Menasha Jobs
Controls Engineer
Details: Engineer III The Engineer III (Controls) is expected to complete all phases of design and implementation of control systems with appropriate scope, time, and cost, with some supervision from the Controls Manager. The candidate must possess a solid technical knowledge for design and programming in ladder logic, structured text, and functional blocks. The candidate should also be capable of identifying and producing moderate level standards, engineering tools, and process improvement initiatives with some direction from the Controls Manager. Assignments to product lines will typically be newer and mid market level models with occasional sale order specials and product extension assignments. A solid technical knowledgebase for design and programming is established within this individual, to where they are able to handle most assignments and a standard level of technology with minimal support. This individual should be able to provide a reasonable amount of support and training to lower level staff on most subjects, and be able to coordinate a portion of their work through others. Accountabilities: For assigned product lines, maintain a fully documented and accurate electrical design and control program that complies with established Evergreen and industry standards. Produce electrical design/program changes to support sale orders, product improvements, and change requests/non-conformances for assigned product lines. Provide timely, complete, and consistent technical support to internal and external business customers as required in support of assigned product lines. Support the Controls Team to increase output, standardization, and repeatability of designs and programs through developing and continuously improving engineering tools and work processes. Requirements: Degreed Engineer (preferably electrical, will consider Electrical Engineering Technology, mechanical or chemical). 3-5 years recent professional experience in Allen Bradley PLCs, PanelView programming, AutoCAD, Electrical Schematics, and machine design experience Knowledge of Servo is a plus. Demonstrated ability to work well with people Ability to travel up to 30% and often with short notice Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Evergreen Packaging is an equal employment opportunity employer of Minorities, Females, Individuals with Disabilities and Protected Veterans.
Management Trainee #FullTime
Details: Apply now for a Management Trainee position at Ethos Consulting Group. Responsibilities include: Acquiring quality customers Creating brand awareness to our client’s target audience Learning, understanding, and then training the sales process Promotional sales and marketing Creating a positive buying experience Understanding up to date product knowledge Upon advancement to Management additional responsibilities include: Training staff Hiring and interviewing Payroll processing Event planning Company Culture: Personal and professional growth and development An environment where learning, fun, mistakes, and hard work are necessary Full hands-on PAID training in sales, marketing, customer service and business A chance to give back to the community through philanthropic events we host Growth opportunity Travel to fun places for team building retreats & industry events
Huntington, WV - Territory Manager - LifeVest
Details: As part of our ZOLL CMS Sales Team, you will be responsible for selling our non-invasive wearable cardiac defibrillator system to physicians, patients, hospitals and staff. This includes the initial sale as well as ongoing in-service and support activities to promote consistent use. Call points include: Physicians (Cardiologists, Electrophysiologists, Hospitalists, etc.), nurses, nurse practitioners, physician assistants and administrators. Other duties include physician and nurse training and to assist in the reimbursement process to insure timely revenue collection. Essential Duties and Responsibilities: Responsible for sales and ongoing support of LifeVest to promote consistent utilization Responsible for achieving assigned sales objectives. Maintain database of accounts, prepare and submit reports Manage field expenses Attend key exhibits and conventions Maintain a positive attitude, control discounts and expenses to contribute positively to ZOLL's profitability. Coordinate patient interaction with Patient Service Representatives and Internal Support Become a company expert and resource on both ZOLL and competitive products. Master both Customer Oriented and Strategic Selling skills. Represent ZOLL in a professional and ethical manner. Communicate openly and share information with others. Analyze and report on trends that you observe within your territory. Performs other duties as assigned by Management. Supervisory Responsibilities: None.
