Menasha Jobs

Details: EASTON HOSPITAL -NORTHAMPTON PHYSICIAN PRACTICES $500 SIGN-ON BONUSWe?re seeking dedicated professionals to assist physicians in the examination and treatmentof patients. CMAs may also register and schedule patients and perform front desk duties.Successful candidates will have a high school diploma and Medical Assistant certificatefrom AMT, NHA, AAMA, or NCCT, as well as 0-3 years of experience in a related field.Familiarity with standard concepts, practices and procedures required.Our team members enjoy competitive pay and benefits.Find out more atwww.easton- hospital.com EOE WEB ID# MC3402520-1 Source - Morning Call

Details: Internal applicants will be considered for an Interim Team Lead position, specifically designed as a developmental position for employees who meet the performance criteria and have an interest in progressing to the Team Leader Level. A team will be assigned to the Interim Team Lead and over three to four months the employee will participate in the Interim Team Lead program. The Interim Team Lead will receive coaching and support from a designated Sponsor and assigned curriculum to develop the fundamental skills and abilities necessary to perform the role. Promotion to the Team Leader role will occur upon successful completion of Interim Program and meeting performance criteria during the training period. GENERAL PURPOSE This position routinely supervises two or more full time customer service agents. Responsible for the daily/monthly performance of the client's account. This includes managing attrition, absenteeism, delivering performance management documentation at the Customer Service Agent level. ESSENTIAL DUTIES AND RESPONSIBILITIES Adherence to SYKES policies on ethics and integrity. Through effective leadership, focuses on team performance and attrition. Manages escalation procedures and ensures service levels are maintained. Assesses, documents, tracks, and monitors problems to ensure resolution in a timely manner. Responsible for interviewing and selection of new hires and evaluating agents, performance management documentation and where applicable, initiating the termination process. Provides training and mentoring for Team Coaches and Team Supervisors when applicable. Client interface capable but dependent upon account needs, attends client calls when appropriate. Secondary point of contact for the client. Works with AM for client information. Dialogues with customers frequently to determine their needs. Builds relationships with internal and external customers. Aligns work processes, structure, and systems to meet customer needs. Builds rapport and establishes trust with coworkers and client. Provides accurate, timely, and professionally written, statistical and verbal reports to management for historical, current status, and forecasting purposes. May perform other additional duties and responsibilities as assigned. SUPERVISORY RESPONSIBILITIES None Yes (See 'General Management Duties and Responsibilities' addendum) Directly supervises a staff of Customer Service Agents EDUCATION and/or EXPERIENCE High School Diploma and 12 months relevant experience of which 6 months must be in a Call Center environment or equivalent combination of education and experience. Working knowledge of supported operating systems, software, and hardware preferred. Understanding of troubleshooting processes, technology and tools preferred. PEAK program completion.

Details: Internal applicants will be considered for an Interim Team Lead position, specifically designed as a developmental position for employees who meet the performance criteria and have an interest in progressing to the Team Leader Level. A team will be assigned to the Interim Team Lead and over three to four months the employee will participate in the Interim Team Lead program. The Interim Team Lead will receive coaching and support from a designated Sponsor and assigned curriculum to develop the fundamental skills and abilities necessary to perform the role. Promotion to the Team Leader role will occur upon successful completion of Interim Program and meeting performance criteria during the training period. GENERAL PURPOSE This position routinely supervises two or more full time customer service agents. Responsible for the daily/monthly performance of the client's account. This includes managing attrition, absenteeism, delivering performance management documentation at the Customer Service Agent level. ESSENTIAL DUTIES AND RESPONSIBILITIES Adherence to SYKES policies on ethics and integrity. Through effective leadership, focuses on team performance and attrition. Manages escalation procedures and ensures service levels are maintained. Assesses, documents, tracks, and monitors problems to ensure resolution in a timely manner. Responsible for interviewing and selection of new hires and evaluating agents, performance management documentation and where applicable, initiating the termination process. Provides training and mentoring for Team Coaches and Team Supervisors when applicable. Client interface capable but dependent upon account needs, attends client calls when appropriate. Secondary point of contact for the client. Works with AM for client information. Dialogues with customers frequently to determine their needs. Builds relationships with internal and external customers. Aligns work processes, structure, and systems to meet customer needs. Builds rapport and establishes trust with coworkers and client. Provides accurate, timely, and professionally written, statistical and verbal reports to management for historical, current status, and forecasting purposes. May perform other additional duties and responsibilities as assigned. SUPERVISORY RESPONSIBILITIES None Yes (See 'General Management Duties and Responsibilities' addendum) Directly supervises a staff of Customer Service Agents EDUCATION and/or EXPERIENCE High School Diploma and 12 months relevant experience of which 6 months must be in a Call Center environment or equivalent combination of education and experience. Working knowledge of supported operating systems, software, and hardware preferred. Understanding of troubleshooting processes, technology and tools preferred. PEAK program completion.

