Fond du Lac Jobs

Details: Part-time instructors needed at the Annandale Campus of Northern Virginia Community College to teach first and second semester College Composition. Interested applicants should have a master’s degree with at least 18 graduate semester hours in English. Positions are located at the Annandale campus. Salary is per credit hour and based on education and experience. Duties and Responsibilities Teach College Composition courses at the Annandale Campus of Northern Virginia Community College.

Details: Adjunct faculty members are responsible for teaching various courses in the Computer Science field of study. Courses are offered in traditional, hybrid, and distance learning environments. Adjunct faculty members are needed to teach day, evening or weekend classes. These positions are located at the Annandale campus. Salary is per credit hour and based on education and experience. Duties and Responsibilities

Details: Parallon Business Solutions Richmond Shared Service Center is seeking a motivated Full Time Collections Special Operations Analyst . Work hours are Monday - Friday, 8:30am - 5pm. Match corresponding documentation with account files Retrieve and provide Explanation of Benefit information (EOBs) for Customer Service Representative Research and correspondence to assist with responses to customer inquiries Assist with sorting, counting, dating and researching information Assist with prioritizing incoming mail Review remittance advice and EOBs for corrections, rebilling and patient portion release Review and perform follow up on Medicare Service Center returns for corrected insurance & updates to CWF records Review Medicare AR to identify opportunities for escalation and needed action by MSC for claim resolution Review & work system reports for corrections to be made to Patient Accounting/Artiva so that AR will systems will be in sync Review month end reporting for appropriate facility accruals Review and work assigned Artiva pools on a daily basis making necessary corrections to ensure proper account flow We offer a convenient location, free parking, training support, competitive compensation, and excellent benefits that include several insurance packages to choose from, paid time off for vacation, sick leave and holidays, company matching 401K. Must have at least one year of Medicare collections or billing experience Must have a High School diploma or GED

Details: Parallon Supply Chain is currently searching for a Operating Room Materials Manager based at Research Medical Center . This person is responsible for managing, implementing, measuring, and directing all Supply Chain related activities within the O.R. This individual will have direct reports including the O.R. Supply Chain Technicians and O.R. Internal Control Coordinator.