Retail Sales Associate
Details: Join our team and show your colors to the world! PPG Architectural Coatings is a respected leader in the paint industry. A business unit of PPG Industries, the world's leading coatings and specialty Products Company, we manufacture and sell our products through home centers, independent dealers, and through a network of company-owned stores across North America. With over 900 retail centers in North America, we continue to grow. Currently we are seeking a Store Sales Associate to join our team. Within our stores channel, we sell a wide range of architectural coatings and sundry items to industry, builders, contractors, and home owners. Experienced and entry level candidates are welcome to apply! Join a leading team today! "I started working at PPG right out of school. It's incredible how much I have learned while working here! I never thought I would progress to this level in just a few years." - PPG Team Member As a Retail Sales Associate, you will be responsible for providing exceptional customer service and developing relationships with a variety of customers as a part of a fast-paced, dynamic sales team. Other responsibilities of the Sales Associate role include: Developing working relationships with paint contractors Processing cash and credit transactions through point of sale (POS) terminal Tinting and matching paint samples Staining colors and making product recommendations to customers Lifting, moving, and stocking one and five gallon paint buckets Promoting assorted products to compliment paint products Delivering products to customer occasionally Maintaining an understanding of local market, operations-based selling, and customer base Maintaining a neat and orderly store, keeping interior/exterior safe and attractive Maintaining safe and ethical working environment
Manager, Clinical
Details: Manage clinical services including oversight of clinical policies and procedures, day to day clinical services and staff. Ensure compliance with established initial and concurrent review, case management, referral, pre-certification and authorization policies, procedures and processes. Ensure all programs and clinical operations are in full compliance with state and federal regulations. Including HIPAA. Ensure compliance with plan's emergency management policies, procedures and processes by acting as liaison with other business units. Ensure payer contract clinical deliverables are met. Monitor the effectiveness of existing procedures and outreach/intervention efforts. Ensure appropriate knowledge/education and interventions are conducted for members defined to be at risk. Monitor data to address trends or potential quality improvement opportunities including provider issues, service gaps, member needs.
Care Manager II (RN)
Details: Position Purpose: Perform care management duties to assess, plan and coordinate all aspects of medical and supporting services across the continuum of care for select members to promote quality, cost effective care. Assess the member's current health status, resource utilization, past and present treatment plan and services, prognosis, short and long term goals, treatment and provider options Utilize assessment skills and discretionary judgment to develop plan of care based upon assessment with specific objectives, goals and interventions designed to meet member's needs and promote desired outcomes Coordinate services between Primary Care Physician (PCP), specialists, medical providers, and non-medical staff as necessary to meet the complete medical socio economic needs of clients Provide patient and provider education Facilitate member access to community based services Monitor referrals made to community based organizations, medical care and other services to support the members’ overall care management plan Actively participate in integrated team care management rounds Identify related risk management quality concerns and report these scenarios to the appropriate resources. Case load will reflect heavier weighting of complex cases than Care Manager I, commensurate with experience Enter and maintain assessments, authorizations, and pertinent clinical information into various medical management systems Direct care to participating network providers Perform duties independently, demonstrating advanced understanding of complex care management principles. Participate in case management committees and work on special projects related to case management as needed
Care Manager
Details: Position Purpose: Perform care management functions for members in the program for persons with serious mental illness with complex cases, including significant behavioral health issues and medical concerns. Responsible for the care management of the member population whose utilization of services places them in the top 20% of service utilization. Develop and implement comprehensive care plans for target population. Ensure effective transitions of care from one level of care to another Work with behavioral health provider case management and care teams to provide coaching and mentoring focused on improving the provider’s understanding of a member’s needs and ability to ensure that the member receives appropriate referrals and correct care within the physical health system Monitor and adjust member’s care plans based on progress and outcomes Coordinate and monitor referrals for medical and behavioral health services Ensure provider services are delivered without gaps and identify functional deficiencies in plans of care Coordinate and monitor community based services for members not covered by Medicaid Monitor members’ care and condition, participate in discharge planning, and conduct post-discharge follow-up Provide technical assistance to treatment teams and providers on evidenced based guidelines to ensure health outcomes Conduct a comprehensive case analysis of each member enrolled in the Care Management program Assist with provision of Medicare coverage and services
Quality Specialist I (Call Center)
Details: Position Purpose: Perform quality review to ensure a high level of customer service Perform quality check and audits of inbound and outbound calls to ensure adherence to policies and procedures and high level of customer service Provide feedback on quality review to call center employees and management Identify and monitor trends and quality risks and serve as a resource regarding quality concerns or issues Collaborate with Trainer to identify training needs and assist with the training Participate in continuous quality improvement initiatives Serve as a resource to staff regarding quality concerns Perform quality check on all contact service forms returned ensuring appropriate pricing based on schedules, contracts and member data Review various reports to ensure that contact service forms have been resolved timely and accurately
Director, Service Coordination
Details: Position Purpose: Oversee the regional staff to ensure health plan programs are designed, implemented, and operated within defined parameters. Ensure Corporate’s strategic objectives are maintained at the regional health plan facilities. Assist in the development and implementation of work processes and operational systems. Research changes and updates to government regulations or health plan guidelines. Provide on-call duties as assigned for potential interventions and follow up on urgent call issues. Identify trends and root causes of problems; provide recommendations for improvements, documentation, and training. Participate in the integration of specialty products in health plan operations.