Details: Responsible for the delivery of account-specific skills training to SYKES customer support agents using diverse methods including classroom instruction, one-on-one mentoring, and facilitation of e-Learning opportunities. To facilitate organizational flexibility and quality of training, this position is also responsible for providing customers and end users technical phone support. ESSENTIAL DUTIES AND RESPONSIBILITIES Adherence to SYKES policies on ethics and integrity. Administers effective evaluation and testing techniques to assess trainee performance. Assure preparation of the instructional site, including PC configuration, network connectivity, audio-visual equipment, props and other training supplies. Communicates with management, support agents, and client representatives using professionally written email, letters and memos. In collaboration with account and center management, conducts needs analysis using methods such as agent testing, remote quality monitoring and performance tracking. Delivers classroom instruction, demonstrating effective communication, presentation, media applications, questioning, conflict resolution, and employee management skills. Focuses instruction around agent behaviors that ensure customer satisfaction, contractual metric compliance, and increased revenue for the company. Mentors individual customer support agents during extended periods of time when not engaged in classroom instruction. Prepares and organizes instructional manuals, learning aids, job aids, and learning evaluations such as quizzes and tests. Reviews course materials and trainee information, preparing for training delivery. Reviews training programs for completeness and accuracy, recommending revisions or additions when necessary. Provides customers and end users with product and/or technical phone support by: o Receiving transactions from users regarding customer service or technical support related needs based upon the scope of support provided by contract to Sykes' clients. o Determining appropriate action to be taken on customer's behalf, which may include problem determination and appropriate next steps. Informs customer of those appropriate next steps and works with customer to achieve issue resolution. o Responsible for meeting established individual and team performance targets, which include customer service, productivity and quality standards. Incorporates skills obtained while providing technical phone support in future customer support agent training course development. May perform other additional duties and responsibilities as assigned. SUPERVISORY RESPONSIBILITIES None Yes (See 'General Management Duties and Responsibilities' addendum) No direct supervisory responsibilities, but indirectly supervises 14-20 customer support agents assigned to training programs that varies in duration from three (3) days to five (5) weeks. EDUCATION and/or EXPERIENCE High school diploma or equivalent; Associates Degree (A.A.) or the equivalent from a two-year college or technical school preferred. One year experience in customer support required. Experience in classroom training or corporate mentoring, preferably in a call center environment preferred.

