Fond du Lac Jobs

Details: Director, Marketing-93396 Description Every day, the people of TSYS® improve lives and businesses around the globe through payments. We make it possible for millions of people to move money between buyers and sellers using our payments solutions including credit, debit, prepaid and merchant services. We are 'People-Centered Payments', and our team has the unique opportunity to help create a world in which payments make people's lives easier and better. This is both a tremendous honor and an important responsibility for those who accept the challenge. If you are looking to make a valuable difference for people everywhere — and for yourself — TSYS may be the right place for you. The Director of Marketing the Commercial Prepaid Channel is responsible for all marketing activity within NetSpend’s Commercial Prepaid business channel as well as partnering closely with company-wide marketing initiatives. The Director of Marketing is a key leadership position reporting to the General Managers of our Commercial Prepaid division. Areas of responsibility include marketing strategy, product marketing, customer acquisition, lifecycle and retention marketing, and marketing analytics. Responsibilities: - Drive growth in revenue and profits of NetSpend’s Commercial Prepaid channel by enhancing client/customer acquisition and maximizing customer loyalty and engagement with NetSpend’s products and services. - Develop strategic marketing plans and roadmap for all marketing initiatives, programs and tests. - Develop and update acquisition marketing material for the channel. - Manage a retention marketing team focused on building and optimizing customer lifecycle experience and maximizing customer retention. - Drive marketing analytics that provide business insights and lead to improved results. - Collaborate closely with other marketing leaders in the different business segments. - Drive partnership and collaboration with internal teams and leaders across Product, Engineering, Creative, Finance, Operations, Customer Service, and Legal. - Hire and manage a talented team of marketers.

Details: WAI Stoller Disposal Operations Is now accepting resumes for Deputy Site Superintendent at it's Hanford, WA location. Apply online at: www.wadv.com/ careers WAI is an equal opportunity employer AA/D/V Source - Tri-City Herald

Details: TRI-CITIES CANCER CENTER DONOR RELATIONS COORDINATOR The Tri-Cities Cancer Center is seeking a full-time Donor Relations Coordinator in the Foundation Department. Duties include, but not limited to, assisting donors, Foundation staff and Board Members in their fundraising endeavors. Must be adaptive, detail-oriented, accurate, and able to multi-task in a fast paced environment, provide excellent customer service and be a collaborative team member. Candidate must have a strong knowledge of Microsoft Office programs, including Word and Excel. Familiarity with databases is preferred. The Tri-Cities Cancer Center will reward your talents with a competitive salary, based on experience. Interested candidates should submit a cover letter and resume to: Tri-Cities Cancer Center, Attn: Human Resources, 7350 W. Deschutes Ave., Building A, Kennewick, WA 99336. Open until filled. EOE m/f/d/v. Source - Tri-City Herald

Details: Parallon pioneered the modern-day concept of healthcare shared services more than 12 years ago, perfecting revenue cycle management best practices and customizable technologies for the industry’s largest healthcare provider in 700 facilities and 1000 physician practices. Today, our team of more than 13,000 revenue cycle professionals applies unmatched expertise, scale and proven processes daily to improve financial performance and long-term sustainability at facilities nationwide. Interviews patients or their representatives, and enters accurate information onto appropriate forms and into the computer system. Collects appropriate co-payments, and obtains signatures and escorts patients to destination if required. Job Summary – The Financial Reports Coordinator provides support and delivery of scheduled financial, workflow, and exception reports. The Financial Reports Coordinator ensures the quality of data delivered, accuracy of scheduled distributions, and accuracy of technical support documentation. The Financial Reports Coordinator coordinates the delivery of data requests utilizing enterprise solutions. Supervisor – Financial Analysis Manager Supervises – N/A Duties (included but not limited to): Supports the SSC departments by providing timely delivery of scheduled reports. Ensures appropriate distribution of scheduled reports to SSC Departments. Completes ad hoc data requests across SSC operational units. Maintains technical and process flow documentation for scheduled reports. Performs quality reviews of scheduled reports for adherence to technical specifications. Assist in master file maintenance as needed. Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement.” Other duties as assigned.

