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Access Control Security Technician

Fri, 06/12/2015 - 11:00pm
Details: The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems .com for other accommodation options. Currently looking for qualified Access Control technicians for multiple opportunities. This individual will be responsible for the installation, service and some programming of IP based access control systems. Candidates should be familiar with the following panels: AMAG, Softwarehouse(S2), and Lenel. This candidate should have at least 3 years experience in IP based access control with a strong background in IT. Candidate should have very good communication skills and be highly presentable. Must be able to work alone with little to no instructions and supervision. About TEKsystems: Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants’ skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other.

Assistant Store Manager

Fri, 06/12/2015 - 11:00pm
Details: Assistant General Managers are responsible for all aspects of running a Krispy Kreme doughnut store. It's hard work, but it's also full of fun and excitement. Talk about job satisfaction: there's not much that generates a smile as quickly as a bite of an Original Glazed® doughnut hot off the line! Imagine watching customers experience that joy day after day. Our Store Managers and Assistant Managers oversee everything related to production, sales and scheduling as well as human resource issues. They generate maximum revenue and ensure that our loyal patrons are treated to world-class customer service. Our goal is for our customers to stop in for a doughnut and/or cup of coffee and leave with a smile, each and every time. The same is true with our employees. We want them to work hard but have fun. Our Store Managers and Assistant Managers are committed to making their stores special places to work. It's a lot easier to generate a smile if you're smiling yourself! Job Description Assistant General Manager provides support for the General Manager. They work to exceed customer expectations, foster a culture of teamwork, develop staff members' abilities and competencies, meet and exceed the financial objectives established for their assigned location. Their long-term objective is to develop their own skills towards becoming a General Manager. Principal Duties and Responsibilities: Guest Service - Serve as a role model for customer-first behaviors according to company standards - Build a team of customer-focused employees through coaching and measurement - Handle difficult customer situations professionally - Handle any customer complaints/concerns - Respond to customer inquiries on a timely basis - Ensure all products meet Krispy Kreme quality standards - Conduct store tours - Answer telephone in a timely manner and utilize Krispy Kreme greeting procedures - Direct and manage store sales efforts, which may include Hot Light times, retail sales, fundraising and suggestive selling - Work with the General Manager to achieve business plan objectives and profitability as set forth in the store operating plan and in the established financial goals Production - Understand and implement procedures to maximize efficiencies and control variances in daily production of product and overall store performance - Understand and implement store quality control procedures - Coordinate production schedules to meet customer demands and minimize labor hours - Inspect, troubleshoot, and assess any production or equipment problems Safety and Sanitation - Demonstrate safety consciousness and promote store safety, e.g. shoes, floor cones, MVR's, etc. - Maintain a high level of store sanitation and cleanliness, e.g. cleaning schedules, training, etc. Equipment - Oversee proper upkeep of store facility and equipment Personnel - Assist the General Manager in recruiting, hiring, training, and dispute resolution - Supervise all shift personnel - Build a team of customer-focused employees and foster teamwork - Demonstrate leadership in employee development, including that of Key Staff - Assist in communicating to store employees and enforcing all store policies, standards, and practices Accounting - Assist General Manager in completing and managing income and expense budgets, including accounts payable/receivable, profit and loss, etc. - Accounting tasks such as counting and depositing revenues. - Assist General Manager in completing required corporate reporting documentation, both financial and operational - Manage company resources responsibly including inventory control - Manage financial duties - Protect company assets Leadership - Communicate and model company standards and policies - Implement efficiently and effectively directives from store, corporate, and divisional management - Develop and maintain store organization to promote efficient operations - Interface with corporate office personnel