Details: Responsible for the delivery of account-specific skills training to SYKES customer support agents using diverse methods including classroom instruction, one-on-one mentoring, and facilitation of e-Learning opportunities. To facilitate organizational flexibility and quality of training, this position is also responsible for providing customers and end users technical phone support. ESSENTIAL DUTIES AND RESPONSIBILITIES Adherence to SYKES policies on ethics and integrity. Administers effective evaluation and testing techniques to assess trainee performance. Assure preparation of the instructional site, including PC configuration, network connectivity, audio-visual equipment, props and other training supplies. Communicates with management, support agents, and client representatives using professionally written email, letters and memos. In collaboration with account and center management, conducts needs analysis using methods such as agent testing, remote quality monitoring and performance tracking. Delivers classroom instruction, demonstrating effective communication, presentation, media applications, questioning, conflict resolution, and employee management skills. Focuses instruction around agent behaviors that ensure customer satisfaction, contractual metric compliance, and increased revenue for the company. Mentors individual customer support agents during extended periods of time when not engaged in classroom instruction. Prepares and organizes instructional manuals, learning aids, job aids, and learning evaluations such as quizzes and tests. Reviews course materials and trainee information, preparing for training delivery. Reviews training programs for completeness and accuracy, recommending revisions or additions when necessary. Provides customers and end users with product and/or technical phone support by: o Receiving transactions from users regarding customer service or technical support related needs based upon the scope of support provided by contract to Sykes' clients. o Determining appropriate action to be taken on customer's behalf, which may include problem determination and appropriate next steps. Informs customer of those appropriate next steps and works with customer to achieve issue resolution. o Responsible for meeting established individual and team performance targets, which include customer service, productivity and quality standards. Incorporates skills obtained while providing technical phone support in future customer support agent training course development. May perform other additional duties and responsibilities as assigned. SUPERVISORY RESPONSIBILITIES None Yes (See 'General Management Duties and Responsibilities' addendum) No direct supervisory responsibilities, but indirectly supervises 14-20 customer support agents assigned to training programs that varies in duration from three (3) days to five (5) weeks. EDUCATION and/or EXPERIENCE High school diploma or equivalent; Associates Degree (A.A.) or the equivalent from a two-year college or technical school preferred. One year experience in customer support required. Experience in classroom training or corporate mentoring, preferably in a call center environment preferred.

Details: Responsible for the delivery of account-specific skills training to SYKES customer support agents using diverse methods including classroom instruction, one-on-one mentoring, and facilitation of e-Learning opportunities. To facilitate organizational flexibility and quality of training, this position is also responsible for providing customers and end users technical phone support. ESSENTIAL DUTIES AND RESPONSIBILITIES Adherence to SYKES policies on ethics and integrity. Administers effective evaluation and testing techniques to assess trainee performance. Assure preparation of the instructional site, including PC configuration, network connectivity, audio-visual equipment, props and other training supplies. Communicates with management, support agents, and client representatives using professionally written email, letters and memos. In collaboration with account and center management, conducts needs analysis using methods such as agent testing, remote quality monitoring and performance tracking. Delivers classroom instruction, demonstrating effective communication, presentation, media applications, questioning, conflict resolution, and employee management skills. Focuses instruction around agent behaviors that ensure customer satisfaction, contractual metric compliance, and increased revenue for the company. Mentors individual customer support agents during extended periods of time when not engaged in classroom instruction. Prepares and organizes instructional manuals, learning aids, job aids, and learning evaluations such as quizzes and tests. Reviews course materials and trainee information, preparing for training delivery. Reviews training programs for completeness and accuracy, recommending revisions or additions when necessary. Provides customers and end users with product and/or technical phone support by: o Receiving transactions from users regarding customer service or technical support related needs based upon the scope of support provided by contract to Sykes' clients. o Determining appropriate action to be taken on customer's behalf, which may include problem determination and appropriate next steps. Informs customer of those appropriate next steps and works with customer to achieve issue resolution. o Responsible for meeting established individual and team performance targets, which include customer service, productivity and quality standards. Incorporates skills obtained while providing technical phone support in future customer support agent training course development. May perform other additional duties and responsibilities as assigned. SUPERVISORY RESPONSIBILITIES None Yes (See 'General Management Duties and Responsibilities' addendum) No direct supervisory responsibilities, but indirectly supervises 14-20 customer support agents assigned to training programs that varies in duration from three (3) days to five (5) weeks. EDUCATION and/or EXPERIENCE High school diploma or equivalent; Associates Degree (A.A.) or the equivalent from a two-year college or technical school preferred. One year experience in customer support required. Experience in classroom training or corporate mentoring, preferably in a call center environment preferred.