Call Center Supervisor I
Details: Job summary: Responsible for the day-to-day operations of one or more teams in the call center. Plans, directs, manages and evaluates team performance to ensure customers are receiving a high level of service. Ensures professional and courteous customer support services are delivered. Promotes a productive and positive relationship with customers. Serves as an escalation point for resolving the most difficult customer issues. Coordinates customer service activities with other internal functions. Makes decisions regarding personnel actions and activities. General duties and responsibilities: • Oversees one or more teams of Customer Service Associates who handle customer service inquiries and problems via the phone and/or email. • Monitors operations to ensure adherence to service level standards and company/department policies and procedures. • Ensures adequate phone coverage, including making decisions regarding scheduling changes. • Acts as an escalation point for resolving the most difficult customer issues. • Evaluates the quality of Customer Service Associates' calls from customers; provides feedback to reps on strengths and areas for improvement. • Communicates with clients, vendors, and other departments to ensure quality service delivery and customer satisfaction. • Responsible for performance appraisals, disciplinary actions, hiring/interviewing, promotions and salary changes. • Provides coaching and mentoring to contact center supervisors and team leads and occasionally to Customer Service Representatives. • Approves and implements streamlining opportunities and process improvements. • Tracks and reports contact center performance against objectives and goals (i.e. quality, call volume, customer satisfaction, etc.). • May serve as a back up to more senior customer service management in their absence. Educational Requirements: A high school diploma or equivalent is required. Associate or Bachelor's degree is preferable; or equivalent combination of education and experience that is required for the specific job level. General knowledge, skills and abilities: • Considerable knowledge of the company's products, services and business operations to enable resolution of customer inquiries • Excellent customer service skills that build high levels of customer satisfaction • Excellent verbal and written communication skills • Must be detail-oriented and customer-driven, focusing on providing the highest quality products and services to FIS internal and external customers • Ability to lead and manage large teams effectively • Working knowledge of workforce management practices and tools (e.g., scheduling software, quality monitoring software) • Demonstrated problem-solving and decision-making skills • Demonstrated analytic and root cause analysis skills for process improvement initiatives • Demonstrates effective people skills and sensitivities when dealing with others • General skill in the use of MS Office and other standard software applications required to perform the job duties • Ability to work both independently and in a team environment Other: • Call Center 24x7 environments • Some flexibility of hours is required Entry level supervisory role. Works under general direction of customer service management. Typically supervises a team of ten to twenty-five Contact Center Associates. Typically requires a minimum of three years of experience in a call center or customer service-related position in a service industry. Typically requires one or more years of supervisory or team leadership experience. Demonstrates basic competencies of the supervisory position focused on customer satisfaction, communication, team management and execution with a results focus.
