Antigo Jobs - Career Builder
Investments Executive Assistant II
Details: At Liberty Mutual Insurance, doing the right thing is essential to all that we do. Our commitment to building and sustaining a talented and diverse workforce has helped us to become a global leader in property and casualty insurance. As of December 31, 2014, Liberty Mutual Insurance had $39.6 billion in annual consolidated revenue. Our financial strength and profitability rely on the skills, knowledge, and creativity of our more than 50,000 employees in over 900 offices worldwide. As number 76 on Fortune Magazine’s list of the 100 largest corporations in the U.S., we have the resources and training our employees need to drive our business forward and be successful in an ever-evolving, complex world. Under minimal supervision, performs a full range of administrative and secretarial related duties supporting 3 senior managers and their teams; acting on own initiative and direction, maintaining a close and highly responsive relationship with the day-to-day activities of the unit. Exercises initiative and judgment in screening, prioritizing and organizing assigned work while maintaining the highest level of confidentiality and discretion. JOB DUTIES 1. Performs support duties i.e., types documents, answers phones and assists callers, files records, copies documents, fax documents, schedules appointments for the unit. Provides more extensive support to the Managers and Executives of the assigned unit(s) and their specific administrative needs on an independent basis e.g. Drafts response to routine correspondence and composes communications for routine business events, performs a wide variety of miscellaneous duties as requested by Executive. 2. Maintains a close and highly responsive relationship of day-to-day business needs and activities of assigned unit(s) including the compilation of data and preparation of reports. Assumes full responsibility for completed work. 3. Sorts and distributes in a timely manner the unit’s external and internal unit mail. Coordinates and tracks outgoing mail including the use of UPS or similar overnight services. Reviews and answers mail and inquiries on own initiative and determines within established guidelines if executive action is required. 4. May generate or maintain confidential files or reports and maintains a high level of confidentiality and discretion in handling all confidential information.. Maintains accurate and up-to-date filing systems for unit(s) both current and archived files. 5. Make necessary arrangements for meeting rooms and refreshments as requested as well as coordinate arrangements for visitors. 6. May schedule appointments, keep calendar, travel schedule, review expense reports, and maintain attendance reporting for all members in unit. May make travel arrangements as requested by individuals of unit. 7. Prepares for the arrival of new members of the unit which includes but not limited to ordering basic supplies, business cards, name plates, and ensuring that the new employee has a full working station on day one, including the use of a computer, phone, fax, copier, printer etc. 8. Ensures that the unit has the office supplies and resources necessary to complete daily business activities including the use of the business center services. Supplies may include unit magazine and newspaper subscriptions. 9. May provide back-up support to Receptionist and/or other Executive Assistants in the unit. 10. Performs miscellaneous duties as assigned by manager or supervisor. Undertakes special projects as requested with minimum direction and supervision.
General Manager - Menomonee Falls WI
Details: Job ID: 195406 Position Description: General Manager Job Description What is a General Manager? A General Manager must be committed to inspiring our team, helping our customers succeed and growing our business with integrity. Professional level sales and management position capable of supporting functions on both sides of the business. The role requires understanding of store systems, automotive systems, parts knowledge and has the ability to identify, trouble shoot and project assist for DIY. Responsible for developing and maintaining commercial customer relationships and program growth. Is accountable for achieving financial metrics and maintaining service and appearance standards. Position is exempt and requires a minimum of 50 hours a week. Primary Responsibilities Achieve overall store sales goals and service objectives Manage and grow commercial customer relationshipssales, including building and holding team accountable to executing customer action plans Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store team members Ensure execution of all inventory and operational standards Coach all team members to deliver on customer expectations (DIY and Commercial) Manager on duty responsibilities (touch basecoaching, floorphone mgmt., task assignment and completion, safety, openclose duties) Ability to lead change management Embrace diversity and foster a respectful environment for both customers and team members Secondary Responsibilities Provide DIY service including battery installation, testing, wiper install, etc. Assist districtregion in other functions upon request Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Ability to become ASE P2 certified or ASE ready equivalent Ability to execute and train project and product quality recommendations Advanced parts lookup and sourcing Ability to source from numerous places including special order, FDO, second source, etc. Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services Ability to execute and train inventory systems and store equipment Ability to execute and train POS and Parts lookup systems Ability to review and analyze P L statement Ability to recruit, select, hire and develop quality team members Ability to build and grow relationships with commercial customers Essential Job Skills Necessary for Success as a General Manager Working knowledge of automotive systems preferred Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and upper management Use Microsoft software effectively (Word, Excel required PowerPoint preferred) Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent Ability to review and analyze business reports, such as profit and loss statement (P L) Hold others accountable, inspect work quality and give feedback in a way that is inspiring Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a General Manager up for Success 2-3 years of experience managing a team of 10 20 Team Members in a fast-paced and highly dynamic retail environment Successful experience managing profitability; proven financial and business acumen Education High school diploma or general education degree (GED), Bachelors degree in business or a related area preferred Certificates, Licenses, Registrations Must have a valid drivers license and be fleet safety certified ASE certification preferred, but not required Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift andor move up to 50 pounds and occasionally lift andor move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
3rd Shift Rolling Mill Operator
Details: Job ID: 6076 Position Description: Operates a cold strip rolling mill to reduce strip metal to specified thickness and physical properties, often holding to very fine tolerances approaching the ultimate of the mill's capability. Positions material, frequently new and untried alloys, in rolling mill, adjust rolls and guides according to size and dimensions. Establish general processing techniques for new materials. Adjust controls to regulate flow of lubricant, machine speed, machine pressure, etc. Observe setup and gages and measurement devices to assure the processing of quality material. Setup equipment and change rolls. Periodically changes saddles and 2nd intermediates. Keeps accurate and organized rolling logs. Keeps mill and mill area clean and orderly. This description covers the most significant duties performed but does not exclude other occasional work assignments not mentioned, the inclusion of which would be in conformity with the factor degrees assigned to the Rolling Mill Operator. May be asked to participate in continuous improvement activities, individually or as a team member. Actively seeks to continuously improve standard work techniques or processes leading to, but not limited to decreasing lead time, improve quality, decreasing set-up time and/or processing time to reduce costs and expand business. Performs routine set-up and process adjustments inherent to the production process and monitors the product quality by visual observation and review of process data in accordance with meeting customer specifications.
Bankruptcy Phone Clerk
Details: OBJECTIVES OF POSITION Assist customers in Bankruptcy proceedings via phone/mail regarding all aspects of their account in all asset classes to include, mobile home, first lien, home equity and others. MAJOR ACCOUNTABILITES Resolve delinquency with customers Handle inbound calls from customers, determine customer's needs, problem solve and respond by answering questions and resolving issues Research customer questions and respond accordingly Sort mail and prepare outgoing correspondence Other duties as assigned Ability to adhere to attendance guidelines SELECTION CRITERIA Detail oriented and organized Post high school education preferred Strong oral communication skills PC knowledge (Excel) Typing WPM minimum: 35 Good numeric aptitude and analytical skills Professional presence Self-starter; able to work in fast-paced, deadline oriented environment We are proud to be an EOE. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Production Supervisor
Details: Faurecia is an Equal Opportunity Employer "Technical Perfection and automotive passion" is what defines Faurecia. We design, engineer and provide the best in technology, systems and services for automobile makers in every major market on all five continents. If you share our ambition for technical perfection and our passion for all things automotive, Faurecia has a career for you. "Faurecia, a driving force…for your professional growth." Our North America location is looking for a Production Supervisor to be based at its Faurecia Interiors site at Louisville KY . The role of a Production Supervisor is to manage the production performance, personnel issues and the Health, Safety&Environment (HSE) standards of several Autonomous Production Groups (GAP). The main mission of the role are to: Lead the Quality Cost & Delivery (QCD) Performance for designated groups: Direct QCD initiatives: set targets, implement plans, track daily results, make appropriate adjustments in resource planning in order to attain desired results. Drive actions for improvement: communicate with the Autonomous Production Unit Manager, Production Supervisors of other shifts, and support functions to ensure a transparent information flow, collaborate to define improvement areas and precise action plans. Manage team performance: know team problems, define areas for performance improvements with team members, drive teamwork, lead problem solving groups, lead workshops on quality improvement methods (5S, TPM, 6M…). Manage the personnel issues of the assigned team: Ensure daily team management: assure appropriate headcount, ensure the respect of standardised work methods, assure presence on the floor to answer questions or address problems. Develop the team: ensure proper staffing, integrate new team members, foster individual development plans, advise and arrange for appropriate training, assure punctual job evaluations, etc. Ensure that working conditions are fully compliant with Group HSE standards: interfere in production line in case of safety risks and drive improvement of working conditions and ergonomics.