Details: Responsible for the delivery of account-specific skills training to SYKES customer support agents using diverse methods including classroom instruction, one-on-one mentoring, and facilitation of e-Learning opportunities. To facilitate organizational flexibility and quality of training, this position is also responsible for providing customers and end users technical phone support. ESSENTIAL DUTIES AND RESPONSIBILITIES Adherence to SYKES policies on ethics and integrity. Administers effective evaluation and testing techniques to assess trainee performance. Assure preparation of the instructional site, including PC configuration, network connectivity, audio-visual equipment, props and other training supplies. Communicates with management, support agents, and client representatives using professionally written email, letters and memos. In collaboration with account and center management, conducts needs analysis using methods such as agent testing, remote quality monitoring and performance tracking. Delivers classroom instruction, demonstrating effective communication, presentation, media applications, questioning, conflict resolution, and employee management skills. Focuses instruction around agent behaviors that ensure customer satisfaction, contractual metric compliance, and increased revenue for the company. Mentors individual customer support agents during extended periods of time when not engaged in classroom instruction. Prepares and organizes instructional manuals, learning aids, job aids, and learning evaluations such as quizzes and tests. Reviews course materials and trainee information, preparing for training delivery. Reviews training programs for completeness and accuracy, recommending revisions or additions when necessary. Provides customers and end users with product and/or technical phone support by: o Receiving transactions from users regarding customer service or technical support related needs based upon the scope of support provided by contract to Sykes' clients. o Determining appropriate action to be taken on customer's behalf, which may include problem determination and appropriate next steps. Informs customer of those appropriate next steps and works with customer to achieve issue resolution. o Responsible for meeting established individual and team performance targets, which include customer service, productivity and quality standards. Incorporates skills obtained while providing technical phone support in future customer support agent training course development. May perform other additional duties and responsibilities as assigned. SUPERVISORY RESPONSIBILITIES None Yes (See 'General Management Duties and Responsibilities' addendum) No direct supervisory responsibilities, but indirectly supervises 14-20 customer support agents assigned to training programs that varies in duration from three (3) days to five (5) weeks. EDUCATION and/or EXPERIENCE High school diploma or equivalent; Associates Degree (A.A.) or the equivalent from a two-year college or technical school preferred. One year experience in customer support required. Experience in classroom training or corporate mentoring, preferably in a call center environment preferred.

Details: Responsible for the delivery of account-specific skills training to SYKES customer support agents using diverse methods including classroom instruction, one-on-one mentoring, and facilitation of e-Learning opportunities. To facilitate organizational flexibility and quality of training, this position is also responsible for providing customers and end users technical phone support. ESSENTIAL DUTIES AND RESPONSIBILITIES Adherence to SYKES policies on ethics and integrity. Administers effective evaluation and testing techniques to assess trainee performance. Assure preparation of the instructional site, including PC configuration, network connectivity, audio-visual equipment, props and other training supplies. Communicates with management, support agents, and client representatives using professionally written email, letters and memos. In collaboration with account and center management, conducts needs analysis using methods such as agent testing, remote quality monitoring and performance tracking. Delivers classroom instruction, demonstrating effective communication, presentation, media applications, questioning, conflict resolution, and employee management skills. Focuses instruction around agent behaviors that ensure customer satisfaction, contractual metric compliance, and increased revenue for the company. Mentors individual customer support agents during extended periods of time when not engaged in classroom instruction. Prepares and organizes instructional manuals, learning aids, job aids, and learning evaluations such as quizzes and tests. Reviews course materials and trainee information, preparing for training delivery. Reviews training programs for completeness and accuracy, recommending revisions or additions when necessary. Provides customers and end users with product and/or technical phone support by: o Receiving transactions from users regarding customer service or technical support related needs based upon the scope of support provided by contract to Sykes' clients. o Determining appropriate action to be taken on customer's behalf, which may include problem determination and appropriate next steps. Informs customer of those appropriate next steps and works with customer to achieve issue resolution. o Responsible for meeting established individual and team performance targets, which include customer service, productivity and quality standards. Incorporates skills obtained while providing technical phone support in future customer support agent training course development. May perform other additional duties and responsibilities as assigned. SUPERVISORY RESPONSIBILITIES None Yes (See 'General Management Duties and Responsibilities' addendum) No direct supervisory responsibilities, but indirectly supervises 14-20 customer support agents assigned to training programs that varies in duration from three (3) days to five (5) weeks. EDUCATION and/or EXPERIENCE High school diploma or equivalent; Associates Degree (A.A.) or the equivalent from a two-year college or technical school preferred. One year experience in customer support required. Experience in classroom training or corporate mentoring, preferably in a call center environment preferred.

