Fond du Lac Jobs

Details: Medical Device Territory Sales Manager – Baltimore, MD Reporting to the Regional Sales Manager: Seeking an ambitious, experienced territory sales manager to market industry leading medical technology to hospitals and surgical centers in the Baltimore area. The objective is to meet and build long term relationships with surgeon specialists, operating room personnel, and high level hospital administrators to promote and encourage the use of care imaging solutions, and acellular dermal matrix products for reconstructive surgical applications. Education and Experience Requirements 5 years of sales experience with documented success, including 2 or more years in medical device/hospital based pharmaceutical sales Excellent verbal, written, negotiation, interpersonal, presentation and communication skills Knowledge of the O.R. environment preferred Bachelors’ degree required Compensation and Benefits $60K base salary + incentives, car allowance, expenses, company provided cell phone and laptop, and company stock. Projected first year income: $100K at plan. Full medical, dental, vision, retirement plan.

Details: Front Desk Receptionist 20 hours/week, 4-9PM, Flexable on weekend PURPOSE The Front Desk Receptionist serves as the information referral center for all residents, families, potential residents, staff, guests, community contacts, and others visiting the community. S/he must be aware of all daily activities, administrative staff, and management company roles and responsibilities and direct or answer questions accordingly. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate. PRINCIPLE DUTIES AND RESPONSIBILITIES Demonstrates basic understanding of emergency call system and nurse paging system Greets visitors immediately upon arrival Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner Offers refreshments (coffee, water, etc.) to visitors, where applicable Greets all residents, associates, and visitors with a warm smile and pleasant tone of voice Manages doctor appointment book Manages beauty and barber appointment book Acts as concierge for residents (calling taxi’s, handling telephone and/or cable problems, checking newspaper deliveries, etc.) Keeps lobby clean and neat, free of clutter and trash Reports any mal-functioning equipment to maintenance Assists the Community Sales Team, lead by the Executive Director, with sales and marketing programs and initiatives Develops and practices the “30 second commercial" to be used when greeting visitors Participates in in-service trainings as required by state regulations

Details: HVAC/ Refrigeration /Food Service Technician (Commercial Equipment) Day & Nite All Service Equipment Repair is a leader in the commercial HVAC, Refrigeration, and Food Equipment repair business. We are looking for candidates to join our Orlando, FL team. Our service technicians utilize their mechanical and customer service skills to troubleshoot, repair, and provide preventive maintenance to restaurants, hotels, hospitals, cafeterias, schools, and universities. We provide excellent wages, paid time off, and uniforms. Please submit resume with salary requirements.

Details: Job Description MAJOR FUNCTION: Contact Center Technologies Analyst will be responsible for all aspects of technical design, development and support for 3rd party and in-house contact center technologies (CCT) systems used by the Customer Care department. The main focus of the position is to develop, install, configure, maintain and support contact center technology in all environments including Development, QA, and Production in cooperation with Customer Care Management, Telecom, System Engineering, DBAs, IS/IT, and Contact Center Staff. ESSENTIAL FUNCTIONS: Technical analysis and support for IVR and CCT projects that enhance/upgrade existing applications and/or add new applications. Applications supported are mission critical with multi-system integration points, high priorities and moderate technical challenges. Production support of applications that are in production; software, hardware or interfaces. Install and test all or parts of vendor software changes as part of a project team. Deliver technical tasks as per a project plan managed by the CCT Manager. Tasks are delivered with high quality and in a timely manner. Test applications in accordance with company standards and identify risks to the organization of moving forward with proposed changes. Creates technical documentation for new and existing applications. Develop tools and processes to monitor production systems and applications. Set up monitoring, tracking and proactive maintenance programs to optimize uptime results. Provide after-hours support in order to deliver maximum uptime for supported systems and minimum customer impact during application upgrades. Required Skills Understands business and technical requirements and has the ability to translate these into technical specifications for the project team as well as for other technical groups and business owners. Experience with Avaya Voice Portal (or Experience Portal) IVR platforms a plus. Basic understanding of networking environments (LAN, WAN, etc), database connectivity/configuration/management and PC software configuration required. Experience with .NET and/or Java wanted. Experience with CCXML/VXML or other XML programming languages a plus. Primary to intermediate knowledge of SOA and web service architecture. Intermediate understanding of and previous experience using and manipulating database-driven content and forms with Oracle, SQL, PostgreSQL, MySQL, etc. Previous server administration experience with Windows and Linux systems is a plus. Self-starter with ability to work independently and proactively. Must possess exceptional interpersonal management skills and professional demeanor. A minimum of two years of technical support experience required. Excellent verbal and written communication skills. Excellent customer service and computer technology skills. Solid technical knowledge of Home Phone, Broadband, Commercial and Digital Product offerings preferred. Data entry experience with a working knowledge of the ICOMS billing system is a plus. 1-2 years in a service/help desk or application support role preferred. Required Experience Bachelor’s degree in Computer Science, Information Technologies, Information Systems, Business Administration, or related field, or commensurate industry training and job experience. Working knowledge of telecommunications, IVR platforms, CRM systems, LAN topologies, OS integration, and networking concepts/technologies such as DNS, IP routing, and TCP/IP port configuration. 2-3 years experience in application and systems support in an environment that uses developmental tools, multiple languages, and varied technologies. Experience in Avaya Voice Portal (Experience Portal) environments. Technical translation. Ability to work in a team environment. Awareness of industry dynamics and changing technologies. It is the policy of Bright House Networks to afford equal opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other personal characteristic protected by applicable local, state or federal law. If you would like more information about your EEO rights as an applicant under the law, please click here .

