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Workforce Management Specialist - Cincinnati

Tue, 06/09/2015 - 11:00pm
Details: Functions/Responsibilities: The Workforce Management Specialist (WFM) will evaluate staffing levels, schedule adherence, call patterns, and work volume on a real-time basis to ensure service and operations goals are met. The WFM Specialist will be responsible for identifying, analyzing, reporting and making recommendations regarding service performance deviations using multiple data sources and tools to improve performance results. Manage, monitor and evaluate opportunities with contact volume and staffing data Analyze and interpret the information to make recommendations for adjustments to staffing levels to ensure our Service Level Requirements (SLR) and efficiency measurements are met. Produce WFM reports according to deadlines Analyze and understand historical patterns, contacts per hour, agent utilization, exception reporting, and trends Conduct trend analysis of customer order data and Voice of the Customer –VoyC (external customer satisfaction survey) results, and resolve identified issues

Regional Services Specialist / Borgess*

Tue, 06/09/2015 - 11:00pm
Details: Additional Job Information Title: Regional Services Specialist City, State: Kalamazoo, MI Location: Borgess Medical Ctr Department: Business Devp 001 Additional Job Details: FT Days, 40 Hours Weekly Marketing Statement Your Connection to Wellness Borgess isn’t only a place where people go to get well. It’s a place where people learn to stay well and live well. It’s where caregivers and patients connect for lasting wellness. We believe connecting with people at many different levels fosters an environment for better healing. Together, through sharing compassionate care and medical expertise, we’ve touched hundreds of thousands of lives in meaningful ways. Job Description Summary: The Regional Services Specialist assesses, plans, implements and evaluates educational services for staff at Borgess. Responsibilities: Consults with business groups to assess and analyze learning needs and programs. Develops, implements, evaluates and coordinates educational programs utilizing principles of adult learning. Provides consultation in the areas of clinical and/or professional staff development. Serves as a resource in process improvement and/or organizational-wide performance enhancement initiatives. Collaborates with and facilitate participation by BH clinical experts and administrators to develop and implement new clinical business opportunities for BH and its affiliates. Provides support for ongoing clinical services to BH regional affiliates. Explores new clinical opportunities that would benefit the patients of BH and its affiliates. Assists with the development and management of telemedicine/virtual health linkages with owned and affiliated hospitals throughout Michigan. Applies for, manages, and tracks Continuing Medical Education (CME) for regional education activities sponsored by Borgess. Provides ongoing support of our EMS relationships The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Education & Experience: Current Michigan Registered Nurse Licensure required. Bachelor of Schience in health related field required, Masters preferred. Expertise in clinical operations. Knowledge of southwest Michigan health care environment. Minimum of five years experience in a progressively more responsible professional roles in health care delivery required. How To Apply If you have any questions about the application process at Borgess or require a reasonable accommodation to complete the application, please contact the Ascension Health Ministry Service Center at 1-855-992-4672 between the hours of 7:30 a.m. to 8:00 p.m. EST M-F. Equal Employment Opportunity Borgess Health is an equal opportunity employer, dedicated to the nondiscrimination in employment on the basis of race, color, age, religion, sex, national origin, handicap, disability, veteran or marital status.

Certified Coder III  | Borgess Medical Center | FT Days*

Tue, 06/09/2015 - 11:00pm
Details: Additional Job Information Title: Certified Coder III BMC City, State: Kalamazoo, MI Location: Borgess Medical Center Department: Hlth Info Mgmt Ops ICD 10 Additional Job Details: FT Days | 40 Hours Weekly Marketing Statement Your Connection to Wellness Borgess isn’t only a place where people go to get well. It’s a place where people learn to stay well and live well. It’s where caregivers and patients connect for lasting wellness. We believe connecting with people at many different levels fosters an environment for better healing. Together, through sharing compassionate care and medical expertise, we’ve touched hundreds of thousands of lives in meaningful ways. Job Description Summary: The Certified Coder III at Borgess applies the appropriate diagnostic and procedural code to patient health records for purposes of document retrieval, analysis and claim processing. Responsibilities: Abstracts pertinent information from patient records. Assigns the International Classification of Diseases, Clinical Modification (ICD), Current Procedural Terminology (CPT) or Healthcare Common Procedure Coding System (HCPCS) codes, creating Ambulatory Patient Classification (APC) or Diagnosis-Related Group (DRG) assignments. Obtains acceptable productivity/quality rates as defined per coding policy. Queries physicians when code assignments are not straightforward or documentation in the record is inadequate, ambiguous, or unclear for coding purposes. Keeps abreast of and complies with coding guidelines and reimbursement reporting requirements. Maintains quarterly productivity and quality of coding at 95%. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Education & Experience: Six (6) to twelve (12) months on-the-job experience required. Two (2) to three (3) years of progressive inpatient coding experience required. One (1) to two (2) years recent coding experience preferred. High School Diploma or Equivalent (GED) required at start date. Associate's degree preferred. Two (2) year accredited Health Information Technician program preferred. Licenses & Certifications: Must have one (1) of the following required credentials at start date: Certified Coding Specialist (CCS). Registered Health Information Administrator (RHIA). Registered Health Information Technician (RHIT). How To Apply If you have any questions about the application process at Borgess or require a reasonable accommodation to complete the application, please contact the Ascension Health Ministry Service Center at 1-855-992-4672 between the hours of 7:30 a.m. to 9:00 p.m. EST M-F. Equal Employment Opportunity Borgess Health is an equal opportunity employer, dedicated to the nondiscrimination in employment on the basis of race, color, age, religion, sex, national origin, handicap, disability, veteran or marital status.

