Menasha Jobs
Senior Analyst Workforce Management Customer Care Center
Details: Workforce Management- WORK FROM HOME- BIG 3 AUTOMOTIVE SUPPLIER!!!!! Career Field: Workforce Management, work from home, forecasting, remote work, real-time, call center, long term forecasting, short term forecasting SEEKING WORKFORCE MANAGEMENT PROFESSIONALS WITH STRONG KNOWLEDGE BASE OF CREATING LONG TERM FORECASTING FUNCTIONS!!! TO APPLY FOR THIS FORECASTING WORKFORCE MANAGEMENT POSITION, SIMPLY E-MAIL RESUME DIRECTLY TO To be considered for the Senior Workforce Management Planner opportunity, applicants MUST have experience comparable to this position in a call center environment . Position Summary The Senior Workforce Management (WFM) Business Planning Analyst is responsible long term and near term forecasting and staff planning functions supporting multiple clients. This position will provide strategic direction of WFM business planning functions to include process improvements that ensure best in class delivery. Coordinate efforts with team members to support the global use of Percepta's workforce management theory and WPA common practices, ensuring business planning processes are consistently and appropriately documented. Duties and Responsibilities 1. Forecasting/Staff Modeling Responsibility for short & long term labor management, multi contact type volume forecasting and integration with Client SOW's for accurate budget tracking and monthly variable labor forecasting. Evaluate and implement process improvements related to the WFM business planning processes Develop and maintain an enterprise capacity model that will be utilized by Percepta & Client leadership in determining placement of new LOBs or resource sharing opportunities Complete ad hoc labor analysis to determine appropriate staffing levels for process enhancements or prospective business RFQs. Responsible for tracking multi-million dollar budgets and partner with the Finance Department and Operations Managers on monthly variable labor forecasting and the annual budget spend. Maintain detailed records of volume, handle time, and other staffing impacts for future forecasting accuracy. Lead monthly forecasting meetings with Operations Managers and Clients. Maintain CSR hire plans, coordinating with HR and Training to ensure resource availability. Ensure forecasting practices and processes are documented and executed within the COPC standards. 2. Data Analytics/Reporting Responsible for reviewing and evaluating call center performance and metrics, identifying trends, recognizing opportunities for improvement, and recommending changes based on results from analysis performed. Provide upper management with hypotheses and recommendations related to the findings in the data. Review and provide input to business cases for staffing or process changes. As changes are implemented you will track the impacts of the change to determine the success and/or impacts to staffing and costs. 3. Staff Development Provide task direction and support to WPA Business Planning and Data Analysts Mentor Business Planning Analysts to address gaps in skill set or knowledge 4. Miscellaneous Coordination and relationship management of key internal and external stakeholders, cross-functional department heads, consultants and other support partners as identified. Work on activities and/or projects as requested by the Enterprise Resource Planning and Reporting Manager, Site Director or VP of North American Operations. Ability to interface with all levels of management including Executives within Percepta and Client. Assist in planning and leading WPA related projects utilizing a consistent project management method. Education BA/BS degree in accounting, mathematics or computer science, or equivalent work-related experience required. Experience 8 years experience in demonstrated call center workforce management forecasting and data analytics 5 years admin experience with Aspect eWorkforce Management v7 or higher Preferred experience in current core procedures and processes
Senior Mechanical Engineer (#3488)
Details: ENERCON has an opening for a Senior Mechanical Engineer to support Germantown, MD office. Prepare and perform detailed review of calculations Perform reviews, assemble and prepare design modification packages Develop models and design specifications of mechanical components
Assistant Shift Supervisor - Cage (FT)
Details: Maintains a professional and pleasant attitude with co-workers. Performs all cashier functions. Performs all functions in Chip Bank. Performs all functions in Marker bank. Performs all functions in Main Bank. Thorough knowledge and compliance of all Title 31 Regulations. Adheres strictly to all Gaming Regulations. Trains Cage personnel on shift. Thorough knowledge of paperwork flow regarding credits and debits. Verifies various types of paid outs (drawing winners, tournament winners). Generates end of shift reports. Assist with disciplinary counseling. Attend mandatory meetings/classes. Attend mandatory Cage meetings. Must be able to work all shifts. Understanding of all Cage equipment. Ability to troubleshoot and resolve problems in all Cage areas. Thorough understanding of fraud prevention and credit scams. Verifies all transactions as needed. Is the ultimate authority on the shift in the absence of the Shift Supervisor. Performs all other job related duties as requested.