Details: GENERAL SUMMARY OF DUTIES The Division Pharmacy Inventory and Procurement Analyst is responsible for surveillance and improvement of the division’s procurement processes for pharmaceuticals. This includes review of facility generated pharmacy orders, preparing pharmacy purchasing reports, improving contract compliance, monitoring market share agreement compliance, communicating with the facility pharmacy director and staff on purchasing issues, assisting hospitals in sourcing products when primary items are unavailable upon division direction, auditing invoice data for accuracy, and other designated division level pharmacy purchasing functions. Other duties include providing analytical support to division level budget decision-making and performing financial analysis and presentation to senior division leadership. Analytical tasks will include but not limited to charge master price modeling, adhoc variance analysis, dashboard and benchmark development and maintenance, monitoring and reporting pharmacy spend and savings information, data mining and forecasting. SUPERVISOR – Division Pharmacy Director SUPERVISES – Not applicable EDUCATION - Associates or Bachelors degree in Finance, Business Management, Healthcare Administration or similar required. - Masters preferred. EXPERIENCE - 3 years of inventory management/purchasing contract experience in hospital pharmacy or similar setting required. - Knowledge of pharmacy activities and duties including drug terminology, purchasing, contracts, and nomenclature required. CERTIFICATE/LICENSE - None TRAVEL - Some travel required DUTIES INCLUDE BUT ARE NOT LIMITED TO: - Analyze annual spend on identified products to identify savings opportunities. - Prepare presentations, executive summaries, and other documentation to outline savings opportunities for facility and division management teams. - Assist, coordinate or manage implementation of selected contracts. - Works with the Division Clinical Resource Director, facility based Supply Chain Director, and other facility based or supply chain personnel to provide product analysis for product selection and standardization. - May assist facility or division Supply Management Action Teams with product analysis. - Provides supervision and guidance to facility buyers to optimize purchasing practices for successful pharmacy inventory management. - Supervise and facilitate facility process to optimize inventory management for pharmacy and in automated dispensing cabinets. - In concert with the DDOP, manage the Hospira Safety Software Library, maintaining formulary standardization throughout the network. - Facilitate Division Formulary standardization by coordinating efforts among facility buyers, Pharmacy Directors, Clinical Managers and PharmacyWholesaler. - Works with facility DOP, Controller and CFO to identify drug cost variances on a monthly basis and develop ongoing action plan to better manage those factors that can be controlled at the facility level. - Identify contracting opportunities through data mining and new available Letter of Commitments. - Assist facilities maintain appropriate pharmacy inventory through optimal purchasing practices. - Runs bid compliance checks and makes recommendations for formulary changes as necessary to ensure maximum savings for contracts. - Assists facility pharmacy buyers on all product substitutions when backorders occur during the normal procurement process. - Performs periodic compliance audits for CSC pharmacy distribution license. - Assists internal control on price changes and resolving price discrepancies. - Assist CSC in maintaining required pedigree documentation for eligible products (if applicable). - Monitors pharmacy contract compliance reports and presents opportunities to facilities. - Performs pharmacy invoice price audits. - Performs pharmacy purchasing cost analyses. - Handle process for return/destruction of all expired/recalled CSC pharmacy products. - Monitor trends in facility utilization of reverse distributors. - Identify and analyze product trends by supplier and SKU. - Monitor new releases (contract and or generic) and communicated to facility staff. - Communicate facility purchasing issues and requests to pharmacy GPO staff. - Work with pharmacy wholesaler to implement product and process improvements. - Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement. - Other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES - Organization: proactively prioritizes needs and effectively manages resources. - Communication: communicates clearly and concisely. - Judgment: makes decisions based upon job knowledge and experience. Considers all impacted areas in decision process. - Seeks advice where applicable. - Judgment sensible and reliable. - Customer Orientation: establishes and maintains long-term customer relationships, building trust and respect by consistently meeting/exceeding expectations. - Interpersonal Skills: able to work effectively with other employees, patients and external parties. - PC Skills: demonstrates proficiency in Microsoft Office, Meditech, Business Objects and purchasing vendor applications and others as required. - Policies and Procedures: articulates knowledge and understanding of organizational policies, procedures and systems. - Basic Skills: able to perform mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately. PHYSICAL DEMANDS/WORKING CONDITIONS Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate reports. Requires lifting boxes or totes up to 50 pounds occasionally. May be exposed to toxic/caustic/chemicals/detergents. Work is performed in an office or the CSC warehouse pharmacy environment. Work may be stressful at times. Contact may involve dealing with angry or upset people. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations.

Details: Parallon Business Solutions Richmond Shared Service Center in The Boulders is seeking a highly motivated individual to work as a Discrepancy Analyst. This is a Full Time position, Monday -Friday. There is over time for month end close that may require some Saturday work. Responsible for logging all discrepancies and correcting non-payment related discrepancies. Works discrepancy report to determine types of discrepancies and assigns appropriate reason codes. Calls insurance agency for underpaid discrepancy. Excel experience required. At least one year of accounting related experience required. High school diploma or GED required. Strong customer service skills with good follow up. Collections experience a plus We offer a convenient location, free parking, training support, competitive compensation, and excellent benefits that include several insurance packages to choose from, paid time off for vacation, sick leave and holidays, company matching 401K.

Details: Parallon Business Solutions Richmond Shared Service Center located at The Boulders VIII is seeking a full time Scheduler. As an Outpatient Service Coordinator you will contact patients who have been referred and schedules the diagnostic testing ordered at the facility / imaging center of their choice and completes the pre-registration process. • Collects the necessary clinical data to obtain precert/authorization from the patient’s insurance company. • Communicates patient appointment and authorization information back to the Physician office. • Contacts patients via telephone in a timely and professional manner based on referrals received from Physician office(s) • Schedules patients for the services ordered through the Meditech scheduling module • Inform the physician office staff or patient of any testing requirements according to the instructions and queries in the scheduling module • Select the correct patient medical record number consistently • High school diploma or GED required • Prior medical scheduling experience is highly preferred We offer a convenient location, free parking, training support, competitive compensation, and excellent benefits that include several insurance packages to choose from, paid time off for vacation, sick leave and holidays, company matching 401K.