*Lab Manager  / Borgess Medical Ctr / FT Days*

Tue, 06/09/2015 - 11:00pm
Details: Additional Job Information Title: Manager, Core Lab- Borgess Medical Center City, State: Kalamazoo, MI Location: Borgess Medical Center Department: Lab Administration Additional Job Details: FT Days, 40 Hours Weekly Marketing Statement Your Connection to Wellness Borgess isn’t only a place where people go to get well. It’s a place where people learn to stay well and live well. It’s where caregivers and patients connect for lasting wellness. We believe connecting with people at many different levels fosters an environment for better healing. Together, through sharing compassionate care and medical expertise, we’ve touched hundreds of thousands of lives in meaningful ways. Job Description Summary: The Manager Core Lab at Borgess Medical Center supervises the daily activities of a defined laboratory section. Responsibilities: Establishes policies, procedures and protocols for testing. Oversees quality control testing, instrument maintenance and troubleshooting. Defines analytic accuracy, precision, sensitivity and reference ranges for test methods. Serves as a resource to laboratory staff as well as other members of the healthcare team. Responsible for coordinating and directing the activities of the care teams in the department (Core Lab) Functions as clinical and operational resource for departmental personnel. Assists in the interpretation and clarification of issues related to departmental operations. Adhere to the organization's Corporate Compliance program; adherence, includes but is not limited to, attendance at mandatory Corporate Compliance in-services, carrying out position responsibilities consistent with program guidelines, and reporting any violation of Corporate Compliance. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Education & Experience: Five (5) or more years progressively more responsible related work experience in order to gain full understanding of all policies, procedures, systems, and equipment used within assigned laboratory sections as well as advanced technical and professional proficiency in medical terminology required. Bachelor's egree in Medical Technology or closely related field required. Licenses & Certifications: Certified Medical Technologist required at start date. How To Apply If you have any questions about the application process at Borgess or require a reasonable accommodation to complete the application, please contact the Ascension Health Ministry Service Center at 1-855-992-4672 between the hours of 7:30 a.m. to 8:00 p.m. EST M-F. Equal Employment Opportunity Borgess Health is an equal opportunity employer, dedicated to the nondiscrimination in employment on the basis of race, color, age, religion, sex, national origin, handicap, disability, veteran or marital status.

CENA/Borgess Staffing Solutions*

Tue, 06/09/2015 - 11:00pm
Details: Additional Job Information Title: CENA Borgess Staffing Solutions City, State: Kalamazoo, MI Department: Borgess Staffing Solutions Additional Job Details: Day and Night shift available. Marketing Statement Your Connection to Wellness Borgess isn’t only a place where people go to get well. It’s a place where people learn to stay well and live well. It’s where caregivers and patients connect for lasting wellness. We believe connecting with people at many different levels fosters an environment for better healing. Together, through sharing compassionate care and medical expertise, we’ve touched hundreds of thousands of lives in meaningful ways. Job Description Summary: The CENA assists with basic patient care activities. Responsibilities: Assists with procedures ordered by physician and supervised by a Registered Nurse (RN). Assists patients with tending to personal care, activities of daily living and transfers/transport. Reports findings or changes in physical, mental and emotional conditions to nursing staff. Assists with keeping patient rooms clean and orderly. Meets agency requirements of at least 8 hours of in-service per year. Demonstrates awareness of personal/patient safety and emergency procedures. Uses infection control procedures as defined by agency policy. Exercises independent judgment of knowledge and skills and communicates effectively with patients, families and staff. Must be able to work the assigned work hours, as well as to be placed on the mandation roster and work mandatory overtime. Improves knowledge and skills related to job performance and follows agency polices and procedures. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Education & Experience: Six (6) months experience in a long term care facility required. High School Diploma or Equivalent (GED) required. Graduate of Certified Nurse Assistant training course required. Licenses & Certifications: Basic Life Support (BLS) required within ninety (90) days of start date. Current Certified Nurse Assistant (CNA) required at start date. Fingerprinting is required at start date. How To Apply If you have any questions about the application process at Borgess or require a reasonable accommodation to complete the application, please contact the Ascension Health Ministry Service Center at 1-855-992-4672 between the hours of 7:30 a.m. to 8:00 p.m. EST M-F. Equal Employment Opportunity Borgess Health is an equal opportunity employer, dedicated to the nondiscrimination in employment on the basis of race, color, age, religion, sex, national origin, handicap, disability, veteran or marital status.