Clinical Nurse Manager
Details: The Clinical Nurse Manager (Registered Nurse-RN) is responsible for the coordination of clinical activities of the Wound Care Center including but not limited to use of organizational skills, leadership, planning, implementing, evaluating, and providing patient care through the use of hospital and nursing standards. PRINCIPAL DUTIES AND RESPONSIBILITIES • Provides case management to a group of patients providing specific assessments according to protocols and procedures, clinical competence in procedural skills, treatments, and patient/caregiver education related to wound care management. • Provides HBO patient assessment and chamber operation as required. • Organizes and prioritizes clinical responsibilities, provides direct supervision to clinical staff, (RN, LPN, MA, Med Assist, etc). • Collaborates with other health care providers, Wound Care Center Physicians, Program Director, and Medical Director regarding clinic and patient needs. • Consistently looks at current processes and procedures and identifies and implements areas of improvement while adhering to HIPAA, JCAHO, DOH as well as hospital and DCS requirements. • Collaborates with Program Director and Medical Director to develop, implement and manage a continuous Performance Improvement Program (PIP). • Engages in staff development, providing general in services as well as individual instruction and orientation. Provides staff recognition through positive reinforcement and constructive feedback. • Collaborates with Program Director in coordination of program objectives, from a budgetary and financial perspective. • Collaborates with Program Director and Medical Director to achieve Wound Care Center quality indicators. Other duties and responsibilities as assigned.
Sourcing Specialist
Details: Build Your Future with Bobcat and Doosan! We want people with...BIG goals, BOLD dreams and an INNOVATIVE spirit! Sourcing Specialist Bismarck, North Dakota OBJECTIVE This position entails the effective sourcing of components used in the manufacturing or sales of Doosan products. This position will specifically support Attachments. Maintain assigned accounts. Partner with sources that will provide the quality, price and timely delivery required to meet Doosan's requirements. RESPONSIBILITY Supplier Management This individual will be responsible for strategic development of their assigned suppliers. Extensive travel is involved in the establishment of sound relationships and the verification of suppler capabilities. This individual must keep abreast of market conditions and changes within the supplier's organization that may affect our relationship. Cost, Quality & Delivery Improvement Sourcing Specialist must educate themselves with regards to commodities they are responsible for and maintain a good working knowledge of Doosan products. Sourcing Specialist works with all the facets of the Doosan organization to achieve various metrics. Must support the supply chain to ensure adequate flow of materials to the operations at the right, in the right amount. Alignment of strategic goals with the organization. Achieve annual productivity goals. New Product Development Support Support the organization on all new product development programs and value analysis/value engineering programs. Ensure that appropriate product launch plans are in place during the New Product Development phases including aftermarket.
Heavy Wire Anneal Operator
Details: Sandvik Wire and Heating Technology in Bethel, CT is looking for a Heavy Wire Anneal Operator Do you know the wire annealing process? If you are interested in expanding your knowledge and honing your skills in the heavy wire area, consider this opportunity from a leading global company! Sandvik Wire and Heating Technology , a division of Sandvik Materials Technology is a business area within the Sandvik Group and a world-leading manufacturer of high value-added products in advanced stainless steels, special alloys, as well as metallic and ceramic resistance materials for the most demanding industries. Its cutting-edge expertise is based on an integrated production platform and world-leading metallurgy and R&D. Operations are divided into four product areas: Tube, Strip, Wire and Heating Technology - and Primary Products. Key performance areas for the Heavy Wire Anneal Operator As the Heavy Wire Anneal Operator you will set up and operate annealing lines to anneal heavy wire to meet customer specifications and prioritize jobs by due date or as specified by the supervisor or lead person. You will also: • Keep supervisor up to date of quality, maintenance and safety or production issues • Make necessary measurements • Obtain supervisory approval for any deviations from standard procedures • Conduct visual and manual inspections to ensure quality meets/exceeds customer expectations • Complete daily production sheets • Complete annual Hazardous Waste Handling/RCRA training • Maintain order and cleanliness in work area Profile of the Heavy Wire Anneal Operator We need a Heavy Wire Anneal Operator who has several years of relevant experience, has strong communication skills, and is experienced with environmental health and safety measures. The Heavy Wire Anneal Operator must also have: • Knowledge of waste/spill handling, labeling, transporting and disposal • A thorough understanding of annealing processes and procedures • Ability to use operation sheets, specifications, oral and written directions to prepare annealing lines with stock Benefits Sandvik offers a comprehensive total compensation package including a competitive benefits package of health, dental and disability insurance, and a 401(k) retirement savings plan. In addition, we provide opportunities for professional competence development and training, as well as opportunities for career advancement. How to apply For immediate consideration, please apply online at www.sandvik.com/careers to the Heavy Wire Anneal Operator position, Job Opening #339450 EOE M/F/D/V #CB# Location: Bethel, CT Deadline: Not set Job-ID: 339450
