Antigo Jobs - Career Builder

Details: Registered Nurse (RN) As a Registered Nurse you will be responsible for administering healthcare to ill, injured, convalescent, or disabled patients. You may advise patients on health maintenance and disease prevention or provide case management. Additional responsibilities of the Registered Nurse (RN) include: • Monitoring, recording, and reporting symptoms or changes in patients' conditions • Maintaining accurate, detailed reports and records • Recording patients' medical information and vital signs • Ordering, interpreting, and evaluating diagnostic tests to identify and assess patient's condition • Modifying patient treatment plans as indicated by patients' responses and conditions Licensed Practical Nurse (LPN) As a Licensed Practical Nurse (LPN) you will be responsible for observing patients, charting and reporting changes in patients' conditions, such as adverse reactions to medication or treatment, and taking any necessary action. Additional responsibilities of the Licensed Practical Nurse (LPN) include: • Administering prescribed medications or start intravenous fluids, noting times and amounts on patients' charts • Providing basic patient care or treatments, such as taking temperatures or blood pressures, dressing wounds, treating bedsores, giving enemas or douches, rubbing with alcohol, massaging, or performing catheterizations • Sterilizing equipment and supplies, using germicides, sterilizer, or autoclave • Answering patients' calls and determine how to assist them • Working as part of a healthcare team to assess patient needs, plan and modify care, and implement interventions QUALIFICATIONS: Registered Nurse (RN) / Licensed Practical Nurse (LPN) To qualify for the Registered Nurse (RN) / Licensed Practical Nurse (LPN), you must have effective communication skills and be able to work with individuals of all ages. Additional requirements of the Registered Nurse (RN) / Licensed Practical Nurse (LPN) include: • Current active and valid Licensure or certification • Excellent communication skills • Ability to organize and prioritize with good interpersonal skills • CPR Certification or ability to achieve upon employment • Basic Computer Skills The Regional Nurse hourly rate is based and calculated annually by Administration. For 2015, this rate will be $27 for RN’s and $22 for LPN’s. The number of positions available for the Regional Nurse Program will be limited by the facility to provide balance in the overall scheduling of regularly scheduled employees and alternative staffing options. This position will serve both GSS - Albert Lea and GSS - Comforcare in Austin, MN ~cb~ CONTACT INFORMATION: Dawn M.H. Thompson Director of Human Resources GSS - Albert Lea 507-379-2770 *If you need assistance to complete this application or during the interview process such as sign language interpreters, readers or other accommodations, please contact the person listed.

Details: This position ensures the accurate and timely preparation of correspondence appropriate to contract and service type. Prepares and proofreads correspondence. Works under moderate supervision. PRIMARY RESPONSIBILITIES Processes manual and automated approval and denial letters as appropriate under contractual requirements. Proofs each letter to ensure the quality and accuracy of each letter prior to printing and processing for delivery. Assist in audit process as requested/required. At the direction of management, assists departments and associates with project support. . Reviews and adheres to all Company policies and procedures and the Employee Handbook. Participates in special projects and performs other duties as assigned.

Details: Sitel is redefining outsourcing excellence in the contact center, by raising the bar on expectations. We are the leading global busienss process outsourcing provider of customer care and complementary back-office processes. According to the Black Book of Outsourcing, Sitel is the number one global call center outsourcing provider and received the top score in 11 critical performance categories including vertical expertise, reliability, innovation, trust, flexibility and customization. This proves, when you focus on your core competency, that you can be better than anyone else in the world. Sitel's clients, many of the largest and well known brands in the world, have selected and continue to partner with Sitel for one reason; Sitel delivers the results they want; Sitel delivers Return on Customer Investment (RoCI). Summary of Primary Job Responsibilities Answers inbound calls within guidelines/goals established by teh client and management. Consistently achieves call quality score goals in order to meet client and customer satisfaction goals. Other duties as assigned.