*Senior Physician Recruiter - Borgess*

Tue, 06/09/2015 - 11:00pm
Details: Additional Job Information Title: Senior Physician Recruiter City, State: Kalamazoo, MI Location: Borgess Medical Center Department: Talent Acquisition 002 Additional Job Details: FT Days, 40 Hours Weekly Marketing Statement Borgess isn’t only a place where people go to get well. It’s a place where people learn to stay well and live well. It’s where caregivers and patients connect for lasting wellness. We believe connecting with people at many different levels fosters an environment for better healing. Together, through sharing compassionate care and medical expertise, we’ve touched hundreds of thousands of lives in meaningful ways. Job Description Are you a Recruiting professional who seeks something more fulfilling than the daily grind? At Borgess, we consider health care a calling, not simply a job. As the Senior Physician Recruiter at Borgess you will use your business acumen and recruiting expertise to source the best and brightest candidates. You will leverage your negotiation and relationship skills to effectively close candidates. As one of the area’s largest employers, Borgess Health offers exceptional care in diverse specialties. Serving residents in 10 counties across southwest Michigan, Borgess is also part of Ascension Health, the nation’s largest Catholic and nonprofit health system. In this full-time Senior Physician Recruiter role, you will partner with hiring teams to execute and build effective sourcing, assessment, and closing approaches with an ability to manage customer expectations through a deep understanding of the needs of the organization. Working in collaboration with the Physician Recruitment team and Director of Business Development, the primary focus of this role will be: Candidate sourcing, screening and placement of physician and mid-level providers Developing talent networks in targeted areas to turn prospects into candidates Manage candidate communication and experience throughout the process Collaborate with leadership regarding best practices on talent acquisition and workforce utilization Design and implement creative recruitment strategies The candidate we are seeking to join our team will be Bachelor’s prepared and possess three plus years of full life cycle recruiting experience preferably with physicians and/or allied health professionals. Experience in the area of sourcing candidates, interviewing within the framework of position specifications, with the strong ability to screen, interview and prepare a candidate slate within an appropriate and consistent timeline. A strong background ofrecruitment sourcing on a national level with a proven background of internet sourcing utilizing the latest social media and networking tools is required. Ability to achieve results in a fast-paced environment with a focus on strategic goals is crucial. Education & Experience: Three or more years progressively more responsible related work experience necessary in order to gain understanding of departmental policies, procedures and operations and to assume moderately complex administrative duties such as arranging interviews, itineraries, meetings and conferences is required. Three or more years of related work experience necessary to interface effectively with physicians and professionals in the recruitment process is required. Bachelor's degree in Business Administration, Human Resources or Healthcare related field is required. How To Apply If you have any questions about the application process at Borgess or require a reasonable accommodation to complete the application, please contact the Ascension Health Ministry Service Center at 1-855-992-4672 between the hours of 7:30 a.m. to 8:00 p.m. EST M-F. Equal Employment Opportunity Borgess Health is an equal opportunity employer, dedicated to the nondiscrimination in employment on the basis of race, color, age, religion, sex, national origin, handicap, disability, veteran or marital status.

Certified Occupational Assistant / Borgess Gardens / PRN*

Tue, 06/09/2015 - 11:00pm
Details: Additional Job Information Title: Certified Occupational Assistant City, State: Kalamazoo, MI Location: Borgess Gardens Department: SNF Therapy 003 Additional Job Details: Revised PRN wage plus premium! Marketing Statement Your Connection to Wellness Borgess isn’t only a place where people go to get well. It’s a place where people learn to stay well and live well. It’s where caregivers and patients connect for lasting wellness. We believe connecting with people at many different levels fosters an environment for better healing. Together, through sharing compassionate care and medical expertise, we’ve touched hundreds of thousands of lives in meaningful ways. Job Description Summary: The Certified Occupational Therapy Assistant conducts medically prescribed occupational therapy under the supervision of an occupational therapist. Responsibilities: Implements an established treatment plan using appropriate modalities. Documents findings of patient progress. Seeks consultation as necessary. Monitors patient's response to treatment plan. Communicates patient progress and possible goal revisions to occupational therapist. Educates the patient and family/caregiver about patient deficits. Provides discharge planning assistance and information regarding appropriate selection/use of adaptive equipment and community support programs. May oversee the care provided by therapy technicians according to established regulations and practice standards. Education & Experience: One year experience as a Certified Occupational Therapy Assistant with one year in long-term care or rehabilitation setting preferred. Associates Degree in Occupational Therapy required. Licenses & Certifications: State of Michigan Occupational Therapy Assistant certification required at start date. Finger printing is required at start date. How To Apply If you have any questions about the application process at Borgess or require a reasonable accommodation to complete the application, please contact the Ascension Health Ministry Service Center at 1-855-992-4672 between the hours of 8:00 a.m. to 9:00 p.m. EST M-F. Equal Employment Opportunity Borgess Health is an equal opportunity employer, dedicated to the nondiscrimination in employment on the basis of race, color, age, religion, sex, national origin, handicap, disability, veteran or marital status.

Customer Service Representative - Full Time (Floating)

Tue, 06/09/2015 - 11:00pm
Details: Check 'n Go has been a leader in the financial services arena since 1994. If you are interested in working with a strong leadership team, evolving financial products, and a team that feels more like a family than co-workers; this is the place for you! You will enjoy a business casual work environment, with fun and rewarding career advancement opportunities. Thank you for your interest in becoming a part of the Check ‘n Go Team. General Function: Provide superior customer service to Check ‘n Go/Allied customers by greeting customers, processing customer loan applications, answering customer inquiries regarding loan and product offerings, promote product offerings to customers, assist in the daily upkeep up of store premises and opening and closing of the store. Duties & Responsibilities: Provide superior customer service to customers, process in store loan applications and assist with marketing promotions. Perform necessary customer verifications to validate information presented is accurate. Ensure transaction check numbers match checks in printer and process loan applications per established guidelines. Answer telephone inquiries in response to general questions, customer applications, requests or other issues. Place outgoing customer courtesy calls and appointment reminders in accordance with federal regulations and store operating procedures. Escalate customer complaints to the Store Manager if unable to resolve the issue directly with the customer. Balance individual batch receipts with store sales reports at end of day and assist with resolving over/shorts as needed. Assist in the execution of all Company marketing plans and programs, ensuring precise and timely set-up, excellent execution and within established deadlines. Responsible for compliance with company/State policy and procedures including Federal regulation where applicable. Ensure CFSA best practices are maintained. Assist in the following store operation areas: Store Opening and Closing procedures. Ensure customer counter area and store is clean and stocked with the supplies necessary to conduct daily business. Ensure store appearance (internal and external) is maintained to company standards. Call banks to determine if checks returned for non-sufficient funds (NSF) can be collected. Make bank runs to collect on NSF checks. Courtesy calls Handle and count currency, cash, and coins to include managing a cash drawer, counting cash deposits, moving cash from secure safe to cash draw and other cash handling requirements. Participate in roadside marketing as needed. Participate in field collections as needed Other duties assigned

Customer Service Representative - Part Time

Tue, 06/09/2015 - 11:00pm
Details: Check 'n Go has been a leader in the financial services arena since 1994. If you are interested in working with a strong leadership team, evolving financial products, and a team that feels more like a family than co-workers; this is the place for you! You will enjoy a business casual work environment, with fun and rewarding career advancement opportunities. Thank you for your interest in becoming a part of the Check ‘n Go Team. General Function: Provide superior customer service to Check ‘n Go/Allied customers by greeting customers, processing customer loan applications, answering customer inquiries regarding loan and product offerings, promote product offerings to customers, assist in the daily upkeep up of store premises and opening and closing of the store. Duties & Responsibilities: Provide superior customer service to customers, process in store loan applications and assist with marketing promotions. Perform necessary customer verifications to validate information presented is accurate. Ensure transaction check numbers match checks in printer and process loan applications per established guidelines. Answer telephone inquiries in response to general questions, customer applications, requests or other issues. Place outgoing customer courtesy calls and appointment reminders in accordance with federal regulations and store operating procedures. Escalate customer complaints to the Store Manager if unable to resolve the issue directly with the customer. Balance individual batch receipts with store sales reports at end of day and assist with resolving over/shorts as needed. Assist in the execution of all Company marketing plans and programs, ensuring precise and timely set-up, excellent execution and within established deadlines. Responsible for compliance with company/State policy and procedures including Federal regulation where applicable. Ensure CFSA best practices are maintained. Assist in the following store operation areas: Store Opening and Closing procedures. Ensure customer counter area and store is clean and stocked with the supplies necessary to conduct daily business. Ensure store appearance (internal and external) is maintained to company standards. Call banks to determine if checks returned for non-sufficient funds (NSF) can be collected. Make bank runs to collect on NSF checks. Courtesy calls Handle and count currency, cash, and coins to include managing a cash drawer, counting cash deposits, moving cash from secure safe to cash draw and other cash handling requirements. Participate in roadside marketing as needed. Participate in field collections as needed Other duties assigned

Store Manager

Tue, 06/09/2015 - 11:00pm
Details: General Function: Responsible for daily operations and profitability of one or more Check ‘n Go locations. Primary responsibility for site operations, customer service, collections and the leadership of Customer Service Representative(s). Duties & Responsibilities: Daily Store Operations Provide superior customer service to Check ‘n Go customers by greeting customers, complete customer applications, enter information into computer, putting customers on the correct due date, following established policies and procedures, ensuring that transaction check numbers match checks in STARS system and process loan applications per established guidelines. Perform customer verifications. Answer telephone inquiries providing superior customer service in response to general questions, customer applications, requests or other issues. Place outgoing customer courtesy calls and appointment reminders in accordance with federal regulations and store operating procedures. Escalate customer complaints to the DDO, if unable to resolve the issue directly with the customer. Balance individual batch receipts with store sales reports at end of day and assist with resolving over/shorts as needed. Ensure customer counter area and store is clean and stocked with the supplies necessary to conduct daily business. Ensures store appearance (internal and external) is maintained to company standards. Execute all Company marketing plans and programs, ensuring precise and timely set-up, excellent execution and within established deadlines. Responsible for compliance with company/State policy and procedure including Federal regulation where applicable. Ensures CFSA best practices are maintained. Assist’s with the following areas: Store Opening and Closing procedures. Call banks to determine if checks returned for non-sufficient funds (NSF) can be collected. Makes bank runs to collect on NSF checks. Courtesy Calls Maintain accurate store and bank records Order and maintain store supplies Approve initial and subsequent customer transactions. Follow established Check ‘n Go operational and Human Resource policies and procedures. Communicate with supervisor (DDO) regarding store operations, staffing needs, business and advertising needs. Responsible for timely daily check/cash bank deposits, over/short reports, daily store reports and other financial reporting. Responsible for handling and counting currency, cash, and coins to include managing a cash drawer, counting cash deposits, moving cash from secure safe to cash draw and other cash handling requirements. Ensure that store adheres to established collection policies. Responsible for meeting profitability results. Serve as subject matter expert in operations and policies, and provide leadership to store employees. Recruit, interview, recommend for hire, oversee work of and train one or more Customer Service Representatives. Coordinate and maintain store staff schedules Ensure that staff provides excellent customer service. Addresses Market interest items and keeps appropriate leadership informed (i.e. competition, etc.). Is responsible for the overall accountability, profitability and day to day business of the assigned location(s). Participate in roadside marketing as needed. Participate in field collections as needed Other duties as assigned.

