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Coffee Shop Clerk

Thu, 06/25/2015 - 11:00pm
Details: Company Name: King Soopers Position Type: Employee FLSA Status: Non-Exempt Position Summary: Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. We accomplish this in many ways including, but not limited to; treating our customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. Essential Job Functions: Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products. Collaborate with associates and promote teamwork to help achieve company/store goals. Adhere to all local, state and federal laws, and company guidelines. Prepare beverage selections to recipe and standards and to customer's requests using proper equipment. Tender transactions using company best practices. Offer product samples to help customers discover new items or products for which they inquire about. Inform customers about coffee shop specials. Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink. Recommend coffee shop items to customers to ensure they get the products they want and need. Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines. Adequately prepare, package, label and inventory ingredients in merchandise. Check product quality to ensure freshness. Review 'sell by' dates and take appropriate action. Properly use kitchen equipment, espresso machine, blender, computerized scale, steamer, etc. Label, stock and inventory department merchandise. Report product ordering/shipping discrepancies to the department manager. Display a positive attitude. Stay current with present, future, seasonal and special ads. Adhere to all food safety regulations and guidelines. Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Notify management of customer or employee accidents. Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud. Must be able to perform the essential functions of this position with or without reasonable accommodation.

Certified Pharmacy Technician

Thu, 06/25/2015 - 11:00pm
Details: Company Name: Fry's Food Stores Position Type: Employee FLSA Status: Non-Exempt Position Summary: Create an outstanding Patient experience through exceptional service and Patient care. Establish and maintain a safe and clean environment that encourages our Patients to return. Assist the department manager in reaching sales and profit goals established for the department. Monitor all established quality assurance standards. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. Essential Job Functions: • Assist in the delivery of safe and accurate pharmacy services Promote trust and respect among associates Create an environment so customers feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store Label, stock and inventory department merchandise Report product ordering/shipping discrepancies to the department manager Display a positive attitude Recognize company insurance programs Ability to operate computer system Input data accurately into the pharmacy system Adhere to all local, state and federal guidelines pertaining to the practice of Pharmacy and health and civil code regulations Ensure compliance with all state, county and local weights and measures laws and labeling requirements Gather and record information needed to fill prescriptions File written prescriptions after dispensed Help pharmacists prepare prescriptions by counting/pouring medications, labeling containers, and pricing prescriptions Process insurance forms and verify payments Keep counter and work areas clean and organized at all times Take medication to shelves Receive refill requests from patients over the phone Obtain and protect patient health information Learn about over-the-counter drugs and answer customer questions in accordance with federal guidelines. (Only licensed Pharmacists may recommend over-the-counter drugs) Place completed prescriptions in the appropriate pick-up area Maintain a clean, attractive, and friendly department for customers Observe scheduled or assigned shifts at all times Adhere to HIPAA Regulations and uphold Patient Privacy rules Understand the store's layout and locate products when requested by customer Maintain an awareness of inventory/stocking conditions and note discrepancies in inventory Reinforce safety programs, comply with safety procedures, identify unsafe conditions, and notify store management Properly inspect equipment and notify appropriate department or store manager of any items in need of repair Notify management of customer or employee accidents Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud Must be able to perform the essential functions of this position with or without reasonable accommodation

Regulator Compliant Specialist

Thu, 06/25/2015 - 11:00pm
Details: Summary: The Regulatory Post Market Surveillance Analyst, Level II & III investigates customer complaints, makes an initial reporting decision, files malfunction reports and ensures completeness and consistency of complaint documentation. Job Description: Investigating complaints daily Perform the preliminary classification of complaints and escalate complaints that require additional review Perform Failure Analysis investigation review and escalate complaints that require additional review File Malfunction MDR Reports as identified Escalate Adverse Event or Incident reports to Level IV Analysts as identified Evaluate documentation for completeness and consistency and assign additional actions as necessary to close the complaint file Approve final complaint file for closure after all applicable actions are completed Manage complaint workload to required backlog goals Escalate complaints to the Regulatory Post Market Surveillance Manager or Lead when new failure modes are encountered Evaluate complaints for reporting requirements in accordance with company procedures and Regulatory requirements Create customer response letters upon request Provide peer review and feedback of complaints and reports Participate in new hire training and continuous Regulatory Compliance training as required Participate in process improvement activities to continuously improve process effectiveness Execute on projects as required Perform other duties as directed