Details: Sales Associate / Call Center Sales – Full Time & Part Time Job Description Are you looking for the opportunity to join a growing sales team with a proven market leader? ThinkDirect Marketing Group (TDMG) is a company focused on lead and sales generation for a wide-range of industries, with a specialty in magazine publishing and membership-based programs. With 25-years of experience conducting successful new customer acquisition programs for the publishing industry and related fields, TDMG has been the market leader for successful subscription sales. We are currently seeking Sales Associates to join our successful sales team. Through our two-week training program, TDMG will provide you with the tools to attain a profitable career. Our top full time agents gross more than $800 /week! Other benefits include: • Employee discounts • Career advancement opportunities • Flexible work hours – part time and full time opportunities Job Responsibilities As an Entry Level Sales Associate, you will receive calls from individuals who want to enter our 1.1 million dollar sweepstakes. You will enter the caller into the sweepstakes and then offer magazine packages at extremely reduced rates. Responsibilities include: Taking inbound calls from perspective customers Entering callers into our sweepstakes Offering magazine subscriptions to callers Completing all necessary data entry Entry Level Sales Associate / Call Center Sales – Full Time / Part Time

Details: Position Summary Responsible for providing psychotherapy and counseling therapies including group, individual and family therapy for patients suffering from psychiatric and substance abuse issues. Ensures accurate and timely patient documentation.

Details: WheelHouse Resource Partners has teamed up with a telecom services company that is looking for a System Implementation Specialist for a direct hire position in New York City . This position will work within the five boroughs. If you are interested in the opportunity, please send your resume to or apply today. We pay referral fees! System Implementation Specialist- Senior Customer Service Specialist Description: Conduct customer presentations on various equipment Meet with each department to discuss their communication requirements Recommend software and/or hardware solutions Provide Administrator and user training for various types of equipment Complete floor plans for the sub-contractor(s) Monitor and balance equipment totals, labor hours and available ports Work with the Project Supervisor to create and maintain an installation schedule. Scheduling requirements include the following: individual aspects of the job; co-workers and sub-contractors; work shifts of team members; and the timely transfer of information between work shifts Set-up and chair internal, external and telco related meetings Assist the customer with the scheduling of user training for all its employees on various types of communication software and hardware Write and enter the program (CDE) based on the information gathered and recommended during the customer design meetings Work in conjunction with the Project Supervisor to test software and future applications and ensure training facilities are sufficient Complete all paperwork relative to the installation, ie. equipment order, on site records, set labels, customer acceptance, training material and CPEG forms Assist the Project Supervisor with reconciling the job for accounting. Interview, train and supervise sub-contractors on the job site. Oversee sub-contractors for set labelling and installation Assist with quotations for labor hours required for specific job functions on various types of systems Assist with designs for large MAC's Directly train and develop internal telephone trainer(s). Indirectly assist in the development of less senior Customer Implementation Specialists. Coordinate large MAC's and oversee the Field Service Technician performing the work Contribute to the development/modernization of the department in the following ways: provide improved efficiency in methodology; create programming and design forms that are compatible with software and hardware upgrades; and monitor and review the former implementations as to their efficiency and viability Education/Requirements: Bachelor’s Degree or equivalent education/experience This position requires thorough knowledge of Telco (CPEG) requirements, Design of PBX's, Voicemail, and Trader Systems Customer Service and training skills are a prerequisite, along with organizational skills Minimum of 10 years in the telecommunications industry is recommended