Details: Sitel Hamilton is growing and we are looking for YOU!! We are located at 500 Industrial Drive Hamilton, Alabama. Do you believe in what you do? Can you feel it? Do you have what it takes? How strong is your commitment? These are the types of questions we encourage our 57,000 associates to ask themselves every day. They are thinkers, doers, believers, achievers, leaders... You can sum up the Sitel culture in three words: Vision. Passion. Purpose. These words are the heart of Sitel and embody everything we do. Sitel is a world leader in outsourced customer care services. With over 26 years of industry experience, Sitel has twice been ranked as the top overall call center outsourcing provider in Datamonitor’s annual Black Book of Outsourcing survey. Sitel’s 57,000 employees provide clients with predictable and measurable return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s solutions span 135+ domestic, nearshore, and offshore centers in 26 countries across North America, South America, Europe, Africa, and Asia Pacific. The company is privately held and majority owned by Canadian diversified company, Onex Corporation. Summary of Primary Job Responsibilities Handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution. Offers alternative solutions where appropriate with the objective of retaining customer's business. Handles business transactions in connection with activation of new customer accounts on a computer terminal. Communicates with customers using web-based tools and demonstrates the associated proficiency in typing and grammar. Makes financial decisions to protect/collect revenues and adjusts customer accounts. Candidates may be required to achieve a sale quota.

Details: Do you believe in what you do? Can you feel it? Do you have what it takes? How strong is your commitment? These are the types of questions we encourage our 52,000 associates to ask themselves every day. They are thinkers, doers, believers, achievers, leaders... You can sum up the Sitel culture in three words: Vision. Passion. Purpose. These words are the heart of Sitel and embody everything we do. Summary of Primary Job Responsibilities As a Customer Service/Sales Professional, you will be taking inbound calls within the guidelines/goals established by the client and contact center management. The position consists of learning and retaining a working knowledge of new and existing accounts, gathering and verifying customer information and entering into the computer system, assisting customers with account specific information such as billing inquiries, processing of payments, troubleshooting technical issues, and explaining new products and services offered.

Details: Sitel is redefining outsourcing excellence in the contact center, by raising the bar on expectations. We are the leading global business process outsourcing provider of customer care and complementary back-office processes. According to the Black Book of Outsourcing, Sitel is the number one global call center outsourcing provider and received the top score in 11 critical performance categories including vertical expertise, reliability, innovation, trust, flexibility and customization. This proves, when you focus on your core competency, that you can be better than anyone else in the world. Sitel's clients, many of the largest and well known brands in the world, have selected and continue to partner with Sitel for one reason; Sitel delivers the results they want; Sitel delivers Return on Customer Investment (RoCI). Summary of Primary Job Responsibilities Answers inbound calls within guidelines/goals established by the client and management. Consistently achieves call quality score goals in order to meet client and customer satisfaction goals. Other duties as assigned.

Details: The Sitel Asheville Site opened in 1997. This site employs approximately 500 people. Accounts include banking, credit card, and healthcare clients, including some Fortune 500 Companies. Customer Care Centers handle calls for several large companies, supporting a variety of industries. Teams consist of approximately 20 agents and a Coach. The majority of an Agent’s time is spent on the phone answering customers’ questions and helping them solve their problems. As an Outsourcer, we provide service based on our clients’ requirements. Summary of Primary Job Responsibilities 1. Problem Solving and Responding to Customer Need: Gathering and reviewing relevant customer information, understanding meaningful relationships across information sources, generating and selecting effective options for solutions, providing accurate information, service, or products, or referring customers to appropriate personnel. Job Behavior: • Quickly and effectively solves customer problems. • Identifies the specific information needed to clarify the problem or situation. • Asks customers discovery questions to fully understand their needs and issues. • Asks supervisor or coworkers questions to increase knowledge of products, technical requirements, policies and procedures. 2. Multi-tasking: Quickly and accurately performing multiple tasks (i.e., talking, listening, entering and documenting information, and seeking information) simultaneously while managing the pace of the call and maintaining focus on the customer. Job Behavior: • Documents the pertinent facts surrounding customer calls in the computerized database to maintain a current account history • Remains calm under stress. • Controls his/her response when criticized, attacked or provoked. • Completes required forms or paperwork (e.g., paper forms, complaint logs) in accordance with call center procedures. 3. Developing Customer Rapport: Ensuring that customers have a positive image of the company/client by politely greeting customers, determining customers’ desired interaction styles and responding accordingly, diffusing irate or insistent customers, maintaining an appropriate demeanor for all customer calls, checking customers’ satisfaction, and following up to ensure that customers’ needs are met and their expectations exceeded. Job Behavior: • Greets customers and introduces him/herself to establish rapport. • Inform customers of the action(s) taken to meet their needs. • Ensure customers are satisfied with the actions taken before closing the call. • Follows up as required after calls to execute agreed upon actions. 4. Work Ethic: Demonstrating a strong desire to contribute to the organization; demonstrating reliable and dependable behavior that contributes to the organization’s image; behaving in an ethical and trustworthy manner; taking initiative on work tasks and responsibilities. Job Behavior: • Maintains a sense of humor under difficult circumstances. • Respects the confidentiality of information or concerns shared by customers and/or coworkers. • Participates in team or company meetings to contribute to call center effectiveness. • The ability to arrive to work on time and follow scheduled shift. • The ability to be flexible and work with scheduling changes including overtime or send home early. 5. Teamwork: Working effectively as a team member by attentively listening to and sharing information with others to facilitate a cooperative environment, and to meet and exceed customer expectations. Job Behavior: • Seeks out knowledgeable people to obtain information or clarify a problem. • Participates in team or company meetings to contribute to call center effectiveness. 7. Discovering Customer Need: Listening attentively to customers to determine their true needs, understanding the customer’s point of view, asking appropriate probing or checking questions to ensure understanding, and discerning facts from assumptions to accurately determine what will satisfy the customer. Job Behavior: • Asks customers questions to determine the specific nature of their call.