Senior Account Claims Representative - Property, Auto & Liability
Details: Investigates, evaluates and resolves Automobile, General Liability, Professional Liability and Property claims for self insured and unbundled clients. Provides a superior level of customer service to internal and external business partners. Administers and resolves claims in a timely manner and in accordance with client, company and regulatory guidelines. This position is typically assigned claims of higher loss exposures, coverage issues and includes a pending of litigated files. Essential Functions Promptly investigates all assigned claims for coverage, liability assessment, damages evaluation and subrogation/contribution. Ensures timely disposition of all claims in accordance with regulatory and statutory requirements. Within granted authority, establishes appropriate loss and expense reserves with documented rationale. Maintains and adjusts reserves over the life of the claim to reflect changes in exposure. Notifies appropriate claim management when exposure exceeds authority. Negotiates claims resolution within granted authority. Establishes and executes appropriate action plans for claim resolution including loss cost management. Comply with Special Handling Guidelines of Client Works collaboratively with internal and external business partners in investigating and reaching appropriate disposition of all claims. Selects and manages service vendors in accordance with company and client special handling guidelines. Maintains a strong working knowledge of regulatory and jurisdictional requirements. Demonstrates technical proficiency through timely, consistent execution of best claim practices and established claims handling guidelines. Communicates effectively with internal and external customers on claims and account issues. Maintain and manage a diary system and claim pending to efficiently and effectively resolve all claims. Effectively manage litigation process and defense counsel to ensured timely and cost effective outcomes. Prepares and submits claim status and excess reports to client and their excess carrier(s) Potential local travel.
MRI Technologist Facility: SJMHS Hospital Ann Arbor Location: Ann Arbor, MI
Details: SUMMARY: Operates magnetic resonance scanner, performing a variety of complex anatomical imaging procedures. Obtains the optimum quality images for diagnostic interpretation by the physicians. Adjust scanning protocols and exams performed based on anatomy presented during scanning. Demonstrates an advanced functional knowledge of MR and related clinical indicators for procedures to be performed in each modality. Performs and directs exam to the appropriate conclusion in the absence of a physician by utilizing advanced skills in cross sectional anatomy. EDUCATION AND EXPERIENCE: Education: Requires Associate's degree in Radiologic Technology. ARRT Registered Experience: Two years related experience. ~cb~
SUI Claims Assistant
Details: Title SUI Claims Assistant About the Organization AmTrust Financial Services, Inc., (Nasdaq: AFSI) headquartered in New York City, is a multinational insurance holding company, which, through its insurance carriers, offers specialty property and casualty insurance products, including workers' compensation, commercial automobile and general liability; extended service and warranty coverage. For more information about AmTrust, visit www.amtrustgroup.com, or call AmTrust toll-free at 866.203.3037. Position SUI Claims Assistant Location TX, Dallas Description Overview: To provide technical assistance to the SIU Director and SIU unit. Responsibilities: • Enters claim payments, forms and other documents as directed. • Completes SIU referrals. • Assists in copying and production of material associated with subpoena work and Law Enforcement requests. • Receives and returns telephone calls as directed by SIU Director. • Performs other tasks relating to an SIU and Other duties as assigned. • Is assigned work related to regulatory compliance as needed. • Conducts in-depth database research. Position Requirements Education: High School Diploma required. College Degree or substantial completion preferred. Experience: Insurance or Office experience is helpful but not required. Additional Requirements: • Excellent keyboard skills with limited errors. • Moderate to high end personal computer skills including MS Word and Excel. • Past use of any data base program such as MS Access is a plus. • Past use of Claims operating systems in a claims environment is preferred. • Telephone skills & Customer Relationship skills • Must be self-directed, self-motivated and willing to work in fast paced work environment. • Strong command of the English language; both written and verbal. • Basic mathematical skills are necessary. • Strong reasoning ability is required. Must be able to think independently and make sound judgments with little supervision. • Possess the ability to research and comprehend insurance regulations and criminal statutes. Open Date 7/9/2015 Full-Time/Part-Time Full-Time Req Number CLA-15-00427 Shift Days Shift 1 This position is currently accepting applications. Apply Now
RN HH
Details: Directs, initiates, and implements a patient care plan in a home care environment. Assists physicians during examinations and procedures. Prepares equipment, applies and changes dressings, and monitors patients. May administer prescribed medications. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. A certain degree of creativity and latitude is required. Typically reports to a manager or head of a unit/department.