Details: Job Purpose: Directs and coordinates all collections activities within assigned call center, ensuring client satisfaction on service and collection performance. Manages and facilitates workloads, staff assignments, tasks and projects. Meet all revenue and collection production goals on a monthly, quarterly and yearly basis. Essential Job Functions: 1. Works closely with the RVP of Operations to determine production goals based on client placements, expectations, type and other relevant parameters. Proposes adjustments to budget plans as necessary. 2. Establishes adequate staffing levels to effectively manage all production goals. Adjusts levels as necessary for new business or expanded services. 3. Continually assesses the quality and quantity of collection performance for Tier 1 and Tier 2 clients. Proactively evaluates performance for those clients, makes adjustments and initiates solutions to resolve issues timely, accurately and effectively. Seeks immediate performance improvements. Understands why and how client performance fluctuates and makes the necessary adjustments to rectify. Discusses all such findings as needed with the RVP of Operations. 4. Effectively uses collections’ systems to measure collection performance for clients and collectors, properly manage ongoing collections activities, achieve optimum results, and address and immediately resolve issues timely and accurately. 5. Effectively coaches and develops the management team and, through the management team ensures that collections staff are effectively coached and developed for driving high performance and effectively and efficiently handling current and anticipated production goals. Oversees all management activity relating to hiring, training, coaching, monitoring, appraising, disciplining and terminating. 6. Continually assesses staff, work flows and systems. Implements, proposes streamlined and/or changes existing processes to improve overall client performance while maintaining profitability or creating more cost effective uses of collection resources. Ensures all required reporting is completed timely and accurately. 7. Provides updates on procedural and client oriented changes and updates department manuals or other written materials. 8. Ensures effectively and timely communication occurs within and across departments through formal staff meetings, ad-hoc meetings, one-on-one feedback sessions, written materials or other informational medium. 9. Assist the RVP of Operations with special projects or other assigned activities. Qualifications: Ø Knowledge: Strong working knowledge of collections including exposure to healthcare collections. Verifiable success in meeting production goals through subordinates. Education requirement: Bachelor’s degree in Business or equivalent, Master’s degree preferred. Ø Experience: Minimum 7 to 10 years experience in collections with at least 5 years previous first-line management experience and 2 years second-line leadership. Experience working with a collections systems and standard office software products a must. Ø Skills/Aptitudes: Demonstrated leadership, analytical, communication and problem solving skills and needs the ability to use information for making sound decisions and skills to take appropriate action. The ability to coach and develop managers and who, in turn, have the ability to develop front line collectors. Ability to collect, create and research complex or diverse information and act/plan accordingly. Exceptional customer service and the ability to plan organize and exercise sound judgment. Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.

Details: Parallon Business Solutions Richmond Shared Service Center is seeking a qualified Customer Service Team Leader for it Support Services Department. This is a full-time position, Monday – Friday, 10:30AM to & 7:00PM . This position is located at The Boulders Office Park, 7300 Beaufont Springs Drive, Boulders VIII, Richmond, VA. 23225. GENERAL SUMMARY OF DUTIES Coordinates the Customer Service operations. Works closely with the Manager Customer Service in a fast paced Call Center environment. Supervises the daily activities of a team of Customer Service Representatives, responds to escalated customer service calls and responsible for training of customer service staff. DUTIES INCLUDE BUT ARE NOT LIMITED TO: Coordinate daily activities of Customer Service operations Talk with customers by phone or in person to obtain information needed to complete tasks Confer with other staff members to obtain additional information and clarification needed to resolve customer problems Answers all inquiries from customers promptly (generally the same day received) whether the inquiries are via telephone or mail Assist patient account inquiries by courteously supplying accurate and timely information Follow all guidelines and policies for PAS employees, both general policies and those specific to customer service activities Maintain a courteous and professional attitude with customers and coworkers Other duties as assigned EDUCATION High school diploma or GED required EXPERIENCE At least one year of customer service experience required Prior supervisory experience preferred Bilingual skills in Spanish/English strongly preferred