Details: JOB SUMMARY: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values-integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Yale New Haven Health System (YNHHS) is Connecticut's leading healthcare system. YNHHS was formed in 1996 to enhance the quality and scope of healthcare services for residents of Connecticut and beyond. YNHHS includes three delivery networks: Bridgeport Hospital, Greenwich Hospital and Yale-New Haven Hospital, and a physician foundation, Northeast Medical Group, as well as certain ancillary providers. The YNHHS Legal & Risk Services Department (LRSD) is a 13-attorney corporate law department that handles all legal matters for YNHHS, including complex corporate transactions, medical malpractice litigation, licensure, and compliance matters. The Posse interns will report directly to [an LRSD attorney]. In addition to general support for the LRSD, summer interns may be asked to take on project management and other responsibilities in the specific areas as detailed below. Interns may work in various substantive legal areas within LRSD, including litigation, corporate, employment, patient care, and regulatory matters. Areas of focus for each intern may be determined in part by each intern's interests and skills. Intern work may include: EDUCATION: Will have completed at least sophomore year, in an accredited undergraduate program by June 2015 EXPERIENCE: Facility with Microsoft products (Word, Excel, PowerPoint) SPECIAL SKILLS: Strong research, writing and communication Strong attention to detail and exceptional organizational skills Ability to work independently in a fast-paced environment Ability to work well in a diverse work environment with many people Interest in health care law and the health care industry in general Advanced IT knowledge and skills are advantageous, but not required High School diploma or GED required EEO/AA Minority/Female/Disability/Veteran

Details: REPORTS TO: Senior Project Scheduler SUPERVISES: Not Applicable AUTHORITIES / RESPONSIBILITIES: Creates Work Breakdown Structure. Creates schedule activities. Supports the development of detailed build strategies. Identifies, sequences, and links construction activities in accordance with established build strategies and scheduling criteria. Supports the development of detailed production work packages Updates the progress in the schedules on a weekly basis, analyzes performance, and participates in efforts to address deviations to baseline, as required. Supports the development and maintenance of an integrated master schedule by accurately entering data. Prints progress reports and manning requirements. Assists in the development of corrective action measures such as schedule revisions, manpower adjustments. Runs Project Critical Path and understand the validity of the projection. Supports training of Jr. Schedulers.

Details: Job Summary Perform tasks involving general maintenance, preventative maintenance or minor repair of pipeline and station assets. Perform basic inspections of right-of-way or hazardous waste inspections. These activities may include physical labor such as, but not limited to, painting, digging with hand tools, raking gravel, unloading trucks and/or inspecting tanks. Continues to learn and acquire pipeline skills and competencies. Provide relief and support for higher level operating classifications. This level is OQ as an Operator B and is continuing to gain experience and skill in pipeline operations. May be OQ as an Operator A and will perform responsibilities of Operator A when providing relief for higher level classifications. Conducts daily work in compliance with Colonial’s safety policies and procedures. Demonstrates Colonial’s core values of Safety, Personal Integrity, Respect, Innovation and Teamwork in completing work assignments. Essential Functions and Responsibilities The responsibilities included represent typical responsibilities for this job and is not a comprehensive listing of all functions and tasks performed. Management reserves the discretion to assign additional duties and/or to change job requirements. Perform tasks involving general maintenance, preventative maintenance or minor repair of pipeline and station assets. Operate a variety of light and heavy tools or equipment in the performance of tasks. Document operational activities accurately and timely accordingly to policy and procedures. Transfer tools, parts, equipment, and supplies to and from work stations and other areas 50% Perform unsupervised pig launches, filter changes, monthly tank inspections, and other common pipeline operation activities. 15% Perform basic right of way inspection duties. Talk to landowners, utility companies and contractors; inspect encroachments; locate and mark pipeline locations. 10% Conduct product sampling and testing to maintain quality and quantity control of product. 10% Provide relief and support for higher level operating classifications at the same or other location during vacation, shift breaks, sick leave and other leaves. 10% Participate in a variety of company sponsored and facility training programs. Train in and promote operations and safety. 5% May be required to respond and participate in any emergency response activity At some locations, perform inspections of hazardous waste drums and drum collection sites.