CASE CART FACILITATOR-SURGERY CENTER: PT, DAYS, 40 HRS EVERY TWO WEEKS
Details: Job: Materials Management Organization: Shawnee Mission Medical Center Shift: Day Job Posting: Mar 23, 2015, 10:27:12 AM The Case Cart Facilitator is responsible for preparing the packs and supplies for surgical cases. This person works closely with the OR Charge Nurse in choosing the correct preference list in correlation to the actual scheduled case. He/she will also assist in preference card updating. This person will also work closely with the OR Materials Coordinator to ensure proper supply levels are maintained including ordering of supplies in her absence. The Case Cart Facilitator will also assist in the annual department physical inventory. High School Diploma or Equivalent Required, Junior College/Technical College Preferred. BLS/CPR Required. Graduate for Surgical Technology Program Preferred. 2 to 5 Years of Position-R elated Experience Preferred.* This position is scheduled 9 am until 1 pm Monday -Friday.
Pump Service Technician
Details: Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Supply Chain Services and Service Centers. Falcon Pump & Supply , A DXP Enterprises Company is hiring for a Pump Service Technician to join our team in Williston, ND. Responsibilities of the Pump Service Technician include, but are not limited to: • Diagnosing and troubleshooting equipment such as pumps, motors, and engines • Repair and refurbishing pumps, motors, engines and other rotating equipment • Performs work in both shop and on the field with the use of company vehicle • Complete paperwork as required • Other requests as made by Shift Manager or Branch Manager
Retail Personal Banker II - Cross-Sell
Details: Division: Retail FlsaStatus: Non-Exempt EmploymentType: Regular A sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of bankingproductsand services to meet existing and prospective customers' needs, while providing specialized care and service to existing and prospective bank customers. Utilize and promote the consultative sales and service process, using the prescribed toolsandinteracting with the staff for referral activity. ESSENTIAL DUTIES & RESPONSIBILITIES: . Sales/Goals Function: o Consistently meet or exceed sales and cross sell goals for loans, deposits, and fee income, as set by management. o Meet or exceed monthly/quarterly KPI point goals as defined by sales force effectiveness (SFE) reporting. o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management. o Maintain a working knowledge of and utilize the Consultative Sales Process with every customer interaction. o Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs and referring commercial loan opportunity to the Business Banking partner. o Uncover consumer loan opportunities through utilization of the Consultative Sales and Service process during customer interaction and oversee the loan process until completion. o Consistently meet or exceed brokerage referral goals as set by Bancorp. If licensed, must achieve goal in annualized revenue to retain (i) designation. o Maintain a well-developed working knowledge of the complete line of Retail products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the teller line and platform, phone prospecting, Membership Banking and attending various seminars and community eventsasneeded. o Actively participate in morning huddles, sales meetings and monthly staff meetings. o Actively participate in phone prospecting within the financial center, utilizing the appropriate tools provided. o Establish close relationships with assigned One Bank partners, such as Mortgage, Business Banking and Brokerage partners, to ensure that established goals for each business line are met. Provide guidance to the staff in the referral andsalesprocess. . Customer Service Function: o Provide a customer experience, as defined by Bancorp, that is consistent across all customer touch points with intentional focus on customer satisfaction, loyalty, and retention that provides a differentiated experience from otherfinancialinstitutions in the market place. o Respond to all customer inquiries and service requests, providing professional resolution of problems/issues in a timely manner; generally within 24 hours, referring complex issues to the Financial Center Manager. o Develop and maintain close relationships with the customer base of the financial center through knowledge of account ownership, active participation in lobby leadership, assisting the teller line, greeting customers by name, and adherencetocustomer service standards as outlined by Bancorp. . Operations Function: o Open and maintain full range of retail accounts and services. o Maintain a working knowledge of all security and risk controls in place to protect the Bank against criminal and fraudulent activities and unnecessary risk and exposure. o Responsible to keep up to date on all security protocols. o Ensure all account documentation is complete and proper signatures gathered and account documentation is properly secured and sent to imaging in a timely manner. o Perform opening and closing procedures as a member of the platform staff. SUPERVISORY RESPONSIBILITIES: None.