Customer Service Representative - Part Time

Tue, 06/09/2015 - 11:00pm
Details: General Function: Provide superior customer service to Check ‘n Go/Allied customers by greeting customers, processing customer loan applications, answering customer inquiries regarding loan and product offerings, promote product offerings to customers, assist in the daily upkeep up of store premises and opening and closing of the store. Duties & Responsibilities: Provide superior customer service to customers, process in store loan applications and assist with marketing promotions. Perform necessary customer verifications to validate information presented is accurate. Ensure transaction check numbers match checks in printer and process loan applications per established guidelines. Answer telephone inquiries in response to general questions, customer applications, requests or other issues. Place outgoing customer courtesy calls and appointment reminders in accordance with federal regulations and store operating procedures. Escalate customer complaints to the Store Manager if unable to resolve the issue directly with the customer. Balance individual batch receipts with store sales reports at end of day and assist with resolving over/shorts as needed. Assist in the execution of all Company marketing plans and programs, ensuring precise and timely set-up, excellent execution and within established deadlines. Responsible for compliance with company/State policy and procedures including Federal regulation where applicable. Ensure CFSA best practices are maintained. Assist in the following store operation areas: Store Opening and Closing procedures. Ensure customer counter area and store is clean and stocked with the supplies necessary to conduct daily business. Ensure store appearance (internal and external) is maintained to company standards. Call banks to determine if checks returned for non-sufficient funds (NSF) can be collected. Make bank runs to collect on NSF checks. Courtesy calls Handle and count currency, cash, and coins to include managing a cash drawer, counting cash deposits, moving cash from secure safe to cash draw and other cash handling requirements. Participate in roadside marketing as needed. Participate in field collections as needed Other duties assigned

Customer Service Representative - Part Time

Tue, 06/09/2015 - 11:00pm
Details: Check 'n Go has been a leader in the financial services arena since 1994. If you are interested in working with a strong leadership team, evolving financial products, and a team that feels more like a family than co-workers; this is the place for you! You will enjoy a business casual work environment, with fun and rewarding career advancement opportunities. Thank you for your interest in becoming a part of the Check ‘n Go Team. General Function: Provide superior customer service to Check ‘n Go/Allied customers by greeting customers, processing customer loan applications, answering customer inquiries regarding loan and product offerings, promote product offerings to customers, assist in the daily upkeep up of store premises and opening and closing of the store. Duties & Responsibilities: Provide superior customer service to customers, process in store loan applications and assist with marketing promotions. Perform necessary customer verifications to validate information presented is accurate. Ensure transaction check numbers match checks in printer and process loan applications per established guidelines. Answer telephone inquiries in response to general questions, customer applications, requests or other issues. Place outgoing customer courtesy calls and appointment reminders in accordance with federal regulations and store operating procedures. Escalate customer complaints to the Store Manager if unable to resolve the issue directly with the customer. Balance individual batch receipts with store sales reports at end of day and assist with resolving over/shorts as needed. Assist in the execution of all Company marketing plans and programs, ensuring precise and timely set-up, excellent execution and within established deadlines. Responsible for compliance with company/State policy and procedures including Federal regulation where applicable. Ensure CFSA best practices are maintained. Assist in the following store operation areas: Store Opening and Closing procedures. Ensure customer counter area and store is clean and stocked with the supplies necessary to conduct daily business. Ensure store appearance (internal and external) is maintained to company standards. Call banks to determine if checks returned for non-sufficient funds (NSF) can be collected. Make bank runs to collect on NSF checks. Courtesy calls Handle and count currency, cash, and coins to include managing a cash drawer, counting cash deposits, moving cash from secure safe to cash draw and other cash handling requirements. Participate in roadside marketing as needed. Participate in field collections as needed Other duties assigned

Customer Service Representative - Part Time

Tue, 06/09/2015 - 11:00pm
Details: Check 'n Go has been a leader in the financial services arena since 1994. If you are interested in working with a strong leadership team, evolving financial products, and a team that feels more like a family than co-workers; this is the place for you! You will enjoy a business casual work environment, with fun and rewarding career advancement opportunities. Thank you for your interest in becoming a part of the Check ‘n Go Team. General Function: Provide superior customer service to Check ‘n Go/Allied customers by greeting customers, processing customer loan applications, answering customer inquiries regarding loan and product offerings, promote product offerings to customers, assist in the daily upkeep up of store premises and opening and closing of the store. Duties & Responsibilities: Provide superior customer service to customers, process in store loan applications and assist with marketing promotions. Perform necessary customer verifications to validate information presented is accurate. Ensure transaction check numbers match checks in printer and process loan applications per established guidelines. Answer telephone inquiries in response to general questions, customer applications, requests or other issues. Place outgoing customer courtesy calls and appointment reminders in accordance with federal regulations and store operating procedures. Escalate customer complaints to the Store Manager if unable to resolve the issue directly with the customer. Balance individual batch receipts with store sales reports at end of day and assist with resolving over/shorts as needed. Assist in the execution of all Company marketing plans and programs, ensuring precise and timely set-up, excellent execution and within established deadlines. Responsible for compliance with company/State policy and procedures including Federal regulation where applicable. Ensure CFSA best practices are maintained. Assist in the following store operation areas: Store Opening and Closing procedures. Ensure customer counter area and store is clean and stocked with the supplies necessary to conduct daily business. Ensure store appearance (internal and external) is maintained to company standards. Call banks to determine if checks returned for non-sufficient funds (NSF) can be collected. Make bank runs to collect on NSF checks. Courtesy calls Handle and count currency, cash, and coins to include managing a cash drawer, counting cash deposits, moving cash from secure safe to cash draw and other cash handling requirements. Participate in roadside marketing as needed. Participate in field collections as needed Other duties assigned