Details: Job Overview As a Retail Associate, you will be an integral part of bringing the magic of Macy's to life. Sales Associates provide outstanding customer service, meet hourly sales and Star Rewards goals on a personal and departmental basis, and demonstrate superior product knowledge to customers. To create a shopping experience that will make the customer feel welcome and comfortable. Performs other duties as assigned. The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here. Essential Functions Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration Determine customer needs based on personal features and other customer preference related factors Demonstrate knowledge of store products and services to build sales and minimize returns Maintain a professional attitude with sincerity and enthusiasm reflecting Macy's commitment to our customer the most important person in our stores Be knowledgeable of and perform sales support functions related to POS procedures Regular, dependable attendance & punctuality Qualifications Education /Experience No specific educational accomplishment is required. Previous retail experience preferred, but not required. Communication Skills Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Able to communicate on the telephone with proper etiquette. Mathematical Skills Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator. Must be able to calculate percentages and ratios. Must be able to make change using American Monetary units. Other Skills Must enjoy meeting and interacting with customers. Possess strong sense of urgency and a thirst for learning. Work Hours Ability to work a flexible schedule, including mornings, evenings, and weekends, and busy events such as the day after Thanksgiving, special Big Event days, and the day after Christmas, based on department and store/company needs. This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Details: Job Description The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. Primary Duties and Responsibilities (details of the basic job functions): Responds to member/customer requests for emergency road service in a call center environment. Obtains information regarding type of service required (e.g. vehicle location, type of problem, etc.). Provides basic information regarding Emergency Road Service benefits in accordance with Customer Interaction Model. Performs geographical location spotting to determine potential service providers. Communicates with contractors to provide information regarding member location, vehicle, type of problem, etc. and obtains estimated time of arrival. Enters data into D2000 database and documents all relevant details. Notifies member of estimated time of arrival and name of contractor. May communicate with contractor if service not provided within specified time period and update member on status as necessary. Verifies completed status of call and closes out on system. PREFERRED: College level coursework in Business, Marketing, Geography or other related field and/or applicable professional/technical certification courses. Experience in: Call center environment Customer service environment WORK ENVIRONMENT Works in a temperature controlled office environment. Qualifications Required Qualifications (these are the minimum requirements to qualify): Experience in/with: Accurately inputting information into various fields using a P.C. keyboard Navigating through a P.C. and/or automated processing system Reading and comprehending various Customer Care service tools (manuals, work models, etc.) Performing mathematical calculations including adding, subtracting, percentages, etc. Knowledge of: Telephone etiquette North American geographical relationships Road condition reporting terminology Ability to provide a high level of customer service in a professional call center environment using the following customer advocate skills: Strong interpersonal skills demonstrated through work experience, participation in extra-curricular activities and/or community involvement Strong communication skills demonstrated through the effective use of the Customer Interaction Model Strong written communications skills (example may be required at time of interview) needed to respond in a professional manner to member/customer inquiries Effective listening skills Ability to: Successfully complete Customer Care training and certification courses Service members according to the Customer Care service standards Accurately enter information on a personal computer Identify and resolve customer service issues/requests or transfer to appropriate customer advocate Represent the Customer Care Department in a professional and positive manner Maintain accurate records Understand, read and reconcile payment history Read maps and use travel related tools (i.e., directional cues) Willingness and ability to work irregular hours to include various shifts, weekends and/or holidays The Auto Club Group offers a competitive compensation and benefits packages including a base salary with performance based incentives; medical/dental/vision insurance, pension, 401(k), generous time off, a complimentary AAA Membership and much more! Interested in learning more about the AAA family? Take a minute to meet Emma: http://www.youtube.com/watch?v=_etZXAnB2dc The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Important Note: The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