Technology Sales Specialist

Thu, 06/25/2015 - 11:00pm
Details: Technology Sales Specialist MarketSource is currently looking for exceptional individuals to fill a permanent part-time position in assisted sales. This Technology Sales Specialist position requires a solid understanding of consumer electronics and the ability to sell technology with extraordinary customer satisfaction. The ideal candidate will be responsible for proactively approaching customers in a retail environment and assisting with product sales. These part time positions require 100% personality, dependability, professionalism, and a desire to have fun! The general hours are on the weekends with some flexible weekday hours. There will be additional shifts you can pick up intermittently for extra hours. This role incorporates a mixture of sales, training and brand advocacy and is an exciting opportunity for someone who enjoys technology and in person customer interaction. These are permanent part time positions – We are looking for candidates who are searching for a long term part time opportunity. Key Responsibilities: Driving product sales at assigned events through customer interaction Educate customers and associates on why the product is the best choice for customers Product demonstration, merchandising, marketing, and advertising Professionally representing MarketSource and its clients at all times Maintaining a sound knowledge of client's consumer electronic products Increase visibility and value in client’s products and services Must meet paid e-learning requirements Job Requirements: Ability to work on weekends Must have Smart Phone capability 1-2 years of sales, marketing, customer service or event promotion experience a plus Passionate, committed, and high level of energy Must be a self-starter, energetic, and results driven Basic technical knowledge a requirement Advanced technology skills and abilities a plus Reliable Internet access Ability to pass drug screen and background check Physical Job Requirements: Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items Requires the ability to move around the store and maneuver merchandise when necessary Walking and Standing Requires moving around the store to assist Customers Identifying and reading reports Requires recognizing, identifying and using products and necessary reports

Business Development Executive

Thu, 06/25/2015 - 11:00pm
Details: CHAN Healthcare has an exciting, full-time career growth opportunity for a Business Development Executive for our national Internal Audit and Risk Consulting team. The position can be located nationwide, but preferably the candidate will reside in either Chicago or Saint Louis. This person will be responsible for leading all aspects of the sales process on a national basis, including the development and execution of sales strategy. Working directly with the CHAN Healthcare executive leadership and supported by Crowe Horwath’s healthcare industry vertical practice (audit, tax, consulting), they will also be responsible for identifying and securing internal audit and risk consulting opportunities. Additionally, they may identify opportunities for other Crowe Business Unit services, as appropriate. CHAN Healthcare is the market leader in providing Internal Audit and Consulting Services to the healthcare industry. We deliver innovative solutions to today’s complex healthcare issues. As a values-based company, we assist in advancing the missions of our clients. If you have a passion for success and want to add to the success and growth of CHAN Healthcare, apply today!

Licensed Vocational Nurse

Thu, 06/25/2015 - 11:00pm
Details: JOB DESCRIPTION TITLE: Licensed Vocational Charge Nurse JOB SUMMARY: The Licensed Nurse has the responsibility in providing initial emergency medical coverage to residents in Residential Health Care, Assisted Living and Dementia Care Departments. Provides personal care services to residents requiring coverage; may assist with the operations of the Wellness Clinic. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (other duties may be assigned): Provides initial emergency medical response to Casa residents needing assistance. Initiates and coordinates requests for emergency medical care, including contacting physicians, ordering emergency (911) or non-emergency ambulance transfers, and initial assessments of resident medical needs. Provides direct nursing care to residents requiring Personal Care or Assisted Living on a scheduled and non-scheduled basis within the guidelines of RCFE regulations and facility policy. Documents nursing care in support of planned outcomes. Consults with the Director of AL/SCR regarding desired patient outcomes and progress or lack of progress toward the outcomes. Participates in resident assessment team as requested. Identifies changes in resident status that interfere with the ability to meet basic needs. Identifies problems in residential care and reports to the Director of AL/SCR for modification of the plan of care. Collaborates with the Director of AL/SCR to identify residents’ and families’ teaching needs and evaluates outcomes. Observes and assesses effects of medications, reports findings to the Director of AL/SCR and documents appropriately. During emergencies, takes proper action in accordance with approved emergency manual and notifies designated personnel. Attends all mandatory facility in-service programs and any other mandatory meetings required by management. Attends Residential Health Care and Assisted Living Department meetings as scheduled. Responsible for computer notification of daily resident status report to appropriate team members. Attends regular, on-going training sessions scheduled by the Director of AL/SCR. Assists in the effective operation of Casa de las Campanas and participates in relevant facility activities. Orders and maintains medications and supervises medication administration. Keeps accurate maintenance of medical records. Schedules necessary service for residents on a daily basis. Coordinates with physicians and health agencies regarding the needs for Physical/Occupational Therapy, Lab works, and other special services. Assists with scheduling doctors’ appointments and transport requests if necessary. Responsible for providing leadership, direction, and training staff. Coordinates discharge of resident from Health Center back to apartment and schedules follow-up care. Performs skilled nursing duties in Assisted Living; blood sugar test; injections; ear flushes. Performs annual medical, psycho and social testing of residents at Casa’s annual Health Fair. EQUIPMENT USED: Blood pressure cuff, stethoscope, scale, thermometer, wheelchair, meal tray cart, radio, pager or beeper. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. EDUCATION and/or EXPERIENCE: Valid California Board of Nursing License as a Licensed Vocational Nurse. Previous xperience in geriatric assessment. Current CPR and First Aid Certification required. LANGUAGE SKILLS: Must be able to clearly communicate verbally with residents, family members, visitors and staff. Must be able to read and write English for effective documentation of resident care. Must be able to provide clear work direction for CNA/PCA. MATHEMATICAL SKILLS: Must be able to perform basic mathematics to evaluate assessment test scores and calculate drug dosages. REASONING ABILITY: Must be able to assess resident condition and determine the appropriate intervention; i.e. call 911, call physician, apply basic first aid, etc. OTHER SKILLS and ABILITIES: Must be able to meet resident needs in a caring, professional manner. PHYSICAL DEMANDS: Heavy lifting of residents may be required in emergency situations. Pushing residents in wheelchairs (approximately 15-20 pounds of force required.) Bending, twisting, stooping, crouching and/or kneeling required while assisting residents with showers, getting in/out of bed, while taking blood pressures, or performing treatments. Standing and waling are done approximately 75% of the working day, with distances ranging up to ¼ mile between apartments. The surface upon which the standing and walking are done include carpet, tile, ceramic tile/paving, asphalt and concrete. There are inclines on the grounds. Sitting and doing paperwork (documentation and scheduling) are done intermittently.