Store Manager
Details: Job ID: 206238 Position Description: What is a General Manager? A General Manager must be committed to inspiring our team, helping our customers succeed and growing our business with integrity. Professional level sales and management position capable of supporting functions on both sides of the business. The role requires understanding of store systems, automotive systems, parts knowledge and has the ability to identify, trouble shoot and project assist for DIY. Responsible for developing and maintaining commercial customer relationships and program growth. Is accountable for achieving financial metrics and maintaining service and appearance standards. Position is exempt and requires a minimum of 50 hours a week. Primary Responsibilities Achieve overall store sales goals and service objectives Manage and grow commercial customer relationships/sales, including building and holding team accountable to executing customer action plans Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store team members Ensure execution of all inventory and operational standards Coach all team members to deliver on customer expectations (DIY and Commercial) Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties) Ability to lead change management Embrace diversity and foster a respectful environment for both customers and team members Secondary Responsibilities Provide DIY service including battery installation, testing, wiper install, etc. Assist district/region in other functions upon request Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Ability to become ASE P2 certified or ASE ready equivalent Ability to execute and train project and product quality recommendations Advanced parts lookup and sourcing Ability to source from numerous places including special order, FDO, second source, etc. Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services Ability to execute and train inventory systems and store equipment Ability to execute and train POS and Parts lookup systems Ability to review and analyze P&L statement Ability to recruit, select, hire and develop quality team members Ability to build and grow relationships with commercial customers Essential Job Skills Necessary for Success as a General Manager Working knowledge of automotive systems preferred Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and upper management Use Microsoft software effectively (Word, Excel required – PowerPoint preferred) Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent Ability to review and analyze business reports, such as profit and loss statement (P&L) Hold others accountable, inspect work quality and give feedback in a way that is inspiring Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a General Manager up for Success 2-3 years of experience managing a team of 10 – 20 Team Members in a fast-paced and highly dynamic retail environment Successful experience managing profitability; proven financial and business acumen Education High school diploma or general education degree (GED), Bachelor’s degree in business or a related area preferred Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
Lunchables Placer
Details: The Kraft Foods, Avon, NY location is seeking motivated, dependable and positive individuals to join our fast paced Lunchables manufacturing team. In this entry level position, you will be responsible for the placement of Lunchables components into packaging while working on a high speed assemble line in a cold environment. This position’s starting rate of pay is $9.00 per hour, with shift differential for 2nd and 3rd shifts. Selected candidates must be able to work all shifts, overtime, and weekends, and will be required to join the union.
Technician, Data Center
Details: COMPANY OVERVIEW: Herbalife is a global nutrition company that has helped people pursue a healthy, active life since 1980. Our nutrition, weight-management and personal care products are available exclusively through dedicated independent Distributors in more than 80 countries. Our Mission is to change people’s lives by providing the best business opportunity in direct selling and the best nutrition and weight-management products in the world. POSITION SUMMARY STATEMENT: The Technician, Datacenter Operations is responsible for maintaining the data center environment and ensuring all customer server environments are secure, operational, and highly available through continuous proactive monitoring, problem support, and scheduled maintenance preparation. The Data Center Technician works closely with the Server Operations Teams, IS teams and 3 rd party service providers to ensure proper support for the Data Center infrastructure. DETAILED RESPONSIBILITIES/DUTIES: Provisioning & Change Control Mounts & provisions and lays pre-scripted Operating Systems to servers. Upgrades and downgrades server hardware. Removes hardware from server environments. Updates documentation (CMDB) & labeling for Server, Storage, appliances & related network patching residing in the datacenter. Assists in the planning of server environments. Escort/assist/supervises vendors arriving to do system repair or install. Troubleshooting Performs troubleshooting and repair of all aspects of server hardware up to the Operating System driver level. Acts as ‘Hand & Eyes” for remote Server Operations & Networking groups. Maintenance & Monitoring Performs tape rotations and participates in tape library maintenance. Performs routine maintenance activities on server environments. Monitors electrical usage, environmental quality and reports issues to Facility management as appropriate. Helps maintain spare parts inventory.
Regional Account Executive - Nashville, TN
Details: Develops profitable new business account relationships and increased profitability from existing accounts. Identifies business opportunities based on knowledge of clients, markets, products, and services. Makes sales presentations to existing and prospective clients informing them of benefits of using the organization's products and services to meet their needs. Implements and maintains an effective referral network and call program to promote sales. Your Career is Here.
Physical Therapist
Details: Performs evaluations and develops effective patient treatment plans to restore, maintain or prevent decline of patient function, by planning and administering medically prescribed therapy treatments in accordance with federal, state and professional standards governing the treatment location.