Asst. Branch Sales Manager BR81
Details: Assistant Branch Sales Manager Partners 1st Federal Credit Union believes our tagline says it all, 'Part of your Community, Part of your Tomorrow.' The only way we can accomplish this caliber of partnership is by serving our members' financial needs and creating lasting relationships that allow us to become their most valued financial partner. This can only be made possible by hiring quality individuals like YOU who are enthusiastic, are innovative, live integrity and exceed expectations! An energetic professional with outstanding operational, service andsales skills is needed to assist the branch sales manager andteammates at our Huntington, IN branch. This full-time, 34 hrs/wk positionis scheduled M through F and rotating Saturday mornings. This positionwill assist with leading a team of 3 to provide excellent service to ourmembership and work as a team to meet branch sales goals. In return we offer a full benefits package including medical/dentalinsurance, sick, personal and vacation pay, 401(k) plan, tuitionreimbursement, and an incentive pay program.
QA Inspector
Details: Job Description Posting/Position Details : All WMATA posted job openings are available through 11:59 pm the night before the noted Close Date. To ensure successful submission of application applicants are encouraged to apply well before this cut-off. The noted Close Date is the date on which the posting is automatically removed from the website as of 12:00am at which time submission of an application is no longer possible. (WMATA reserves the right to remove postings at any time without notice as business needs demand.) Minimum Qualifications : Graduation from high school or possession of a high school equivalency certificate. Minimum four (4) years of progressively responsible experience in quality control inspection or an engineering related field in maintenance systems, transportation systems and inspection, testing or evaluation. Associate Degree in Engineering, Quality Control/ Assurance or related field and experience in quality control functions in operations is preferred. License: Possession of, or the ability to obtain a valid local motor vehicle operator's license and/or CDL issued from the state of residence. Medical Group: Ability to satisfactorily complete the medical examination for this position. Must be able to perform the essential functions of this job either with or without reasonable accommodation(s). Job Summary/Duties: This position requires skilled and complex technical quality assurance auditing and investigation work which includes all associated supervisory actions associated with the auditing, monitoring and evaluation of complex and interrelated man/machine activities. Incumbent is responsible for auditing, testing, diagnosing, identifying and recommending solutions to problems related to all phases of operations activities including personnel and systems performance, facilities, equipment and associated procedures in support of the BUS/RAIL operations mission. This position has the responsibility and authority to review prospective employees, analyze and evaluate the performance of existing employees and recommend appropriate actions to hire, promote, and discipline individuals. Incumbent is responsible for significantly improving the effectiveness of respective functional offices within existing budget constraints. This position has considerable latitude for exercising independent judgment and initiating corrective action. Observes, measures and documents the performance of equipment, procedures and employees against established standards. Reviews and measures the effectiveness of complex mechanical preventitive corrective maintenance, overhaul, and rebuild/remanufacture and existing procedures. Utilizes and accurately interprets drawings, schematics and diagnostic/repair manuals. Conducts investigations, audits anad tests of parts, materials assemblies, equipment and personnel performance for adherence to established quality assurance and safety standards utilizing complex testing equipment and procedures; interprets test procedures and results. Prepares accurate and concise checklists and reports to include deficiencies and findings. Maintains accurate, current audit records, follws-up on correction of discrepancies and provides audit tracking for performance analysis. Recommends and.or takes corrective action to alleviate any substatndard performance. Provdes immediate corrective action for those employees observed to be performing their duties in an unsafe, substandard reckless manner or to be in violation of established WMATA practices and procedures. Recommends, where necessary, modifications to existing maintenance and personnel procedures, equipment configurations and work methods to improve overall efficiency, effectiveness and safety of functional offices. Complies with all WMATA polices, procedures, guidlins and established rules to include all operations safety rules, operating rules and functional procedures. Works variable hours and at multiple locations. Work may include extended periods of travel and off site auditing. Operates WMATA vehicles/equipment. The above duties and responsibilities are not intended to limit specific duties and responsibilities of this position. They are not intended to limit in any way the right of supervisors to assign, direct and control the work of employees under their supervision. Evaluation Criteria: Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience. Evaluation criteria may include one or more of the following: Personal Interview Skills Assessments Verification of education and experience Criminal Background Check Credit history report for positions with fiduciary responsibilities Successful completion of a medical examination including a drug and alcohol screening Review of a current Motor Vehicle Report Closing : Washington Metropolitan Area Transit Authority, a Federal contractor, is an Equal Opportunity / Affirmative Action employer. All qualified applicants receive consideration for employment without regard to race, color, creed, religion, national origin, sex, gender, gender identity, age, sexual orientation, genetic information, physical or mental disability, or status as a protected veteran, or any other status protected by applicable federal law, except where a bona fide occupational qualification exists. Our hiring process is designed to be accessible and free from discrimination. This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job Descriptions are available upon confirmation of an interview.
Field Service Representative
Details: Company Description: Hill-Rom is a $1.7B leading worldwide manufacturer and provider of medical technologies and related services for the health care industry, including patient support systems, safe mobility and handling solutions, non-invasive therapeutic products for a variety of acute and chronic medical conditions, medical equipment rentals, and information technology solutions. Hill-Rom's comprehensive product and service offerings are used by health care providers across the health care continuum in hospitals, extended care facilities and home care settings to enhance the safety and quality of patient care. Job Summary: The Field Service Representative performs multiple functions related to product readiness for patient utilization on a wide range of Hill-Rom rental and customer owned products. Additionally, will provide 7/24 delivery, removal, and service support for products in service centers and customer accounts in a timely and professional manner. This position requires direct customer contact and will include frequent patient transfer. Performance of minor repairs and routine parts exchange will be expected. Essential Duties and Responsibilities: – Other duties may be assigned: Engage in field and warehouse activities such as bed decontamination and product cleaning. Assist with equipment transfers to other service centers. Assist in maintaining an accurate on site inventory. Follow Standard Operating Procedures (SOPs) and comply with the standards for Continuous Improvement. Delivers and removes products as well as completes functional checks. Coordinate parts ordering/shipping. Conducts technical in-service to customers. Uses test equipment for products assigned. Uses manufacturers’ service manuals and documentation to provide initial troubleshooting and/or minor repairs. Trained and able to perform minor repairs on products. These include (Pre-Installation and Preventive Maintenance, Routine Maintenance (RM’s), component replacement and minor cosmetic repairs. Dedicated to providing excellent customer service. Develops and maintains strong and effective relationships with various levels of internal and external customers. Use of the hand-held device for tracking completed and assigned work. Maintains a clean and safe work environment including 5S activities. Safety training, meeting and medical testing requirements are kept up-to-date. Operates safely and within guidelines or regulations. Demonstrates a pro-active approach towards safety, health, and quality in compliance with all company, governmental and customer regulations. Collaborates and communicates effectively with sales, co-workers, other departments and customers. Exhibits excellent time management skills. Meets project deadlines (i.e. upgrades, mods). Participates in the on-call rotation to provide 24/7 coverage. Ability to learn and comply with standard work processes/procedures as established by the Company. Excellent verbal and written communication skills. Priority One complaint documentation. Adherence to all company policies and procedures . Effectively implement service policies and procedures to support company objectives, including service documentation, SOP/WI training, expense and fleet reporting, maintenance and calibration of test equipment and filing and record keeping systems in accordance with standard work. All other duties assigned. Secondary Duties, if trained Perform complex repairs Warranty work on Capital Products #CB
Registered Nurse BSS / Med Surg and LTC / PRN Rotating*
Details: Additional Job Information Title: Registered Nurse BSS Location: Borgess Hospital Additional Job Details: PRN Rotating Marketing Statement Your Connection to Wellness Borgess isn’t only a place where people go to get well. It’s a place where people learn to stay well and live well. It’s where caregivers and patients connect for lasting wellness. We believe connecting with people at many different levels fosters an environment for better healing. Together, through sharing compassionate care and medical expertise, we’ve touched hundreds of thousands of lives in meaningful ways. Job Description Summary: The Registered Nurse BSS provides direct nursing care in a diverse healthcare environment in accordance with established policies, procedures and protocols of the healthcare organization. Responsibilities: Implements and monitors patient care plans. Monitors, records and communicates patient condition as appropriate. Serves as a primary coordinator of all disciplines for well-coordinated patient care. Notes and carries out physician and nursing orders. Assesses and coordinates patient's discharge planning needs with members of the healthcare team. The practice of professional nursing is the systematic application of specialized knowledge and skill, derived from the biological, physical, and behavioral sciences to the care, treatment, counsel and health teaching of individuals who are experiencing changes in normal health processes or who require assistance in the maintenance of health and the prevention or management of illness, injury or disability and demonstrates this through the application