Details: Epic OpTime and Anesthesia ID - The qualified candidate will have relevant build experience with Epic’s OpTime and Anesthesia MST preferably having experience with at least one complete implementation life cycle. Ability to travel internationally for 6 month length of time. Desired Skills & Experience To be considered for this position, the consultant must have: 3-5 years of Epic implementation experience with OpTime and Anesthesia MST Build. Experience as an Epic traveling consultant, providing professional services to health delivery clients Ability to travel internationally for 6 months at a time. Current Epic OpTime and Anesthesia certification Recent, relevant experience as a builder on same applications. for an implementation at least twice, preferably more. •cb

Details: Overview As an Inside Systems Engineer you are a key technical resource for the Inside Sales team. You will be responsible for actively driving and managing the technical evaluation stage of the sales process, working in conjunction with the sales team as a main technical advisor and product advocate for Veeam’s products. The Inside Systems Engineer must be able to articulate Veeam’s technology and product positioning to both partners and end‐users. This position will be based in our Alpharetta, GA office and support our East Sales region. This is a non-exempt positon and the required work hours are Monday - Friday, 8am - 5pm Eastern. Responsibilities • Manage and drive WebEx and conference call discussions. • Provide technical assistance for design and initial implementation of Veeam’s Products. • Demonstrate feasibility of Veeam's solutions during the qualifying process, confirm that the products meet the prospect’s requirements, and assist sales in technical qualification. • Ability to adapt to changes in roles and responsibilities by continuous self‐study • Ability to work independently and within a team with limited direction in a fast‐paced environment; must be a high‐energy, motivated self‐starter and be able to learn new technologies quickly. • Responsible for record keeping and activities tracking via Veeam’s CRM tool (Salesforce).

Details: Nationwide Commercial Agency seeks a New England based representative for business development (Mainly seeking a candidate in the Boston area). Convergent has been a leader in the commercial receivables management industry for more than fifty years. The company was a founding member of the Commercial Collection Agency Association and is now certified by the Commercial Law League of America. We have built a combination of commercial collection talent, technique and technology that is second to none. We have worked with every type of commercial claim there is and have developed the resources and skills to maximize recovery on these claims. •No territory restrictions •Position requires the discipline necessary to work from home •Experience in collection sales required •College degree is a plus Salary plus commission* (~CB~)

Details: We believe great sleep begins with a great in-store experience, provided by our Sales Professionals in each of our 1000+ locations. See what our company has to offer you: • Industry-leading paid training program • Aggressive income potential • Continual opportunities for growth and career advancement with a defined Sales Career Path • Healthcare coverage, including medical, dental and vision care • Recognition & Rewards Program • Paid time off • 401(k) Retirement Plan with company match • Tuition Reimbursement Our vision is to provide 100% customer satisfaction while delivering the healthiest sleep solutions to every bedroom in America. As a leader in the mattress and bedding industry, our name will bring the customers to you! Our aggressive and buzz-worthy advertising campaigns have kept Sleepys current in todays market and have solidified Sleepys as a household name throughout our trading area. Our product selection includes an extensive brand assortment, exclusive products, the latest mattress innovations, and a wide selection of sleep accessories such as pillows, sheets and more to help you complete your selling experience. Combine all this with our ability to offer the very best prices, customers return to usand will return to you again and again. Sleepys Sales Professionals are responsible for: Thriving in a self-motivated environment while selling the largest selection of quality merchandise including mattresses, bed frames, mattress protectors, headboards, sheets, pillows and more Utilizing Sleepys proven sales techniques to assess, qualify and satisfy the needs of every customer Remaining customer-centric at all times to promote the Sleepys brand and drive sales Help consumers discover their comfort to ensure proper mattress selection and avoid product exchanges Educating the customer about the healthy advantages of a good nights sleep by effectively explaining the features and benefits of each individual product Building and maintaining customer relationships to promote customer loyalty, gain referrals and elevate positive word-of-mouth advertising Presenting Sleepys extensive line of accessory products to boost profits and increase commissions Executing sales performance plans to improve showroom objectives as assigned by management Assisting with the set-up and merchandising of showrooms and ensuring that all merchandise is tagged properly Other responsibilities include, but are not limited to: maintaining the professional appearance and cleanliness of the showroom, daily cash management and deposits, communicating with all levels of management regarding showroom merchandise, opening and closing the showroom, ensuring corporate policies are being adhered to at all times and additional tasks as assigned by management. Apply today to be considered for our upcoming sales training class!

Details: Oasis Outsourcing is one of the largest Professional Employer Organizations ( PEO s) in the nation (as noted in the Staffing Industry Analysts list of largest PEOs published in August 2013), providing Human Resources , Employee Benefits , Payroll and Risk Management services on an outsourced basis. Serving over 4,700 clients and more than 145,000 worksite employees throughout the United States, Oasis Outsourcing is a recognized expert in all facets of human resources management. When you partner with Oasis Outsourcing, you are able to take full advantage of our size, strength and relationship with leading benefits providers. By offering integrated, cost-effective solutions, we provide remarkable value to your business. This is The Oasis Advantage! The Oasis Advantage Helps Businesses to: Focus in Their Core Business with Reduced Administrative Burdens Become an Employer of Choice with Fortune 500-type Benefits Reduce Administrative Costs with Improved Productivity Maintain Peace of Mind with Reduced Liabilities OUR OPPORTUNITY We are seeking impact Sales Professionals who are self-motivated, activity-driven, have great presentation and communication skills and have that hunter mentality! If you are looking for an exciting and rewarding career in Sales, Oasis Outsourcing is looking for you to join our team!! We are looking for: 3 to 5 years of PEO or industry related Outside Sales experience with a proven track record of growing revenue. Individuals who are well established in their community and foster strong relationships with business owners and C-Level executives. Proactive sales professionals who have perfected the art of relationship based sales of intangibles. Individuals who are able to successfully generate their own leads and build a strong business network. We are excited to offer our Professional Employee Consultants: Competitive Base Salary, Strong Commission structure! Residual income on the life of your accounts! No designated Territory – YOU CAN SELL ANYWHERE in the U.S.! Monthly Car Allowance and Company IPhone. Quarterly Employee Recognition Programs End of Year Bonuses; Gold, Platinum and Diamond Producers (*Top PEC earned a BMW April of 2013!) President Club Awards for top producers earn kickers, cash and a *Trip to Tahiti with a spouse or guest! Excellent Benefit Package: Medical, Dental, Vision, 401K Plans, Vacation, Sick, Paid Holidays and personal days. All benefits begin the 1st of the month following date of hire! Paid Time Off available immediately Excellent On-Boarding Program and Corporate Sales Training Program! Monthly Town Hall Meetings Exceptional Growth Opportunities When it comes to Sales, Oasis believes in selling with integrity. Our Professional Employer Consultants have this integrity, as well as the drive to succeed in a production-oriented environment. Oasis provides extensive training and support to our Professional Employer Consultants and offers spirited competition and additional earnings potential through our use of monthly, quarterly and annual contests including The President’s Club, our Rewards and Recognition Program and our Leader Board. *OASIS OUTSOURCING IS AN EQUAL OPPORTUNITY EMPLOYER •cb

Details: ABOUT THE POSITION We are currently seeking a dynamic Vice President, Medical Director to join our team at our office in Newark, NJ. The Vice President, Medical Director will be responsible for planning, organizing and directing the engagement center’s medical policy, programming and utilization initiatives to ensure contractual compliance and the most efficient, cost-effective care for members. Position Responsibilities: Provides broad-based leadership to all functional areas and participates in organization-wide strategic planning and program development. Collaborates and builds effective working relationships with key stakeholders, including providers to advance the mission and values of the engagement center. Conducts peer clinical reviews by telephone or in person. Consults on cases referred by Care Managers or Clinical supervisors to ensure quality and consistent application of ValueOptions policies and procedures within the limits of the client benefit plan. Works with Quality Management team to assure clinical soundness of quality initiatives and performance improvement program including co-chairing the Quality and Utilization Management Committees. Responsible for the overall management of the service center’s medical utilization budget. Oversees its development, monitors performance, conducts analysis and evaluates outlier issues. Develops training and orientation on medical management for clinical, care management, and network field staff in all locations. Works with corporate medical leadership on corporate medical projects and assures awareness of best practices with the client. Recruits, trains and supervises assigned Medical Affairs and Peer Advisor staff as appropriate.

Details: DHL Express- Manager of International Sales - New York City - Ref: req10388 Job Type Sales & Business Development Career Level Professionals Reports to Area 4/ Greg Hewitt Do you have a record of Sales Success and Achievement? Do you consider yourself an Outgoing Hunter? Are you self motivated? Are you Competitive by Nature? THEN you might be exactly what DHL needs on the team. The Certified International Specialists at DHL Express USA are looking for the next Manager of International Sales to consult with business owners and introduce them to the #1 Logistics Company in the world. As a sales professional at DHL you will own a territory and direct the largest, most complex and most strategically significant negotiations, reaching agreements that have significant impact on DPDHL’s bottom line. Based in our New York City office , the person who will thrive in this pivotal role must have the skills to maintain a high-level of customer service with existing customers and leverage relationships to expand business. In addition, the international sales professional will actively monitor and review customer global sales activity and make adjustments to processes and strategies to help the business grow. Entrepreneurial professionals in this role enjoy a generous commission & sales incentive plan. Sound interesting? How will you contribute to the success of DHL? Uncover opportunities for new business within assigned territory by cultivating leads and utilizing your networks Design customized presentations to showcase DHL services to decision makers and close new business Build revenue streams with current customers and evaluate opportunities to increase the relationship through: face to face visits, problem solving and administrative follow-up Leverage you knowledge of the DHL Network as a Certified International Specialist Master tohelp businesses improve their relationships with customers Ensure high post-sale satisfaction and positive long-term relationships Collaborate with Sales and Operations teams to maximize sales and revenue growth within territory Do you have what it takes? Typically requires BA/BS Degree 5 plus years of successful and documented B2B sales experience (selling services vs. product is preferred) Strong negotiation and communication skills (verbal and written) Computer proficiency in Microsoft Excel (additional experience with a CRM system is preferred) Transportation industry, service solution sales, or international sales experience highly preferred We didn’t get to be a Top Employer in the US by mistake. DHL Express is committed to maintaining an environment that empowers every team! At DHL people mean the world to us. That’s why our goal has always been to attract and retain the best talent the world over. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world. In return for your expertise as a Manager of International Sales you can expect the very best package from DHL: Competitive base salary with commission & sales incentive plan Car and cell phone allowance, plus mileage reimbursement Comprehensive insurance: health, dental, vision, and prescription drug coverage. Generous paid vacation and company holidays 401(k) with company matching and much more .Are you ready to discover the unique, international spirit of DHL in an atmosphere where your commitment is recognized and rewarded? DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics *CB

Details: DHL Express-Account Executive - New York City Ref: req10212 Job Type Sales & Business Development Career Level Professionals Reports to ASM DHL HAS BEEN CERTIFIED AS A 2015 TOP EMPLOYER FROM THE TOP EMPLOYERS INSTITUTE! COME WORK FOR THE BEST INTERNATIONAL COMPANY IN THE WORLD! We are seeking successful B2B Account Executive to join our team in New York City! DHL Express is looking for aggressive “hunter” field sales professional that will be responsible for consulting and selling international logistics/transportation services to meet sales targets and generate revenue within the territory. A successful B2B Account Executive will maintain a high level of customer service with existing customers and leverage those relationships to expand business. The Sales Executive will develop new clients by prospecting and responding to business development leads. In addition, the international sales professional will actively monitor and review customer global sales activity and make adjustments to processes and strategies as needed. How will you contribute to the success of DHL? Sell profitable new key business within assigned territory by cold calling, cultivating leads and networking Make customized presentations to various decision making audiences to close new business Maintain and increase revenue streams with current key accounts in a specific territory, to include: face to face visits, problem solving and administrative follow-up Master extensive international knowledge of the DHL network and must use company tools, processes and technologies to manage/grow territory and document activity Ensure high post-sale satisfaction and positive long-term relationships Collaborate with Sales and Operations teams to maximize sales and revenue growth within territory Do you have what it takes? Flexibility and mobility on locations is a plus Typically requires BA/BS Degree 3 minimum years of experience required of successful and documented B2B sales experience (selling services vs. product is preferred) Strong negotiation and communication skills (verbal and written) Computer Proficiency in Microsoft Excel (additional experience with a CRM system is preferred) Successful academic and professional track record with solid achievements, rankings, or awards Transportation industry, service solution sales, or international sales experience highly preferred We didn’t get to be a Top Employer in the US by mistake. DHL Express is committed to maintaining an environment that empowers every team! At DHL people mean the world to us. That’s why our goal has always been to attract and retain the best talent the world over. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world. In return for your expertise as a Manager of International Sales you can expect the very best package from DHL: Competitive base salary with commission & sales incentive plan Car and cell phone allowance, plus mileage reimbursement Comprehensive insurance: health, dental, vision, and prescription drug coverage. Generous paid vacation and company holidays 401(k) with company matching and much more .Are you ready to discover the unique, international spirit of DHL in an atmosphere where your commitment is recognized and rewarded? DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics *CB

Details: If you are looking for ways to earn extra money or are considering a career change that fits your lifestyle, then Percepta might be your answer. Partnered with a leading Automotive Manufacturer, Percepta is currently looking to fill Part Time Customer Care positions . These positions are for regular employment with vacation, sick, holiday pay, opportunities to enroll in Dental, Vision, Long-term disability, 401K, wellness initiatives and tuition reimbursement. What You'll Do Promptly processes and answers and/or resolves customer recalls, determining the appropriate actions based upon job aids, research, and existing desktop solution tools and taking the appropriate action with utmost priority and speed, to ensure service level metrics are achieved Communicate professional, grammatically correct verbal responses to customer inquiries and concerns; educate the customer on client products and services Place outbound calls to customers and dealers (when necessary) to understand the needs of the customer and respond to customer inquiries and concerns Understands use of technology, scripts, and product knowledge. Actively listens to the consumer providing answers, while controlling the call to lead the consumer in an efficient professional manner Act as a liaison between customers, and dealerships, providing excellent service to both by following up and being organized and knowledgeable Master desktop applications Communicate the resolution of inquiries to customer via outbound calls, based on defined inbound procedures, customer issues Handle difficult customer issues and avoiding escalation whenever possible in a positive and professional manner Liaise with various CRC departments. Attend team meetings, pep sessions, focus groups, and training sessions as scheduled Work on activities and/or projects as requested by the Team Leader Relay customer service problems to Team Leader when necessary Supports the operations through business processes and practices designed to support employee retention, productivity, profitability, and consumer satisfaction What You Need to Have High School Diploma or GED required 6 months of customer service experience Experience in customer service and sales greatly preferred Strong written and oral communication skills with all levels of the organization. Strong customer service, interpersonal and relationship-building skills Computer literate, strong multi-tasking skills Must be able to type 25 words per minute Strong organizational, time management, planning and problem solving skills Strong team building skills, to work well within a close team environment; self-sufficient, resourceful and works well with minimal supervision Ability to demonstrate a high degree of professionalism Working knowledge of computers. Experience with a Customer Contact systems an asset Positions requires you to pass a criminal background and drug screen What We Offer Benefits for Part time employees includes vision, dental, and 401K Plans for time off including vacation and sick time and paid time off Auto discounts Discounts with local businesses and entertainment venues. Great employee recognition events and various rewards and recognition programs.

Details: Team Leader for a Big 3 Automotive Supplier!! Technology Team Leader Position Summary The Team Leader provides the daily leadership and support for the Chat & Social Media programs within the IVT Department to meet customer and employee satisfaction while achieving the business goals of the Program and Percepta. Duties and Responsibilities Handle daily & monthly reporting needs for Chat & Social Media Handle monthly reporting for Owner to Owner forum Off-hours support for at-home agents Monitor and maintain service levels to ensure: • Business Analysts are properly supporting the program; through use of Real-time agent monitoring • Monitor schedule adherence. • Look for opportunities to improve service levels. Manage customer handling (Chat & Social Media) processes. Interact with Business Partners as needed including: • Attend Business Partner meetings to resolve issues and discuss program changes and enhancements. • Handle special Business Partner report requests. • Keep abreast of anticipated program launches and changes. • Inform Manager on all Business Partner interaction. Analyze and manage program trends and progress. Interact with key users for feedback to make process improvement / enhancement recommendations. Communicate all changes, enhancements, new version releases, etc. to the appropriate personnel including the Manager of NA Operations, Training department and Quality Services on a consistent and timely manner. Develop, coach, support and evaluate the team; responsible for the development of the team. • Create and track monthly scorecard scores and Outlier Reports for Chat & Social Media teams. • Hold monthly scorecard meetings with agents. • Hold monthly team meetings. • Provide feedback and coaching timely. • Discuss and implement career development opportunities. • Create and deliver performance reviews. • Set up for all new hires (ID's and cubicles). • Maintain discussion logs. • Managing attendance. • Time sheet approval and submit corrections timely. • All other matters as it relates to daily management of the staff. Interview prospective new employees; provide feedback to Manager of NA Operations and Human Resources. Work with Manager of NA Operations on monthly business reports as needed. Evaluate and coach back customer service skills in quality assurance process (Chat & Social Media) Ensure employees have the necessary training and job aids to perform their job responsibilities. Strive to continuously improve Pulse Survey results and employee satisfaction. Be visible and available on the floor. Interact with the team as much as possible through team meetings, walking the floor, one-on-one meetings, etc. Actively interact with at-home staff through use of Sparkweb chat rooms and other IM tools. Adhere to and support all Percepta and Business Partner quality initiatives, systems and policies. Support all Percepta policies and procedures. Attend and participate in team meetings and Team Leader meetings. Communicate and generate enthusiasm and commitment for a positive work environment that fosters team performance. Complete training courses as directed by Operations and/or Training. Maintain professional working relationships. Complete additional tasks / projects as needed. Education BA/BS - Social Media/Communications, Public Relations, Marketing, Digital Marketing, Journalism, or related field of study preferred or equivalent work experience Experience & Skills Required Strong understanding of Percepta business, core values and goals. Supervisory / leadership /coaching /mentoring experience. Understanding of call center metrics. Ability to work well with all levels of the organization. High customer service orientation. Proven ability to work in a fast paced environment. Works well independently and in a team environment. Ability to multi-task Excellent communication skills and both verbal and written word. Strong computer and typing skills and speed and accuracy Savvy in customer/client interaction and communication style. Ability to sway the opinion of others through written correspondence Demonstrated successful use of proper grammar, rules of composition, and spelling without spell check. Ability to adapt to different communication styles. Demonstrated ability to interject personality into written content without crossing professional boundaries Demonstrated ability to read quickly and for long periods of time. Ability to reduce complex ideas to simple, succinct messages. Social Media Expertise Preferred Understand the basic nuances of Twitter, Facebook, and Private Message Boards/Forums Understand the differences in communication styles. Familiarity with major social media trends Other Hours of operation for the IVT Chat & Social Media programs are: • Monday – Saturday 8:00-11:00PM ET • Sunday 10:30-11:00PM ET Team Lead is on-call during these hours.

Details: Termite Tech Able to Exclusion and Insulation

Details: ServiceMaster is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. An Equal Opportunity/Affirmative Action Employer – of Minorities/Females/Vets/Disability SUMMARY: At Terminix®, our people bring tremendous pride and integrity to everything we do. In turn, we provide a working environment where these skilled professionals can achieve true satisfaction in their own lives. We are proud to offer our exceptional associates competitive compensation, comprehensive benefits and outstanding opportunities for professional development. If you're committed to providing the highest level of customer service, we have an ideal opportunity for you. In this position you will service commercial establishments for the purpose of controlling insect and rodent infestations, and solicit new business, while applying technical knowledge of chemicals and adhering to required safety regulations. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Be knowledgeable of technical data concerning chemicals used and their application. • Be knowledgeable of federal, state and local regulations regarding pest control. • Maintain a copy of the Terminix Commercial Pest Control Service manual at close proximity at all times and follow the specified instructions therein. • Maintain and service all route customers according to company standards and procedures. • Call office daily as required for messages. • Complete and submit daily service reports as required. • Advise customers of potential problems. • Keep management informed of any problems encountered on service routes. • Maintain proper inventory of pesticides in usage. • Maintain service records in accordance with EPA standards. • Collect delinquent accounts. • Maintain service equipment and vehicle in clean and proper operating condition. • Maintain a safe driving record. • Assist on other routes as required by management. • Complete federal, state, local and company required training programs within prescribed time limits for proper certification. • Available to work flexible hours as required by customer needs, including evenings, nights, and/or weekends. • Other duties as assigned. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: High school diploma or general education degree (GED); One to three months related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: • Ability to read and comprehend simple instructions, short correspondence, and memos. • Ability to write simple correspondence. MATHEMATICAL SKILLS: • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. CERTIFICATES, LICENSES, REGISTRATIONS: • Licenses/certificates as required by federal, state, or local regulations. • Maintain a valid driver’s license. • Immediately report to management any loss of required license. At Terminix, people come for a job and stay for a career. As a Terminix associate, you’ll enjoy excellent compensation and benefits as well as the opportunity for the professional growth and respect that comes from working for an industry leader. We perform criminal background checks, motor vehicle record checks and drug screening. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Details: ServiceMaster is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. An Equal Opportunity/Affirmative Action Employer – of Minorities/Females/Vets/Disability At Terminix®, our people bring tremendous pride and integrity to everything we do. In turn, we provide a working environment where these skilled professionals can achieve true satisfaction in their own lives. We are proud to offer our exceptional associates competitive compensation, comprehensive benefits and outstanding opportunities for professional development. If you're committed to providing the highest level of customer service, we have an ideal opportunity for you. In this position you will assist in the preparation of proper enclosing of a building for fumigation purposes and assist in the removal of enclosure material upon completion of the fumigation process. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Assist in the proper enclosure of building, including covering of building with tarpaulins, sealing off all open spaces and closing all building vents. • Lift and carry 160-pound rolled tarps up a two-story ladder. • Assist in setting up gas equipment. • Help in removal of all enclosures and fumigation materials used. • Clean up after the fumigation process. • Help store all equipment in proper place. • May assist in application of the chemicals. • Other duties may be assigned. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: • High school diploma or general education degree (GED); One to three months related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: • Ability to read and comprehend simple instructions, short correspondence, and memos. • Ability to write simple correspondence. • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLS: • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. CERTIFICATES, LICENSES, REGISTRATIONS: • Licenses/certificates as required by federal, state, or local regulations. • Valid driver’s license. At Terminix, people come for a job and stay for a career. As a Terminix associate, you’ll enjoy excellent compensation and benefits as well as the opportunity for the professional growth and respect that comes from working for an industry leader. Qualified candidates must have a high school diploma or general education degree (GED). [We] perform criminal background checks, motor vehicle record checks and drug screening. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.