Details: Job Title: Pre-Registration/Insurance Verification Rep (Part-Time, Weekends only) GENERAL SUMMARY OF DUTIES – Responsible for timely and accurate pre-registration and insurance verification. Accurately interprets managed care contracts. SUPERVISOR –Pre-registration/Insurance Verification Team Leader or Manager DUTIES INCLUDE BUT ARE NOT LIMITED TO: • Perform pre-registration and insurance verification within 24 hours of receipt of reservation/notification for both inpatient and outpatient services • Follow scripted benefits verification and pre-certification format in Meditech custom benefits screen and record benefits and pre-certification information therein • Contact physician to resolve issues regarding prior authorization or referral forms • Assign Iplans accurately • Perform electronic eligibility confirmation when applicable and document results • Research Patient Visit History to ensure compliance with payor specific payment window rules • Complete Medicare Secondary Payor Questionnaire as applicable for retention in Abstracting module • Calculate patient cost share and be prepared to collect via phone or make payment arrangement • Contact patient via phone (with as much advance notice as possible, preferably 48 hours prior to date of service) to confirm or obtain missing demographic information, quote/collect patient cost share, and instruct patient on where to present at time of appointment • Receive and record payments from patient for services scheduled. • Utilize appropriate communication system to facilitate communication with hospital gatekeeper • Perform insurance verification and pre-certification follow up for prior day’s walk in admissions/registrations and account status changes by assigned facility • Communicates with hospital based Case Manager as necessary to ensure prompt resolution of pre-existing, non-covered, and re-certification issues • Utilize Meditech account notes and Collections System account notes as appropriate to cut and paste benefit and pre-authorization information and to document key information • Meets/exceeds performance expectations and completes work within the required time frames • Implements and follows system downtime procedures when necessary • Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement” • Other duties as assigned

Details: DUTIES INCLUDE BUT ARE NOT LIMITED TO: • Retrieve reservation/notification of scheduled admission from gatekeeper via laser printer • Perform pre-registration and insurance verification within 24 hours of receipt of reservation/notification for both inpatient and outpatient services • Follow scripted benefits verification and pre-certification format in Meditech custom benefits screen and record benefits and pre-certification information therein • Contact physician to resolve issues regarding prior authorization or referral forms • Assign Iplans accurately, via the use of the Contrak system • Perform electronic eligibility confirmation when applicable and document results • Research Patient Visit History to ensure compliance with the Medicare 72 hour rule • Complete Medicare Secondary Payor Questionnaire as applicable for retention in Abstracting module • Calculate patient cost share and be prepared to collect via phone or make payment arrangement • Contact patient via phone (with as much advance notice as possible, preferably 48 hours prior to date of service) to confirm or obtain missing demographic information, quote/collect patient cost share, and instruct patient on where to present at time of appointment • Receive and record payments from patient for services rendered. • Utilize Meditech MOX communication system to facilitate communication with hospital gatekeeper • Perform insurance verification and pre-certification follow up for prior day's walk in admissions/registrations and account status changes by assigned facility • Communicates with hospital based Case Manager as necessary to ensure prompt resolution of preexisting, non-covered, and re-certification issues • Utilize Meditech account notes and Collections System account notes as appropriate to cut-n-paste benefit and pre-authorization information and to document key information • Meets/exceeds performance expectations and completes work within the required time frames • Implements and follows system downtime procedures when necessary • Practice and adhere to the "Code of Conduct" philosophy and "Mission and Value Statement" • Other duties as assigned

Details: Job Purpose: Coordinate and lead activities related to development, execution, and optimization of collections dialer operations/strategies. Responsibilities will include dialer scheduling, configuration, monitoring, new employee set up, new client set up and campaign set up. This also includes configuration of all new SP centers that move to Noble Systems and Debt Manager. Responsibilities: Work with the Dialer Director and Operations to determine and configure scheduling of daily call lists (including dialer IVR integration) that ensure continuous improvement and optimize outbound dialer campaigns to meet business goals and objectives. Proactively work with Dialer Director to configure system in a means to take advantage of all identified opportunities and strategies and apply new system configuration around those specific call strategies. Develop, configure, generate and distribute daily & weekly scheduling, related to the dialer’s call lists and strategy objectives for Predictive and IVR dialing with the direction of the Dialer Director. Meet with Dialer Director & Operation team weekly to review hit rates, penetration rates, and call results. Configure the recommend changes to campaigns based on previous week’s results and any newly identified strategy or client focus. Notify Dialer Director and other key management staff of irregular dialer, individual and/or center-wide statistics. Clearly communicate system status to internal customers and management. Provide data and feedback around segmentation strategies to Dialer Director so that TOG can verify that delinquent accounts are worked in line with department policies. Responsible for managing dialing efforts in compliance with state/federal regulations, operational effectiveness and performance analysis. Assist Dialer Director in documenting recommendations for new or modified quality standards, performance improvement goals and training programs to address improvement areas, with particular emphasis on areas not meeting company, compliance or client standards. Committed to and supportive of all policies and procedures and the monitoring and enforcement of them. Work independently with operations, HR, training, and compliance departments, with ability to multi-task to ensure daily work and projects as assigned are completed on time.

