Green Bay Jobs

Details: Are you looking for a career path? As an Assistant Manager with ConAm you will be placed on the fast track to a career in property management. You will be there to help future residents find a place to call home, literally! You will have the opportunity to: tour prospective residents on the property, lease apartments, complete lease packages and related paperwork, assist with marketing efforts, maintain resident records, and assist residents with any issues they may have. If you are a multi-tasking, customer service driven individual and are eager to learn about a dynamic industry then this is your position! Our Assistant Managers are tomorrow’s Community Managers. If this sounds like a good career move for you, submit your resume today. We are currently looking for an Part-time Assistant Manager for an 81 unit community in Banning, CA .

Details: Ref ID: 84901 Job Summary As a Staffing Manager you will be responsible for: Business development: Develop and grow your own client base by marketing our services for temporary and/or temporary-to- full-time staffing solutions; market to clients via telephone as well as conduct in-person meetings with key managers to senior-level executives, for the purpose of marketing our services to prospective clients and building on existing client relationships; participate in local trade association and networking events to increase OfficeTeam’s presence in the local business community. Candidate recruitment and retention: Recruit, interview and match skilled administrative professionals with clients’ projects, temporary assignments and temporary-to-full-time opportunities; provide on-going communication and career guidance to candidates. Placement activities: Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and temporary professionals currently on assignment to ensure both receive exceptional customer service; resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction; additional opportunities through contact with temporary professionals on assignment and client companies to grow our business and uncover job opportunities for our candidates.

Details: buybuyBABY in is seeking passionate, energized, customer-obsessed people who thrive on a fast pace, enjoy working in a team environment, and delight in making every customer experience remarkable. We are looking for Front End, Registry and Sales Floor Leads; as well as a Customer Service Trainer for our new store location. Front End and Registry Supervisors will be responsible for maintaining a high standard of Customer Service, and developing lasting relationships with our registrants. Must also maintain the merchandising standards on the front end, and train/develop a strong front end/registry team. Sales Floor Leads are responsible for the business within their department of the store. They will order product, merchandise and deliver high level Customer Service; all while working with their team to grow the business. The Customer Service Trainer is responsible for all areas of customer service in the store. This includes all areas of training/education of associates and the improvement of customer service. They must demonstrate expertise and strong leadership in all areas of service; promoting the company culture, team building, associate development and upholding customer service programs. CSTs are expected to communicate and work successfully with all associates, members of management, and their District Customer Service Trainer. buy buy BABY offers: Flexible Hours that work around your busy life, Employee Discounts across all Bed Bath and Beyond brands, and a comprehensive training program that is a recipe for your success!

Details: POSITION OBJECTIVE The Business Solution Architect (BSA) is the local branch subject matter expert relative to the Solutions, and Professional Service strategies of the Konica Minolta Business Solutions - Direct division. The BSA is a dedicated pre-sales professional committed to seeking out new customers and partnering with existing ones, offering a variety of solutions to optimize their business processes. Energetic professional comfortable with prospecting, as a part of a team or independently, for solutions opportunities, within new and established clients. PRIMARY DUTIES AND RESPONSIBILITIES Meet or exceed assigned revenue targets within assigned territory. Actively participate in National Telemarketing Day activities. Maintain, and manage, individual sales activities and opportunities in the CRM Management System. Meets on an ongoing basis with Branch Sales Managers, Market Solution Engineer to review Professional Services Pipeline, forecast, and opportunities. Works directly with Branch Sales Managers, Market Solution Engineer and Engagement Team members to promote Solutions and Professional Services offerings, driven by Key Performance Indicators and KMBS defined processes. Responsible for pre-sale technical discovery, business process analysis, and development of customized solutions to fit a client’s requirements. Participate in ongoing account review sessions as part of the account team. Engage Solutions Implementation Specialist to assist on creating and/or developing Engagement letters, Site Survey, Scope of Work (SOW) preparation and integration projects where appropriate. Maintain education training standards and certifications levels in line with job requirements and advancement development plans. Required to participate in the building of a knowledge base of competitive information to share with all KMBS teammates as a result of interacting with prospects and customers. Learning and demonstrating the benefits of all KMBS products, services and solutions for clients.