Details: Sitel is looking for qualified candidates to join our team of associates. We hire talented people who share our passion for providing exceptional customer service. A job at Sitel is exciting, fast-paced, and offers many growth opportunities to advance your professional life. Job Duties: Our clients come from various industries including financial services, health/fitness, media services, retail and travel. Calls may involve billing inquiries, account or product inquiries, product or service orders, installation scheduling or technical product troubleshooting. Upselling may be required. We offer: Paid professional training Medical and dental benefits for full-time employees 401(K) Vacation and holiday pay Full-time shifts Employee discounts with Sitel's major brand-name partners including consumer electronics companies, PC manufacturers, satellite service providers, and mobile communication companies.

Details: The Sitel Spartanburg Site opened in 2015. This new site will employ approximately 450 people. Accounts include banking, insurance and other financial campaigns. Customer Care Centers handle calls for several large companies, supporting a variety of industries. Teams consist of approximately 20 agents and a Coach. The majority of an Agent’s time is spent on the phone answering customers’ questions and helping them solve their problems. As an Outsourcer, we provide service based on our clients’ requirements. Summary of Primary Job Responsibilities 1.Problem Solving and Responding to Customer Need: Gathering and reviewing relevant customer information, understanding meaningful relationships across information sources, generating and selecting effective options for solutions, providing accurate information, service, or products, or referring customers to appropriate personnel. Job Behavior: • Quickly and effectively solves customer problems. • Identifies the specific information needed to clarify the problem or situation. • Asks customers discovery questions to fully understand their needs and issues. • Asks supervisor or coworkers questions to increase knowledge of products, technical requirements, policies and procedures. 2. Multi-tasking: Quickly and accurately performing multiple tasks (i.e., talking, listening, entering and documenting information, and seeking information) simultaneously while managing the pace of the call and maintaining focus on the customer. Job Behavior: • Documents the pertinent facts surrounding customer calls in the computerized database to maintain a current account history • Remains calm under stress. • Controls his/her response when criticized, attacked or provoked. • Completes required forms or paperwork (e.g., paper forms, complaint logs) in accordance with call center procedures. 3. Developing Customer Rapport: Ensuring that customers have a positive image of the company/client by politely greeting customers, determining customers’ desired interaction styles and responding accordingly, diffusing irate or insistent customers, maintaining an appropriate demeanor for all customer calls, checking customers’ satisfaction, and following up to ensure that customers’ needs are met and their expectations exceeded. Job Behavior: • Greets customers and introduces him/herself to establish rapport. • Inform customers of the action(s) taken to meet their needs. • Ensure customers are satisfied with the actions taken before closing the call. • Follows up as required after calls to execute agreed upon actions. 4. Work Ethic: Demonstrating a strong desire to contribute to the organization; demonstrating reliable and dependable behavior that contributes to the organization’s image; behaving in an ethical and trustworthy manner; taking initiative on work tasks and responsibilities. Job Behavior: • Maintains a sense of humor under difficult circumstances. • Respects the confidentiality of information or concerns shared by customers and/or coworkers. • Participates in team or company meetings to contribute to call center effectiveness. • The ability to arrive to work on time and follow scheduled shift. • The ability to be flexible and work with scheduling changes including overtime or send home early. 5. Teamwork: Working effectively as a team member by attentively listening to and sharing information with others to facilitate a cooperative environment, and to meet and exceed customer expectations. Job Behavior: • Seeks out knowledgeable people to obtain information or clarify a problem. • Participates in team or company meetings to contribute to call center effectiveness. 7. Discovering Customer Need: Listening attentively to customers to determine their true needs, understanding the customer’s point of view, asking appropriate probing or checking questions to ensure understanding, and discerning facts from assumptions to accurately determine what will satisfy the customer. Job Behavior: • Asks customers questions to determine the specific nature of their call. Experience Target To be successful in this job, you will need basic computer skills including: typing, browsing the Internet, and using on-line tools. Additionally, you will need problem-solving skills and the ability to multi-task. You will also need strong communication skills, including effective listening skills. Customer service talent is essential. You must be polite, professional, friendly, and empathetic. You must be honest and possess integrity and the ability to handle sensitive customer and company information. Employees must be reliable and have good attendance. You should be flexible and able to adapt to change. We look for people with a positive “can-do' attitude, who are self-motivated. You should learn from mistakes and be able to accept feedback for improvement. You will be accountable for job performance, attendance, and conduct. Pay Rate $11-$12.50 an hour