Customer Service Representative - Full Time

Tue, 06/09/2015 - 11:00pm
Details: Check 'n Go has been a leader in the financial services arena since 1994. If you are interested in working with a strong leadership team, evolving financial products, and a team that feels more like a family than co-workers; this is the place for you! You will enjoy a business casual work environment, with fun and rewarding career advancement opportunities. Thank you for your interest in becoming a part of the Check ‘n Go Team. General Function: Provide superior customer service to Check ‘n Go/Allied customers by greeting customers, processing customer loan applications, answering customer inquiries regarding loan and product offerings, promote product offerings to customers, assist in the daily upkeep up of store premises and opening and closing of the store. Duties & Responsibilities: Provide superior customer service to customers, process in store loan applications and assist with marketing promotions. Perform necessary customer verifications to validate information presented is accurate. Ensure transaction check numbers match checks in printer and process loan applications per established guidelines. Answer telephone inquiries in response to general questions, customer applications, requests or other issues. Place outgoing customer courtesy calls and appointment reminders in accordance with federal regulations and store operating procedures. Escalate customer complaints to the Store Manager if unable to resolve the issue directly with the customer. Balance individual batch receipts with store sales reports at end of day and assist with resolving over/shorts as needed. Assist in the execution of all Company marketing plans and programs, ensuring precise and timely set-up, excellent execution and within established deadlines. Responsible for compliance with company/State policy and procedures including Federal regulation where applicable. Ensure CFSA best practices are maintained. Assist in the following store operation areas: Store Opening and Closing procedures. Ensure customer counter area and store is clean and stocked with the supplies necessary to conduct daily business. Ensure store appearance (internal and external) is maintained to company standards. Call banks to determine if checks returned for non-sufficient funds (NSF) can be collected. Make bank runs to collect on NSF checks. Courtesy calls Handle and count currency, cash, and coins to include managing a cash drawer, counting cash deposits, moving cash from secure safe to cash draw and other cash handling requirements. Participate in roadside marketing as needed. Participate in field collections as needed Other duties assigned

Practice Lead, Inside Sales

Tue, 06/09/2015 - 11:00pm
Details: Practice Lead, Inside Sales Job Summary : This Sr. level position reporting to the VP of Commercial Channel Services is responsible for partnering with the senior leadership team in the ongoing assessment, development, and implementation of the companies inside sales strategy, inside sales process, and inside sales consultative solution design. In addition, this position is responsible for partnering with the business development team to drive the development, adoption and execution of a consultative solution design methodology, ultimately leading to increased service sales and attainment of the commercial business unit and company goals. In addition, this position is responsible for partnering with the client services team and existing customers to engage in strategic planning, drive innovative thinking, and act as an advisor to deliver more customer value and achieve sales results. Essential Functions: Performs Sales Consulting Performs Business Consulting Leverages and executes a defined consulting methodology or process Ability to take material from a variety of sources and develop a cohesive vision leading to logical solution Willingness to challenge current state and popularly held beliefs with supporting position Ability to quickly and effectively transition approach from one complex industry or vertical to another Develops decisions by analysis of fact but able to deal in abstract environments that may lack clarity Develops and validates hypothesis and link to facts, historical data or third party information Ability to translate complex analytic modeling across a wide range of industries, verticals, and stakeholder levels Ability to communicate complex subjects in written form Skilled in developing models to communicate and simplify complex and abstract concepts Ability to interact and engage across all levels of an organization Experience to effectively change approach in real time based on stakeholder and meeting room dynamics Supervisory or Management Responsibility/Decision Making Level: Practice leaders regularly interact with all the levels of organizations, internally and externally, generally have the appropriate skills and experience to be considers “experts” in their specific field Capable of designing complex sales solutions, and having high level strategic, forward looking, conversations This position does not have direct reports but it does require the ability to influence others in non -reporting relationships Most areas of the organization are directly or indirectly impacted by the practice leader’s work Minimum Education and/or Experience: Bachelor’s Degree in related field required Master’s Degree in related field preferred Requisite Abilities and/or Skills: Excellent Written, Verbal, Non Verbal, and Presentation Skills Proven consulting experience Proven sales and operations leadership experience Deep understanding of business operations, finance, sales and marketing Functional expertise in Lead Generation Proficient in MS Office (Excel, Access, PowerPoint, and Outlook) Senior level, strategic and forward-looking position that will help maximize our current inside sales services, develop our future inside sales services strategy, and work to execute that strategy long term Extensive experience in large inside sales/call center operation environments (i.e. in the neighborhood of 500 - 1000+ rep, either in one location, across multiple locations, or both) Experience consulting with companies or working to develop business cases/build out/design/implement large inside sales/call center operations Experience/expertise and a forward looking view at the technology associated with inside sales (sales productivity tools, SFDC, call center technology, etc.) Extensive experience in a consulting role vs. an operational role, experience with strategic planning, business case development and design, services life cycle development, acquisition evaluation, partnerships, etc. Experience working at a consulting company is preferred Additional Job Requirements: Sales Leadership Business Operations & General Management Business Strategy Development Direct/Indirect/Inside/Outside/Sales Support Product and Service Offerings Driving cross functional performance in a matrix organization and team based environment Sales Consulting Business Consulting Leverage and execution of a defined consulting methodology or process Able to take material from a variety of sources and develop a cohesive vision leading to logical solution Willingness to challenge current state and popularly held beliefs with supporting position Ability to quickly and effectively transition approach from one complex industry or vertical to another Develop decisions by analysis of fact but able to deal in abstract environments that may lack clarity Develop and validate hypothesis and link to facts, historical data or third party information Translate complex analytic modeling across a wide range of industries, verticals, and stakeholder levels Ability to communicate complex subjects in written form Skilled in developing models to communicate and simplify complex and abstract concepts Ability to interact and engage across all levels of an organization Experience to effectively change approach in real time based on stakeholder and meeting room dynamics Additional job duties as assigned MarketSource is an Equal Opportunity Employer; Minorities/Women/Veterans/Disabled

Insurance Sales Agent

Tue, 06/09/2015 - 11:00pm
Details: Schedule Required: Full time schedule, 40-hours per week based on operating hours of location assigned. May include evenings and rotating Saturday & Sunday hours. Specific schedules for location will be discussed at time of interview. Special Info: COMPETENCIES : Primary Sales PURPOSE: Enhance Member Value through the sale of insurance products. Properly place new business insurance policies to support Agency objectives, optimize profitability with MAIG and maintain long-term relationships with Agency Carriers. ESSENTIAL FUNCTIONS: (90%) Complete sales of insurance products by qualifying applicants, following leads, soliciting business, counseling customers concerning coverage and/or policy changes, quoting insurance rates, and accurately completing new insurance applications. Generate new business sales and/or retention of existing Agency business, based upon priority of responsibilities as assigned by management. Place customers in appropriate market using company and Agency prescribed guidelines. Successfully navigate required computer applications (i.e. MRM, SilverPlume, carrier application sites, Intranet, carrier management system). Recognize and maintain fiduciary responsibility to collect down payments and premiums and to protect customers’ confidentiality and privacy in accordance with company and regulatory requirements. Execute and facilitate Insured’s service requests when appropriate. Anticipate and execute on account rounding and cross-selling opportunities. Complete training and continued education and professional development programs, as required. As approved by management, represent AAA Mid-Atlantic Insurance Agency in public forums to enhance networking and sales opportunities. Support the sales and service of all AAA Club products and benefits. OTHER DUTIES AND RESPONSIBILITIES: (10%) Work closely with service departments and underwriting to successfully meet customers’ needs. Complete related tasks and duties as directed by Agency Management (and Retail Office Managers, as appropriate).

Vault Clerk

Tue, 06/09/2015 - 11:00pm
Details: REPORTS TO (POSITION): Vault Manager ________________________________________ JOB SUMMARY • FULL TIME position • Hours are late Monday night thru Saturday morning • Start time fluctuates between 11:00pm and 3:00am and will work to close; approximately 8 hours per day • $10.50 per hour; $11.50 per hour with gun permit Responsible for the security of cargo checked into the vault and out of the vault. Process liability to insure that it is ready for the various shuttles to banks, other branches or the airport. The essential functions of this position are: 1.Knowledge of all vault operations, including check-in & check-out, balancing of the vault and operation of alarms. 2. Responsible for mastering all vault procedures relating to verification and balancing. 3. Responsible for report any security and safety violations to management. 4. May operate a vehicle on route and perform duties as Driver/Guard if necessary. 5. May operate a vehicle in order to complete shuttle routes. 6.Other duties as required. The minimum Knowledge, Education, Experience, Skills, and/or Abilities required to perform this job are, including any physical requirements: 1. Must be detail oriented and accurate. 2. Must be able to perform all Driver/Guard duties: i.e., physical requirements of lifting (50lbs.); getting into and out of vehicle 40 - 70 times daily. 3.Must be DOT certified. Able to operate a forklift. 4.Must possess good interpersonal and communication skills. 5.Must know OMS (Operating Manifest System), D-Trak. Dunbar is proud to be an Equal Opportunity Employer-Minority/Female/Disabled/Veteran. All qualified applicants will be considered for employment without regard to their race, gender, religion, disability, veteran or other protected status. We are committed to providing reasonable accommodation to applicants with disabilities. If you require a reasonable accommodation to apply for a position with Dunbar, please call our headquarters office at (800) 888-2129 and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis.

Dialysis Registered Nurse (RN), 3 days/wk, 30 hrs/wk, part time

Tue, 06/09/2015 - 11:00pm
Details: To be considered for the position, please (1) upload your resume, (2) complete the application in its entirety, and (3) answer the screening questions. Summary: The Registered Nurse provides specialized nursing care in the hemodialysis unit or the home department. In the absence of the Charge Nurse, the Registered Nurse coordinates the activities of the department staff and patients. Responsibilities: Essential Duties and Responsibilities include the following. Other duties may be assigned. Conducts and documents patient assessments pre, during and post dialysis. Maintains patient confidentiality of information. Prior to initiation of dialysis, (1) performs or assures performance and charting of chlorine and chloramine test on reverse osmosis (RO) product water, (2) assures that machine has no residual disinfectant, (3) checks machine alarms, (4) assures that conductivity, temperature and pH of dialysate have been confirmed with an independent meter and charted, (5) confirms patient treatment orders for dialyzer, bath composition, pre-treatment blood work, medications or special procedures. Initiates, monitors and terminates dialysis. Performs hemodialysis treatments in accordance with approved facility policies and procedures. If mechanical problems are noted with a machine, tries to troubleshoot the problem; if unable to resolve the problem, contacts appropriate technical personnel. Recognizes changes in a patient’s condition and / or emergent situations and takes immediate and appropriate actions. Communicates patient problems to physicians and documents whether or not new orders resulted from the physician. Transcribes and implements physician orders as well as electronically enters orders in the MIS, as needed. Administers and charts all prescribed pre, intra and post dialysis medications and charge items in the Medical Information System (MIS) and on the treatment flow sheet. After dialysis, performs or assures that a machine is disinfected internally, according to the facility protocol; disinfects the outside of the machine, chair, and counter behind the machine. Disposes of contaminated trash in appropriate receptacles. Directs and monitors non-licensed patient care staff in accordance with facility policies and procedures. Documents properly the Epogen count (beginning and ending inventory count) in the Epogen overfill MIS screen. Assists in teaching and training new staff members as directed by the head nurse. Monitors patient care parameters on an ongoing basis. Identifies and coordinates patient care with physicians to comply with established protocols and local ESRD Network criteria. Documents patient care provided according to DCI and nursing standards. Collaborates with other disciplines to develop, identify and implement plans to address patient care problems. Writes a monthly progress note on every assigned patient. Participates in patient care conferences, medical rounds and chart reviews, as assigned. Provides initial and ongoing patient teaching. Documents patient education to ensure compliance with the local ESRD Network, regulatory agencies, DCI corporate and clinic requirements. Obtains medical release forms and consent forms annually, or as required. Interacts with local hospitals as a liaison to facilitate continuity of care. Works with the head nurse to maintain medication inventory of the facility. Works with the chief technician to ensure an adequate stocking of unit supplies. Reports housekeeping and equipment problems to technical staff. Knows and follows clinical policies and procedures according to accepted standards of care, DCI policy and regulatory requirements. Works with the head nurse and nurse manager to assure that occurrence reporting, fire drills, emergency preparedness reviews, mock code drills, infection control practices, OSHA compliance, sharps injury prevention programs, proper disposal of hazardous waste materials, and post exposure prophylaxis are carried out in a timely fashion. Assumed responsibility for professional growth through reading and attending conferences and workshops. Knows and follows written human resource policies. Participates in the evaluation of performance of equipment. Pursues the acquisition of required supplies and equipment through appropriate channels. Maintains effective communication among clinical and technical staff, physicians, patients, administration, social work and dietary personnel. Assists the head nurse in administrative and supervisory duties. Actively supports and promotes appropriate staff attitudes and loyalty to management. Maintains a clean and orderly work environment. Knows and implements safe and effective infection control procedures in accordance with facility policies and procedures. Knows and practices procedures related to hazardous waste disposal. Adheres to OSHA (Occupational Safety and Health Administration) requirements for job safety and prevention of blood borne pathogens (personal protective equipment, etc.) Knows and is able to implement emergency, fire, disaster and CPR protocols. Refers patient care needs to the head nurse and director of nursing for consideration in budget preparation. Participates Supervises non-licensed direct patient care staff.

2nd Shift Welder

Tue, 06/09/2015 - 11:00pm
Details: 2nd Shift Welder Position Description: Under the direction of the area supervisor, perform Mig welding or electric welding equipment in the fabrication of parts, to be used in the assembly of product lines to create a high quality finished product. Components may be standardized or customized as to design and function. Primary Responsibilities: • Receive instructions, prints and work orders for each job. Plan details of working procedure, tools and material requirements • Perform basic welds involving varying degrees of precision and control • Work from drawings and specifications; use micrometers, depth gauge, fixed gauges, etc. incidental to operations. • Fabricate equipment by burning and welding various metals. Repair equipment by using welding techniques and appropriate welding equipment • Clean and prepare surfaces to be welded. Set up, assemble and tack weld parts • Build up worn or defective surfaces • Use burning equipment to dismantle assemblies and to cut material to size and shape • Use of hoists, mechanical drawings, and fabrication equipment • Perform work in adherence with quality standards • Practice safe work habits, following safety guidelines with respect to operation and personal safety gear, and support company safety initiatives Additional Responsibilities: • Assist in other work centers as needed • Repair/correction of errors • Learn complex welds with supervision of certified welder • Housekeeping • Participation in training sessions • Assist in training of coworkers • Other duties as directed Special Skills Required/ Desired: • High school diploma or equivalent – Desired • Basic welding experience and/or training – Required • Basic knowledge of Mig Welding Equipment – Required • Successful completion of internal weld test - Desired • Working towards apprenticeship or certification -Desired • Mechanical aptitude – Required • Basic math skills – Required • Ability to read diagrams/prints/weld symbols – Required • Ability to operate plasma cutter – Desired • Forklift experience – Desired • Ability to follow direction and work in a team environment - Required Equipment Used: • Welding equipment, plasma cutter, drill press, micrometer, hand tools, cutting machine, power tools, pneumatic tools, pallet jack, hoists, ladders, forklift Physical Demands/ Working Conditions: • While performing the duties of this job, the employee is constantly required to use hands to finger, handle, or touch objects, tools, or controls. • Constantly perform repetitive tasks. • The employee is constantly required to stand extended periods of time; walk; reach above shoulders; stoop, kneel, and crouch. • Specific vision abilities required by this position include close vision, depth perception and the ability to adjust focus. • Frequent pushing and pulling of carts, pallet jacks and units with up to 50 lbs of force. • Constant lifting of up to 50lbs without assistance or equipment. • Ability to work overtime as needed. • Frequently work in/around high noise level areas. • Environment is not climate controlled. EOE/Minorities/Females/Vet/Disability

Bedmaker

Tue, 06/09/2015 - 11:00pm
Details:

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