Details: Insurance Agent / Sales Management – Small Business Opportunity Are you ready to make the transition from sales agent to small business owner, looking for an opportunity to build a future with an award winning leader in the mutual insurance industry? If you are considering a career change that will not only enrich your life but also those who work for you, a State Farm sales agency could be right for you. State Farm offers an opportunity for individuals to achieve unlimited income while making a positive impact in the lives of others in the community. We are looking for individuals from a variety of backgrounds. Our existing agents come from various backgrounds including: Business Owners, Sales Management, Insurance Sales, Banking, Financial Services and many more! We’re offering an entrepreneurial opportunity to be a small business owner selling and servicing State Farm products for commercial and residential customers in your community! Candidates who are selected for the career program benefit from: 6-9 month Paid Training and internship program Hi ghly competitive annual salary with benefits provided during internship training State Farm pays for all licensing during training (Property & Casualty, Life/Health, Series 6 & 63, and Public Notary) Internship provides candidates with in-class and online training, hands-on field development experience, and side-by-side training Corporate support and assistance as you build your business! Once training is complete, the State Farm Insurance Agent along with his/her team will be responsible for attracting, developing and advising a portfolio of customers using the highly recognized State Farm brand, products and services in the fields of Insurance, Banking, and Financial Services. Successful candidates will receive a minimum start-up bonus of $30,000 and are transitioned to one of two types of opportunities: Existing : Insurance Sales Agents will be assigned to an existing book of business, with built-in residual income, where a current agent is retiring New Business : Insurance Sales Agents can open a new State Farm location, getting additional financial support from State Farm, in a community where there is a significant population growth and demand for a new office

Details: Boardman area. We are seeking a high energy individual with strong customer focus to be part of our team. Will handle incoming customers, data entry, telephones and general office duties. Must be a self starter with initiative who thrives in a fast-paced environment. Must have prior office experience. Full time hours. Competitive wage, health insurance & 401k. Serious inquires only please. Email resume and salary history to:

Details: With the Baby Boom generation approaching retirement, both our company and our industry are experiencing dramatic growth! We are currently focused on recruiting intelligent, dedicated, outgoing professionals who are interested in a long-term career in sales. In this role, you will build relationships, develop your client base and feel rewarded-personally, professionally and financially. You’ll enjoy the unique experience of truly helping people while possibly earning the type of income that helps you buy that new home, prepare your family for college expenses, or even better, provides you with the means to an early retirement! Here’s what you will be doing in your new role as a Bankers Life and Casualty Company Insurance Sales Agent: Setting appointments with prospective clients to generate sales Interviewing prospective clients to obtain data about their financial resources and needs Recommend insurance policies to meet the needs of individual clients Service existing clients to make sure their insurance needs are met

Details: BODY SHOP TECHNICIAN Ganley Chrysler Dodge Jeep is looking for an Auto Body Technician to join our team. The Automobile Body Technician (Body Tech) repairs damaged body parts and bodies of vehicles in accordance with factory and dealership specifications using hand tools and power tools. Auto Body Tech's at Chrysler dealer service centers departments can expect a clean, safe and state-of-the-art work environment. The jobs are challenging and extensive training is provided available to those who are career focused. DUTIES AND RESPONSIBILITIES MAY INCLUDE: Examine damaged vehicles and estimate repair costs Remove upholstery, accessories, electrical and hydraulic window-and-seat-operating equipment, and trim to gain access to vehicle body and fenders Fill depressions with body filler Remove damaged fenders and panels Bolt or weld replacement parts in position, using wrenches or welding equipment Straighten bent automobile frames File, grind and sand repaired surfaces Refinish repaired surface Aim headlights, align wheels, and bleed hydraulic brake system Paint surfaces after performing body repairs Repair or replace defective mechanical parts

Details: Exceptional opportunity for a trade school grad or an experienced Diesel Engine Repair Techinican who truly desires to be with a great company, work directly for a GREAT teacher and advance their career and lifestyle! Most of the work is in-house, but you could be asked to travel to a key customer to do on-site work. No further than a two hour drive. You will also be sent to manufacturer's schools to learn their nuances and requirements (this is a big deal). 3-4 days out of town training. Learn all the new technology and also the old ways of getting things done, right. If you are qualified and want a big boost to your career and earnings, this is truly a stellar opportunity! DIRECT HIRE. NOT a "temp" job. respond to:

Details: This ArcGIS Application Developer Position Features: •Great Work Environment •Opportunity To Work With All Walks Of Life •Stable Company •Great Pay to $90K Immediate need for ArcGIS Application Developer seeking great work environment, opportunity to work with all walks of life and stable company. Bachelor's degree required, must have GIS/Spatial/Mapping concepts and technologies. Experience with developing custom applications using ESRI's ArcGIS server REST API and JavaScript API; the programming languages C# or VB.NET; the Python programming language; developing web applications using server-side scripting with ASP.NET; developing and deploying desktop applications and tools highly desired. Also, mobile application development (iOS/Android) highly desired and will keys to success in this growing organization. Will be responsible to provide technical leadership and programming support for project supported by the Center. Identify, evaluate, and software solutions and platforms to support project requirements. Design and build custom desktop and web applications to support Center and faculty instruction for Education company. Great benefits. Apply for this great position as a Arcgis Application Developer today! We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Details: Coordinates total patient care for assigned patients. Demonstrates knowledge of the principles of growth and development over the life-span. Able to assess data reflective of the patient"s status and interpret information needed to identify each patient"s requirement relative to his/her age-specific need, and to provide appropriate care as defined by policies and procedures. This position requires the full understanding and active participation in fulfilling the Mission of St. Bernardine Medical Center. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support St. Bernardine Medical Center"s strategic plan and the goals and direction of the quality improvement/process improvement activities. Requirements: One year RN experience in an acute care Maternal Child setting. Current California Registered Nurse License, Basic Life Support for Health Care Provider, Advanced Cardiac Life Support- within first six months of employment into the position, Neonatal Resuscitation- within first six months of employment into the position, Basic Arrhythmia- within first six months of employment Basic Fetal Monitoringwithin first six months of employment. St. Bernardine Medical Center is a highly-regarded 463-nonprofit acute-care hospital, located just off the 210 Freeway in San Bernardino, California . One of the largest hospitals in the Inland Empire, St. Bernardine offers a full continuum of services, from family care to the most advanced heart surgery. Sponsored by the Sisters of Charity of the Incarnate Word and owned by Dignity Health , the largest nonprofit health care system in the western United States, St. Bernardine Medical Center is a quality leader and fully accredited by The Joint Commission. The word dignity perfectly defines what our organization stands for: showing respect for all people by providing excellent care. St. Bernardine fosters a work environment characterized by respect for the dignity of its employees, justice in its human resource practices, and opportunities for growth and development. Recently, the hospital was named one of the Best Places to Work by Inland Empire Magazine. Nestled in the valley of the San Bernardino National Forest, St. Bernardine is just a short trip away from some of the most captivating scenery in California. Just to the north, you"ll find the beautiful mountain towns of Lake Arrowhead and Big Bear. Travel south and visit the beach cities of Orange County and San Diego. To the east is the resort city of Palm Springs, and just west you"ll find the bright lights of Los Angeles and Hollywood. Equal Opportunity Dignity Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. For more information about your EEO rights as an applicant, please click here .

Details: The Clinical Nurse I is the professional person responsible for the provision of total patient care to a specific group of patients, utilizing the nursing process. The Clinical Nurse I is responsible for the coordination of services provided by other members of the health care team within the guidelines of hospital policy and procedures. The Clinical Nurse I may act in a charge nurse capacity and, as such, directs and supervises nursing care within a specific assigned unit in the absence of and in conjunction with the Nurse Manager. The Clinical Nurse I identify and correct nursing service problems and maintain patient care in accordance with hospital policy and regulatory agencies while effectively utilizing the chain of command. This position requires the full understanding and active participation in fulfilling the Mission of Community Hospital of San Bernardino. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support Community Hospital of San Bernardino strategic plan and the goals and direction of the quality improvement, process, and activities. This position requires graduation from an accredited Registered Nurse Program with a valid R.N. License issued by the state of California, 2-3 years Emergency Nursing experience required and ACLS and BCLS certifications from the AmericanHeart Association are required. Welcome to Community Hospital of San Bernardino. At Dignity Health, we believe in the healing power of kindness. Since 1910, Community Hospital of San Bernardino has been delivering hope and compassion to the greater San Bernardino, California area. As a 321-bed facility and one of the region"s largest employers, we care for 12,000 patients a year and offer a full range of services, from pediatrics and maternity to medical/surgical acute care and home health services. We have also been named a Top Company to Work For for many years running. Our passion for inspiring a stronger, healthier world begins with our family-friendly environment, a true commitment to excellence, and real community connection. San Bernardino is one of the state"s fastest growing and award-winning communities, with great schools, virtually endless outdoor recreational opportunities, and easy access to all that Los Angeles and Orange County have to offer. As a member of our team, you are invited to create your path with a team that"s changing lives and delivering community kindness every day. Equal Opportunity Dignity Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. For more information about your EEO rights as an applicant, please click here .