Assistant Vice President - Talent Acquisition & Employee Relations

Thu, 06/25/2015 - 11:00pm
Details: Hathaway-Sycamores Child and Family Services is a leader in the mental health industry. We provide a variety of services for families and children in need and are looking for a highly qualified Assistant Vice President -Talent Acquisition & Employee Relations to join our team in the beautiful city of Pasadena! Purpose of Position: The role of the Assistant Vice President – Talent Acquisition & Employee Relations is to plan, develop, organize, implement and direct the agency’s delivery of recruiting, hiring and employee relations HR services. This key position must establish credibility throughout the agency and develop solutions to ensure the agency has a competitive advantage in the areas of talent acquisition and employee relations. This position will be responsible for planning, designing, and executing HR services and programs that are aligned with functional business strategies from hiring to retiring as follows: 1) Talent Acquisition - responsible for planning, developing, executing and directing the talent acquisition strategies, processes and programs for the agency. Work closely with the senior leadership team and create strategic partnership with management to anticipate the agency’s talent needs; be able to evaluate best practices and their application within the agency’s talent acquisition plans to position the agency competitively in developing a pipeline of talent ready to meet the business needs of the agency. 2) Employee Relations - coordinate and direct the employee relations programs and functions with responsibility for developing, interpreting, and recommending program goals and objectives, policies and procedures, and courses of action; be able to analyze situations and problem solve according to established guidelines and sound administrative practices; coach leadership and management to handle employee relations issues in accordance with the agency’s Employee Handbook and in accordance with applicable law . Please visit our job board for more details.

DIESEL TECHNICIAN/MECHANIC

Thu, 06/25/2015 - 11:00pm
Details: The Diesel Mechanic is responsible for troubleshooting,diagnosing, repairing and completing preventative maintenance on a Fleet ofMedium Duty Trucks. Required background/credit check, MVR (motor vehicle records) check, Criminal and Drug Test KeyResponsibilities: Shift: Monday – Friday ~ day shift Perform diagnosis and repair of any truck or trailer breakdowns Repair and rebuild engines Repair transmissions, driveline and differentials Perform repairs to engine accessory components Perform tune-ups using established procedures Repair steering, suspensions, brake systems, frames, axles, electrical, hydraulic and a/c repairs Road test vehicles to ensure quality of work performed Availability to handle after hours calls - (Last truck is usually in by 8pm) Position Qualifications Minimum 5 years of mechanic experience on light and medium duty trucks International Truck experience (Navistar/Cummins engines) Heavy front end and brakes experience required Welding experience / body fabrication Valid Driver's License; CDL a plus can be obtained Strong Diagnostics and preventative maintenance Satisfy all Department of Transportation requirements Good ethics and integrity with a high attention to detail

Training Consultant - Sales

Thu, 06/25/2015 - 11:00pm
Details: Job Title Training Consultant - Sales Location: Arlington, TX BASIC FUNCTION: The Training Consultant - Sales is responsible for fostering a sales environment within GM Financial by providing on the job sales coaching, training and product updates in order to help Sales and Credit employees achieve their team’s volume and profitability goals and improve the efficiencies. JOB DUTIES Develop and deliver Sales training content and communication. Provide Sales and Credit with on the job sales training and coaching to include sales process and product education. Create standard processes and procedures for Sales and Credit dealer market and management strategies. Develop and implement an inside sales strategy and process for marketing remote dealers with a centralized team. Provide training associated with new product launches, including product knowledge, sales techniques, etc. Work closely with VP’s, RSM’s and RCM’s to seek out training opportunities in each region. Assess regional needs and conduct appropriate training or workshops as needed through most appropriate channel (one-on-one, webcast, onsite) Facilitate best practice sharing and additional communication between sales and credit. Assess overall sales training needs. Track results after training visits to determine impact; provide feedback to dealer services leadership. Provide input to the Dealer Services Training team on the design, customization, and development of new courses and job aids. Work with additional departments to gather and disseminate appropriate sales information. REPORTING RELATIONSHIP Reports to: AVP of Training Direct Reports: None

Hotel Night Auditor

Thu, 06/25/2015 - 11:00pm
Details: Night Auditor The Night Auditor is responsible for reconciling allhotel cashier transactions; reviewing, organizing and compiling managementreports on a timely basis and ensuring the accuracy of guest billings. He/sheis also responsible for effectively communicating concerns and/or relatedissues to all levels of management and performing guest service agent duties asrequired, including check-in, check-out, switchboard operation andreservations. This is a Part Time Night Auditor position, 3 nights aweek. Sunday-Wed 4, 10 hour shifts. Flexibility is a must. Experience with the Opera software will be givenpreference.

Assistant Director of Nursing Job

Thu, 06/25/2015 - 11:00pm
Details: Location: 4203 - HHCC-Knollview, Muskegon, Michigan Title: Assistant Director of Nursing Description: HCR ManorCare provides a range of services, including skilled nursing care, assisted living, post-acute medical and rehabilitation care, hospice care, home health care and rehabilitation therapy. Leadership is an intangible quality, not easily defined. And yet your patients and staff recognize it in your patience, confidence, skill and compassion. Your positive impact, excellent clinical skills, experience, and natural talents have prepared you to step into a nurse leadership role at HCR ManorCare. The ADON assists the Director of Nursing in managing the department of nursing. The position conducts the nursing process – assessment, planning, implementation and evaluation – under the scope of the State's Nurse Practice Act of Registered Nurse licensure. The position coordinates resource utilization, timely and appropriate care interventions, and interdisciplinary communication to enhance patient and family satisfaction, adherence to center's clinical systems and regulatory compliance for the center. The ADON is responsible for collecting, trending, analyzing and reporting data and manages the nursing department in the absence of the DON. There's no better definition of career fulfillment than the experience of watching your patients get back to their daily routine. At HCR ManorCare, we want to make this a recurring part of your working life as a Nurse Manager. In return for your expertise, you'll enjoy excellent training, industry-leading benefits and unlimited opportunities to learn and grow. Be a part of the team leading the nation in healthcare. Educational Requirements: Currently licensed in the state as RN; Bachelor's degree in nursing preferred. Position Requirements: Two years experience as a RN with 1-year nursing supervisory experience. Category: Nursing - Management About The Organization: Equal Opportunity Employer EEO Poster

Chief Nursing Officer

Thu, 06/25/2015 - 11:00pm
Details: Reporting to the President & CEO, the Chief Nursing Officer provides leadership, direction and administration of nursing operations to ensure compliance with the organization’s strategic plans and objectives and the realization of quality, cost effective hospice and palliative services. Maintains compliance with regulations of accrediting bodies by monitoring operations and initiating changes where required.

Web Analyst

Thu, 06/25/2015 - 11:00pm
Details: Job Overview: The Web Analyst enables and empowers ServiceMaster with analytic insight to support planning, tactical execution and optimization of the customer experience. The Web Analyst is responsible for supporting the IT and Digital Marketing teams with reporting and in-depth analysis. This position is instrumental in the development and delivery of business intelligence reporting with actionable data and analysis easily accessible to business decision makers. Essential Functions: Support Product Marketing team with data/insights to facilitate enhancements across multiple domains and platforms Provide insight and actionable recommendations for improving online marketing campaigns through analysis of website usage data pertaining to projects and enhancements Identify opportunities for improvement in the design, layout and navigation of the ServiceMaster websites. Establish website interaction metrics baselines and work to evaluate the success of the changes to the website experience. Stay informed about new current trends and best practices in online marketing Fully understand the functionality, application of Web Analytics tool, using this knowledge to answer business questions and directly report findings to the business decision makers. Work with the Analytics team on website tracking requirements. Specifically, provide specifications to the technology teams for implementing the correct analytics code, help QA code, and working with the marketing and tactical teams to create reporting infrastructure. Qualifications: Education/Experience BA/BS degree in a quantitative field from a 4-year program. 2+ years of experience in marketing analytics, preferably retail and/or ecommerce. 2+ years of experience with web analytics reporting tools (Google Analytics). Experience with a website A/B and multivariate testing tool (Test & Target, Optimost, SiteSpect). Education and Experience Requirements Bachelor's degree in Mathematics or related field and 3-5 years work experience in the specialty area or an equivalent combination of education and experience, required. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. ServiceMaster is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. An Equal Opportunity/Affirmative Action Employer – of Minorities/Females/Vets/Disability

Customer Service Associate Call Center Permanent - 100788

Thu, 06/25/2015 - 11:00pm
Details: Position Overview Represents American Home Shield to customers and business partners (e.g., contractors,realtors, etc.). Acquires knowledge and understanding of AHS product coverage and must adhere to departmental guidelines, policies, and procedures while maintaining a professional and businesslike relationship with both internal and external customers. Provides every customer with the best possible service experience. Schedule: Monday 7:00 am – 5:30 pm Tuesday 8:00 am – 5:30 pm Wednesday 9:00 am – 5:30 pm Thursday 10:00 am – 5:30 pm Friday 11:00 am – 5:30 pm ServiceMaster is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. An Equal Opportunity/Affirmative Action Employer – of Minorities/Females/Vets/Disability Responsibilities • Assists customers, contractors, and/or business partners via inbound and outbound telephone calls, written correspondence and/or electronic communication according to all AHS policies, procedures and contract coverage • Explains and upholds contract coverage to customers and/or contractors • Follows up with customers, contractors, and/or business partners to ensure customer service issues are resolved • Maintains current knowledge of all AHS policies, procedures, programs and completes required continuing education courses Education and Experience Requirements • High school diploma or general education degree (GED) required • Customer service experience and/or training preferred Knowledge, Skills, and Abilities • Customer service • Computer literacy • Problem solving and decision making • Attention to detail • Multi-tasking • Adapt to a fast-paced environment Physical Demands The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent must be prepared to: * Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. * Sitting for long periods of time while using office equipment such as computers, phones and etc. * Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment. * Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment. Incumbent is required to have: * Close visual acuity to perform detail oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading. Incumbent will be subject to: * Inside working conditions: The change of building environment such as with or without air conditioning and heating. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Medical Appointment Scheduler

Thu, 06/25/2015 - 11:00pm
Details: About the Company This top rated physician group specialty practice has combined expert care with a level of compassion that can only come through their unwavering dedication to patient care. Since 1980, they have been a leader in top quality healthcare services, and their physicians have consistently been voted as Top Docs by Phoenix Magazine. Their consistent success and steady growth make them an ideal career destination, with much room for growth and advancement. They are currently seeking a Medical Appointment Scheduler with excellent customer service skills to join their team. Responsibilities of the Medical Appointment Scheduler Scheduling medical appointments for multiple providers in a high call volume environment Helping with front office duties as needed

Sr. Internal IT Services Technician

Thu, 06/25/2015 - 11:00pm
Details: Job Purpose Summary The primary responsibility of this position is to provide technical support to internal employees, troubleshoot hardware/software issues, perform break/fix tasks, computer imaging, receiving and processing calls/tickets. Essential Job Duties Provide Tier II/other support per request from various constituencies. Investigate and troubleshoot issues Setup new users including imaging new systems, installing software applications, creating AD and Exchange Setup, deploy, manage and troubleshoot Mac and Windows products onsite and remotely Resolve technical LAN/WAN end user problems Add phones to and maintain a VOIP phone system Help monitor backups and network security, and take the appropriate action needed to resolve any issues Setup and maintain of all technologies in corporate office including TV’s, cabling, computers, printers, scanners, projectors, etc. Maintain inventory of all equipment, software and software licenses Assist with creating and maintaining Knowledge Base articles Prioritize and track tickets in ticketing tool Create and maintain detailed documentation

IT Hardware Analyst I

Thu, 06/25/2015 - 11:00pm
Details: Purpose of your Job Position As a Consulate employee, you are entrusted with the responsibility of carrying out your daily tasks and assigned duties while demonstrating Consulate’s Core Values of Compassion, Honesty, Integrity, Respect and Passion. You are expected to provide responsible, consistent results with the creation and implementation of new ideas and concepts that continually improve systems and processes to achieve superior results. The primary purpose of the position is to install, image, and configure computer hardware; troubleshooting and resolving hardware incidents including but not limited to desktop hardware, printers, thin clients, and other devices connected to Consulate's network and maintaining inventory of our hardware. Job Functions As IT Hardware Analyst, you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties. Responsible for installing, imaging, and configuring computer hardware; troubleshooting and resolving hardware incidents. The position will also assist with processing, troubleshooting and responding to office telecommunications and mobile device needs or requests. This position is a non-supervisory function. You may be asked by your supervisor to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time, for any reason. Duties and Responsibilities Troubleshoot hardware, software, and other break/fix issues regarding printing, networking, file shares, etc. Provide printer support including barcode printers, various types of scanners, copiers, printers (mainly HP and Sharp). Resolve Windows XP and Windows 7 Operating System issues and errors. Provide network troubleshooting (mainly Cisco). Customer infrastructure support (wiring and connectivity). Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, and other products. Perform on-site analysis, diagnosis, and resolution of complex hardware problems for a variety of end users, and recommend and implement corrective solutions, including off-site repair as needed. Develop and maintain an inventory of all specialized software, computers, printers, scanners, and other peripheral equipment. Document instances of hardware failure, repair, installation, and equipment that has been deemed end of life. Conduct research on, and make recommendations for, hardware products in support of procurement and development efforts. Work with third-party support and equipment vendors. Ensure that all hardware and support service levels for resolution and updated communication and notes are met. Routine duties are performed with minimal supervision; standard practices or procedures allow me to proceed alone on routine work; occasional check of work while in progress; work is reviewed upon completion. Participate in proactive team efforts to achieve departmental and company goals. Embrace Consulate’s five core values of compassion, honesty, integrity, respect, and passion, and incorporate them into one’s daily job function. Demonstrate respect and compassion in every interaction. Conduct oneself with the highest degree of honesty and integrity in every interaction. Perform all other business-related duties as assigned. Working Conditions Works in office areas. Moves intermittently during working hours. Minimal overnight travel (up to 10%) by land and/or air. Is subject to frequent interruptions. Works beyond normal working hours, weekends and holidays and on shifts/positions as necessary. Participates in an on-call rotation that provides 24x7x365 support of all systems. Is subject to call back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.) Additional working hours as required. Sitting for extended periods of time. Physically able to participate in training sessions, presentations, and meetings. Must be comfortable working in a fast-paced, rapidly changing environment. Occasional travel may be required.

CPG - IT Business Analyst (Houston, TX)

Thu, 06/25/2015 - 11:00pm
Details: Introduction At Columbia Pipeline Group (CPG) we operate more than 15,700 miles of strategically located natural gas pipelines, integrated with one of the largest underground storage systems in North America. From the Gulf Coast to the Northeast, our system connects premium gas supplies with some of the nation's best energy markets, serving customers in more than 16 states. CPG is comprised of Columbia Gas Transmission, Columbia Gulf Transmission, Columbia Midstream Services, Millennium Pipeline, Crossroads Pipeline, Hardy Storage Company, and Central Kentucky Transmission. Our growing operation provides many opportunities to develop your skills and talents, and build a thriving career in our exciting industry. If you're dedicated to innovation and interested in a career you can take pride in, this is the place for you. Responsibilities Purpose: The IT Business Analyst is a liaison between our technology groups and our Columbia Pipeline Group (CPG) business unit stakeholders. This role helps manage the provision of outsourced technology services for Columbia Pipeline Group. This includes services such as application, infrastructure and network services, as well as End User, Service Desk and Security Operations. This role works closely with the Service Delivery Manager to ensure that IT Services are prioritized and delivered as required by business leaders. This role also works closely with the Service Provider Delivery Manager to develop business cases, develop operational metrics, track and monitor the overall progress of small-to-medium sized projects and work directly with customers, Service Delivery, IT Operations and service providers to ensure issues are communicated and resolved in a timely fashion. Key outcomes for success include: Solve day to day escalations by working as a liaison between technology group and CPG stakeholders Helping conduct analysis of key metrics or other data to draw conclusions and help management make better / more informed decisions Facilitation and documentation of new ideas and/or application adoption discussions with business stakeholders, including development of business cases to support the new ideas Keep informed of all the different tasks / projects specific to CPG Essential Responsibilities: Under the direction of the IT Service Delivery Manager, work closely with CPG professionals, project managers and other areas, and Service Providers to document requirement in order develop business cases, track and monitor projects that meet business needs and adhere to agreed-upon service levels (e.g., budget, schedule, and quality) Manage, delegate and communicate application enhancements, innovations, issues and process improvements to CPG areas of the corporation Design, implement and administer application training programs with the CPG business leads Assess, map and maintain current IT-related CPG processes, policies and procedures with the user communities Provide strategic initiatives to increase business efficiency and effectiveness using the resources and applications available to the company Represent IT in change management, user group, training, and project meetings Assist in completion of special projects Conduct a weekly status meeting with the appropriate business and technical liaisons. The Analyst shall collaborate with the IT Service Delivery manager to determine attendees Serve as a resource working directly with business customers to resolve issues on projects and ensure these projects are delivered on time and to the customers satisfaction Ensure customer satisfaction for IT-related activities at CPG Partner with Enterprise Architecture, Change Management, Program Management and other teams within the IT and other organizations to deliver solutions to sustain and improve business. Assist the Service Delivery Manager in ensuring the Service Provider is working to meet or exceed CPG-s defined standards Confirm that Infrastructure Services and Applications Services supporting documentation is available and kept up-to-date Interact with Service Provider team members, helping to ensure they are properly qualified and staffed appropriately to meet CPG business needs With IT Operations, drive resolution of operational and service-based issues, reviewing, analyzing and reporting on service provider operations, as directed by the Service Delivery Manager Prepare for and facilitate regular performance review meetings with the Service Provider and prepare performance and status information for CPG IT and business leaders, as requested With IT Operations, resolve or escalate issues related to Infrastructure Services and Applications Services delivery in a timely manner Maintain a solid understanding of the Service Provider-s operational and service delivery capabilities and processes Collaborate with business stakeholders to conceive new ideas and/or application adoptions Gather information and prepare presentations to assist in executing technology-driven initiatives with CPG Interact with Senior Management/ Executives to communicate and resolve outstanding support issues. Selection Criteria Bachelor of Arts - Computer Science or Management related degree preferred 2+ years of experience in application development and implementation lifecycle or infrastructure analysis, deployment and support is desired Self-motivated individual with excellent interpersonal and organizational skills Working knowledge of Sarbanes Oxley Act Experience with Project Management Methodologies Experience with Documenting Business System Requirements. Detail-oriented with strong analytical skills Ability to meet deadlines and multi-task Working knowledge of application development or IT infrastructure components, trends and best practices Exposure to a diverse array of technologies. Knowledge of Oil & Gas industry trends and best practices Solid skills with computers, mobile devices and software (MS Office Suite, MS Project, and other IT applications) and ability to learn new technical concepts quickly Excellent analytical abilities, including process analysis and development, problem solving and root cause analysis Utilities / Energy industry experience preferred Ability to work in a team with strong collaboration, negotiation, communication, organizational, people management and conflict resolution skills Willingness to travel as needed Inclusion & Diversity Value inclusion within your day to day responsibilities by respecting others' perspectives/convictions, engaging others' opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners. Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds. Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment. How To Apply For immediate consideration, please apply on-line at www.cpg.com/careers on or before July 15, 2015! Equal Employment Opportunity Columbia Pipeline Group is committed to providing equal employment opportunities iin each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, genetic information, or any protected group status as defined by law. Each employee is expected to abide by this principle. ________________________________________________________________ By applying, you may be considered for other job opportunities. ________________________________________________________________

Resource Family Recruiter

Thu, 06/25/2015 - 11:00pm
Details: Rosemary Children's Services opened it's doors in 1920 to help and serve adolescent girls. Since then, the agency has grown to provide "at-risk" youth with therapeutic and compassionate services through Residential Care, Mental Health, Non Public School Foster Family and Adoptions programs. It is the mission of Rosemary Children's Services to help children, adolescents and families heal from their pasts and move toward productive and fulfilling futures, by providing the highest quality of therapeutic support, education and permanency. The Foster Family Agency works directly with our foster youth to provide them with foster care, counseling and services needed to be successful in attaining that mission. Rosemary Children's Services Foster Family Agency has an immediate opening for a Foster Care and Adoptions Clinical Supervisor. Essential job responsibilities are as follows: -Recruitment of Resource Families (Foster and Adoptive Parents), with an expectation of a net growth every month. Active in community outreach (i.e.: churches, schools, libraries, media outlets, and/or other resources to promote awareness of RCS and to advertise for Resource parents. -Conduct initial verbal and written screening / interview with prospective resource parents to determine eligibility and appropriateness. -Schedule and conduct initial home interview and complete home evaluation. -Collect and assist prospective resource families with the collection of resource parent forms, including but not limited to, Criminal Record Statement, DOJ, Child Abuse, and FBI Clearance, Medical Records, CPR and First Aid certification, reference forms, etc. -Schedule and coordinate P.R.I.D.E. (Parent Resources for Informational Development and Education) trainings. -Maintain a comprehensive record of incoming inquiries from prospective resource parents, listing of locations visited and/or solicited, current Resource Families in process, etc. -Comprehend and implement state licensing regulations, county contractual agreements and agency policies and procedures, including submitting and maintaining all required reports to state licensing and the placing agency.

HR Generalist

Thu, 06/25/2015 - 11:00pm
Details: Job Summary: Position that provides direct support to the HR Director (HRD) and the assigned service line leaders in order to achieve human capital solutions via application of HR initiatives, tools and processes. May exert some influence in the formulation of service line policies and programs covering several of the following: recruiting, compensation, benefits, training, employee and labor relations. Able to provide direct assistance to HR leadership with strategic HR operations for the service line and work alongside HR leadership to accomplish overall objectives. Likely provides a moderate amount of work direction to others to successfully accomplish work assignments. Primary / Essential Functions: The Primary/ essential job duties may not be exhaustive . Support and proactively provide solutions to Human Resources leadership and service line leadership (Managers/Directors/VPs) supported by providing generalist expertise in the areas of recruitment, talent development, performance management, employee and labor relations, employee engagement, change management, and other related management challenges. May present, train and/or facilitate HR and other organizational programs. Partner with HR leadership and service line managers, directors and vice presidents to provide coaching and consulting on issues affecting morale, performance, development and organization effectiveness, assisting in root cause analysis and recommending next steps. May act as a liaison between the service line and HR Specialty areas, providing guidance and direction to the service line leadership to ensure consistent, equal and fair treatment of all employees. Consult with service line managers, directors and VPs to ensure that service line requirements are being addressed and satisfied. Will travel to hospital sites to meet with and train team members, assess culture and team effectiveness, do investigations, etc. Partner with HR specialty areas to ensure consistent application and adherence to company policies, procedures and practices. Apply knowledge of organizational and service line practices in making decisions related to the team. Establish and promote a work environment that supports the organizational and service line objectives, while maintaining boundaries established by respective legal regulations (EEO, DOL, ERISA, etc.) May assist and coach leaders on employee related matters, difficult conversations and other performance management issues. Proactively partner with Employee and Labor Relations on complaints and concerns that could result in legal ramifications; assess the severity, involving appropriate individuals and facilitate appropriate action based on policy and practice. Participate in project work and perform other duties as assigned. Scope of Responsibility: The HRBP will provide a broad and varying range of HR support to the HR leadership, service line leadership, while partnering with the HR specialty areas. This support will vary from the moderately complex to complex. Knowledge: Complete understanding and application of principles, concepts, practices, and standards. Full knowledge of industry practices. Problem Solving: Develops solutions to a variety of complex problems. May refer to established precedents and policies. Discretion/Latitude : Work is performed under general direction. Participates in determining objective of assignments. Plans schedules and arranges own activities in accomplishing objectives. Work is reviewed upon completion for adequacy in meeting objectives. Impact: Exerts some influence on the overall objectives and long-range goals of the organization. Erroneous decisions or failure to achieve objectives would normally have a serious effect upon the administration of the organization. Liaison: Represents organization as a prime contact on projects. Interacts with senior internal and external personnel on significant matters that may require coordination between service lines and HR specialty areas. Competencies: Knowledge of employment and labor law – federal and state statutes/regulations. Knowledge of adult learning principles. Ability to engage others and facilitate employee engagement. Ability to facilitate groups and skilled in dealing with changing group dynamics. Ability to assess culture, problem solve and identify priorities. Ability to be customer focused. Ability to prioritize projects. Skilled in problem solving and conflict resolution. Skilled in workplace assessment, investigation and intervention. Skilled in change management. Skilled in coaching and negotiation. Skilled in public speaking. Skilled in business acumen. Skilled in verbal, written and interpersonal communication. Supervision/Work Direction: The HRBP reports directly to the HR Director. Works closely with service line managers, directors, vice presidents and HR specialty areas. Likely provides work direction to recruiters and other supporting HR team members. No direct reports. Internal/External Contacts: Primary contacts include: HR Director, assigned service line management, and HR team members. Education/Experience: Baccalaureate degree in HRIR or related field, with 5 + years of progressive HR experience. Master’s degree preferred. . Human Resources Generalist, HR Manager, Human Resources Business Partner

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