SR. MANAGER, TECHNICAL ACCOUNTING

Fri, 06/12/2015 - 11:00pm
Details: For this role, both Manager and Sr. Manager candidates will be considered. This role will be responsible for providing technical accountingguidance and interpretations to various functions within the organization on non-routine and complex transactions, tracking and assessing standard settingactivity in the U.S. (FASB and SEC), leading the implementation of new andcomplex accounting pronouncements, and liaising with external auditors ontechnical accounting matters. Provide technical accounting guidance and recommendations to senior management across the organization principally documented through position papers and related presentations. Provide guidance on the accounting for complex areas such as business combinations, revenue recognition, hedge accounting, stock based compensation, and restructuring. Coordinate with valuation and other specialists in areas such as business combinations, share based compensation, pensions, and attrition studies. Coordinate with management and external auditors to arrive at sound accounting conclusions. Work closely and coordinate with other departments regarding the implementation of accounting conclusions reached. Lead the monitoring of all new accounting pronouncements and, if necessary, the impact assessment and implementation. Review and revise Accounting/Finance organization's Policy Manual to ensure that policies are in accordance with US GAAP and business practices. Work with external auditors in addressing accounting issues and assist in the support of annual audits and interim reviews. Looking for successful track record in the following areas: Accountability & Drive for Results - Strong customer focus and collaborative skills Change Agent - Ability and readiness to embrace and successfully drive/implement change Functional/technical skills- Strong knowledge of U.S. GAAP Process Optimization Focused - A visionary with ability to apply practical solutions Developer of People / Team - Strong leadership / team motivator, succession planning Team player and comfort in operating within a dynamic, complex organizational structure

Medical Device Territory Manager -Acute Pain- Greenville SC

Fri, 06/12/2015 - 11:00pm
Details: Healthcare Sales Jobs/Colombia/Greenville, SC jobs at Halyard Health Territory Sales Manager Acute Pain - Colombia/Greenville SC – 150000W0 Halyard Health [NYSE: HYH] is a medical technology company focused on preventing infection, eliminating pain and speeding recovery for healthcare providers and their patients. Headquartered in Alpharetta, Georgia, Halyard is committed to addressing some of today’s most important healthcare needs, such as preventing healthcare-associated infections and reducing the use of narcotics while helping patients move from surgery to recovery. Halyard’s business segments — Surgical and Infection Prevention and Medical Devices — develop, manufacture and market clinically superior solutions that improve medical outcomes and business performance in more than 100 countries. For more information, visit www.halyardhealth.com. Summary: The Territory Manager is responsible for the positioning and selling of specific products and product solutions within assigned facilities/departments. This includes the technical (features, functions, benefits) sales aspects, and the conceptual sales aspects, and validation of the product cost/value proposition for Halyard Health and competitive products. Halyard Health Devices include On-Q and C-Bloc and other products providing solutions in the surgical pain area. The Territory Manager will work with Hospitals, Surgical Hospitals, Clinics, Physicians and Nurses in a geographic territory. The ideal candidate for the Territory Manager position will utilize personal skills and product knowledge to build and maintain relationships with key facility staff in assigned markets. Building relationships, closing the sale and satisfying customers will result in profit and net sales growth and achievement of product and category objectives within assigned accounts and markets. Responsibilities: • Developing and maintaining relationships with key physicians, nurses, clinicians, department decision makers and/or administrators (multiple decision makers and influencers) within assigned accounts or markets. • Developing and maintaining expertise of Halyard Health products and product platforms • Effective time management skills to increase productivity. • Tactical implementation of sales activities to achieve business objectives. • Actively participating with RBL in the strategic and tactical planning process • Sales positioning, analysis, and in-service implementation of product categories (to include creating business value selling skills) • Effective utilization of company resources necessary to meet objectives. • Develop and execute quarterly territory sales plans for sales of Halyard Health products that meet quota expectations.

OB/GYN Physician - *

Fri, 06/12/2015 - 11:00pm
Details: Specialty: OB/GYN Location: Fitzgerald, GA Contract #: 2104 PERM FULL-TIME OBGYN NEEDED IN SOUTHERN GA, TURN-KEY OPPORTUNITY WITH GREAT QUALITY OF LIFE, TO PLAY VITAL ROLE IN COUNTINUING TO GROW THIS BRAND NEW LOCATION WITH AN ALREADY WELLKNOWN BOOMBING HEALTHCARE SYSTEM!!!! I am working with a healthcare system located in a region where southern hospitality is exemplified at its finest. The client is recruiting for an OBGYN physician and I wanted to see if you or perhaps you know of a colleague who may be interested. It is an employed opportunity, at their brand new location, in southern Georgia. Here you would be a big fish in a small pond, develop long-lasting relationships throughout the quaint community, and be able to establish roots that are ideal from raising a family to retirement. Position Description: Brand new clinic Shared call Employed Opportunity No High Risk Deliveries Competitive Base Salary plus Production Bonus Full Benefits, Signing Bonus, and Relocation Assistance Student Loan Forgiveness and Paid Malpractice A few highlights of the area: Enjoy – Charming antebellum homes and championship golf greens Discover – Family-friendly festivals and locally grown treats Explore – State parks, vast lakes, and historic towns This search is a high priority for the client and they are ready to hit the ground running. Please feel free to forward this to any colleagues who may be in the job market. To speak with someone regarding this position please call 1-800-377-0730. PI90789852