Details: The position is responsible for monitoring the telephone interactions of all employees. ESSENTIAL DUTIES AND RESPONSIBILITIES Adherence to SYKES policies on ethics and integrity. Coaches and develops of all the representatives they monitor. Coordinates the voice interaction with the data from the servicing system to ensure that the customer receives timely, accurate, and complete information. Partners with the appropriate department managers to deliver feedback regarding the customer interaction, including opportunities for improvement as well as providing direct feedback to the representatives. Acts as a resource and advisor to account and team through various forms of call monitoring to insure that agents are adhering to policies and procedures when meeting customers' needs and requirements. Acts as a resource and advisor to the training dept., through identifying training deficiencies, trends, gaps and additional needs, through performing various forms of call monitoring. Acts as a resource and advisor to individual agents, by performing individual coaching to agents to insure correction and prevent quality slippage. Has frequent communications with the Training dept. and Management. Compiles daily, weekly and monthly monitoring reports. May perform other additional duties and responsibilities as assigned. SUPERVISORY RESPONSIBILITIES None Yes (See 'General Management Duties and Responsibilities' addendum) EDUCATION and/or EXPERIENCE AA degree preferred. One or two years related experience and/or training; or equivalent combination of education and experience. Call center experience required. Prior people performance management/coaching/feedback experience desired.

Details: The position is responsible for monitoring the telephone interactions of all employees. ESSENTIAL DUTIES AND RESPONSIBILITIES Adherence to SYKES policies on ethics and integrity. Coaches and develops of all the representatives they monitor. Coordinates the voice interaction with the data from the servicing system to ensure that the customer receives timely, accurate, and complete information. Partners with the appropriate department managers to deliver feedback regarding the customer interaction, including opportunities for improvement as well as providing direct feedback to the representatives. Acts as a resource and advisor to account and team through various forms of call monitoring to insure that agents are adhering to policies and procedures when meeting customers' needs and requirements. Acts as a resource and advisor to the training dept., through identifying training deficiencies, trends, gaps and additional needs, through performing various forms of call monitoring. Acts as a resource and advisor to individual agents, by performing individual coaching to agents to insure correction and prevent quality slippage. Has frequent communications with the Training dept. and Management. Compiles daily, weekly and monthly monitoring reports. May perform other additional duties and responsibilities as assigned. SUPERVISORY RESPONSIBILITIES None Yes (See 'General Management Duties and Responsibilities' addendum) EDUCATION and/or EXPERIENCE AA degree preferred. One or two years related experience and/or training; or equivalent combination of education and experience. Call center experience required. Prior people performance management/coaching/feedback experience desired.

Details: The position is responsible for monitoring the telephone interactions of all employees. ESSENTIAL DUTIES AND RESPONSIBILITIES Adherence to SYKES policies on ethics and integrity. Coaches and develops of all the representatives they monitor. Coordinates the voice interaction with the data from the servicing system to ensure that the customer receives timely, accurate, and complete information. Partners with the appropriate department managers to deliver feedback regarding the customer interaction, including opportunities for improvement as well as providing direct feedback to the representatives. Acts as a resource and advisor to account and team through various forms of call monitoring to insure that agents are adhering to policies and procedures when meeting customers' needs and requirements. Acts as a resource and advisor to the training dept., through identifying training deficiencies, trends, gaps and additional needs, through performing various forms of call monitoring. Acts as a resource and advisor to individual agents, by performing individual coaching to agents to insure correction and prevent quality slippage. Has frequent communications with the Training dept. and Management. Compiles daily, weekly and monthly monitoring reports. May perform other additional duties and responsibilities as assigned. SUPERVISORY RESPONSIBILITIES None Yes (See 'General Management Duties and Responsibilities' addendum) EDUCATION and/or EXPERIENCE AA degree preferred. One or two years related experience and/or training; or equivalent combination of education and experience. Call center experience required. Prior people performance management/coaching/feedback experience desired.