Details: General Summaryof Duties – The Coding Director has a key role in the strategy,planning, development, implementation and maintenance of coding processes,coding policies, and coding education for the Parallon Business PerformanceGroupSM including the Health Information Management (HIM) Service Centers(HSC). The Coding Director initiates, executes, and manages projects associatedwith coding initiatives. Duties include but arenot limited to: Directs and manages the team with the development, implementation and maintenance of coding processes, coding policies, and coding education for Parallon Business SolutionsSM and the HSCS. Assists the AVP Coding with coding strategy and planning. Manages, leads and is accountable for coding projects, including but not limited to: ICD-10-cm and ICD-10-PCS preparation and implementation, Clinical documentation improvement, Computer assisted coding, diagnostic abstracting and physician query software vendor identification, vendor negotiations, vendor selection, implementation planning and execution Internal education development Physician education programs. Represents Parallon Business Performance GroupSM on various multidisciplinary committees and work groups (e.g., meaningful use, 3 day window, 1-2 day stays, case management, and core measures). Lead and participate in routine HSC Coding Director and Manager Calls and meetings to provide facilitation, subject matter expertise, and share best practices, revise policies and procedures, follow-up on action plans and identified opportunities, and modify workflows. Provide subject matter expertise on HIM coding topics (e.g. tools and resources, education, Coding Clinic interpretation and application, data collection and reporting.) Develop HIM coding tools, resources, and education materials. Facilitate integration of HIM coding business objectives into IT&S product development. Provide guidance and leadership in the evaluation, selection and maintenance of vendor relationships for HIM coding operations products/services. Provide HIM coding subject matter expertise and strategy guidance on HIM topics (e.g. Coding, Data Abstraction, Revenue Cycle, Case Management, and Clinical Documentation Improvement.) Ensure compliance with the Gold Standard model including standardization across HSCs. Provide guidance and leadership in the management of facility, SSC, Division, Group and Corporate customer relations during HSC implementations and on HIM initiatives. Provide HIM coding and operational support and guidance to the HSCs. Practice and adhere to the Company’s Code of Conduct philosophy. Practice and adhere to the Company’s Mission and Values. Other duties as assigned Parallon

Details: GENERAL SUMMARY OF DUTIES – Responsible for timely and accurate pre-registration and insurance verification. Accurately interprets managed care contracts. SUPERVISOR –Pre-registration/Insurance Verification Team Leader or Manager SUPERVISES – N/A DUTIES INCLUDE BUT ARE NOT LIMITED TO: • Perform pre-registration and insurance verification within 24 hours of receipt of reservation/notification for both inpatient and outpatient services • Follow scripted benefits verification and pre-certification format in Meditech custom benefits screen and record benefits and pre-certification information therein • Contact physician to resolve issues regarding prior authorization or referral forms • Assign Iplans accurately • Perform electronic eligibility confirmation when applicable and document results • Research Patient Visit History to ensure compliance with payor specific payment window rules • Complete Medicare Secondary Payor Questionnaire as applicable for retention in Abstracting module • Calculate patient cost share and be prepared to collect via phone or make payment arrangement • Contact patient via phone (with as much advance notice as possible, preferably 48 hours prior to date of service) to confirm or obtain missing demographic information, quote/collect patient cost share, and instruct patient on where to present at time of appointment • Receive and record payments from patient for services scheduled. • Utilize appropriate communication system to facilitate communication with hospital gatekeeper • Perform insurance verification and pre-certification follow up for prior day’s walk in admissions/registrations and account status changes by assigned facility • Communicates with hospital based Case Manager as necessary to ensure prompt resolution of pre-existing, non-covered, and re-certification issues • Utilize Meditech account notes and Collections System account notes as appropriate to cut and paste benefit and pre-authorization information and to document key information • Meets/exceeds performance expectations and completes work within the required time frames • Implements and follows system downtime procedures when necessary • Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement” • Other duties as assigned

Details: Reviewing accounts in which Net Revenue is possibly misstated. Calculating Expected Reimbursement for Secondary Insurance payors, Utilizing Excel and Business Objects to determine any trends which may have caused AR to be improperly stated. Identifying the root cause for Revenue stated incorrectly. DUTIES INCLUDE BUT ARE NOT LIMITED TO: Provides introductory and ongoing training and education to staff to ensure that policies and procedures are followed Meets with the Manager regularly to effectively communicate and resolve logging issues, set and prioritize goals and improve processes Assists with staff communication, providing updates, resolving issues, setting goals and maintaining standards Maintain established departmental policies and procedures, objectives, patient, and customer service policies Assist with payroll activities for team members (i.e., time cards, edit sheets) Assist manager with development and implementation of project and department action plans Work Discrepancy Report or Web tool to determine types of discrepancies and assign appropriate reason codes Make all corrections of non-payment related discrepancies Forward all other discrepancies to Overpayment or Underpayment Analyst

Details: GENERAL SUMMARY OF DUTIES - The Supply Chain Technician is responsible for receiving, keying, and promptly distributing all supplies within the facility, as well as reviewing and maintaining all Min/Max levels for storeroom safety stock as well as all other stocking locations. The Supply Chain Technician is also responsible for conducting physical inventories of all POU areas according to the defined schedule. DUTIES INCLUDE BUT ARE NOT LIMITED TO:• Deliver supplies in an accurate and timely manner• Is authorized to transport and deliver legend drugs, non-prescription drugs, contrast media and drug-containing devices relative to core competencies of the position• Place safety stock in proper location• Receive expedited deliveries, accurately key receiving into the SMART system, and deliver to appropriate department(s)• Receive all crossdocked items into the SMART system as appropriate• Review Min/Max for storeroom safety stock daily and place orders appropriately• Count par level areas (POU areas) weekly according to schedule• Ensure POU items have the appropriate barcodes• Perform QA random checks on totes per approved policy• Rotate stock in POU areas and backup storeroom areas to ensure no items are out of date• Check after-hour logs for charges and determine how to avoid reoccurrence• React appropriately to POU "critical point" messages and stock outs• Process all "returns to vendor" or "returns to backup stock" appropriately• Provide assistance to the POU Station personnel as well as provide assistance with problems, questions and concerns at the nurses stations• Handle all emergency supply situations• Rotate "on call" as appropriate• Perform other duties as assigned• Practice and adhere to the "Code of Conduct" philosophy and "Mission and Value Statement"

Details: GENERAL SUMMARY OF DUTIES - Responsible for timely and accurate patient registration. Interviews patients for all pertinent account information and verifies insurance coverage. DUTIES INCLUDE BUT ARE NOT LIMITED TO: • Interview patients to obtain all necessary account information • Ensure charts are completed and accurate • Verify all insurance and obtain pre-certification/authorization • Calculate and collect patient liable amounts • Ensure that all necessary signatures are obtained for treatments • Answer any questions and explains policies clearly • Process patient charts according to paperwork flow needs and established productivity standards • Welcome patient and family members in a professional manner. Contact the nursing staff for emergency medical needs and answer patient and visitor questions. • Interview incoming patients, his/her relatives, or other responsible individuals to obtain identifying and biographical information with insurance and financial information

Details: PostedDate: 5/14/2015 Division: IT FlsaStatus: Exempt EmploymentType: Regular GENERAL FUNCTION: Responsible for the application development and production support tasks associated with Fifth Third’s Enterprise Data Warehouse, as well as helping shape the Bancorp’s overall strategic direction in support of analytics and reporting. DUTIES AND RESPONSIBILITIES: • Responsible for the management of the ETL Development Process Lifecycle • Responsible for establishing and maintaining Production Support processes • Responsible for establishing and publishing a Data Quality Metrics Report • Responsible for establishing and monitoring SLA attainment • Responsible for managing an off-shore development team and the associated financials • Provide input into and influence the overall Bancorp Data Strategy • Manages production environment for applications including change management, issue resolution, after-hours support and disaster recovery. • Interprets business issues and adapts work priorities in own area. • Recommends and reinforces the technical direction of the group. • Ensures adoption of enterprise and department processes and procedures. Lead/contribute to the evolution of department policies to improve effectiveness. • Sets priorities for the team to ensure task completion; coordinates work activities with other teams. Ensures project completion on time and within budget. • Manages budget for own area and allocates resources accordingly. • Assumes additional responsibilities as assigned. SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.