Details: If you love Caffeine, Ice Coffee and helping others - then this is the place for you! Sitel is looking for qualified candidates to join our team of associates. We hire talented people who share our passion for providing exceptional customer service. Do you belive in what you do? Can you feel it? Do you have what it takes? How strong is your committment? These are the types of questions we encourage our 52,000 associates to ask themselves every day. They are thinkers, doers, believers, achievers, leaders... You can sum the SItel culture in three words: Vision. Passion. Purpose. These words are the heart of Sitel and embody everything we do. Summary of Primary Job Responsibilities We are hiring for call center agents to answer inbound customer service calls regarding general questions relating to products and service for one of the top Coffee Companies. What is in it for you? •Paid Professional Training •Medical and dental benefits for full time employees •401 (K) •Vacation and Holiday pay •Full time shifts, Part time shifts, Day and Night shifts •Employee discounts with Sitel’s major brand-name partners •Ability to earn extra income through our Employee Referral Program

Details: Sitel is looking for qualified candidates to join our team of associates. We hire talented people who share our passion for providing exceptional customer service. A job at Sitel is exciting, fast-paced, and offers many growth opportunities to advance your professional life. Summary of Primary Job Responsibilities Our clients come from various industries including financial services, health/fitness, media services, retail and travel. Calls may involve billing inquiries, account or product inquiries, product or service orders, installation scheduling or technical product troubleshooting. Upselling may be required.

Details: Sitel is a global Business Process Outsourcing (BPO) leader. The company meets clients’ customer care and transaction processing needs through 60,000 associates in 26 countries. Sitel provides world-class solutions from onshore, nearshore and offshore locations across 140+ facilities world-wide. Summary of Primary Job Responsibilities We are looking for friendly individuals with computer and customer service experience to service our Global Satellite client customers. This is an excellent opportunity for anyone looking to advance your career quickly in our friendly and fun, call center environment! • Answer inbound calls within guidelines/goals established by the client and contact center management. • Consistently achieve call quality score goals to meet client and customer satisfaction goals. • Representatives are required to upsell and make save offers with each customer interaction. This is a sales and retention based campaign. • Other duties as assigned.

Details: Sitel is redefining outsourcing excellence in the contact center, by raising the bar on expectations. We are the leading global business process outsourcing provider of customer care and complementary back-office processes. According to the Black Book of Outsourcing, Sitel is the number one global call center outsourcing provider and received the top score in 11 critical performance categories including vertical expertise, reliability, innovation, trust, flexibility and customization. This proves, when you focus on your core competency, that you can be better than anyone else in the world. Sitel's clients, many of the largest and well known brands in the world, have selected and continue to partner with Sitel for one reason; Sitel delivers the results they want; Sitel delivers Return on Customer Investment (RoCI). Summary of Primary Job Responsibilities Our Customer Service/Sales Agents take inbound calls/chats within the guidelines established by the client and contact center management. The position consists of learning and retaining a working knowledge of new and existing accounts, gathering and verifying customer information and entering into the computer system, assisting customers with account specific information such as billing inquiries, processing of payments, troubleshooting technical issues, and explaining new products and services offered.

Details: Sitel is a world leader in outsourced customer care services. With over 26 years of industry experience, Sitel has twice been ranked as the top overall call center outsourcing provider in Datamonitor’s annual Black Book of Outsourcing survey. Sitel’s 57,000 employees provide clients with predictable and measurable return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s solutions span 135+ domestic, nearshore, and offshore centers in 26 countries across North America, South America, Europe, Africa, and Asia Pacific. The company is privately held and majority owned by Canadian diversified company, Onex Corporation. Summary of Primary Job Responsibilities Handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution. Offers alternative solutions where appropriate with the objective of retaining customer's business. Handles business transactions in connection with activation of new customer accounts on a computer terminal. Communicates with customers using web-based tools and demonstrates the associated proficiency in typing and grammar. Makes financial decisions to protect/collect revenues and adjusts customer accounts. May be required to achieve a sale quota

Details: Position Summary As a Federal Tax Manager involved in both compliance and consulting on large projects, strong technical skills are vital to this role. Tax consulting includes performing tax research and working with clients on tax matters as well as planning and implementing special projects. The Tax Manager is responsible for the compliance function on clients including supervising the preparation and technical review of corporate, partnership and personal income tax returns. The tax practice is growing tremendously and we look internally when choosing our future leaders. We consider this role as an excellent step toward Partner. Responsibilities: Your role will include identifying and implementing tax planning and consulting opportunities, preparation and review of client tax calculations, management of client tax relationships and supervising and developing staff. Must have the ability to manage client relationships, multiple projects and meet deadlines. Manage, direct and monitor multiple client engagements as well as serve as a business advisor to the client. Identify and assist with implementation of tax planning and tax savings strategies. Research and consult on complex tax matters. Ability to manage and develop staff in a highly interactive team environment.

Details: Position Summary Senior Staff/Manager position focused on the delivery of complex analytics associated with financial and credit modeling and market risk management. This individual will be part of a team responsible with the valuation of OTC derivatives, bank loan portfolios, convertibles and warrants, interest rate modeling, VaR and CVA testing, and econometrics for credit risk modeling. We are looking for candidates who will be comfortable working with a diverse set of financial instruments and solving challenging financial modeling matters. This position offers the candidate: A significant opportunity to attain full training and hands-on exposure to the latest financial developments, as well as products and analytical tools, while working with a diverse group of financial modelers. Intellectual stimulation and the challenge of working within a growing, cutting edge, research-oriented analytics group. Exposure to a wide variety of projects. Consulting for some of the best known companies and financial institutions.

Details: The Retail Customer Service Representative is the Customer Service Expert. Provides Customer Service to every SuperAmerica customer while running the register/POS and working on the sales floor. Embodies and exhibits our commitment in every interaction with the customer and surrounding employees. Ensures every customer leaves the store satisfied with the service provided and feels confident that the customer is willing to make a return visit to the store. We are looking for good people to come work with other good people! This entry level position is a great way to learn our industry...and begin a career with a market leader! Some of our benefits include: Competitive Wages Tuition Reimbursement Double Time for Six Holidays 401(k) Employee Assistance Program Shift Differential Pay for 3rd Shift Bonuses Room for Advancement! Availability: Part Time all Shifts up to 29 hours per week. Weekend and Holidays included. Location: Saint Paul and Surrounding Areas Requirements: Is 18 years of age or older (due to state laws governing alcohol sales). Understands, actively demonstrates and promotes the principles of our vision statement. Exhibits willingness to learn and a desire to succeed. Demonstrates appropriate knowledge of the store operation and proficiency to perform the listed job responsibilities. Completion of all required training classes. Experience Requirements: Retail/Customer Service experience preferred. Skill Requirements: Strong Customer Service skills Ability to perform repeatedly and for extended periods of time: bending, standing, reaching, climbing, twisting / turning, pushing / pulling, squatting / kneeling / stooping, walking, and grasping. Ability to occasionally lift up to 50 pounds. SuperAmerica is an Equal Opportunity Employer