Fulfillment Center Associate I - FT- 2nd Shift (4.00pm-12.00am)
Details: Position Summary: Perform system and/or manual tasks to support inbound and outbound operations. Perform tasks in various functional areas such as customer order picking, packing, stocking, quality control, loading and unloading freight. Perform work under the direction of warehouse lead, supervisor or manager. What You’ll Do: Perform tasks to process customer orders accurately and timely Participate in all scheduled physical inventories Perform basic housekeeping in assigned areas of the warehouse Adhere to all safety procedures in the performance of job duties Other duties and responsibilities may be assigned
Customer Sales Representative – Los Angeles
Details: Dawn Food Products, Inc. is the world's largest privately owned, global bakery supplier with annual sales of over $1 billion, and over 4,000 people working in more than 70 countries. We have operations in the U.S., United Kingdom, Europe, Mexico, Canada and Brazil. Dawn's proven recipe for success is built on our Circle of Excellence that includes: outstanding, hard-working People who develop and produce consistently high-quality Products that exceed the expectations of our Customers around the world. Our culture drives global growth by embracing diversity while encouraging constant learning and continuous professional development. Dawn People enjoy great benefits, competitive wages and an excellent working environment. Dawn Food Products is an equal employment opportunity company. Dawn Food Products, Inc. is looking for a skilled Customer Service Rep. (CSR) that will work as a CSR as well as provide vacation/sick relief for Distribution Sales Representatives (DSR). This position will ultimately be trained to join the Dawn Foods Sales team as a DSR. The CSR is empowered by the Office Manager to act directly with the Customer, directly with the Sales Team, and directly with other team members to meet and exceed customer’s needs. The customer comes first at Dawn Food Products. Dawn CSRs are the first line of representation and interaction with the customer. With this responsibility, the CSRs are constantly trained and evaluated to be the best in the baking industry. Responsibilities Perform customer site visits to obtain orders and provide sales expertise while filling in for vacationing DSRs Listen to customers and act on their behalf to resolve customer issues. Monitor customer’s sales trends and notify salespersons of fluctuations in order patterns. Enter and maintain orders received by phone, fax, email, or EDI. Review customer’s orders for accuracy and pricing, and communicate any concerns.. Review, verify, and coordinate with logistics teams for delivery schedules & requirements. Create/maintain professional working relationship with DSR and other team members. Work within this frame work to resolve customer issues/concerns. Monitor shortage reports and communicate shortages with customers & DSRs. Build rapport and intimacy with customers by teaming with DSR. Continuously improve knowledge of Dawn products and our customer’s products. Receive inbound phone inquiries covering all aspects of customer service/customer needs. Direct customers to personnel requested or Dawn Team member who is best suited to handle their needs. Coordinate with other team members to insure all orders satisfy customer’s requirements. Qualifications Fluent in both English and Spanish with the ability to translate both languages Excellent interpersonal skills and ability to communicate effectively with others Ability to prioritize, multitask and effectively manage time. Customer urgency and follow through. Adapt well to change Demonstrate the “Dawn Values” of Team Dawn and support the Dawn Circle of Excellence.
Customer Service/Order Processing
Details: Customer Service Representative / Order Processor Customer Service Representatives/Order Processor's, you’re needed to help us fulfill our company’s purpose and promise to our prominent customers! You’ll use your experience at providing outstanding customer service to assist our client’s customers in a fast paced call center environment. At Ultimate Staffing Services, you are more than an employee. You are an ambassador for the only staffing company to ever be ranked #1 on Inc. 500; recognized as the fastest-growing, privately-held staffing company in the United States.We help talented call center associates get connected with full-time positions, or we hire them to represent our company on temporary work assignments as Ambassadors of Ultimate Staffing Services. Whether you are looking for a full-time position, a temporary work assignment, or temporary work while we search for your desired full-time placement; we want to talk to you! Job Responsibilities As a Customer Service Representative/Order Processor, you will interact with customers to provide information in response to inquiries about our client’s products and services, handling and resolving customer complaints. Additional responsibilities of the Customer Service Oder/Processor's role include: Listening customers’ questions and concerns, providing answers or responses as needed Working with customers in a fast paced environment, providing information about products or services, cancelling accounts, or obtaining details of complaints Process orders with immediate response and service Keeping records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken Reviewing or making changes to customer accounts Must have strong Excel and order processing skills.