Details: The position is responsible for monitoring the telephone interactions of all employees. ESSENTIAL DUTIES AND RESPONSIBILITIES Adherence to SYKES policies on ethics and integrity. Coaches and develops of all the representatives they monitor. Coordinates the voice interaction with the data from the servicing system to ensure that the customer receives timely, accurate, and complete information. Partners with the appropriate department managers to deliver feedback regarding the customer interaction, including opportunities for improvement as well as providing direct feedback to the representatives. Acts as a resource and advisor to account and team through various forms of call monitoring to insure that agents are adhering to policies and procedures when meeting customers' needs and requirements. Acts as a resource and advisor to the training dept., through identifying training deficiencies, trends, gaps and additional needs, through performing various forms of call monitoring. Acts as a resource and advisor to individual agents, by performing individual coaching to agents to insure correction and prevent quality slippage. Has frequent communications with the Training dept. and Management. Compiles daily, weekly and monthly monitoring reports. May perform other additional duties and responsibilities as assigned. SUPERVISORY RESPONSIBILITIES None Yes (See 'General Management Duties and Responsibilities' addendum) EDUCATION and/or EXPERIENCE AA degree preferred. One or two years related experience and/or training; or equivalent combination of education and experience. Call center experience required. Prior people performance management/coaching/feedback experience desired.

Details: The position is responsible for monitoring the telephone interactions of all employees. ESSENTIAL DUTIES AND RESPONSIBILITIES Adherence to SYKES policies on ethics and integrity. Coaches and develops of all the representatives they monitor. Coordinates the voice interaction with the data from the servicing system to ensure that the customer receives timely, accurate, and complete information. Partners with the appropriate department managers to deliver feedback regarding the customer interaction, including opportunities for improvement as well as providing direct feedback to the representatives. Acts as a resource and advisor to account and team through various forms of call monitoring to insure that agents are adhering to policies and procedures when meeting customers' needs and requirements. Acts as a resource and advisor to the training dept., through identifying training deficiencies, trends, gaps and additional needs, through performing various forms of call monitoring. Acts as a resource and advisor to individual agents, by performing individual coaching to agents to insure correction and prevent quality slippage. Has frequent communications with the Training dept. and Management. Compiles daily, weekly and monthly monitoring reports. May perform other additional duties and responsibilities as assigned. SUPERVISORY RESPONSIBILITIES None Yes (See 'General Management Duties and Responsibilities' addendum) EDUCATION and/or EXPERIENCE AA degree preferred. One or two years related experience and/or training; or equivalent combination of education and experience. Call center experience required. Prior people performance management/coaching/feedback experience desired.

Details: • Supervises and mentors others in the quality department • Collaboratively develops and implements processes that meet ISO/FDA requirements, manage supplier quality and manufacturing defects, and mitigates risk of future defects. • Responsible for internal auditor program, including training. • Point person for all regulatory agencies to ensure compliance with changing requirements. • Participates in design reviews to understand reliability risks.

Details: Job Summary: This position is responsible for assisting with maintaining all components of the Front End processes as assigned by leadership. This position will demonstrate expert knowledge, provide training for employees and serve as the initial response for problems or process review. Lead must work with processors and plan benefit administrators to resolve rejected claims, contact physicians and members and communicate needed changes back to the Pharmacy Technicians within the pharmacy. Additionally, this position will support the assurance of sound departmental growth as well as meet established client performance guarantees. Responsibilities: • Responsible for delivering training modules and supporting documentation for pharmacy technicians. • Provide quality assistance for systems upgrades and testing. • Follow proper procedures for accurate and timely documentation of customer concerns and other related issues. • Identify/Develop and implement potential solutions to resolve problems and/or remove barriers which inhibit the department’s ability to achieve performance goals. • Utilize skill and courtesy through telephone communication in order to communicate effectively with both internal and external customers in a polite, professional and accurate manner. • Ability to generate and analysis Performance Reports. • Ability to provide effective coaching to pharmacy employees to help them improve performance. • Ability to direct, delegate and assign duties to pharmacy staff. • Meets and/or exceeds departmental employee performance standards. • Other duties as assigned.