Details: : The Marketing Account Executive works with the business units to plan and deliver marketing solutions by developing direct mail and online marketing campaigns, including concepts and messaging, and executing them within the deadlines required by business units. Responsibilities: Project Management/Quality Assurance Translates marketing program requests into functional requirements, working with the Marketing brief information and the business unit. Manages projects following their scheduled path – responsible for on-time delivery of print and online components. Helps set and manage business unit expectations and understanding of the marketing process for program impact. Serves as a liaison between the business unit and the Marketing team. Responsible for all business unit communications, conflict resolution, and compliance on deliverables. Understands marketing capabilities, service and process, and effectively communicates to the business units. Marketing Strategy Leads in the development of Marketing campaigns for a portfolio of business units. Directs copy development, reviews and edits copy for value propositions and key messages. Adapts copy segments for use in projects which do not require new copy development. Communicates the business Units goals and represents the business units interests to the Marketing team Works closely with project team to maintain a continuous knowledge of project status, identified potential issues and/or opportunities within or related to the project . Reviews all deliverables to ensure all processes and procedures are completed, quality standards and business units needs are met and projects are delivered on time. Responsible for safety as outlined in the Safety Manual. Follows safety policies and practices. Education & Experience

Details: Leasing Agent – Apartment Community Phoenix, Arizona $Competitive Our client is a leading property management company that manages more than 17,000 units of high-quality housing. They are now looking for a Leasing Agent to join their team in Phoenix. If you are a dedicated individual with experience of Yardi software, this is a brilliant opportunity to increase your leasing experience with a successful and expanding company. Joining a friendly team within a fast-paced environment, you will get the chance to professionally thrive as part of a business that provides continuous career support for their employees. As a Leasing Agent, you will be responsible for assisting with the ongoing leasing and administrative activities associated with our client’s properties. You will provide excellent customer service to applicants and residents, answering queries and conducting interviews for those seeking to apply to a variety of HUD related programs. Maintaining a welcoming and polite demeanor, you will advise residents on various HUD issues. You will support the Site Manager by assisting with processing applications, lease agreements, income changes, interim reviews and housing assistance payment adjustments. Your other duties will involve: - Assisting with tax credit evaluations, initial certifications, and annual recertifications - Verifying income eligibility, and computing family incomes according to HUD regulations - Processing technical paperwork, including legal documents Please note, our client is an equal employment opportunities employer. To apply for the role of Leasing Agent, please apply via the button shown. This vacancy is being advertised by Web Recruit LLC. Web Recruit, LLC is in the business of performing recruitment services. Additional Keywords: Leasing Agent, Leasing Administrator, Leasing & Sales Agent, Leasing Specialist, Residential Leasing Agent, Property Leasing Agent, Property Agent, Leasing Associate, Property, HUD Specialist, Housing Administration Assistant.

Details: Product Demonstrator - Costco We are currently looking for a part-time Product Demonstrator to join our innovative, growing company. This part-time position is customer service oriented. You will be representing our company at one of our client locations (i.e. Costco). This is a great opportunity to sell name brand products as well as prepare and demonstrate food and vendor products to club members for the purpose of promoting sales. Roles and Responsibilities: You must have basic cooking skills and food knowledge in regards to preparing and giving cooking and recipe ideas to club store members. Engage with consumers and increase brand awareness to drive sales through excellent customer service Distribute product samples and promotional items (when applicable) with the objective of creating customer loyalty Create a "buzz" to gain consumer attention Collect qualitative feedback from consumers that will help with promoting future sales Educate consumers on the value of the brand