Details: Retail Account Manager – Sales and Customer Service Wouldn't it be great to have a job where my people skills are what make you the big bucks? You are here. Consultant You love helping people. The people you know come to you when they need answers. The Consultant leverages a relationship built on trust and the expertise of knowing your stuff to match people and products perfectly. USMA offers; SalesCraft Certification One on one mentorship program Interactive Learning Management for continuing education App/ Cloud based support services Business Manager Each Account Manager is the main point of contact for our local retail partners. As a member of our business team, you'll help companies find the right solutions to achieve their goals—quickly and with high integrity. If you like finding solutions and thinking on your feet, you’re the right player for this team. Leader USMA is focused on expansion. The opportunities are endless. As a leader, you will mentor, coach and direct your team to help them achieve their highest potential. Over the next 18 months, USMA will be launching 4 new marketing branch offices in southern California. USMA offers career growth opportunities in the following areas; Sales Management Human Resources Office Administration Finance and HUB management Executive Leadership USMA offers competitive pay and benefits; Salary plus commission pay scale Full health, life and dental insurance Cell phone reimbursement Travel opportunities

Details: Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required.

Details: Overview: Since 1975, TUMI has been creating world-class business and travel essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. Designed in America, for Global Citizens everywhere. The brand is sold in over 260 stores from New York to Paris to London and Tokyo, as well as the world’s top department and specialty stores and travel retail in more than 75 countries. Responsibilities: Maximizing sales by enhancing our brand image. Ensuring a consistent and superior customer experience. Development of new customer relationships and interaction with existing customers to increase sales. Attainment of monthly sales, conversion and other KPI goals.

Details: Basic Duties (Include but not limited to): The LPN/ LVN effectively works with patients, patient families, departmental staff, dental staff, medical and nursing staff, security staff at all levels, administrative and support staff, to provide nursing care to inmate patients within a correctional facility. Working Conditions: Work is performed inside a correctional facility in a secure healthcare unit. CHC provides excellent compensation and benefits packages (medical, dental, tuition reimbursement, 401K, etc.) to eligible employees Minimum Educational/Experience Requirements: • Current, unrestricted license as a Licensed Practical Nurse or Licensed Vocational Nurse in state of practice. • Must be CPR certified, preferably with AED. Employment Requirements: • Must be able to pass a criminal background investigation by the company • Must successfully complete a pre-employment drug test and comply with all requirements of the company substance abuse policy. • Must obtain and maintain security clearance with the client as a requisite for initial and/or continued employment. Physical/Mental Requirements : Must be able to perform all of the essential elements of the position with or without an accommodation. This position routinely requires (but is not limited to) the following: Occasional running when responding to emergencies to meet the 4-minutes or less emergency response time requirement of the facility Frequent walking throughout site; to include walking up and down flights of stairs Ability to lift up to 50 lbs We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, age, disability, sexual orientation, citizenship status or national origin or any other status protected by law or regulations. Drug Free Workplace. ***