IT Help Desk Specialist

Fri, 06/12/2015 - 11:00pm
Details: Our client, one of America's Top 100 employers, is urgently seeking an experienced Help Desk Specialist for a M-F 8-5 job in Mahwah NJ. Qualified candidates are encouraged to apply immediately, all responses will be considered! Job Description: Provides first level IT support for all end-users via telephone, email or chat. Troubleshoots and resolves hardware, software and voice/data communication systems issues. Escalates calls when appropriate. Writes concise, informative service tickets. Follows up on all tickets in a timely manner and pursues issues through to resolution.

Project Manager

Fri, 06/12/2015 - 11:00pm
Details: This role will provide management for all phases of one or more projects within the constraints of scope, quality, time and cost, to deliver specified requirements and meet sponsor, management and stakeholder satisfaction. - Manage and deliver the required products for each project, phase, or stage of a project based on that project's work plan. Obtains signoff from project sponsor on deliverables and project completion - Ensure quality is achieved as planned. Enable quality assurance and quality control as appropriate - Deliver and ensure adherence to time, budget and deliverables and project milestones within agreed tolerances.; Manage tradeoffs between scope, schedule, quality & cost. Monitor and control the progress of the project at an operational level - Obtain, direct, motivate and manage people; and manage the work and resources involved - Establish and update project plans and project schedules with forecasts and actuals and manage deviations from plan - Report to respective stakeholders through various methods including team meetings, status reports; steering committee or oversight meetings; etc.; Liaise with project sponsors, customers, vendors or partners - Facilitate communication to all involved as appropriate and manage expectations with all stakeholders - Escalate decisions and unresolved issues to the next level of management. Communicate, facilitate and manage resolution to complex issues and challenging situations and personnel - Conclude the work upon completion or premature cessation; prepare lessons learned and appropriately close all financial budget and project issues. Close all project documentation and archive appropriate records. Ensure proper hand off to maintain ongoing support, as needed. - Ensure the visibility of the business case or project scope. Ensure all project requirements and objectives are properly documented and communicated throughout the project team. - Verify the Key Success Indicators as the basis for managing the project - Ensure project management methodology, standards, process and procedures are followed on all projects. Communicates and trains team members on processes where needed such as change control, procurement, etc. Document, obtain approval and enforce project change management with all stakeholders. Make recommendations to improve methodologies, processes and templates. - Obtain and manage project budget and approve of all project expenditures. Tracks expected versus actual expenditures and provides budget reports to Payment Solutions Executive Management when required. - Facilitate project risk reviews and proper mitigation - Review contracts, statements of work and ensure proper sign offs and involvement of key associates - Interviews and approves of project contract resources, when needed; and internal UMB potential new hires as requested by Resource Managers - Other duties as assigned

THERMOFORMING MACHINE OPERATORS

Fri, 06/12/2015 - 11:00pm
Details: THERMOFORMING MACHINE OPERATORS PlasticsManufacturer Sabert is a dynamic,international, rapidly growing manufacturer with unmatched lineup of plasticproducts for packaging. Our facility has experienced tremendous growth and weare looking for THERMOFORMING MACHINE OPERATORS 7:00AM – 7:00PM or7:00PM -7:00AM shifts. Ideal candidate wouldhave plastics experience as machine operator and preferably in thermoforming orextrusion. We offer a performance bonus and excellentbenefits. Apply at 890 East Blue Lick Rd.Shepherdsville, KY 40165 between 9am and 11am or email resume andsalary history to: Candidates must be able to work 12 hour shifts (3 and 4 days aweek) including every other weekend . Must pass background check and drug test.

