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PHP COMPLIANCE OFFICER

Sat, 06/06/2015 - 11:00pm
Details: Facility: Presence Health - Corporate Office, Chicago, IL Department: LEGAL AFFAIRS Schedule: Full-time Shift: Day shift Req Number: 138506 Job Details: Bachelors degree is required Experience is required SUMMARY Lead and oversee the compliance program for Presence Health Partners, Medicare Value Partners, and Ace Care Services, d/b/a SmartPlanChoice (referenced herein as “PHP” or “the Plan”), and for its affiliates. Ensure the Plan’s contracts and arrangements with Medicare, Medicaid, other regulatory programs, and business activities are in compliance with appropriate laws, regulations, policies, and standards. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job Qualifications > Working knowledge of managed care and other Plan entity compliance > Excellent organizational, analytical, judgment, interpersonal, written and verbal communication skills > Good presentation skills for internal and external opportunities to represent the Plan’s best interests > Demonstrated high integrity and discretion, and models persistence, patience and perseverance toward goals > Ability to: be flexible in a dynamic environment work well with others work independently as appropriate analyze, interpret, understand, and communicate information of a legal, regulatory, business, financial and/or governmental nature create and deliver effective education and training to Plan constituents Education and/or Experience > Bachelor’s degree in Business, Health Administration or related field > 10 years of experience leading, developing and managing compliance programs in health care PREFERRED: Prior experience in a coordinated care/managed care entity Master’s degree in Business or Health Administration; JD is highly desirable Computer Skills > Familiarity with Microsoft Office Suite Certificates, Licenses, Registrations PREFERRED: Certification in healthcare compliance Presence Health is the largest health system based in Illinois, created in November 2011 through the merger of Provena Health and Resurrection Health Care. With over 150 locations, from physician offices and convenient outpatient centers to quality hospitals and senior living communities, we’re in communities big and small. Visit presencehealth.org to learn more. EOE of Minorities/Females/Vets/Disability PI90684403

MGR NURSING

Sat, 06/06/2015 - 11:00pm
Details: Facility: Presence Resurrection Medical Center, Chicago, IL Department: CARDIAC CATH LAB Schedule: Full-time Shift: Day shift Hours: 7:00AM - 3:00PM Req Number: 138823 Job Details: MANAGER OF NURSING CARDIAC CATH LAB Position Details: Status: Full-Time, benefits eligible Shift: Day shift Work Hours: 7:00am – 3:00pm, Mon-Fri On Call: Yes (Ability to take 2-3 Call shifts per month) Location: Presence Resurrection Medical Center 7435 W. Talcott Avenue Chicago, IL 60631 Summary: The Manager Nursing is a Registered Professional Nurse (RN) that practices within the scope of the Illinois Nurse Practice Act to ensure the delivery of comprehensive, high quality, individualized nursing care, based upon knowledge and experience, the nursing process and leadership skills. The RN incorporates the carative factors of human care and performs established procedures in accordance with the organization’s and the nursing division’s policies, procedures, and standards of care. The Manager Nursing supervises the clinical and patient care delivery and has 24-hour accountability, authority and responsibility of the operations of assigned units. Duties include management of human, fiscal and material resources and implementation of policies, procedures, standards and regulations. This summary represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: - Bachelor’s Degree in Nursing is required - 3-5 years experience required - 5 years progressively responsible career advancement and Interventional Services experience (Cardiac, IR, Neuro) preferred. - Advanced knowledge of billing, supplies, equipment, policies and practices common to Interventional Services. Certificates, Licenses, Registrations: - Registered Nurse with current Illinois License - BLS certification Presence Health is the largest health system based in Illinois, created in November 2011 through the merger of Provena Health and Resurrection Health Care. With over 150 locations, from physician offices and convenient outpatient centers to quality hospitals and senior living communities, we’re in communities big and small. Visit presencehealth.org to learn more. EOE of Minorities/Females/Vets/Disability PI90684363

IMAGING TRANSCRIPTIONIST

Sat, 06/06/2015 - 11:00pm
Details: Facility: Presence United Samaritans Medical Center, Danville, IL Department: PUSMC RADIOLOGY #2 Schedule: Full-time Shift: Day shift Hours: Varies Req Number: 138864 Job Details: High school diploma or equivalent is required Certification Preferred Experience is preferred Creates typed reports by transcribing from doctors and other healthcare professionals dictation. Proofreads transcribed reports to assure accuracy. Transmits reports to appropriate destinations with appropriate urgency identified by the procedure, report status, etc. Education and/or Experience High school diploma or G.E.D. required. Medical Terminology knowledge and previous medical terminology training is preferred. Typing minimum of 60wpm preferred. Certified medical transcriptionist (CMT) designation is preferred. Presence Health is the largest health system based in Illinois, created in November 2011 through the merger of Provena Health and Resurrection Health Care. With over 150 locations, from physician offices and convenient outpatient centers to quality hospitals and senior living communities, we’re in communities big and small. Visit presencehealth.org to learn more. EOE of Minorities/Females/Vets/Disability PI90684340

MDS COORDINATOR/RN

Sat, 06/06/2015 - 11:00pm
Details: Facility: Presence Saint Anne Center, Rockford, IL Department: PSS SAC SKILLED NSG Schedule: Full-time Shift: 8 hour shifts Hours: 8-430pm Req Number: 138942 Contact Information: Contact: Jaclyn Panattoni Tel: 815-877-7416 Email: Address: Job Details: Licensure Required 3-5 years experience is required SUMMARY Serves as Medicare PPS/Medicaid resource for the ministry. Accountable for timely completion and transmission of the MDS and the development of the plan of care for all patients/residents. This coordination is done with the interdisciplinary health care team. Serves as a member of the nursing leadership team. ESSENTIAL DUTIES AND RESPONSIBILITIES Coordinates the timely completion of the MDS for all patient/residents by all members of the interdisciplinary health care team, in the time frames required by Federal and State regulations. Coordinates the development of the interdisciplinary individualized plan of care for all patient/residents according to the mandates of the Federal and State regulations. Assures that the completed MDS is submitted timely, according to regulations. Assists/coordinates schedule of patient/resident’s care planning conferences with the interdisciplinary team and if designated, invites family participation in the care planning process by issuing a written or verbal invitation to the conferences. Serves as resource for skilled criteria for admission and continued stay of patient/patient/residents. Assures that correct RUG classification is utilized for services needed and rendered to patient/residents and that business office is informed of changes in RUG classifications. Selects appropriate, accurate diagnosis for coding, determining when Medicare denial letters and appeal process letters are sent. Completes and submits all appropriate information for billing (Ex. Medicare Validation Report). Serves as case manager for all Medicare and Managed Care patients/residents admitted to Medicare unit. Coordinates the Utilization Review process for managed care patients/residents. Audits medical record to ensure documentation to support MDS is present and appropriate. Utilizes outcomes from audits to create action plans using PDSA format. Collaborates and coordinates with all members of the health care team, intermediaries, and managed care case managers to secure needed services and assure appropriate utilization of approved services. Conducts inservices and continuing education of staff with emphasis on MDS, Care Planning, and Federal/State compliance. Participates in development of nursing policies and procedures with other members of the nursing leadership team. Other duties as assigned by DON/ADON. Presence Health is the largest health system based in Illinois, created in November 2011 through the merger of Provena Health and Resurrection Health Care. With over 150 locations, from physician offices and convenient outpatient centers to quality hospitals and senior living communities, we’re in communities big and small. Visit presencehealth.org to learn more. EOE of Minorities/Females/Vets/Disability PI90684359

INTENSIVIST

Sat, 06/06/2015 - 11:00pm
Details: Facility: Presence Resurrection Medical Center, Chicago, IL Department: OFF-SHIFT INTENSIVIST Schedule: Casual/ Part-time (no benefits) Shift: 12 Hr. Shifts Hours: 7p-6a Req Number: 138855 Job Details: Board certification/eligibility in Internal Medicine and /or Emergency Medicine required. Responsibilities will include assisting with admission notes, orders and meeting of patients admitted to the MICU and/or supervision of the patient admissions Presence Health is the largest health system based in Illinois, created in November 2011 through the merger of Provena Health and Resurrection Health Care. With over 150 locations, from physician offices and convenient outpatient centers to quality hospitals and senior living communities, we’re in communities big and small. Visit presencehealth.org to learn more. EOE of Minorities/Females/Vets/Disability PI90684341

Named Account Executive

Sat, 06/06/2015 - 11:00pm
Details: Konica Minolta Business Solutions USA, Inc. currently has an exciting opportunity for a NAMED ACCOUNT EXECUTIVE – B2B Outside Sales. Here’s what YOU can count on when you join KONICA MINOLTA! Worldwide, Konica Minolta is one of the top information technology companies. Our proven experience is helping customers streamline workflow, improve output and IT infrastructure, reduce costs and strengthen their commitment to environmental protection. As an employer, our goal is to partner with individuals who want a career - not just a job. We offer a unique combination of competitive compensation; comprehensive product training and professional development programs that will help you enhance your professional skills. You’ll also discover the winning spirit that makes KMBS a great place to work; we offer a fun, energetic and fast paced sales environment where achievement is rewarded. If you’ve been working in outside, business to business sales, have a proven track record and a desire to continue building a successful career, you’ll have that opportunity as a Named Account Executive at Konica Minolta. A career in sales at KM provides opportunities to work in a team environment and is ideally suited to individuals who enjoy networking at all levels. We provide best in class training- in classroom, web-based and on-the job; having earned a college degree will be an asset. If you have strong communication, interpersonal, time management and organizational skills, along with the personal integrity and professionalism needed to succeed, now is the time to consider Konica Minolta Business Solutions. This is what will be expected of you as a Named Account Executive: Seek out new customers and partner with existing ones by offering a variety of solutions to improve their business; you will have to make it a priority to take exceptional care of your clients. Be able to thrive in a fast-paced environment; you must be driven to succeed and willing to strive to be the best. You must bring a high level of energy and be committed to achieve your sales goals. Be comfortable with cold calling and in-person prospecting for potential and established clients; you must be tenacious and have a desire to grow your knowledge as you build your career. Outbound calling to potential and established clients on a daily basis to set face-to-face appointments, ensuring outstanding customer service though regular follow-ups; you’ll be expected to report regularly to a branch office. Establishing and strengthening relationships with decision makers for current and potential clients. Learning and demonstrating the benefits of all KMBS products, services and solutions for clients. Designing and presenting solutions that will help customers’ businesses. Consistently closing sales and achieving monthly activity and revenue goals.

Production Print Specialist

Sat, 06/06/2015 - 11:00pm
Details: Konica Minolta Business Solutions U.S.A., Inc. is currently seeking a Production Print Specialist. The Production Print Specialist is responsible for meeting or exceeding sales objectives while providing specific sales expertise and support to Sales Representatives, Sales Managers and Branch Management. RESPONSIBILITIES Utilize the KMBS sales process and strategic knowledge of production print products, solutions, industry trends / issues, and competitive product information. Candidate will be accountable for prospecting and customer relationship development and assessments. Additional responsibilities include customer needs analysis, solution development; including preparing solutions and providing demonstrations, proposal generation (including pricing), negotiations and maintenance of the production print base through ongoing customer review. Assist sales team in creating a business (account) plan covering the level of activities needed to meet objectives assigned in the market / branch. Accountable for knowledge transfer to the local sales team and sales management with respect to activity generation; including identification of vertical market opportunities and target accounts. Will be expected to drive local, and support national telemarketing strategy and ensure there is a focused Production Print strategy within each current key or targeted account. Provide accurate and timely forecasts as required by management. Drive company objectives of profitable production print sales and service revenue, customer retention & growth, along with strategic initiatives of production print, including net new customer growth.

Field Service Technician

Sat, 06/06/2015 - 11:00pm
Details: Konica Minolta Business Solutions USA, Inc. is an award-winning provider of advanced imaging and networking technologies from the desktop to the print shop. Konica Minolta has been recognized with numerous industry and business accolades. Seeking a polished professional to service and support our award winning products. Great Opportunity for an Office Systems Professional!!! RESPONSIBILITIES Perform preventive maintenance and adjustment of color and monochrome Multifunction printers/copiers. Troubleshooting and repair of machines at the site location. Includes complex disassembly, cleaning, and replacement of individual parts, reassembly, testing and adjustment. Install equipment and fully integrate on customer’s network. Includes setting up to print and scan. Performs basic peer-to-peer driver/scanning installations. Might require assistance on MAC or server installations. Performs color calibration to machine specs. Troubleshooting network printing and scanning issues. Performs single PC / Workstation direct connect to printer using any MS PC based, Apple / Mac OS. Peer to Peer connection, Network installation with Single Protocol / Single Network O/S. Must have full understanding of scanning and in house and third party software. Establishes an up-to-date file of service manuals, part books and other service literature using the laptop issued to them and develops familiarity with contents. Travel daily and manage assigned territory call load. Must maintain proper territory management: Maintains tool kit, supplies, and accurate inventory for assigned territory. Must maintain the minimum call per day average. Maintains effective relationships with customer and fellow employees. Provides sales support as required (i.e. advising sales on problems as accounts, service leads). Accurately and timely completion of invoices and expense reports. Must follow the policies and procedures set forth by Konica Minolta Business Solutions U.S.A., Inc.

Entry Level Sales Representative - Full Time (40 Hours)

Sat, 06/06/2015 - 11:00pm
Details: Sales Representative - Full Time (40 Hours) Atlantic Business Consultants Group, Inc. is currently offering sales and marketing positions that include comprehensive training. No prior sales experience is necessary, and we will train individuals to learn a variety of skills from sales and human resources to management and leadership. Successful candidates will have opportunities to advance within the organization. As a fast-paced company in the direct sales and marketing industry, Atlantic Business Consultants Group , Inc continues to set the standard for excellence in client acquisition and customer retention by marketing to existing Business clients . By providing direct sales and marketing services to Fortune 500 companies nationwide, we increase the market shares of our clients through a proven direct sales approach. This job involves face-to-face sales of services on a Retail basis. Responsibilities in Entry Level include: - Assisting in the daily growth and development of our company - Assisting with efforts of new business acquisition - Expertly managing the needs of existing customers - Developing strong leadership and interpersonal skills Check out our website: www.abcstl.com

Admissions Director Job

Sat, 06/06/2015 - 11:00pm
Details: Location: 541 - MCHS Summer Trace SNF, Carmel, Indiana Title: Admissions Director Description: HCR ManorCare provides a range of services, including skilled nursing care, assisted living, post-acute medical and rehabilitation care, hospice care, home health care and rehabilitation therapy. We rely on the Admissions Director's expertise to build and grow census and quality mix by developing the market, and providing prospective patients/responsible parties with appropriate information and assistance in choosing a nursing center. In addition to excellent written/verbal communication, problem solving and decision making abilities, our candidate will possess the ability to work well with an interdisciplinary team. Primary responsibility of the Admissions Director is to develop relationships with a growing base of referral sources, leading to a consistent flow of quality referrals to the center. Majority of time allocated to external sales development. - Maintains awareness of admitting and attending physicians opinions and challenges - Actively seeks out and identifies new referral sources - Maintains a current prioritized account list - Maintains a current target list of potential new referral sources - Effectively networks with current and past customers to solicit referrals - Maintains an active involvement in the community organizations and associations - Maintains a current target list of potential new referral sources In return for your expertise, you’ll enjoy excellent training, industry-leading benefits and unlimited opportunities to learn and grow. Be a part of the team leading the nation in healthcare. Educational Requirements: Bachelors' degree preferred. Considerable experience in a comparable position will be considered in lieu of degree. Position Requirements: 2 years sales experience, preferred in health care services, products or pharmaceuticals. Category: Marketing About The Organization: Equal Opportunity Employer EEO Poster

Service Technician - Chrysler Jeep Dodge of Corpus Christi

Sat, 06/06/2015 - 11:00pm
Details: Overview: Lithia Chrysler Jeep Dodge of Corpus Christi Automotive Technician (Maintenance Mechanic) Service Technician – Automotive Technician – Auto Tech Lithia Chrysler Jeep Dodge of Corpus Christi continues to grow and we are seeking talented Automotive Technicians to join our successful team. Lithia Chrysler Jeep Dodge of Corpus Christi is one of many Lithia Auto Stores. At Lithia we provide a unique blend of leadership skills with a culture that embodies our core values and the opportunity to work in a professional environment. Lithia also offers on-going training and advancement opportunities. Come and take the journey with one of the largest and most successful publically traded retail automotive groups in the nation. Job Description: Responsibilities: As an Automotive Technician you will perform vehicle repair and maintenance as assigned in accordance with dealer and factory standards. Diagnose and repair vehicle automotive systems including engine, steering, suspension, brakes and air conditioning to required specifications. Perform vehicle inspection to identify necessary repairs. Provide labor and time estimates for all repair work. Inspect and test vehicles to determine necessary and applicable repair work. Complete necessary paperwork and documentation for service repairs. Participate in on-going company and manufacturing training and education programs, to stay current and abreast of changing technology. Provide and maintain a basic inventory of required hand tools. Service Technician – Automotive Technician – Auto Tech Qualifications: Prior automotive repair experience preferred ASE and manufacturer certification, desired A team player who is focused on providing exemplary customer service Ability to multi-task in a fast paced work environment Strong organizational skills and detail oriented Strong communication skills Be at least 18 years of age Possess a valid in-state driver's license Pass a motor vehicle report and possess an acceptable safe driving record Pass a 7 year criminal background check and drug screen Why Lithia? We offer a comprehensive compensation and benefits package and all the tools you will need to be successful. Our offerings include: Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs We are big community supporters; provide a fun, exciting and collaborative work place, where growth and advancement opportunities abound. We are committed to living our values to: Earn Customers For Life, Take Personal Ownership, Improve Constantly and Have Fun. 'Take the journey with us' Lithia Auto Stores is an equal opportunity employer and a drug free work place. Automotive Maintenance Technician – Maintenance Mechanic – Auto Dealer

Sales Rep

Sat, 06/06/2015 - 11:00pm
Details: Overview: Lithia Twin Falls Chrysler Jeep Dodge Automotive Sales Representative (Auto Sales Associate) Sales Representative – Auto Sales – Account Manager – Account Executive Twin Falls CJD continues to grow and we are seeking talented Automotive Sales Representatives to join our successful team. Twin Falls CJD is one of many Lithia Auto Stores. At Lithia we provide a unique blend of leadership skills with a culture that embodies our core values and the opportunity to work in a professional environment. Lithia also offers on-going training and advancement opportunities. Come and take the journey with one of the largest and most successful publicly traded retail automotive groups in the nation. Job Description: Responsibilities: As an Auto Sales Representative you will interact and consult with customers to guide them through their vehicle purchase. Your goal is to create the best vehicle-buying experience to make lifelong customers. You will assist customers in selecting the right vehicle for their lifestyle. You will be trained on the specific products we offer and their benefit to our customer. Present vehicle attributes, model options, features, purchase and finance options and store policies and services to customers. Facilitate customer test drives. Ensure timely follow up and maintain strong relationships with previous and prospective customers. Track customers using store specific management system/s. Keep abreast of new products, features and accessories. Attend product and training courses. Build and maintain current sales pricing and manufacturer promotions. Prepare vehicles for customer pickup. Maintain appearance and cleanliness of store showroom and vehicle lot. Ensure customers understand the vehicle's operating features and warranty. Sales Representative – Auto Sales – Account Manager – Account Executive Qualifications: A team player focused on providing exemplary customer service Self motivated with the ability to set and achieve targeted goals Experience in automotive sales, is a plus Excellent interpersonal communication skills Excellent organizational and time management skills Ability to multi-task in a fast paced work environment Working knowledge of computers Be at least 18 years of age Possess a valid in-state driver's license Pass a motor vehicle report and possess an acceptable safe driving record Pass a 7 year criminal background check and drug screen Why Lithia? We offer a comprehensive compensation and benefits package and all the tools you will need to be successful. Our offerings include: Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs We are big community supporters; provide a fun, exciting and collaborative work place, where growth and advancement opportunities abound. We are committed to living our values to: Earn Customers For Life, Take Personal Ownership, Improve Constantly and Have Fun. Lithia Auto Stores is an equal opportunity employer and a drug free work place. * Automotive Sales Representative – Auto Dealer – Consultant – Sales Associate

Shipping Clerk - Chrysler Jeep Dodge of South Anchorage

Sat, 06/06/2015 - 11:00pm
Details: Overview: Lithia Chrysler Jeep Dodge of South Anchorage Shipping and Receiving Clerk Shipping and Receiving Clerk – Warehouse Clerk Lithia Chrylser Jeep Dodge of South Anchorage continues to grow and we are seeking talented Shipping and Receiving Clerk to join our successful Parts team. Chrysler Jeep Dodge of South Anchorage is one of many Lithia Auto Stores. At Lithia we provide a unique blend of leadership skills with a culture that embodies our core values and the opportunity to work in a professional environment. Lithia also offers on-going training and advancement opportunities. Come and take the journey with one of the largest and most successful publicly traded retail automotive groups in the nation. Job Description: Responsibilities: As a Shipping and Receiving Clerk you will be responsible for maintaining an accurate accounting and inventory of vehicle parts. This individual will assist with routine part audits, organizing and tracking parts as well as shipping delivering and receiving part orders. Provide exceptional service to all customers and vendors. Maintain parts inventory, including stocking shelves and maintaining all parts bins. Assist with the annual parts inventory process. Maintains detailed delivery board and logs. Delivers parts to service technicians and parts advisor when necessary. Help maintain cleanliness and professional appearance of the parts department and the delivery vehicle. Other duties as assigned. Shipping and Receiving Clerk – Warehouse Clerk Qualifications: Automotive dealership service experience is a plus A team player who is focused on providing exemplary customer service Ability to multi-task in a fast paced work environment Strong organizational skills and detail oriented Working knowledge of computers Be at least 18 years of age Possess a valid in-state driver's license Pass a motor vehicle report and possess an acceptable safe driving record Pass a 7 year criminal background check and drug screen Why Lithia? We offer a comprehensive compensation and benefits package and all the tools you will need to be successful. Our offerings include: Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs We are big community supporters; provide a fun, exciting and collaborative work place, where growth and advancement opportunities abound. We are committed to living our values to: Earn Customers For Life, Take Personal Ownership, Improve Constantly and Have Fun. Lithia Auto Stores is an equal opportunity employer and a drug free work place. * Shipping and Receiving Clerk – Warehouse Clerk

Retail or Customer Service Experience Wanted

Sat, 06/06/2015 - 11:00pm
Details: Retail or Customer Service Experience Wanted - Customer Service or Retail Experience Wanted for Full Time Management Position! **Entry Level and Paid Training!** We have found candidates who have 6 months or more experience in either retail or customer service fields are an excellent fit for the open entry level positions we are currently hiring for. People with customer service and retail experience tend to have excellent communication skills and the fun energetic personalities needed for our entry level sales and marketing positions. If you've had six months of retail, customer service, or both please apply. We do not offer any outside sales, door-to-door, telemarketing, or graphic design positions. We are looking for talented and personable people to meet the high demands of our clients. Fierce Focus Online Entry Level Account Managers are Responsible for: Meeting with new clients After training is complete – understanding product knowledge Meeting the needs of our clients with integrity Creating a positive experience for our customers Benefits to the Entry Level Account Management Position Leadership development – we train in Covey Time Management and various leadership systems Full time positions (40 hours a week) National and international travel opportunities Personalized coaching and mentoring from the President of the firm and leaders in our business The opportunity to give back to our community through our various initiatives Professional and fun working and learning environment

TEMPORARY Call Center Quality Assurance Specialist

Sat, 06/06/2015 - 11:00pm
Details: Quality Assurance Specialist in theAutomotive Industry! Big 3 Supplier!!! Temporary Call Center Quality Assurance Specialist Position Summary The Temporary Quality Assurance Specialist is responsible for monitoringand evaluating customer service representative/client interactions, coaching(if applicable for Program) and tracking business analyst's measurable deliveryof quality customer service to ensure client and Percepta standards aremaintained and/or exceeded. Additional responsibilities include processmanagement and providing operational assistance. Temporary Call Center Quality Assurance Specialist Duties andResponsibilities SupportQA Departmental Objectives • Actively work towards QA Department goals and implementation ofprocesses • Promote teamwork within the department and throughout the site • Support all center and client communications • As required, participate in calibration sessions and meetings with QApartners such as Training and Operations • Maintain files of appropriate documents • Perform general administrative duties as required EvaluationFunction • Monitor business analysts' interactions with customers to ensureadherence to client and Percepta standards • Objectively prepare performance evaluations of business analysts'interactions with customers • Perform the evaluation function in accordance with standards as definedin the QAS Scorecard and Audit Guidelines • Suggest improvements for customer interaction procedures and monitoringmethods Training& Development • Conduct one on one coaching sessions with business analysts todeliver QA feedback, as required by program • Participate in the QA Training & Certification Program and othertraining as required • Complete special projects and developmental opportunities as assigned • Participate in any Operational re-current training and departmentalmeetings OperationsAssistance • QAS will be scheduled to support Operations each month. Responsibilities could include, but are not limited to: • Contact Handling Time • Subject Matter Expert duties-(Operational and Training) • Re-current Training Facilitator • Special Assignments as assigned ProcessManagement • Create process flow diagrams and supporting documentation • Amend and improve processes as needed • Facilitate business process definition meetings as needed in support ofprocess management and assist with the implementation of process changes • Conduct process validations using departmental validation procedures Miscellaneous • Complete additional training courses as determined by Management. • Work on activities and/or projects as requested by Management. • Adhere to all aspects of the ISO and Quality Standards. • Represent Percepta in a professional manner, both internally as well aswith outside organizations. Education • High School Diploma required. College degree preferred or equivalentwork experience required. Experience • Minimum 1 year experience in a customer service environment or relatedposition, preferably in a customer relationship center. • Minimum 6 months BAC tenure and/or equivalent job related experience. • Proficient and knowledgeable with client contact handling procedures. • Experience with coaching and training in coaching techniques a plus. Skills • Data entry and proofreading skills required. • Ability to interact effectively with all levels of employees andmanagement. • Computer literate, with proficiency in Microsoft Office, InternetExplorer, and Outlook. • Excellent oral, written and interpersonal communication skills. • Organizational and time management skills. • Effective problem solving skills. • Close attention to detail & active listening. Other • Proven ability to perform in a fast-paced environment & beflexible in an ever changing business environment. • Ability to work in a team environment as well as autonomously. • Maintain a positive work environment that fosters team performance. • Able to work a flexible schedule to include extended evening and weekendhours as needed on a limited basis.

PL/SQL Developer

Sat, 06/06/2015 - 11:00pm
Details: ettain group is seeking a PL/SQL Developer for a global financial company in Durham, NC (Research Triangle Park) PL/SQL Developer Job Summary: Seeking a PL/SQL Developer with cxcellent coding and performance tuning skills adhering to critical established database development standards. You must have sound communication skills, be able to comprehend business requirements, translate them into technical design specs and apply the same in the development process. We are seeking a highly motivated and responsive team player who is able to multi-task and work under minimal supervision. PL/SQL Developer Job Responsibilities : Database development in Oracle PL/SQL Created technical specs, unit test cases, transition and op-docs PL/SQL Developer Job Requirements: Knowledge/courses done in finance, business, math, or accounting will be a definite advantag. Minimum of 7 years of database development experience required Proven experience (min 5 years) in Oracle PL/SQL development. Experience in ETL tools such as Informatica is nice to have. Proficiency in UNIX shell scripting, Perl programming and Autosys job scheduler skills are strongly desired. A working knowledge of programming languages (Java/C++) is a plus. Experience with a structured application development methodology, preferably AGILE or SCRUM. Ability to clearly interpret business requirements into efficient code and communicate results. A 'Can Do' attitude and ability to work in a developing environment. Excellent written and oral communication skills. Excellent problem-solving skills. A Bachelor's Degree in Computer Science is highly desirable. ettain group ettain group’s goal is to match great people with great opportunities. Our commitment is to provide an unparalleled experience for you. Whether you are looking for a technology consulting project or a full-time IT job, ettain group can help you find the job that aligns with your career goals Headquartered in Charlotte, North Carolina, and with offices in Atlanta, Dallas, Jacksonville, Nashville, Raleigh, Washington D.C., and Winston-Salem, ettain group has experienced consultants working across North America. ettain group’s team of more than 150 full-time employees and over 800 consultants delivers innovative and effective technology and business solutions to a variety of industries including healthcare, financial services, retail and emerging industries. Please apply online and follow up with phone call to 919-287-3974 and leave a voicemail message for Blake Williams. This position is NOT eligible for C2C contracts *** Please reference job code 228543. Thank you.

Business Account Manager - Full-Time Opening!

Sat, 06/06/2015 - 11:00pm
Details: Business / Retail Account Manager - Full Time Opening! We are seeking an Entry-Level Business / Retail & Entry-Level Business Management candidate to cross-train and develop through our Management Training Program into a managerial role within our company! Starting in our Retail Account Manager Position this top-preforming individual will be put on our fast-track to Management. One thing that sets us apart from other companies is that we believe that everyone should have an equal shot at success as long as they put in the work. We believe in recognition and rewarding our team on their progress. We thrive on relationship building here and we are only as successful as you are. We believe that everyone who works hard deserves a shot at success. Responsibilities in this Entry-Level Business, Retail Account Manager & Management Position include: Sales & Marketing Techniques Business Management Administration Payroll Consulting Everything necessary to train & develop you into becoming a Manager We do not offer any outside sales, door-to-door, telemarketing, or graphic design positions. We are looking for talented and personable people to meet the high demands of our clients. Fierce Focus Online _____________________________________________________________________________________ PLEASE call Cara Carley at 813.289.6111 to learn more about the following: Our full time sales, business, retail account manager and management position Our management development program Our exciting corporate culture Our family-friendly office and people Our unparalleled growth opportunities

Pre-Arrival Coordinator

Sat, 06/06/2015 - 11:00pm
Details: A Coordinator with Hilton Hotels and Resorts is responsible for providing office support in the hotelÆs continuing effort to deliver outstanding guest service and financial profitability. What will it be like to work for this Hilton Worldwide Brand? One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all. Hilton Hotels & Resorts is one of Hilton WorldwideÆs ten market-leading brands. For more information visit www.hiltonworldwide.com. If you understand the importance of upholding a brandÆs reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. What will I be doing? As a Coordinator, you would be responsible for providing office support in the hotelÆs continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet and assist guests and respond to requests in a timely, friendly and efficient manner Perform word-processing, typing, e-mailing, data-entry, filing, faxing, copying, processing mail and taking notes and/or dictation Answer telephones, schedule team members, process payroll and conduct inventory Coordinate department projects, as needed Oversee maintenance of office equipment Track Guest Comment Cards and feedback Perform other general office duties and assist with special projects, as needed What are we looking for? Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: H Hospitality - We're passionate about delivering exceptional guest experiences. I Integrity - We do the right thing, all the time. L Leadership - We're leaders in our industry and in our communities. T Teamwork - We're team players in everything we do. O Ownership - We're the owners of our actions and decisions. N Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes in our Team Members: Living the Values Quality Productivity Dependability Customer Focus Teamwork Adaptability What benefits will I receive? Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton WorldwideÆs Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-time team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document. EOE/AA/Disabled/Veterans

STNA - State Tested Nursing Assistant ( Nursing / Healthcare )

Sat, 06/06/2015 - 11:00pm
Details: Position: STNA - State Tested Nursing Assistant Category: Nursing Shift: Days Education Level: High School/G.E.D. Location Name: Aristocrat Berea Skilled Nursing & Rehabilitation Center STNA - State Tested Nursing Assistant (Nursing / Healthcare) Full Time Days 7 am - 7 pm Aristocrat Berea Skilled Nursing and Rehabilitation Center is currently accepting applications for experienced STNA's to join our highly professional and caring staff! We have 12 hour shifts, 7 am - 7 pm and 7 pm - 7 am. As a CommuniCare employee you will enjoy competitive wages and PTO plans. We offer you a menu of benefit options from life and disability plans to medical, dental and vision coverage, from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts. The position of State Tested Nursing Assistant exists to provide routine nursing and personal care for residents. The job responsibilities include: Ensure that residents' personal care needs are provided for with an emphasis on quality, compassion, and timeliness. Ensure that residents' medical needs are addressed through the delivery of quality nursing care. Maintain physical environment in a clean, safe, and pleasant manner. Ensure that nutritional needs of residents are met in accordance with established care plan. Perform other related activities as assigned or requested The STNA must be physically able to: Move (sit, stand, bend, lift) intermittently throughout the workday. Lift, push, pull, and move a minimum of 50 pounds. Assist in the evacuation of residents. If you strive for excellence, come join our World Class team of employees in providing World Class care with dignity to our residents. Respond to this ad for immediate consideration.

SAVeR Manager

Sat, 06/06/2015 - 11:00pm
Details: Organizational Overview Founded in Denver in 1967, HSS has grown to become America’s leading sourcing company, providing technical and professional service programs to customers nationwide. We customize our service programs to each customer’s needs, culture, and desired outcomes. HSS works closely with customers to enhance the value of their business. We offer smarter solutions, become integral members of their team, and devote ourselves to creating great customer experiences. This business approach has earned HSS one of the highest customer retention rates in the industry. Our commitment to good employee communication, fair wages and benefits, and career advancement opportunity through education and training, also gives us one of the highest employee retention rates in the industry. We offer specialized expertise to customers in select markets. HSS services include healthcare/hospital security, aviation/airport security, government security, biomedical equipment management, security systems integration, and temporary healthcare staffing. Position Summary: Overview Manage the equipment assets for a client facility by incorporating a complete understanding of how the SAVeR program operates in order to suggest the most cost effective and time efficient solutions to service issues for a wide variety of equipment. The primary responsibility of this position is to manage customer resources to ensure customer satisfaction from the efforts of service providers. The position is responsible for managing the effectiveness and performance of their respective areas. In addition, this position may be required to complete repairs, service work, and preventative maintenance on customer’s equipment in accordance with established manufacturer and HSS policies and procedures. Works with a high degree of autonomy and provides a high level of customer service. This position is based at a customer site-Children's Hospital in Aurora. Essential Duties and Responsibilities: ¬ •Assists in accounting-related issues for both internal and external customers. •Attends various corporate-required regular meetings and participates in various committees as requested by the business unit manager or customer. •Contributes to the flow of information between corporate and department and liaise in the decision-making process lending specific field expertise to these committees. •Contributes information for the annual budget and corporate strategic plans by analyzing expenses, revenue, and capital budget requests while aligning department specific goals with HSS corporate goals. •Participates in the budgetary process, makes purchases, and makes recommendations for organizational expenditures. •Maintains direct customer contact through meetings, phone calls, and emails in order to foster excellent customer relations. •Interfaces with service providers and customers frequently to resolve technical or financial issues. •Assigns activities for service providers and verifies the completion of critical activities. •Creates monthly reports as needed by customers. •Participates in the capital equipment process. This position works and collaborates with other employees, prospective employees, clients, prospective clients, sales representatives, vendors, guests, visitors, patients, and medical personnel. •Provides customer support of non-PM and non-repair issues such as following up on customer questions, attending meetings, and research issues. •Works and interacts with current and prospective clients, other employees, sales representatives, vendors, medical personnel, patients, guests, and visitors. •Provides motivational and organizational guidance and support to the defined area by leading meetings, providing updates, scheduling work-related activities, and organizing daily operations to make the defined staff knowledgeable in their field and efficient in their job tasks. •Organizes billing operations, changes billing operations when appropriate for streamlining workloads, makes billing-related decisions, and completes the billing process by providing invoicing to accounting department. •Resolves issues pertaining to equipment and works with customers to ensure equipment and technology is working within specifications. •Review service strategies on a regular basis and make recommendations for alternate sources or options for contract savings/efficiencies that are aligned with the client’s goals. •Issue, log, and track purchase orders for parts, service, and repairs utilizing the client’s purchasing system, Excel spreadsheets and HSS’ tracking software. •Verify parts and repairs against purchase orders. •Follow up on service requests making sure all documentation is provided and logged. •Maintain Excel spreadsheets to track accounting activities, especially the information used to track department contributions to the program. •Verify and approve all invoices before submitting them for co-signature and payment. •Accurately documents and keeps detailed records of all work related activities. •Provide recommendations on equipment operation, replacement, or installation. •Completes all other duties as assigned. Other Duties & Responsibilities: •Stays abreast of changes in medical equipment technology •Pursues and develops new business opportunities •Provides input for marketing and sales development •Responsible for the reporting of data for defined areas •Assists Manager with business bookings

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