of Standards of Clinical Nursing Practice and Standards of Professional Performance defined by the American Nurses Association. Recognizes that each patient is an unique individual and has the right to quality nursing care that ensures mutual goal setting between the Registered Nurse and the patient. Assures patient rights and privacy are protected. Recognizing personal, interpersonal, and social systems, the nursing process. Facilitates the promotion, maintenance and restoration of an individual's health, incorporating knowledge of growth and development through the life span. The scope of nursing practice includes teaching, direction, and supervision of less skilled personnel in the performance of delegated nursing activities. Administers immunizations at company/corporation based clinics. Provides onsite immunizations. Communicates health related information to employees and companies. Delegates the acts, tasks or functions and bears the responsibility for the acts, tasks, or functions within the scope of delegation. Accountable to the ethical and professional standards as defined in the ANA Code for Nurses, the ANA Nursing's Social Policy Statement, the State of Michigan Public Health Code, and the ANA and Specialty Nursing Standards of Clinical Practice. Accountable to the standards set by the facilities as defined in the Administrative, Patient Care and Biosafety Policy and Procedure Manuals. Accountable to adhering to the standards set by regulatory agencies such as but not limited to the Joint Commission on Accreditation of Healthcare Organizations (JCAHO), Conditions of Participation of Healthcare Finance Administration (HCFA), and Michigan Occupational Health and Safety (MOSHA). The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Education & Experience: Must have at least one year acute care experience as a Registered Nurse in the emergency room. Must be a graduate of a School of Nursing at start date. Licenses & Certifications: Basic Life Support certification required at start date. Must have CPI within three months of hire and annually. Fingerprint report required at hire date. Must possess a current State of Michigan RN registration and license at start date. How To Apply If you have any questions about the application process at Borgess or require a reasonable accommodation to complete the application, please contact the Ascension Health Ministry Service Center at 1-855-992-4672 between the hours of 7:30 a.m. to 8:00 p.m. EST M-F. Equal Employment Opportunity Borgess Health is an equal opportunity employer, dedicated to the nondiscrimination in employment on the basis of race, color, age, religion, sex, national origin, handicap, disability, veteran or marital status.
Patient Access Insurance Specialist II / Borgess Medical Center / PRN*
Details: Additional Job Information Title: Pt Access Insurance Specialist II BMC City, State: Kalamazoo, MI Location: Borgess Medical Center Department: Patient Accounting 003 Additional Job Details: PRN Days Marketing Statement Your Connection to Wellness Borgess isn’t only a place where people go to get well. It’s a place where people learn to stay well and live well. It’s where caregivers and patients connect for lasting wellness. We believe connecting with people at many different levels fosters an environment for better healing. Together, through sharing compassionate care and medical expertise, we’ve touched hundreds of thousands of lives in meaningful ways. Job Description Summary: The Patient Access Insurance Specialist II determines and verifies insurance coverage and coordination of benefits from all sources. Responsibilities: Confirms insurance coverage. Determines necessity for pre-authorization and obtains authorization for scheduled procedures. Enters patient insurance information into the patient record and documents insurance coverage of services to be provided. Determines financial responsibility for services to be provided. Notifies patients and/or practitioners of any services requested and/or referred that are not authorized by insurance. Communicates with patients and practitioners regarding financial responsibility and insurance coverage issues. Education & Experience: In lieu of associates degree or certification in health care access, three years or more of progressive experience in a health care field required. Expertise in managed care products and services including: HMO, PPO, POS, Self-funded, TPA and PIP coverage. Associate's Degree in Business or related field required. Licenses & Certifications: In lieu of associates degree or 3 years of experience, current Certified Healthcare Access required at start date. How To Apply If you have any questions about the application process at Borgess or require a reasonable accommodation to complete the application, please contact the Ascension Health Ministry Service Center at 1-855-992-4672 between the hours of 7:30 a.m. to 8:00 p.m. EST M-F. Equal Employment Opportunity Borgess Health is an equal opportunity employer, dedicated to the nondiscrimination in employment on the basis of race, color, age, religion, sex, national origin, handicap, disability, veteran or marital status.