Brand Ambassador - Brand Promotions & Marketing

Fri, 06/12/2015 - 11:00pm
Details: Brand Ambassador - Marketing. Advertising. Promotions Each day our talented professionals promote some of the world’s leading brands, generating unprecedented annual revenue for our clients across the country. Working with industry leaders and household names brand ambassadors provide superior sales and marketing solutions while gaining insight to advance their career in the technology marketplace. If you’re looking for a way to make an impact, accelerate your career with us today! We currently have a full time opportunity available as a Brand Ambassador who will be responsible for supporting client products within their assigned territory. The ideal candidate will have strong presentation and training skills, the ability to merchandise and troubleshoot client products, and be willing to work weekends, as needed. BRAND AMBASSADOR RESPONSIBILITIES : • Brand Support – Coordinate all aspects of the Client's brand presence. This involves sales calls, training, assisted-selling hours, and special event schedule planning. • Data Capture – Collect and report visit data as well as competitive data in electronic call reports. • Sales Support – This involves demo days, specialized training, assisted-selling hours, and processing orders. • Face-to-Face Training – Train sales associates and managers on the features and benefits of client products. Training would be conducted in both formal and informal settings. • Formal Training – Train large groups of people in a formal presentation setting. Ability to demonstrate and effectively communicate features and benefits of client’s products.

Management Training - Marketing / Advertising / Customer Service

Fri, 06/12/2015 - 11:00pm
Details: Score Marketing is a leading Promotional Marketing, Advertising and Sales firm based in Cleveland, ohio. We are looking for innovative, team-oriented individuals who enjoy working with others and maintaining relationships with our prestigious clientele. Purpose of Position The main focus of this position is to promote our clients' brand names by developing and supporting field marketing programs. This position will work closely with other Account Managers, corporate marketing and sales organizations to support sales activities (events, campaigns, promotions, etc) and utilize their marketing expertise to help develop and execute marketing programs that will increase demand and drive revenue. Management Training Program With recent expansion and growth, we are in need of individuals who posses strong leadership abilities to help oversee more campaigns to insure growth and success within our company. We are willing to invest our time into training qualified candidates from the ground up to take on great leadership and management roles. Primary Duties Impact sales results by developing, supporting and executing field marketing and segment activities. Execute appointed Marketing campaigns with customer acquisitions and promotions. Work with various corporate/field marketing managers to determine appropriate customized strategies for various market segments. Provide coordination and project management to ensure event success. Publicizes event and works with Account Development to raise awareness and drive high levels of attendance and participation by targeted audience. Build and retain direct relationships with clients to ensure satisfaction. Management of campaigns, events, employees and finances.

Cisco UC Engineer or Manager

Fri, 06/12/2015 - 11:00pm
Details: Cisco UC Engineer or Manager Active Certifications Hand on Experience. Before applying make sure you are ready to relocate on a short notice. Local United States candidates only. Active certifications are required. At Acordis, we architect and design solutions, implement and support our clients in every possible way. Due to continued growth in our business, we are looking to add a Cisco UC engineer in Miami, FL. Much of the time for this position is spent meeting with customers at their locations, supporting sales teams, design solution and implement as required. You must have hands on experience to implement solutions and active certifications to apply for this job. As a Solutions Architect you will be responsible for meeting with Commercial, SLED, and Enterprise customers, collecting requirements for infrastructure solutions and developing engineering solutions. As an Architect should be able to present and explain storage, virtualization and cloud technologies and, guide them through requirements gathering, and formulate a solution consisting of hardware, software, licensing, and engineering services. Solutions Architects are responsible for creating bill of materials, consulting engagements, scopes of work and task lists for various types of projects in support of these solutions. Candidates will need to demonstrate a high level of design experience, be highly driven and motivated to drive business and maintaining strong customer relationships. Implementation experience with the various products will be a plus

Inclusion Experience Partner

Fri, 06/12/2015 - 11:00pm
Details: The Inclusion Experience Partner will design, develop and facilitate the implementation of diversity and inclusion initiatives and processes which serve to enhance and support a diverse and inclusive culture. In support of these initiatives, this role performs benchmarks of 'best practices' in diversity and inclusion practices. The Inclusion Experience Partner provides guidance and expertise to the Business Resource Groups, Human Resources and other leaders in developing and managing policies and practices in a manner that promotes diversity and inclusion. They assess the educational needs of UMB associates, design and implement programs to enhance the competencies and skill level of the workforce around diversity and inclusion, and ensure all programs increase awareness and commitment to inclusion. A key aspect of the role is to partner with the Marketing and Communications department to develop communications, messages and marketing tools including, but not limited to, surveys, monthly reports, quarterly updates, brochures and online resources, while collaborating with internal partners to build programs from concept to completion and develop critical organization support and buy-in. The Inclusion Experience Partner will annually review and upgrade the Diversity and Inclusion plan and information to drive positive response, with special attention to social media, and recognizes and responds to system and regional needs by providing tailored strategies and solutions to enable appropriate cultural awareness and change. The Diversity and Inclusion strategy will extend beyond UMB into the community through participation in civic and community programs that support inclusion as well as professional organizations to provide professional growth and exposure for the organization. Other job responsibilities as assigned.