Primary Care - Nurse Practitioner / Physician Assistant - Full time Float (San Antonio, TX)
Details: Role: Primary Care - Nurse Practitioner / Physician Assistant - Full time Float Assignment: Primary Care Location: San Antonio, TX Humana’s dream is to help our members and our own associates achieve lifelong well-being. Use your clinical experience to work with patients and providers in a nontraditional environment where your knowledge will make a difference. Our associates know their work is vitally important; we strive to ensure we provide perfect service with one-on-one member interactions as a coach, personal nurse, or clinical advisor. Humana’s Perfect Service® means getting the basics done right, delivering value and quality, providing guidance on needs, and being engaged with our members. We want to help our members make the right choices to live life fully. We begin that process by connecting our members with an associate who cares. Assignment Capsule Be a part of a team of excellent clinicians in a patient centered medical home environment with a focus on community and quality. Humana is seeking Nurse Practitioners for general medical quality care and treatment to patients within our clinical facilities with the ability to consult with the medical staff: Provides general medical care and treatment to patients in medical clinic under direction of Physician. Performs physical examinations and preventive health measures within prescribed guidelines and instructions of Physician. Orders, interprets, and evaluates diagnostic tests to identify and assess patients’ clinical problems and health care needs. Records physical findings, and formulates plan and prognosis, based on patient’s condition. Provides written home-going instructions. Collaborates with Physician and other health professionals to prepare comprehensive patient care plan as necessary. Prescribes or recommends medications or other forms of treatment such as physical therapy, inhalation therapy, or related therapeutic procedures. Refers patients to Primary Care Physician for consultation or to specialized health resources for treatment. Educates and coaches nursing staff on best nursing practices. Key Competencies Builds Trust: Consistently models and inspires high levels of integrity, lives up to commitments, and takes responsibility for the impact of one’s actions Accountability : Meets established expectations and takes responsibility for achieving results; encourages others to do the same. Customer Focus Connects meaningfully with customers to build emotional engagement and customer advocacy. Simplifies complexity and integrates internal efforts to deliver an optimal customer experience. Pursues Excellence Seeks out learning, strives to develop and expand personally, and continuously helps others upgrade their capability to contribute to Humana.
Nabisco Part-Time Stocker/Merchandiser - San Mateo, CA
Details: Part Time Stocker/Merchandiser Join Mondelez International, one of the world's largest cookie/cracker/candy companies. How would you like to represent these powerful brands - Oreo, Ritz, Chips Ahoy!, Wheat Thins, and other Nabisco Brands? Mondelēz International is a whole new company that has been reimagined with a single focus in mind: create delicious moments of joy by sharing the world’s favorite brands. Launched on Oct. 1, 2012, and employing around 100,000 people around the world, Mondelēz International comprises the global snacking and food brands of the former Kraft Foods Inc. While Mondelēz International is new, our brands are as diverse and rich with heritage as the 170 countries in which our products are marketed. As the world’s pre-eminent maker of snacks, Mondelēz International has leading shares in every category and every region of the world in which it competes. The company holds the No. 1 position globally in Biscuits, Chocolate, Candy and Powdered Beverages as well as the No. 2 position in Gum and Coffee. Mondelēz International’s portfolio includes several billion-dollar brands such as Nabisco, Oreo and LU biscuits, Cadbury and Milka chocolate, Jacobs coffee, Tang powdered beverages and Trident gums. Mondelēz International has annual revenue of approximately $36 billion and operations in more than 80 countries. For more information, visit http://www.mondelezinternational.com/ and www.facebook.com/mondelezinternational . Mondelez International is looking for qualified Part Time Stocker to stock shelves, build displays and manage backroom inventory at local stores. Position will work with sales force to service Nabisco cookies and other Mondelez International top brand names in the industry.