Details: ABOUT THE POSITION We are currently seeking a dynamic Peer Services Director to join our team at our office in Rocky Hill, Connecticut. The Peer Services Director is responsible for the supervision and administrative team management of Peer Support staff. This position is responsible for the oversight of the development of policy and procedures, setting and implementing management goals, supervision, education, and training of Peer Support staff. The position interfaces with other operational units, including the clinical leaders of the Connecticut Behavioral Health Partnership (the ‘Partnership’), regarding utilization management and clinical systems. Position Responsibilities: Provides leadership, supervision and training to Peer Support staff on Partnership policies and procedures. Insures that all assigned performance standards and targets are successfully achieved. Recruits, orients, trains and appraises assigned staff. Ensures recovery and wellness principles are applied to all aspects of work at the CT Engagement Center. Develop a core curriculum of training and support for all Peer and CT Engagement Center staff. Maintains a supportive environment that encourages diversity, teamwork, and open communication. Maintains positive and collaborative relationships with all State Agency partners, providers, VO National Peer staff, and advocacy groups to support national and regional priorities and goals. Ensures Clinical and Regional Network Staffs are provided with information regarding gaps in services while ensuring recovery and resiliency philosophy and principles are coordinated with clinical efforts in meeting utilization and quality goals. Develops and coordinates peer specific reports and resources to ensure all utilization and related CT Engagement Center performance targets and other related deliverables and initiatives are met. Keeps Vice President of Consumer & Provider Support and other members of the CT Engagement Center Management Team advised of key national and local peer trends and service development needs, and identifies and implements corrective actions plans when indicated.

Details: Facility: Ide Management Group Company Overview At IMG, our goal is to provide the best care for every resident, based on their individualized needs, so each can maintain the highest quality of life possible. That's why our mission is 'Residents First!' This philosophy affects everything we do, from caring for our residents, to the manner in which we conduct the business and the operations of our company. IMG is a privately owned healthcare management company that oversees the operation of skilled nursing facilities and assisted living facilities throughout Indiana, Illinois, Iowa, and Wisconsin. IMG allows each facility the autonomy to put programs and policies in place that fit the individual needs of their residents and the community. Managers and staff are empowered to create a homelike environment in their facility. We work together as a team to provide the best experience for our residents and the best working environment for our employees! We invite you to find out more about our company and join our team of caring individuals! Resident's First!...it isn't just a philosophy...it's a way of life at IMG! Job Summary IMG is seeking a motivated, self-starter to fill the position of Regional Director of Utilization Review. Salaried, full-time position with great benefits and competitive wages. Apply today at to be part of our dynamic team! Job Description: Responsible for assuring compliance with federal and state guidelines regarding RAI process and promoting proper clinical reimbursement for services rendered. PRIMARY FUNCTIONS: 1. Evaluate facility compliance to federal regulations and targets for utilization. 2. Identify areas of concern and assist facility to formulate effective action plans. 3. Visits to facilities for intervention, audit and training based in individual facility needs and/or at the direction of Director of Utilization Review. 4. Review resident clinical records for coverage, utilization, errors, assessments and accurate transmission. 5. Provide consultation and expertise in the area of specific federal and state reimbursement systems. 6. Assist with completion of MDS' in-house during the absence of an MDS Coordinator or at the direction of the Director of Utilization Review. 7. Communicate trends, actions, concerns with Director of Utilization Review at least monthly and as needed. QUALIFICATIONS: • Current RN license in the State of practice • At least two years of experience with Federal Medicare/Medicaid and Managed Care reimbursement system management in working with the MDS and RAI process • AANAC certification a plus • Excellent written and verbal communication skills • Ability to multi-task and oversee functions at multiple facilities on a daily basis Benefits At IMG, we know that the members of our team work very diligently to provide our residents with the best care and support possible. Therefore, we are very proud to offer a competitive salary and excellent benefits. • Health Insurance, variety of plans • Dental & Vision Insurance • Vacation & Sick Time • Paid Holidays • Short- and Long-Term Disability Insurance Apply today to be part of a dynamic and growing organization! IMG is an Equal Opportunity Employer who values Cultural Diversity in the workplace! ~cb