SAS Programmer

Fri, 06/12/2015 - 11:00pm
Details: Excellent employment opportunity for a SAS Programmer in the Stamford, CT area. Develop and document programs to create analysis datasets summarizing key clinical trial data. Develop and document programs, produce tables, listings and other reports and analyses summarizing clinical trial results. Perform and document quality control checks for programs. Assist in testing and implementation of new and updated internally and externally developed software as well as new SAS releases.

Nurse Manager BSN - Full Time - Kindred Hospital Riverside

Fri, 06/12/2015 - 11:00pm
Details: Kindred Healthcare, Inc., a top-150 private employer in the United States, is a FORTUNE 500 healthcare services company based in Louisville, Kentucky, with annual revenues of $5 billion and approximately 61,500 employees in 47 states. At December 31, 2014, Kindred through its subsidiaries provided healthcare services in 2,370 locations, including 97 transitional care hospitals, five inpatient rehabilitation hospitals, 90 nursing centers, 22 sub-acute units, 143 Kindred at Home hospice, home health and non-medical home care locations, 100 inpatient rehabilitation units (hospital-based) and a contract rehabilitation services business, RehabCare, which served 1,913 non-affiliated facilities. Ranked as one of Fortune magazine’s Most Admired Healthcare Companies for six years in a row, Kindred’s mission is to promote healing, provide hope, preserve dignity and produce value for each patient, resident, family member, customer, employee and shareholder we serve. IT'S SIMPLE. You want to work in a hospital setting where you are valued and appreciated - where you receive respect from your superiors and co-workers as well as the patients you treat. You want to be challenged by your job without being overwhelmed by it. You want to play an instrumental role in helping a patient recover, sometimes against strong odds, and go home. What you want is Kindred Healthcare. Our mission is to promote healing, provide hope, preserve dignity and produce value for each patient, resident, family member, customer, employee and shareholder we serve. Join us! Summary: Responsible for the overall direction and supervision of patient care activities and nursing personnel of a nursing unit. Consults with staff, physicians, and Chief Nursing Officer on nursing problems and interpretation of hospital policies to ensure patient needs are met. Ensures nursing staff follows policy and procedures, participates in the investigation and preparation of reports. Ensures adequate staffing for nursing units. Has authority and responsibility for implementing the Standards of Nursing Practice related to allnursing care areas and functions. Acts as the administrative representative in the absence of Chief Clinical Officer.

Manufacturing Engineer

Fri, 06/12/2015 - 11:00pm
Details: Top of Form This position will lead new manufacturing technology projects, champion Best Methods teams and standardization processes. It will also provide support to all areas (Engineering - advanced, program, or development; Manufacturing; Commercial; Quality; etc.) where manufacturing technology expertise is required, including launch support and customer initiatives.

Sr. Staff Accountant - growing division !

Fri, 06/12/2015 - 11:00pm
Details: Job is located in Boca Raton, FL. Immediate opportunity with up and coming Services company already rapidly growing through acquisitions and organic business operations. Well rounded Sr. Staff Accountant needed to support fast paced Accounting department's general accounting operations, along with special projects / requests in support for acquisitions. Will work with and report to tenured management team. Assist with month-end close and acquisition activities Post journal entries Account and bank reconciliations Account analysis Financial statement prep support Cash management/reporting Internal reporting Revenue Accounting and analysis Supporting field operations as needed Special projects

Sales Assistant II

Fri, 06/12/2015 - 11:00pm
Details: Interested in working in a dynamic, challenging environment, for a company that recognizes and rewards your creativity, initiative and contributions? Excellent! You're in the right place to explore a career with Zurich. We are a global insurance group that truly loves what it does and we want people who truly love what they do. We provide our employees with challenging, real life opportunities to develop and grow with us and contribute to the world around us – both professionally and personally. We deliver a wide range of general insurance and life insurance products and services for individuals, small businesses, and mid-sized and large companies, including multinational corporations.,. Our size and scope mean we have experiences to suit almost any skillset at Zurich so there is limitless opportunity to find a uniquely rewarding career with us. We are Zurich, one global company, with one mission, one ambition, one set of shared values and a clear commitment to our stakeholders: our customers, our people, our shareholders, and the communities in which we live and work. To find out more visit our Global Careers Website: www.zurichna.com/careers for a career you truly love. Zurich is currently looking for a Sales Assistant II in Omaha, NE. This individual will: Provide clerical/administrative support to a sales office or centralized sales function including prospecting. Process data and generates routine reports regarding sales results, sales force earnings and market conditions. Maintain office records, calendars and travel itineraries. Answer questions about the organization's products and/or services. Assist in customer service functions, and operates a personal computer and appropriate software packages. Basic Qualifications: High School Diploma or GED 3 or more years of related experience (Related experience may include experience in an office environment that required basic computer, analytical and organizational skills and the ability to multi-task.) Preferred Qualifications: Licensed in Property and Casualty highly preferred Insurance experience (preferably Property and Casualty) Customer Service Experience Office Administration Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve. Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world. Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world. Zurich in North America is an Equal Opportunity Employer Minorities/Females/Disability/Veterans Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Metal Patina/Antique Artist

Fri, 06/12/2015 - 11:00pm
Details: Job Description: Looking for a dedicated hardworking artist focused on producing quality finishes in a high speed/physical environment. Business serves High End Commercial and Residential customers with ever changing demand for new and creative finishes. Candidate needs to be well organized with attention to detail.

SOFTWARE ACCOUNTING ANALYST

Fri, 06/12/2015 - 11:00pm
Details: CTG is looking for an Accounting Analyst for a top technology client in the RTP, NC area. This positions offers various benefit options including medical, dental, PTO, 401k matching etc. Description This is a key position within Software Procurement, which is responsible for creating timely, accurate and audit-ready software royalty payments. This is a very challenging position with worldwide responsibilities interfacing with product development, manufacturing, fulfillment, finance and accounting functions. Role requires creating manageable solutions across the business. Prospective candidate should be extremely organized, detail-oriented, but flexible with capability of dealing with multiple issues and recurring deadlines. Demonstrated ability to summarize detailed data from multiple sources for management summary, while determining data patterns and discrepancies.

Credit and Collections Supervisor

Fri, 06/12/2015 - 11:00pm
Details: The Credit and Collection Supervisor is responsible for overseeing, as well as participating, in the daily processes of the Collections department. The Credit and Collection Supervisor ensures that the team is meeting production goals, complies with company standards and policies, and generally performing the essential functions of their positions. In addition to supervising their staff, a Credit and Collections Supervisor is responsible for inputting data and creating training logs showing the progress of their staff’s efforts to produce revenue, staff training and development and compliance. The Credit and Collections Supervisor plays a vital role in optimizing team performance. PRIMARY DUTIES AND RESPONSIBILITIES: Supervise daily activities of team Respond to internal/external customer inquiries and act as first point of escalation Supervise and comply with all month-end procedures and company deadlines Attend bi-monthly customer dispute and credit review meetings with Executive team to ensure proper resolution Work closely with Manager to investigate circumstances of non-pay accounts for any service or invoicing issues Work with Manager to implement optimal strategies to reduce delinquency and charge-offs, and increase recovery from charged-off accounts Proactively engage and collaborate with internal departments to accomplish department and organizational goals Ensure team adheres to department and company policies and procedures Manage inbound queues, workflows, and Management Reports Ensure efficiencies and accuracies of the cash application and collection processes by working with teams to identify improvement areas and coordinate the implementation related change initiatives Identify process improvements and recommend and implement changes to improve Billing systems, workflow processes and individual performance Maintain weekly review and reporting of customer account aging and cash collections Provide data for weekly cash forecast Complete and maintain credit analysis for customers, determine credit holds, credit limits, and customer terms; communicate corporate policies to appropriate parties Serve as lead for month-end AR process; close AR, complete Customer aging and Cash Receipt reports, ensure reporting is completed as needed, perform month-end cash reconciliations Manage escalated complex issues related to AR and Credit and Collections, including customer credit accounts, terms review, and bad debt risks

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