Store Manager - Abbotsford WI
Details: Job ID: 197267 Position Description: What is a General Manager? A General Manager must be committed to inspiring our team, helping our customers succeed and growing our business with integrity. Professional level sales and management position capable of supporting functions on both sides of the business. The role requires understanding of store systems, automotive systems, parts knowledge and has the ability to identify, trouble shoot and project assist for DIY. Responsible for developing and maintaining commercial customer relationships and program growth. Is accountable for achieving financial metrics and maintaining service and appearance standards. Position is exempt and requires a minimum of 50 hours a week. Primary Responsibilities Achieve overall store sales goals and service objectives Manage and grow commercial customer relationships/sales, including building and holding team accountable to executing customer action plans Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store team members Ensure execution of all inventory and operational standards Coach all team members to deliver on customer expectations (DIY and Commercial) Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties) Ability to lead change management Embrace diversity and foster a respectful environment for both customers and team members Secondary Responsibilities Provide DIY service including battery installation, testing, wiper install, etc. Assist district/region in other functions upon request Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Ability to become ASE P2 certified or ASE ready equivalent Ability to execute and train project and product quality recommendations Advanced parts lookup and sourcing Ability to source from numerous places including special order, FDO, second source, etc. Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services Ability to execute and train inventory systems and store equipment Ability to execute and train POS and Parts lookup systems Ability to review and analyze P&L statement Ability to recruit, select, hire and develop quality team members Ability to build and grow relationships with commercial customers Essential Job Skills Necessary for Success as a General Manager Working knowledge of automotive systems preferred Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and upper management Use Microsoft software effectively (Word, Excel required – PowerPoint preferred) Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent Ability to review and analyze business reports, such as profit and loss statement (P&L) Hold others accountable, inspect work quality and give feedback in a way that is inspiring Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a General Manager up for Success 2-3 years of experience managing a team of 10 – 20 Team Members in a fast-paced and highly dynamic retail environment Successful experience managing profitability; proven financial and business acumen Education High school diploma or general education degree (GED), Bachelor’s degree in business or a related area preferred Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
Retail Warehouse Associate
Details: Retail Warehouse Associate Full Time and Part Time Opportunities Imagine a career that offers both stability and opportunities for advancement . Since 1991, Bob’s Discount Furniture has provided fashionable, affordable home furnishings and bedding to its New England neighbors. In business for over twenty years we now have stores throughout the Northeast, Mid-Atlantic and growing . Our steady expansion means genuine opportunities for a rewarding growth oriented career! About the Position: The primary function of a Warehouse Associate is to load, unload, record and arrange, incoming and outgoing merchandise. Other responsibilities will include, but are not limited to, maintaining appearance of store including: cleaning, plastering, painting, clearing ice and snow, etc. The Warehouse Associate will observe all safety requirements of Bob’s Discount Furniture and report hazardous situations immediately to management. Qualifications: Ability to work a retail schedule Mechanically inclined – ability to assemble furniture Ability to lift at least 75 pounds Self-motivated Excellent communication and listening skills Strong interpersonal and human relations skills Bilingual a plus, but not required Our Benefits: Many of our benefits are paid wholly or in part by Bob’s Discount Furniture and are available to eligible employees. We offer: Nationally provided health benefits 401k Plan Generous employee discount And much more! Bob’s Discount Furniture is proud to be an Equal Opportunity Employer and is committed to reasonably accommodating qualified persons with disabilities to enable them to perform the essential duties of their position.
Project Account Manager (MEDICAL COMMUNICATIONS)
Details: Project Account Manager (MEDICAL COMMUNICATIONS) $70-$75k+ Dynamic Growing, Global Medical Communications Co. has Fabulous Opportunity! Time lines, Coordinate all Contracts, Proposals, work with Editorial & Meetings, Ad boards, Publication plans, Interactive Web & Digital projects, Tactical & Strategic plans & KOL/ Client interface
Inbound Business Sales Associate
Details: FUN JOB, PAYS WELL, GREAT BENEFITS AND OFFERS GROWTH POTENTIAL! WE ARE ERC. Do you enjoy interacting with people? Are you a natural problem-solver? Do you have the gift of gab? If this is you we hope you will join our growing team. YOU CAN GET A JOB ANYWHERE. YOU CAN BUILD A CAREER HERE. ERC is a rapidly growing, industry leading business process outsourcing organization that is rapidly growing organization and we are looking for the right candidates to join our world class team. As a full service, end-to-end provider for every aspect of the customer lifecycle ERC provides business services to some of the most recognizable brands in the world. With hundreds of job openings and promotions each year, ERC is great place to start. At ERC you won’t just be growing our company, you will be growing with our company. At ERC our employees are our most important resources and happy that you are applying for a position with our exciting and enthusiastic high performance team. Our employee have fun and work while advancing themselves and the organization. We believe our diverse culture makes us stronger as an organization. We put people first, welcoming ideas from every direction and creating an environment where we can all thrive. START WORKING TOWARD SOMETHING In addition competitive pay, earned commissions, and bonuses and contest earnings fulltime opportunities include health, vison and dental coverage, paid time off, paid holidays and paid training. By joining our team you will be highly trained on new products, brands, technology and business process to work on behalf of some of the most recognized brands in the world. RESPONSIBILITIES In this role you will be responsible for handling inbound customer service inquiries using state of the art contact center technology and customer experience methodology. As a highly trained expert on products, technology and business process you will work on behalf of some of the most recognized brands in the world. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions you will need to be confident, fully engaged, a team player and dedicated to bringing a positive and enthusiastic outlook to work each day. In addition to being an all-around great asset to the team our customer care representatives are responsible for the following tasks. Listen to and resolve customer issues Utilize systems and technology to complete account management tasks Recognize sales opportunity and apply sales skills to upgrade customers Explain and position products and process when interacting with customers Appropriately escalate customer dissatisfaction Ensure first call resolution through problems solving and effective call handling QUALIFICATIONS ERC provides all new employees with a paid world class training. Qualified candidates will be willing to learn new products, processes and technology. Candidates should be positive, driven and confident individuals that will represent the company and its customers professionally at all times. Experience in customer care, sales or phone based roles is a plus but not required. Other job requirements are: High school diploma or equivalent Excellent customer service skills Professional communication skills Must have the ability to learn customer service software applications Must be proficient with basic PC skills Ability to multi-task in a fast paced environment Highly reliable Minimum 18 years of age Employment is based on individual merit and qualifications. Employment opportunities are provided without regard to race, color, sex, age, marital status, religion, national origin, disability or veteran status.
Business Analyst (IT Applications)
Details: Position will be responsible for coordinating effort to migrate Engineering & Manufacturing email users to another domain. Candidate will work with the immediate project team, stakeholders communicate requirements. Candidate will also work with impact group’s and end users. Works with project manager and users to analyze design, implement and support business applications and systems. Develops detailed functional systems and program specifications using SDM (E.G. Develop and execute test cases, use cases and documentation). Ensure built in quality with ownership. Strong Verbal and written communication, knowledge of cross-functional
Material Damage Telephone Claim Representative
Details: About the Organization National General Insurance is one of the largest automobile insurers in the United States. National General Insurance offers a variety of property and casualty products, including personal auto, RV, motorcycle, commercial auto and homeowners insurance. With a nationwide network of claims professionals, local independent agents and a 24-hour, toll-free claims hotline available 365 days a year, National General Insurance provides superior claims service for its customers. National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team! In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including: • Paid Training • Medical, Dental, Vision benefits • Wellness Programs • Life and Short/Long Term Disability Insurance • 401k w/ company match • Company Paid Holidays • Generous Time-off policy • On-site Healthcare Clinic (Winston-Salem and Cleveland offices) • Subsidized parking (Downtown Cleveland) Description Investigates the facts of loss, determines and verifies coverage and liability, evaluates settlement value and settlement options and negotiates material damage claims at the direction of manager and/or mentor. Claims involved are subject to standardized procedures which lead to a settlement with limited exercise of discretion. Responsible for maintaining and growing a relationship between National General Insurance and current policyholders. Also responsible for focusing on the needs of loss participants. Identifies customer needs and works to meet those needs using appropriate customer service skills. Develop a basic understanding and knowledge of state laws and regulations applicable to claims handled, including state unfair claim practice laws, and exhibit the basic ability to apply these laws and regulations as it relates to handling of material damage claims assigned. Develops a basic understanding of the insurance industry and the organizational relationships of the company such as Policy Ops and Marketing. Receives initial claim assignments and verifies/investigates coverage, liability and damages and documents all appropriate information. Supervisor is involved with review of all claims to ensure they are commensurate with ability. Position Requirements Technical Competencies - Incumbent must exhibit all technical competencies required of a Material Damage Claim Representative. Successful completion of adjuster trainee program for internal employees and external candidates. Demonstrates the capability of consistently handling claims within authority granted with limited to no supervision . For claims with value exceeding authority granted, incumbent demonstrate ability to recommend a plan of action for resolution of the claim to manager for approval. Obtains/Maintains appropriate licensing or education requirements. Has a solid command of the claims policies and procedures; exhibits basic interpretation of policies & procedures in resolving claims. May still need some assistance from manager. Demonstrates the ability to independently interpret and apply coverage accurately to establish claim and determine an action plan. Often requires assistance on more complex files but is expected to recommend plan of action, to resolve coverage issue to appropriate file supervisor. Demonstrates general understanding and interpretation of vehicle repair estimates. Ability to scope and develop estimates for minor non-vehicle claims. Prefer successful completion of one or more of the following: AEI’s Legal Principals or completion of the Associate in Claims designation (AIC 33, 34, 35, 36) Additional Competencies – Demonstrates a thorough and consistent pattern of understanding and demonstrating our GMAC Insurance Point of Difference. Requires a higher degree of initiative, independent judgment, and discretion as compared to trainee. Ability to resolve conflicts and empathize with customers is critical. Negotiation skills are important for resolving claims. Demonstrates professional oral and written communication skills. Organization, customer service and time management skills are critical for this position. Demonstrates an understanding of insurance law as it relates to claims. Demonstrates the ability to find answers to more complex issues with insurance law. Begins to understand handling claims in litigation. Demonstrates a general understanding of the insurance industry and organizational relationships of the company. Also, demonstrates an understanding of the functions of other departments, such as Policy Ops and Marketing. Begins to develop effective leadership skills.
Home Care HR & Operations Manager
Details: Senior Helpers is a leader in professional in-home assistance services. We make sure our clients are able to enjoy living independently and "age in place". Our mission is to ensure a better quality of life for seniors and their families by providing dependable, affordable care at a moment's notice. This is an exciting career opportunity with an established, well-respected and rapidly growing organization that takes a responsible role in supporting our clients, our employees and our community. We are in need of a sharp, professional, detail-oriented, high-energy individual. As HR & Operations Manager, you will be responsible for: Managing and developing caregivers – the most valuable resource for Senior Helpers. This will include all caregiver recruiting, hiring, training, retention, coaching, management and discipline. You will make sure that caregivers adhere to all policies and procedures and provide the highest level of service. Maintaining and establishing new sources of caregiver recruitment to meet the company dynamic staffing needs and goals. Coordinating smooth operations of the business by managing and assisting scheduling and admin staff. As a leader, you will supervise and assist staff to fill all assignments, proactively resolve potential caregiver issues, and communicate changes to clients. Responsible for ensuring appropriate matching and placement of caregivers with clients while maintaining optimum gross profit margin for each case. You will enjoy comprehensive benefits including: Paid Vacation and Holidays Personal Days Sick Days Bonuses and Awards 401(K) Plan with matching contributions
Payroll Clerk
Details: The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 844 895-8598 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position. Aerotek is currently hiring an experienced Payroll Clerk for a growing client in Oldsmar, FL. Job Responsibilities: Process weekly and bi-weekly payroll Process wage garnishments Manage a high volume of payroll (1,000+ employees) across multiple states Ensure compliance with federal taxes, rules, and/or regulations Necessary Qualifications: High School Diploma/GED (Some college preferred) 3+ years of high volume payroll processing experience Experience processing multi-state payroll ADP payroll experience preferred Dress Code: Business Casual Hours: First Shift Monday through Friday 8:30 - 5:30 About Aerotek: Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit aerotek.com .
MDS Coordinator - Nurse - RN/LVN - Bandera Nursing & Rehab
Details: Job is located in Bandera, TX. REPORTS TO: Director of Nursing RESPONSIBILITIES: The MDS Coordinator will assist the Director of Nursing with ensuring that documentation in the center meets Federal, State and Certification guidelines. The MDS Coordinator will coordinate the RAI process assuring the timelines and completeness of the MDS, CAAS and Interdisciplinary Care Plan. ESSENTIAL FUNCTIONS: Assist the facility in assuring adherence to Federal and State regulations and certification. Actively participates in the regulatory or certification survey process and the correction of deficiencies. Report trends from completed audits to the Quality Assurance Committee. Assures the completion of the RAI Process from the MDS through the completion of the plan of care. Initiates and monitors RAI process tracking, discharge/reentry and Medicaid tracking forms through the AHT system. Follows up with staff when necessary to assure compliance to standards of documentation. Collect data for each resident and interviews staff and residents as necessary to assure good standard of practice and as instructed in the MDS 3.0 User Manual. Facilitates accurate determination of the Assessment Reference Date that accurately reflects the patient’s care needs and captures all resources utilized to ensure appropriate payment by Medicare/Medicaid and insurance programs. Provides interdisciplinary schedule for all MDS assessments and care plans as required by OBRA and PPS. Assures appropriate signatures are obtained as required. Maintains staff signature logs. Ensures that the interdisciplinary team makes decisions for either completing or not completing additional MDS assessments based on clinical criteria as identified in the RAI Manuel. Responds to change in conditions appropriately. Coordinates scheduling notice of patient care planning conference and assures communication of outcomes/problems to the responsible staff, patient and/or responsible party. Ensures all MDS information and care delivered as outlined in the Care Plan is supported by documentation. Assist the Administrator/Director of Nursing with monitoring to ensure that a care plan is initiated on every patient upon admission to the center. Participates in the daily Interdisciplinary Team meeting and communicates needs for changes in PPS Timeliness and Assessment Reference Dates and deficiencies in completion of MDS, CAA and Care Plan. Relays and/or acts upon information from the Clinical Reimbursement Specialist audits. Acts as a resource person for computer issues that relate to the MDS process. Contacts the help desk when indicated. Maintains proficiency in software programs. Responsible for ensuring appropriate Medicare coverage through regular communication with Clinical Reimbursement Specialist. Sequence appropriate diagnosis coding for residents. Corrects and ensures completion of final MDS and submits resident assessment data to the appropriate State and Federal government agencies in a timely manner. Assigns, assist and instructs all staff in the RAI Process, PPS Medicare, Medicaid (Case Mix as required) and clinical computer system in relation to these processes. Ensures timely submission of the MDS to the State with proper follow up on validation errors. Maintains validation records from the submission process in a systematic and orderly fashion. Maintains confidentiality of necessary information. Maintains assessment on the active clinical record for at least 15 months. Remains proactive with staying current on all industry changes. Assist with OTG reviews, ADR’s, RAC audits, etc. as needed with professionalism. Coordinates monthly Triple Check meeting for Medical billing compliance. Completes LTCMI timely on TMHP portal and communicates with BOM regarding payer changes to ensure no loss in Medicaid payment. As this job description is not intended to be all-inclusive, the employee will be expected to perform other duties as assigned.
Retail Sales Associate (Part-time) - Van Nuys, CA
Details: Join our team and show your colors to the world! PPG Architectural Coatings is a respected leader in the paint industry. A business unit of PPG Industries, the world's leading coatings and specialty Products Company, we manufacture and sell our products through home centers, independent dealers, and through a network of company-owned stores across North America. With over 900 retail centers in North America, we continue to grow. Currently we are seeking a Retail Sales Associate to join our team. Within our stores channel, we sell a wide range of architectural coatings and sundry items to industry, builders, contractors, and home owners. Experienced and entry level candidates are welcome to apply! Join a leading team today! "I started working at PPG right out of school. It's incredible how much I have learned while working here! I never thought I would progress to this level in just a few years." - PPG Team Member As a Retail Sales Associate, you will be responsible for providing exceptional customer service and developing relationships with a variety of customers as a part of a fast-paced, dynamic sales team. Other responsibilities of the Sales Consultant role include: Developing working relationships with paint contractors Processing cash and credit transactions through point of sale (POS) terminal Tinting and matching paint samples Staining colors and making product recommendations to customers Lifting, moving, and stocking one and five gallon paint buckets Promoting assorted products to compliment paint products Delivering products to customer occasionally Maintaining an understanding of local market, operations-based selling, and customer base Maintaining a neat and orderly store, keeping interior/exterior safe and attractive Maintaining safe and ethical working environment