Certified Coder III | Borgess Medical Center | FT Days*
Details: Additional Job Information Title: Certified Coder III BMC City, State: Kalamazoo, MI Location: Borgess Medical Center Department: HIM Coding Documentation 001 Additional Job Details: FT Days | 40 Hours Weekly Marketing Statement Your Connection to Wellness Borgess isn’t only a place where people go to get well. It’s a place where people learn to stay well and live well. It’s where caregivers and patients connect for lasting wellness. We believe connecting with people at many different levels fosters an environment for better healing. Together, through sharing compassionate care and medical expertise, we’ve touched hundreds of thousands of lives in meaningful ways. Job Description Summary: The Certified Coder III at Borgess applies the appropriate diagnostic and procedural code to patient health records for purposes of document retrieval, analysis and claim processing. Responsibilities: Abstracts pertinent information from patient records. Assigns the International Classification of Diseases, Clinical Modification (ICD), Current Procedural Terminology (CPT) or Healthcare Common Procedure Coding System (HCPCS) codes, creating Ambulatory Patient Classification (APC) or Diagnosis-Related Group (DRG) assignments. Obtains acceptable productivity/quality rates as defined per coding policy. Queries physicians when code assignments are not straightforward or documentation in the record is inadequate, ambiguous, or unclear for coding purposes. Keeps abreast of and complies with coding guidelines and reimbursement reporting requirements. Maintains quarterly productivity and quality of coding at 95%. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Education & Experience: Six (6) to twelve (12) months on-the-job experience required. Two (2) to three (3) years of progressive inpatient coding experience required. One (1) to two (2) years recent coding experience preferred. High School Diploma or Equivalent (GED) required at start date. Associate's degree preferred. Two (2) year accredited Health Information Technician program preferred. Licenses & Certifications: Must have one (1) of the following required credentials at start date: Certified Coding Specialist (CCS). Fingerprinting is required at start date. Registered Health Information Administrator (RHIA). Registered Health Information Technician (RHIT). How To Apply If you have any questions about the application process at Borgess or require a reasonable accommodation to complete the application, please contact the Ascension Health Ministry Service Center at 1-855-992-4672 between the hours of 7:30 a.m. to 9:00 p.m. EST M-F. Equal Employment Opportunity Borgess Health is an equal opportunity employer, dedicated to the nondiscrimination in employment on the basis of race, color, age, religion, sex, national origin, handicap, disability, veteran or marital status.
HIM Coding & Compliance Manager | Borgess Medical Center*
Details: Additional Job Information Title: HIM Coding & Compliance Mgr BMC City, State: Kalamazoo, MI Location: Borgess Medical Center Department: Recovery Audit Compliance 001 Additional Job Details: FT Days | 40 Hours Weekly Marketing Statement Your Connection to Wellness Borgess isn’t only a place where people go to get well. It’s a place where people learn to stay well and live well. It’s where caregivers and patients connect for lasting wellness. We believe connecting with people at many different levels fosters an environment for better healing. Together, through sharing compassionate care and medical expertise, we’ve touched hundreds of thousands of lives in meaningful ways. Job Description Summary: The HIM Coding & Compliance Manager at Borgess manages the daily operations of the coding area and coordinates all functions and processes related to coding, charging, abstracting, DRG/APC assignment and external/internal coding/charging audits. Will also manage daily activities of the charging and coding staff to meet DNFB, regulatory compliance, and other departmental targets. Responsibilities: Manages employees performing coding and Diagnosis-Related Group (DRG) and Current Procedural Terminology (CPT) assignment. Determines work priorities, assigns and schedules workloads and monitors quantity and quality of work. Assesses technical and professional education needs of the staff and develops or provides educational resources to meet those needs. Conducts selection interviews with potential employees and performs annual evaluations of performance and competence. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Education & Experience: 3-5 years of progressive inpatient and outpatient coding experience ICD-9, CPT, and HCPCS in order to perform this job. Reimbursement systems knowledge preferred. Coding supervisory experience in Health Information Management department, teaching hospital preferred. Associate degree required at start date. Bachelor's degree preferred. Licenses & Certifications: Certified Coding Specialist (CCS) required. Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) required. How To Apply If you have any questions about the application process at Borgess or require a reasonable accommodation to complete the application, please contact the Ascension Health Ministry Service Center at 1-855-992-4672 between the hours of 7:30 a.m. to 9:00 p.m. EST M-F. Equal Employment Opportunity Borgess Health is an equal opportunity employer, dedicated to the nondiscrimination in employment on the basis of race, color, age, religion, sex, national origin, handicap, disability, veteran or marital status.