Details: TMX Finance Operations Analyst II Dallas, TX The TMX Finance family of companies (“TMX”) is one of the largest and fastest growing consumer specialty finance organizations in the United States. With brands that include TitleMax, TitleBucks, InstaLoan, and TMX Credit, TMX provides a diversified product offering. These brands are represented nationwide and the growth of TMX has created a wealth of career opportunities in both our stores and at our corporate offices. If you are looking for a dynamic career with significant earning potential and advancement opportunities, you’ve come to the right place. TMX Finance is currently seeking an Operations Analyst II to join our Corporate Team in Dallas, Texas. The Operations Analyst II will report to the Director of Performance Management and will work heavily with the Operations Analyst I on reports that execute well researched and detailed information on field stores in a timely manner. This individual must be able to multitask various projects that will be given a tight deadline. The ideal candidate will have experience with Microsoft Suite and basic administration skills. Essential Duties and Responsibilities: Analyze store report data from field stores Gather information for special projects and activities for the Senior Operations Manager Participate in fast-paced tasks that must be completed in a timely manner and within tight deadlines Work with Operations Analyst I in performing reports and projects Specific knowledge, skills and abilities: Bachelor's Degree At least 2 years’ experience in an Analyst position Valid drivers license required Must be able to work in a fast-paced environment with demonstrated ability to prioritize multiple competing tasks and demands Must be proficient in Microsoft Office Suite Standing, walking, sitting, repetitive movements and use of mechanical controls, such as keyboard, are frequently required Due to the volume of resumes we receive, please be advised that only those candidates that we are interested in pursuing for an interview will be contacted. All TMX Finance entities are Equal Opportunity Employers PI91231553

Details: Looking to be a part of something big? Why not join MattressPro as we embark upon a new adventure? Backed by the #1 specialty bedding retailer in the world, we are in search of entrepreneurs ready to create a brand new shopping experience. Headquartered in Austin, Texas, MattressPro is dedicated to providing superior service and exclusive products to our guests. We pride ourselves on delivering our team members with a dynamic culture and unique hands-on training, all of which makes our organization a rising industry leader. Not only are we committed to providing a personalized career path based on individual strengths and areas of passion, we’ll also give you the opportunity to enhance your skills in management, training, merchandising, store execution and sales. As a MattressPro team member, you can expect to work alongside some of the most experienced and knowledgeable leaders in our industry, while at the same time gaining valuable exposure to the most popular products in the world. Don’t let this dream job pass you by… apply today! Duties and Responsibilities Direct consumer sales Store management Store merchandising Inventory management Basic accounting functions Client relations Vendor relations Benefits Full medical, dental, vision and life insurance Flexible Spending Account Short-term & Long-term Disability 401(k) with company match Paid vacation and personal time off Employee purchase incentives

Details: The crane operator’s duties include operating the lattice boom or displacement cranes for the purpose of lifting, moving and positioning the leads and auger stem for the purpose of setting up on drilling locations. The crane operator observes the assembly and disassembly of the crane to determine proper safety measures are followed. The crane operator manipulates the crane through the actions of both hands and feet by the actions of depressing crane controls; such as pedals, levers, and buttons, to regulate speed and direction of crane and hoist movement according to written, verbal, or signal instructions. The crane operator must be responsible to clean and maintain the crane and hoisting mechanism. The crane operator’s duties include inspecting the crane for defective parts and notifying his supervisor of defects or malfunctions. ESSENTIAL DUTIES AND RESPONSIBILITIES The crane operator must conduct a daily rig inspection utilizing the Daily Crane Inspection form, notate deficiencies observed, and report them to his superintendent for repair. He must possess some mechanical aptitude in order to adequately repair minor repairs on the rig if it should require some on-site maintenance. The crane operator must also be knowledgeable of the crane hand signals of the American National Standard, Crawler, Locomotive and Truck Cranes, ANSI B30.5b-1985. Berkel & Company is an EOE/M/F/Vet/Disabled employer

Details: Practice Group Manager - Practice Group Manager - Practice Group Manager Practice Group Manager Salary: Extremely competitive depending on experience 5-7 years of experience in a law firm setting An international law firm is seeking a Practice Group Manager to join their Boston team. The candidate must be experience in the legal field and a strong leader. If you have worked in professional development or human resources in a law firm setting, then apply now. Responsibilities Facilitate identification of Section objectives Oversee Section budgets, including reviewing, approving and monitoring spending Assist with business planning processes and legal marketing initiatives Plan and coordinate various Section events to promote group cohesiveness Identify and implement a process for understanding associate workload Assess hiring needs and make recommendations to management Work closely with human resources Monitor attorney and paralegal performance Facilitate external professional development opportunities

Details: Trailer Mechanics will be servicing and maintaining the trailers of the FedEx fleet of semis. Qualified candidates will have 1+ years of experience with the maintenance of semi-trailers or maintaining a fleet of heavy equipment. Responsibilities could include anything from brake/tire changes and inspections, wheel seals, body work and repair, minor welding, and/or basic electrical troubleshooting. Heavy industrial mechanical experience preferred, as well as any prior technical education. Candidates will also be required to provide their own tools for the job. Shop will run three shifts and openness to off shifts will highly increase opportunity for employment. About Aerotek: Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit aerotek.com . The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 844 895-8598 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Details: Join a winning team! Promoting a good and healthy lifestyle,Senior Living Community in Noblesville area is now accepting applications forLPN. Different shifts available, with shift differential and weekend options. LPN will provide direct resident services and medicationmanagement when needed. Assist care providers with the implementation ofservice plans. Communicate with physicians/health providers regarding theresident’s health status when appropriate. Maintain accurate and completeresident file documentation. Respond immediately to emergency situations orresident calls. Demonstrate competency in all areas of medicationadministration. Full Time positions offer excellent benefits including: Medical Insurance Dental and Vision Supplemental /Major Medical Insurance Life Insurance 401k PTO

Details: Position Purpose : The Quality Assurance Document Coordinator will provide document support to the business unit’s quality system; follow and enforce required formatting guidelines for all controlled documents, and assist in the processing (create, format, and edit) of controlled documents in the company approved document management system following current procedures and practices. This person will also provide support to Quality Assurance with regulatory agency and client audits. Job Responsibilities : Assist the Quality System Administrator in training system, setting up users and exams as required. Create accounts on current Document Management System, train and assign roles to new hires. Supports user requests for documentation changes. Maintains quality records per applicable SOPs. Issue document distribution notifications to applicable internal customers as required. Assist in training internal customers or answering questions regarding the document management system and process as required. Provide internal customers with knowledge regarding Quality Assurance practices while following Good Manufacturing Practice (GMP) guidelines. Actively seeks out and assists in implementing quality process improvements, cost effective improvements, and safety improvements in the department. Scan, file and maintain controlled document archives (paper) in accordance with regulations and industry standards. Execute Validation Protocols Other duties as assigned. Duration: Temp-to-perm

Details: Preferably Teradata exp but exp with any other db like MS SQL, Oracle etc would work Tableau exp exp. With Site Cat would be a plus deep understanding of digital analytics exp. On leading projects exp with tools like Aster, tealeaf is a plus. Exp with chat data like LivePerson is a plus

Details: #1 Cochran Collision Center Manager Robinson Township #1 Cochran is expanding its collision repair business in Pittsburgh. We currently have an opening for an experienced Collision Center Manager in one of the largest collision repair facilities in the area, situated in the heart of Robinson Township’s high-traffic retail corridor. The successful candidate will have a minimum of three to five years of experience in successfully managing a profitable, high volume Collision Center. We’re also seeking an individual with knowledge of lean throughput concepts and waterborne paint systems, and with existing insurance company relationships. Experience with CCC estimating software and/or other shop management systems is also important. #1 Cochran’s outstanding reputation for producing quality repair work has resulted in a significant stream of business. We provide an excellent career opportunity, an attractive package of compensation and benefits, all in a professional work environment. If you want to work for #1, and are qualified and interested in this key management position, please contact us at . All responses will be held in strict confidence. EOE #1 Cochran: ONE of Pittsburgh’s Top Workplaces … Five Years Running!

Details: Title: Sr. Electrical Hardware Engineer (15-00769) Location: Novi, MI Base Compensation: $43-$45/Hour Type of hire: Contract (Long-Term) Position Responsibilities: Designs electronic hardware for audio amplifier and infotainment products or sub-modules to meet automotive OEM applications, owning the design through the complete life cycle of the product Prepares and maintains specifications, block diagrams, and schematics during development Provides guidance, review, and support to PCB layout team during CAD entry Organizes and leads peer-based schematic and PCB layout design reviews Works and participates in a product team environment, supporting other team functions: software, mechanical, process, test, and quality engineering Supports customer interface teams as necessary - answering questions, supplying samples, fixing issues Creates and maintains mandatory quality improvement and prevention documentation: DFMEAs or DRBFMs Trouble-shoots/debugs HW using a variety of industry standard or in-house developed tools Provide after-SOP service - trouble-shooting support for high-rate warranty and B&A returns

Details: ABOUT ALLIEDBARTON SECURITY SERVICES AlliedBarton Security Services is the industry's premier provider of highly trained security personnel to many industries including commercial real estate, higher education, healthcare, residential communities, chemical/petrochemical, government, manufacturing and distribution, financial institutions, and shopping centers. AlliedBarton provides superior security officer services to protect people, homes and businesses. The most honored security services provider, AlliedBarton consistently delivers exceptional service which creates a differentiated experience for clients and the people they serve. More than 60,000 employees and 120 offices serve thousands of clients with levels of protection that anticipate needs and build enduring relationships. AlliedBarton is headquartered in Conshohocken, PA, and has been American owned and managed since 1957. AlliedBarton Security Services is looking for a Security Account Manager to manage a Residential Account in Glen Oaks (Queens, NY). The Account Manager would be responsibile for overseeing approximately 10 security officers. Account Manager is accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff. Build, improve and maintain relationships with clients and employees: develop & retain staff; coordinate needed support services and solve problems to effectively run the account. Meet or exceed financial & operational goals; provide quality customer service. Maintains or oversees maintenance of weekly operating schedules and completion of payroll for assigned security personnel. Provides after-hour emergency response as required. Essential Functions Supervise the day to day security operations of an assigned Client Site. Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support. Ensure the Client Site is provided with high quality security services to protect people and property. Build, improve and maintain effective relationships with both client and employees. Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service. Additional Responsibilities Ensure all required reporting and contract compliance requirements are met. Assure regular communication of issues or program with Client Handle any escalated security issues or emergency situations appropriately. Other management responsibilities as determined by Client or District Manager. Communicate staffing needs via Requisition Form; assist recruiters in identifying, interviewing and hiring quality candidates. Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.) Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.) Assure communication of policies, company announcements and job openings through a consistently updated READ file at each site. Meet all contractual scheduled hours with a minimum of unbilled overtime. Coordinate and/or conduct site-specific OJT, client-specific training, and annual refresher training for security personnel, as well as meet AlliedBarton's corporate training standards. Develop / maintain operational procedures so that a valid, site-specific OPM and post orders are always available for emergency reference by the security staff. Manage uniforms, equipment, supplies and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklists. Take a proactive role in communicating with the client and meeting his needs; meet with regularly, listen to issues, provide security and technical expertise and solutions. Ensure complete customer satisfaction. Capably utilize WinTeam for scheduling and billing, and to produce reports (such as Scheduling Activity, invoice Aging by tiers, Training Summary and Training Detail reports) that require interpretation and action for effective business management. Enforce AlliedBarton policies as outlined in the handbooks, executive memos and on the portal. Qualifications Four year degree in Criminal Justice, Business Administration or related field. Previous Contract Security, facilities management, military or law enforcement experience At least 2 years of business management/operations/supervisory experience (depending on size/scope of client). Ability to develop and grow customer relationships. Experience in hiring, developing, motivating and retaining quality staff. Outstanding interpersonal and communications skills required. Ability to work in a team-oriented management environment with the ability to work independently. Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis. Previous payroll, billing and scheduling experience preferred. Ability to work in a team-oriented management environment while having an entrepreneurial attitude. Key Competencies: Staff Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for Results. AlliedBarton is known as the most responsive security services provider and it is our people that differentiate AlliedBarton. Recognized as a training leader, AlliedBarton offers on-the-job, web-based and ongoing training programs for all personnel from security officers through executive level management. Our focus on learning and development and our leadership culture helps our employees grow personally and professionally. Are you daring enough to be a leader who sees challenges as an adventure? Embark upon an exciting career journey and Dare to be GREAT ! Be daring, be GREAT, be one of us! For additional information, please visit our website at www.AlliedBarton.com . AlliedBarton is proud to be an Equal Opportunity Employer M/F/Disabled/Veteran