Details: Who is Great Lakes Cheese? Great Lakes Cheese is celebrating over 50 years of Excellence in Cheese Making! Since 1958, Great Lakes has grown rapidly by acquisition, plant expansions, investment in the best technologies for production and distribution – and by setting high industry standards for service. Currently, Great Lakes serves the nation’s retailers and food service operations with nine strategic facilities across the U.S. We earn this proud tradition of award-winning quality and customer satisfaction every day. GLC’s Mission: To be a leading manufacturer and supplier of consistently high quality cheese products. We will achieve this through our commitment to outstanding customer service, innovation, dedicated employees, and business partnerships. Our environment of open communication, integrity, and mutual respect encourages everyone to go beyond what is expected. We believe that profitability is a success only if the customer, the suppliers, the employees, the communities, and the company benefit. Benefits of working at GLC: Great Lakes Cheese’s success hinges on the dedication and professionalism of our people. From our inception, we have created and maintained an environment for employees to learn, develop their careers and enjoy mutually rewarding relationships, recognition and earnings. As we have grown throughout the years, we have kept the small company, family feel, even as a billion dollar organization. Point in case, our employees participate in an ESOP Plan, where they own approximately 20% of the company. In addition, we offer competitive benefits that include Medical, Dental, Life and Long-term Disability Insurance, 401(k) Plan, an Employee Assistance Program and tuition reimbursement. Position Description The Packaging Engineer will support all aspects of packaging material and equipment. The Engineer will interact with GLC departments as well as customers, vendors and co-packers. Responsibilities Lead packaging projects from concept design through implementation. Manage materials to maximize operating efficiencies while containing/reducing expenses. Standardize and manage packaging specifications for all products. Facilitate the resolution of any problems with existing supplies. Foster the vendor selection and qualification process. Evaluate, research and develop new/alternate materials, process methods, equipment and technologies. Set-up and/or design for new products. Provide operating guidelines and parameters for all packaging run conditions. Oversee special SKU projects. Improve plant efficiencies through equipment automation. Manage new and modified line set-up; purchase; maintenance; and service. Standardize procedures relating to packaging and machinery applications to optimize finished product quality and performance. Provide solutions for daily issues related to packaging, costing materials & labor. Ensure compliance with packaging materials. Resolve vendor compliance issues, new material or vendor qualification. Collaborate with the Sales & Marketing teams to lead feasibility studies for new products. Capital Project Management: Collaborate with key stakeholders to develop success criteria. Project >$100k will need to be competitively bid, develop the bid list. Preparation of the RFP: Create a clear statement of work. Outline the project success criteria for timeline, start up, throughput, quality, etc. Provide process flow diagram or appropriate info to vendors with the RFP. Confirm the RFP has current T&C doc, equipment specification doc and FAT expectations. Review the submitted responses to the RFP and prepare a bid tab on the budgetary side and on the technical comparisons of each vendor. Prepare purchase orders (contract) with line item detail to match the deliverables, performance, timeline etc. Project ownership for cost, schedule & performance All GLC employees are expected to perform any assignment or job task according to the stated safety policies and procedures. All GLC employees are expected to produce and promote our products and services in a manner that exceeds the quality and value expectation of our customers and consumers by adhering to Good Manufacturing Practices, Policies and Procedures outlined in our Safe Quality Food Program. Other responsibilities as assigned by the manager.

Details: LOCAL FLATBED ROUTE Aim Integrated Logistics is looking for a professional truck driver like you to join our team! At Aim, we take care of our drivers. You can choose a job, or you can choose a lifestyle. We are dedicated to providing unparalleled service and quality to every customer. DRIVER PERKS Better Home Time - LOCAL ROUTE. Fuel cards & Mobile phones. Latest model and/or well-maintained equipment. Paid Weekly - direct deposit. COMPANY BENEFITS Medical, Dental & Vision plans (individual and family options). Profit Sharing & 401K retirement plans. FSA - Flexible spending plans for medical and dependent care. Company-Paid Life Insurance - optional additional supplemental policies. Long-term and Short-term disability plans. Scholarships and Tuition Assistance for employees and family members.

Details: Drive your Future! Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction. The Retail General Manager will also be: Ensuring that customer expectations are met Conducting meetings with subordinate employees Maintaining effective vendor relationships As a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint. Additional responsibilities for the Retail General Manager include: Driving sales Managing team members Tracking inventory Providing customer service Performing P&L analysis What Are We Looking For? As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays. Additional requirements of the Restaurant General Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results Previous management proficiency in high volume retail with P&L accountability Ability to create and maintain a customer focused culture Benefits: *For a more detailed list of benefits and other position specific information, please view our job postings: http://www.pilotflyingj.com/ Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay

Details: Progreso Financiero is a mission-driven, financial services company that uses advanced data analytics to provide responsible credit to underserved Hispanic communities. Progreso’s technology determines every applicant’s ability to repay, including those who do not have credit, and enables back-office efficiency. The company delivers a very supportive and welcoming service experience with bilingual staff across channels and operates more than 130 locations in CA, IL and TX. In early 2015 the company announced plans to be named “Oportun.” Headquartered in Redwood City, California, the company was founded in 2005 and made its first loan in 2006. In recognition of Progreso’s primary goals of increasing economic opportunity for its clients, promoting community development, and serving low-income or underserved communities, Progreso was certified by the United States Department of Treasury as a Community Development Financial Institution in November 2009 and was recertified in October 2013. The market opportunity for Progreso, soon to be named Oportun, is large and growing, with an estimated 23 million Hispanics in the U.S. who are underserved by mainstream financing institutions, mainly due to a lack of established credit files, credit scores, and relevant products. Since its founding in 2005, the company has made more than 900,000 loans, disbursing over US$1.3 billion largely to underserved Hispanic individuals. We strongly believe in building a great business while also achieving social good, and seek to hire people who share our values. Responsibilities: As a Progreso District Manager, you will experience an exciting and dynamic role that is critical to the success of our company. Your primary role is to ensure that our stores are creating and executing the right experience for our customers by: Inspiring and coaching a team of agents to exceed our customers’ expectations by delivering operational excellence and extraordinary customer service. Ensuring that the store meets or exceeds all performance goals relative to in-store production and agent utilization. Managing the expense lines and margins of the stores’ profit and loss statements, and bottom line financial results. Excellent communication skills and ability to interact with co-workers, customers, and all levels of management. Measuring outcomes and providing innovative process improvement thought leadership. This is a roll up your sleeves and get it done environment. Our customers, community, and agents need real people with a real passion for moving our mission forward, within the boundaries of our regulatory parameters. RESPONSIBILITIES: To be successful, you should be a rock-star in the following categories: Business Management + Operational Excellence: Good judgment + razor focus on management, production, administrative, compliance and risk management responsibility over the functions of the store. This includes the implementation and monitoring of all policies and procedures related to operations, products, compliance/risk management, sales and customer service. Ensures compliance with federal, state and local regulations. Maintains all necessary controls to protect the store against criminal and fraudulent operations, unnecessary risk or exposure - including cash management. Effectively manages employee turnover. Provides a positive work environment and handles employee issues appropriately and in a timely manner. Acts as the liaison between the store, management, leadership, and all support areas to ensure that all requests are met in a timely manner. Inspiring Agents/Coaching + Development: Leads by example. Uses every opportunity to coach + develop agents into a high-performing team. Knows who to hire, who to invest in, and who to terminate. Views employees as an investment and brand ambassadors for our company. Providing Extraordinary Customer Service: Represents the company in the community, develops and promotes additional business by participating in external events, as needed. Maintains excellence in customer service by directing its agents and building relationships with all customers in the store to ensure a consistent flow of new and repeat customers. Knows how to measure issues with the customer experience and provide solutions - both short and long term. Product Knowledge + Sales: Must have the knowledge, ability and willingness to operate the loan platform and all aspects of the service delivery, due to the need to cover team member scheduling and peak time situations that may occur from time to time. This includes taking new loan applications, document submission, payments, disbursements, loading Ventiva and handling customer requests. Deepen customer relationships through the enrollment and advocacy of alternative payments, various disbursement methods, and other future products. HOW YOU WILL BE MEASURED: Store Readiness : Ensures that the store opens on time and is not closed before scheduled closing time; using the Opening Report as a guide. Has all necessary supplies & materials for effective store operation. Uses the Ordering Supply Form once a month using the Staple Ordering tool. Store Compliance : Ensures all the equipment and location is in good working condition. Ensures the store is clean and organized. Ensures marketing collateral is up to date and in the correct placement. Uses the Store Checklist every week to maintain the location according to standards. Reports to Help Desk and to managers any issues impeding the proper functioning of the store. Follows up with Help Desk to ensure all items have been 100% resolved. Store Time Management : Utilizes workforce management tools, including effective scheduling, to maximize productivity, profitability and margins. Provides feedback to the store managers, support managers, and leadership, to ensure that the agents are following the schedule (e.g. opens on time, does not close before time, and any deviations from the schedule. Store Sales & Service Environment : Greets andprovides full service to all customers by delivering an excellent customer experience. Assists with all store-related customer transactions in a professional and efficient manner, if necessary. Is alert to customer needs and willing to cross-sell, asking for referrals, offering alternative payment methods, and escalating customer service issues to the appropriate parties. Provides assistance, feedback and guidance to all store team members on best practices. Conducts regular store meetings. Keeps the DSM and ROC informed of situations that diminish the customer’s and sales experience. Store Quality Control : Ensures all Loan Documents are complete and signed before sending to HQs using the Loan Disbursement Checklist. Ensures that store audits are completed based on the store’s schedule. Provides weekly feedback to DSM and ROC when any deviation from policy. Store Ventiva Card Inventory & Cash Handling Procedures : Maintains the Ventiva Card Inventory according to the company’s policy; Ensures proper procedures are being followed for daily cash handling and resolves all store cash differences timely; Provides weekly feedback to ADSM/DSM on any deviation from policy.