Panda Express – Service and Kitchen Team - Gunbarrel Rd & Commons Blvd (2046)
Details: Job Description Performs routine food service activities according to established operational policies and procedures. Demonstrates basic knowledge of menu and responds to guest inquiries and concerns in a courteous manner. People Oriented – enjoys working with our guests and fellow associates, possess good communication and interpersonal skills. Growth Oriented – knows that learning and growth are keys to personal and professional success and is willing and able to share with others. Greet and serve customers with quality food and service. Assist in ensuring a clean, safe and well-organized restaurant. Follow food and restaurant safety standards and guidelines. Attention to detail in food/service quality and cleanliness Ensure a constant and adequate supply of ingredients are prepared according to company specifications and local health regulations. We offer all Full-Time Associates: Progressive Compensation Package and Bonus Opportunity. Paid Training to prepare you for success. On-Going Career & Leadership Development. Medical and Dental Insurance. 401 K with Company Match. Paid Time Off Associate Discounts and free meals when you work. Opportunities for growth into Management positions. Qualifications Some high school 0-1 year related experience Applies basic knowledge of steam table operations and serving protocols ADA Statement: While performing duties, counter areas are often hot with steam from steam table and food vapors. Work space is restricted and employees are expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees may be required to lift up to 50 lbs., stand for up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high.
Book Fairs - Warehouse Lead (2nd Shift - Noon-8:30pm) Middletown PA
Details: ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Assist with new-hire orientation and train associates on all Product Coordinator – Level I, II, and III functions. 2. Under the supervision of a warehouse supervisor or branch manager, direct a small team of associates in one or more functional areas of the facility, i.e., Case Production, Table Production, UPS, Fair Finishing, etc. 3. Assist the warehouse supervisor to train, coach, mentor, and motivate the warehouse team. 4. Serve as designated branch trainer, for all new processes, procedures, etc. 5. Assist the warehouse supervisor in planning and presenting branch or departmental daily start-up meetings 6. Serve as a subject-matter expert for Labor Data Collection and assist the warehouse supervisor to ensure associate Labor Data Cards are completed timely and accurately. 7. Assist the warehouse supervisor in planning and coordination daily Wave production planning. 8. Lead Special Projects as needed. 9. Support the branch team by driving continuous process improvement for all warehouse functions. 10. Perform basic supervisory tasks (excluding formal performance management) in the temporary absence of the warehouse supervisor. 11. Monitor warehouse supplies and equipment and notify the warehouse supervisor or branch manager when supplies are low or reorders are necessary. 12. Ensure that all warehouse equipment and tools are properly utilized to increase productivity, efficiency, and safety; report any unsafe conditions, damaged equipment or injury (to self or co-worker) to your supervisor or manager immediately. 13. Utilize proper techniques for lifting, packing, and handling heavy objects, climbing ladders and pushing/pulling display cases. 14. Conduct daily corporate provided and random inventory cycle counts each week to ensure that all sections of the warehouse are using optimal inventory control processes. Research & resolve inventory variances. 15. Operate motorized pallet jacks & powered equipment upon successful completion of the SBF power equipment training program. 16. Support all transfer activity from the branch including pulling pick slips for transfers daily. Ensure product is pulled in a timely and accurate manner for transfer and complete paperwork. 17. Support/monitor the receiving and shipping processes at the branch dock as well as other inventory control related activities. 18. Maintain a courteous and positive relationship with all co-workers and customers. 19. Drug and alcohol-free policy compliance. 20. Other duties as assigned.
Occupational Therapist -Full-time - Marian Reg. Medical Center - ARU - $5000 Sign on bonus
Details: At RehabCare we work with patients who need rehabilitation services at over 1,800 locations across the country. We are passionate about helping people regain their lives and we are just as passionate about offering our therapists state-of-the-art training and unmatched career opportunities. If you are ready to make a difference in a patient’s life by joining the nation’s largest provider of rehabilitation services, click here. An Equal Opportunity Employer. Drug Free Workplace. We are currently recruiting for an Occupational Therapist. This position offers an exciting opportunity to join a team of dedicated health care professionals that pride themselves in providing quality patient care. Our facilities have a prominent reputation in the community for providing excellent rehabilitation services. After evaluating your patient's condition, you'll develop a specialized treatment plan to help him/her achieve as much as possible in regaining his/her well-being through exercise and/or use of prosthetic and orthotic devices. You and your staff will play an important role in his/her recovery. Responsibilities Communicate patient progress or problems to supervisor and other team members; instruct patient's family or nursing staff in follow-through programs. Document patient care in accordance with Peoplefirst Rehabilitation, regulatory, licensing, payer and accrediting requirements. Maintain equipment and work area in a safe and clean condition. Make presentations to support marketing efforts, at team conferences and in-services. Handle job responsibilities in accordance with the standards of the Company's Code of Business Conduct, the Corporate Compliance Agreement, appropriate professional standards and applicable state/federal laws.
Operations Supervisor 2
Details: Implements operational policies to ensure accurate and efficient operations. Plans and schedules the daily work flow and coordinates with other areas as required to ensure compliance with service standards and regulatory deadlines. Establishes and maintains appropriate files and records ensuring adherence to record retention schedules. Resolves exceptions and problems of an unusual nature, referring more complex problems to manager as necessary. Develops and prepares reports, records and performance monitoring mechanisms informing management of operational activities. Provides training and develops staff through cross training. Implements and executes employee relations policies, training programs and various other human resources programs and policies. Your Career is Here.
HIT Segment Manager
Details: McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. McKesson Medical-Surgical provides medical-surgical supplies and equipment to physicians' offices, home care agencies, long-term care facilities and surgery centers. Our catalog includes more than 150,000 national brand products from bandages to exam tables, plus McKesson's own line of high-quality medical-surgical products. We're proud to be the only national distributor serving the entire continuum of healthcare. Every single McKesson employee contributes to our missionby joining McKesson Medical-Surgical you act as a catalyst in a chain of events that helps millions of people all over the globe. Your expertise, drive and passion can help us improve everything we touch, from providers to payors to pharmacies. You'll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all. Join our team of leaders to begin a rewarding career. Current Need The HIT Segment Manager will be responsible for developing relationship with the McKesson Medical Surgical sales force and leadership teams. Travel is required 65-70% of the time, via plane in territory: (MN, WI, MI, IL, IN, OH, KY, VA, WV, PA, DC, MD, DE, NJ, RI, CT, NY, ME, VT, NH, MA). This person will spend the majority of their time in the field supporting Healthcare IT sales efforts with our McKesson Medical Surgical sales reps. The HIT segment manager will also be responsible for coordinating channel efforts between McKesson Medical Surgical and particular technology channel partners within the region. Position Description Responsible for new business sales. Develops new enterprise business opportunities. Conducts opportunity assessment for all accounts and defines overall account strategy. Develops high level relationships with key decision makers (C-suite relationships beyond CIO and departmental directors). Develops One McKesson account plans for all customers, inclusive of everything within account. Designs solutions and negotiates or navigates the contracting process. Manages customer satisfaction and proactively resolves customer issues. Understands customer processes and decision drivers as well as their current and future needs. Identifies new ways of creating value with customers. Able to articulate ROI of products. Coordinates with other department success teams and shares new business opportunities. Coordinates with other support and service teams at account. Establishes, maintains and coordinates technical dialogue between departments. Reviews holistic account performance biannually. Minimum Requirements 2+ years new account sales experience Critical Skills Strong sales experience, consultative sales experience, or sales management skills Experience and understanding of sales support (activity after the sale) Experience managing a region of multiple states Excellent communication and presentation skills Able to travel 65-70 % of the time in territory (MN, WI, MI, IL, IN, OH, KY, VA, WV, PA, DC, MD, DE, NJ, RI, CT, NY, ME, VT, NH, MA) Additional Knowledge & Skills/Preferred EMR practice management experience Working knowledge of RFP process Primary care sales experience Education 4-year degree in business or related field or equivalent experience Certifications/Licensure Valid driver's license Physical Requirements General Office Demands Must be able to travel via car or plane and carry laptop regularly Benefits & Company StatementMcKesson believes superior performance individual and team that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it's flexible enough to meet the different needs of our diverse employee population.We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. But we can't do it without you. Every single McKesson employee contributes to our missionwhatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our companyand of healthcare. At McKesson, you'll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all. McKesson is an equal opportunity and affirmative action employer minorities/females/veterans/persons with disabilities.Qualified applicants will not be disqualified from consideration for employment based upon criminal history. Agency Statement No agencies please.