Details: Overview: Since 1975, TUMI has been creating world-class business and travel essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. Designed in America, for Global Citizens everywhere. The brand is sold in over 260 stores from New York to Paris to London and Tokyo, as well as the world’s top department and specialty stores and travel retail in more than 75 countries. Responsibilities: Maximizing sales by enhancing our brand image. Ensuring a consistent and superior customer experience. Development of new customer relationships and interaction with existing customers to increase sales. Attainment of monthly sales, conversion and other KPI goals.

Details: Overview: Since 1975, TUMI has been creating world-class business and travel essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. Designed in America, for Global Citizens everywhere. The brand is sold in over 260 stores from New York to Paris to London and Tokyo, as well as the world’s top department and specialty stores and travel retail in more than 75 countries. Responsibilities: Manages and coordinates the daily activities of the sales staff engaged in promoting and selling products to ensure customer satisfaction. Maximizes sales by enhancing our brand image in the market and ensuring a consistent superior customer experience. Develops new customer relationships and interacts with existing customers to increase sales. Attains monthly sales, conversion and other KPI goals.

Details: Summary: The Machine Operators are responsible for operating a machine at budgeted scrap and production numbers while ensuring that safety and quality policies and procedures are followed, as well as ensuring production meets the company service, targeted goals and cost objectives. We are hiring for 12 Hour Day and Night Machine Operators. Starting pay at $13.00 an hour, pay increases achievable with advancing skills and abilities. Job Benefits are clean safe working environment, multiple machines allow you to advance skills, on the job training is available and a competitive benefit package that includes a 401K match. This schedule for the 12 Hour shift - 8PM - 8AM OR 8AM-8PM. 3 days one week, 4 days the following week, with every other weekend off. 2 WEEK SCHEDULE EXAMPLE: Mon - Work, Tuesday - Off, Wednesday - Off - Thursday - Work, Friday - Work, Saturday - Off, Sunday - Off Mon - Off, Tuesday - Work, Wednesday - Work, Thursday - Off, Friday - Off, Saturday - Work, Sunday - Work Responsibilities: Measure and test product Identify defects in product Read and comprehend work order, accurately complete “First Off Check Sheet”, produce product to work order specifications, dimensions, box quantities, pallet configurations, label information, placard information, etc. Run speed (bags/rolls/lbs/pks per hour) maintained Make labels Maintain budgeted scrap levels Complete Quality check sheet Complete Production sheet accurately Understand machine mechanics Job setup or changeover on machine with minimal supervision Familiar with downstream equipment Close work orders (remove job packets, placard for partials, remove materials) Identify E-stops and safety sensitive areas Assist in Maintenance PM’s Housekeeping Practice safe behavior with regards to equipment and task Familiar with applicable inline operations (Press, laminator, L-sealer, Ink-jet printer) Other duties as assigned

Details: Overview: Since 1975, TUMI has been creating world-class business and travel essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. Designed in America, for Global Citizens everywhere. The brand is sold in over 260 stores from New York to Paris to London and Tokyo, as well as the world’s top department and specialty stores and travel retail in more than 75 countries. Responsibilities: Manages and coordinates the daily operations of the store and the daily activities of the sales staff engaged in promoting and selling products to ensure customer satisfaction. Maximizes sales by building high performing teams, enhancing our brand image in the market, and ensuring a consistent superior customer experience. Develops new customer relationships and interacts with existing customers to increase sales. Attains monthly sales, conversion and other KPI goals.

Details: • Collaborate with technology planning group in Korea HQ to build and maintain technology roadmaps for key business units of Samsung SDS • Research start-ups to identify potential partners and strategic investment opportunities • Attend conferences and meet-ups that can provide useful insights on emerging technologies • Identify strategically meaningful technology trends for Samsung SDS • Assess emerging technologies in the context of Samsung SDS and become a thought leader in certain areas • Provide guidance to technology planning team in Korea on key technology trends Requirements: • In-depth knowledge of key enterprise technology trends such as mobile, cloud and big data • Experience working in technology planning or building technology strategy roadmaps • Ability to work independently and synthesize research into meaningful recommendations • Strong proficiency in Microsoft Excel and PowerPoint to analyze and communicate information • B.S in technical degree or related field is preferred but not required. Responsibilities: