Menasha Jobs

Details: Under direct supervision of the Plant Manager, the Production is responsible for all aspects of component manufacturing and people management. Duties and Responsibilities: Understand how to perform every position in the plant efficiently and correctly. Understand all aspects of people management. Understand current production practices and learn to develop new ones. Ensure the accuracy of Quality Control Program. Perform evaluations of hourly associates. Correct all quality issues and develop solutions to prevent them from reoccurring. Prepare paperwork and participate in inventories. Audit outgoing loads for completeness.

Details: Basic Qualifications Minimum 1 year experience of Communications management Minimum 1 year experience of time management Preferred Qualifications Self-directed/self-starter Client service management, Issue Management and Scope Management experience Organized and Detail Oriented Customer relationship management Strong written and verbal communication skills Multi-cultural awareness Event planning experience; Initiative and bias for action, critical thinking and problem solving, conflict resolution, facilitation and negotiation Good time management skills Ability to gather, analyze and formulate conclusions on data Skill Requirements Proactively manages and monitors execution of deliverables and status in an effective manner Takes steps to proactively mitigate project risk as defined/required in project plan Continually improves program/project productivity Leads low complexity projects Supports smaller projects or a specific effort within a larger program Builds positive internal/external customer relationships Candidates who are currently on assignment as part of the Global Careers program are not eligible for consideration. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status). Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Accenture is a federal contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities. Equal Employment Opportunity All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Accenture is committed to providing veteran employment opportunities to our service men and women. manner

Details: ABOUT KEY: Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $92.9 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,335 ATMs; telephone banking centers; and a website, Key.com®, that provides account access and financial products 24 hours a day. ABOUT THE BUSINESS: Key Community Bank serves individuals and small to mid-sized businesses through a footprint of over 1,000 branches, more than 1,300 ATMs, telephone banking centers, and robust online and mobile capabilities. In a financial services contact center environment, the Banking Specialist will receive inbound service calls, emails or chats from our clients. While interacting with clients, the Banking Specialist will answer inquiries, resolve issues, respond to client needs, uncover and explore opportunities to sell additional products and services, and make qualified sales referrals. The Associate will also accept inbound direct marketing calls and sales referrals from other areas of the enterprise for the purpose of expanding client relationships by completing the sales process and booking applications.. ESSENTIAL JOB FUNCTIONS Consistently deliver distinctive client service that is knowledgeable, empathetic, patient, prompt, and courteous Build rapport and strengthen client relationships while servicing client needs with account inquiries, servicing needs, and issue resolution Research and provide verification and documentation of client issues and resolution Maintain thorough knowledge and understanding of Key Bank’s products and services Effectively educate clients on the features and benefits of Key’s products and services Recognize client needs and opportunities to offer additional or enhanced products and services Knowledgeably respond to and overcome client objections Act as peer mentor to other Banking Specialists, including those recently hired into the same functional unit Display consultative selling skills to build rapport, strengthen and expand client relationships Recognize and effectively act upon client retention opportunities Act as liaison for our clients to provide first call resolution by coordinating and following up with other departments or lines of business as appropriate Refer clients to the appropriate sales source for sale closure Meet accuracy, efficiency and sales (where applicable) goals while contributing to the overall success of the team, Call Center Service, and KeyBank. Adhere to established policies and procedures related to servicing, sales, regulatory compliance, quality, and sales client contact strategy Perform financial reviews of client portfolios and account analysis. Recognize the need/opportunity for additional products and services Recognize and effectively act upon client retention opportunities Work collaboratively in a team environment to achieve team, department, and line of business commitments REQUIRED QUALIFICATIONS • 1-2 years client services and/or sales experience required • For sales roles, demonstrated success meeting established sales/referral goals and measurements • Work experience requiring multi-tasking and attention to detail • Demonstrated success in problem solving and resolving client issues/concerns • Ability to work in a fast paced, high volume, and high pressure environment • Strong interpersonal and written communication skills • Computer proficiency with knowledge and experience in Windows environment • High school diploma or GED equivalency2 years of project management experience Ability to lift 10 lbs. FLSA STATUS: Non-Exempt KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Details: Experienced Case Managers—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help! We are looking for Intensive Supervision Case Managers to fill the role of Case Manager of the U.S. government Intensive Supervision Appearance Program (ISAP). In this dynamic role, you will use your criminal justice background and experience in case management to assist participants of the ISAP program from entry to release, following the guidelines of the government Department of Homeland Security contract. This is a great opportunity to continue building your career in criminal justice and case management. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you! Job Responsibilities: As the Intensive Supervision Case Manager, you will use your background in criminal justice and case management to develop, implement, and coordinate case management and individual service plans for ISAP Program Participants in conformance with state and federal regulations as well as program requirements. Additional responsibilities for the Intensive Supervision Case Manager include: Meeting with participants face-to-face regularly as required by government contractual obligations. Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release from ISAP, maintaining confidentiality of all records. Conducting intake interviews and orientation sessions with each ISAP Program Participant within contractual timeframes. Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with electronic monitoring program. Assisting Program Participants with acquiring travel documents from the countries of citizenship and maintaining a log of travel document information for each Program Participant. Evaluating English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between ISAP staff and the participants.

Details: PT/FT $10.00+/hour Unarmed, L.A. area, PM weekends must. Will train & help you w/guard card. Call Daily 8am-6pm. (323) 889-1922 firearmsacademy Los Angeles Times 2015-07-03 Source - Los Angeles Times

Details: The Dental Assistant is the liaison between the dentist and the patient. They maintain communication with the dentist, patient, and the front office staff to ensure that the patient receive the ultimate patient experience. The Dental Assistant assists the dentist chairside during treatment procedures, performing all assisting duties permitted by law. Job Responsibilities/Duties : Assist the dentist at the chair while they are engaged in any treatment of patients Must anticipate dentist's needs and be prepared for next steps Ensure all OSHA, Dental Board, and all company policies and procedures are properly followed Maintain proper patient treatment records Ability to take Blood Pressure Give pre and post operative instructions - within the limits designated by the dentist Provide oral hygiene instructions to the patient Turn on all units, switches, and water before patient sits down Stocks supplies in operatories, restrooms, lab, etc. as needed Informs Floor Supervisor when supplies need to be re-ordered Informs Floor Supervisor of broken or malfunctioning equipment Performs all duties of a Sterilizer when deemed necessary Ability to build good rapport with patients and staff #LI-DNP

Details: IOD Incorporated, a leader in release of information for medical records, is seeking a Client Service Rep to process medical records at a local facility. Responsibilities will include but are not limited to answering phones, faxing request, verifying authorizations for HIPAA compliance on release of information requests, scanning medical records and data entry. Ideal candidates will have previous experience working in a hospital medical record department or medical office. Familiarity with HIPAA guidelines or ability to learn and apply the guidelines is essential. Strong clerical skills in office setting is a must. They will also have excellent communication skills, as well as be organized, professional and service oriented. This position is full-time; Monday - Friday 8:30am - 5:00pm. Compensation is based on experience and performance. eoe/m/f/v/d

Details: We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, or protected veteran status. BASIC FUNCTION: This position is responsible for managing staff and project management coordination for divisional/enterprise Medical Management programs which includes developing, monitoring and evaluating medical management programs, care management strategies, and account management functions from the clinical perspective; administering and controlling the day to day operation activities; oversight or establishing cost-containment goals and objectives for projects; oversight or developing standard procedures to meet objectives; and representing the division with internal departments, external vendors and consultants. JOB REQUIREMENTS: *Bachelor degree OR clinical licensure (RN, LMSW, LPC, RD, etc). *10 years experience in a managed care operations; such as Utilization Management, Case Management, Quality, and Product Development. *5 years management experience. *Extensive knowledge of medical terminology. *Familiar with state and federal accreditation requirements, policies and procedures for the states of Illinois, Texas, New Mexico or Oklahoma. *Experience in Managed Care programs and procedural development at the product level. *Project management experience including developing plans and driving results. *PC proficiency including Word, Excel, PowerPoint and databases. *Verbal and written communications skills including interpersonal, negotiation and presentation skills. *Ability and willingness to travel, including overnight stays

Details: ATI Primary Titanium Rowley Operations North Skull Valley, UT Production Technicians Specialty Alloys and Components, an operating company of Allegheny Technologies (NYSE: ATI), provides materials, solutions, and engineered products to customers with unique, high-performance applications around the world. Our products are found in materials used in everyday life from airplanes that transport people around the world, Magnetic Resonance Imaging Machines (MRI Machines) and medical implants that put people back on their feet again, to materials used for space exploration, and power generation. ATI Specialty Alloys and Components has an aggressive incident prevention program that involves every employee. *~*~*~*~*~*~*~*~*~*~*~*~*~* If you are dependable, motivated and can work independently and as a part of a dynamic team, please contact us. We offer an excellent salary and a comprehensive benefits package. *~*~*~*~*~*~*~*~*~*~*~*~* We are currently seeking Production Technicians for the ATI Primary Titanium Operations, Rowley Utah facility. The Rowley Operations facility is located approximately 45 miles west of Salt Lake City. Duties include operating equipment and performing tasks that support operations to produce titanium sponge in order to support ATI’s growth potential in world markets. Requirements: High School Diploma or equivalent and two (2) years of industrial or related experience or have an Associate Degree in electrical or mechanical related curriculum Possess a valid driver’s license Ability to work rotating 12 hours shifts, including nights, weekends, and overtime in a heavy industrial environment, subject to extreme seasonal temperatures Demonstrated ability to work safely as a team member Applicants must pass written and physical tests to verify appropriate skills

Details: CDK Global, an ADP Company, is now CDK Global. Stability meets Agility. CDK is one of the largest technology providers to the automotive industry, with more than 26,000 dealer sites in over 100 countries and nearly 9,000 employees worldwide. From data scientists to sales and operations experts, we’re hiring to support your growth and ours. GreenLight Your Career. CDK Global Digital Sales Group is hiring an Inside Sales Account Executive that has the natural sales DNA and wants to take their career to the next level! In this role, you will cold-call into top-level management at automotive franchise dealerships to discuss business plans/pains regarding sales operations, and in particular, their advertising challenges. The successful sales professional will be able to demonstrate success by opening conversations, provoking discussions of business pains, proposing solutions, gaining buy-in and closing the sale. This role requires a strong work-ethic, discipline, motivation, strong written and verbal communication skills, as well the ability to prepare and deliver strong presentations. Successful Candidates will possess: - 2+ years sales experience, preferably in the digital advertising space (Websites, SEO, Paid Search) • - Excellent time-management and organization skills are required - Must be proficient in Microsoft Office Suite - Word, Excel, Power Point - CRM - Sales Process Data Management Experience (i.e., Salesforce) is required - Automotive business experience preferred, but not required. - A desire to learn more about the automotive industry is valuable. - This position requires 10% travel per year for training events, and special sales events We back our Sales force with the strongest infrastructure in the business. CDK provides a top notch supporting cast which gives the Sales associates the back-end support needed to get business done. We will support your career growth with initial and on-going sales training, advanced sales tools and an attractive compensation package designed to reward you for your initiative. We cannot succeed as a world class service company unless we globally attract, motivate, empower and retain exceptionally knowledgeable, talented, and committed associates. Our associates have a strong work ethic and results-orientation, believe in and support our core values, and reflect the diverse business environments in which we operate. We will offer our associates challenges, opportunities, and advancement in an informal, fast-paced, non-bureaucratic environment that is sensitive to work-family and flexible-schedule issues. We will provide technologies that enable our associates to meet our clients' ever-changing product needs and preferences. We want each associate to feel like an integral part of a team that is making a discernible positive contribution to CDK’s success. Our goal is to be the clear employer of choice for our current and future associates. CDK offers benefits that are second to none including: Medical/Dental/Vision (first day) • Company Matched 401K • Stock Purchase Plan • Vacation • Personal Days • Holidays • Tuition Reimbursement • Corporate Discounts • Employee Assistance Program • Employee Referral Bonus. CDK Global is an Equal Opportunity Employer; Minorities/Women/Veterans/Disabled. We believe that diversity in all aspects of business leads to strength. DSSALES CDKINDEED CDKGLASSDOOR

Details: Dairy Farmers of America is all about milk and the 16,000 dairy farm members who produce it. We are proud to be a cooperative, owned and operated by the dairy farmers whom we serve. We are one of the country's most diversified U.S. manufacturers of dairy products, food components and ingredients. We are a leader in formulating and packaging shelf-stable dairy products in can and glass. We are one of the most vertically-integrated and future-focused co-op and food companies in the industry. We are an organization with over 4,000 employees. We are DFA-the premium provider of market opportunities for farmers and a value-added supplier of innovative dairy products and food components for customers around the world. To run milk Standardizer in a efficient manner to ensure product is Standardized and safe for our customers. Utility Standardizer position also available. Two positions in processing open. Duties and Responsibilities: • Operation of Standardizer in compliance with state and federal guidelines. • Obtaining samples of milk and cream for laboratory testing. • Washing and sanitizing milk silos and cream tanks. • CIP lines. • To monitor the CIP system and chemicals used in it. • Maintain production and cleaning charts and records. • Must follow all safety procedures. • Must follow all Good Manufacturing Practices. • Must follow all Quality Assurance standards. • Keeps work area clean and neat at all times. • Must be to help ‘’OO” operator if needed. Shift 11 pm Start for Utililty Monday through Friday Shift 1 PM start for Standardizer Sunday through Thursday.

Details: Associate's Degree 1 year of experience required For HR Use Only: MSTR

Details: **Must have a partner and both applicants need to apply separately to be considered for this position** Lift lives for a living. Community Management Are you looking for a more deeply satisfying career? Are you interested in the opportunity to work with your spouse, partner or best friend? Would you like to be able to use your gifts and abilities to serve those who have already spent their lives serving others? At Holiday Retirement, we have rewarding opportunities for couples or partners to manage our award-winning retirement communities. You and your partner will be able to honor our seniors by fostering a positive and supportive independent living environment as you oversee the community’s day-to-day business operations. In addition, with two couples at each property, you’ll have other committed individuals with you to share the responsibilities. The unique rewards we offer… Though this can be a challenging role, the rewards can be immeasurable. In return for your valuable contributions to our residents, you’ll gain the deep satisfaction that comes from helping seniors transition into a more fulfilling stage of life. In addition, we’re proud to provide you with a wide variety of benefits only Holiday Retirement can offer, including: Free Apartment – An on-site, rent-free apartment and paid electricity, water, cable and more The Holiday Lifestyle – Enjoy three chef-prepared meals a day, plus housekeeping and linen service Full Health Benefits – Including medical, dental and vision 401(k) – A plan to enhance your long-term financial well being Paid Vacation and Travel Program – Stay at any of our 300+ communities across North America absolutely free A Competitive Compensation Package – That includes an attractive salary and bonuses A Comprehensive Three-Week Training Program – So you are well-prepared to take on this important new role in your career

Details: Since 1957, the YAI Network has been providing hope and opportunity to people of all ages with developmental disabilities and their families. Our organization includes more than 450 programs and serves more than 20,000 people every day. Premier HealthCare (PHC), a member of the YAI Network, is recognized by the US Surgeon General as a national model for the provision of health care, and by the National Council on Disabilities for raising the national standards of health care services for children and adults with developmental and intellectual disabilities. PHC is unique in its quality of medical, dental, mental health, rehabilitation and specialty care provided to individuals with disabilities and their families. With medical professionals and physicians affiliated with major hospitals in the New York metropolitan area, PHC has practices conveniently located in the Bronx, Brooklyn, Manhattan and Queens. PHC fosters a culture of interdisciplinary collaboration, ongoing opportunities for professional development, and a positive work environment with supportive supervision.

Details: The Sea Import Coordinator is responsible for the coordination of Sea Import shipments such as opening import files, production of internal documentation, updating import status, assisting and advising customers of arrival, arranging deliveries, processing invoices (including price conversions and verifying shipment weight and volume) and handling e-mail queries from Kuehne + Nagel overseas offices. Duties and Responsibilities: • Adhere to Kuehne + Nagel policy and procedures and ensure that all work is carried out to pre-set service levels • Ensure all areas of Finance (Vendor Invoices, Clearing Invoices, FSL) are handled/maintained to a 1st class standard and all queries are addressed and resolved as soon as possible • Maximize profitability on all files handled, being cost conscious at all times • Credit check all files according to Kuehne + Nagel policy and escalate irregularities where appropriate • Ensure all filing, both physical and electronic, is done regularly and accurately • Ensure all correspondence, relevant to a specific job file, is kept in the job file at all times • Ensure that all actions are recorded on the job files • Adhere to all accreditations at all times (i.e.: ISO9001(Quality)) • Build close, strong relationships with all customers, Kuehne + Nagel offices, overseas agents and service providers • Identify areas of improvement to current business practices, operational processes, cost control, customer service and attention to detail • Other duties as required by your supervisor/manager Skills / Education / Experience: • A min. of 1 yr. experience in freight forwarding highly desired • Ability to work on own initiative and as part of a team • Prepared to learn all aspects of the team’s work with desire and ability to provide coverage and assistance on a regular basis • Ability to work efficiently and accurately • Excellent written and verbal communication skills • Customer focused with proactive attitude • Advanced Microsoft Office skills Must be able to travel to KN Chicago for Seafreight New Hire Training during first week of employment. Kuehne + Nagel is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status or disability with respect to employment opportunities.

Details: JOB PURPOSE: Provides efficient and effective ambulatory care management to members with a high risk for hospitalization, readmission and/or increased utilization of services by addressing the member’s medical, physical and psychosocial needs. Using clinical judgment develops, modifies and assists the member to implement their plan of care. ESSENTIAL JOB RESULTS: Conducts telephonic assessments to identify member‘s medical, physical and psychosocial needs. Assists with Nursing Facility Level of Care (NFLOC) assessments in to determine eligibility for home and community bases services using expert knowledge of Title 22 criteria. Assesses identified members in a timely fashion to ensure appropriate individualized care plans are developed with the member to eliminate or reduce unneccessary admissions/readmissions. Based upon care management criteria, contacts and completes assessment for members identified as potential candidates for care management. Evaluates assessment findings against evidence-based guidelines to develop a plan of care based on member needs and findings with collaboration from the interdiscinplinary team. Identifies potential barriers to adherence to treatment plan and modifies plan by mutual agreement with the member. Educates member/cargiver on specific disease states using SCAN approved evidence-based guidelines and; using clinical judgement,modifies plan of care/goals based on member's readiness to change. Facilitates care coordination across the care continuum ( home, hospital, home health, or nursing facility), identifies community resources and makes referrals as appropriate. Counsels patients to take an active role in both chronic disease and health prevention utilizing self-management support and patient education. Contributes to NCQA effort by adhering to the complex care management program requirements. Provides and applies member interventions known to impact Quality measures. Addresses urgent member quality or access to care issues via the Member Quality Intervention (MQI) process. Follows Special Needs Plan policy and procedures and ensures all appropriate assessments for this population are completed and acted upon within established timeframes. Discusses self-management goals with the patient and assists them in selecting appropriate goals. Consistently documents activities and interventions provided to the member. Attends/participates in staff meetings and interdisciplinary team meetings. Evaluates assessment findings, develops case presentation for the Interdisciplinary Team (IDT) and incorporates IDT recommendations into the member’s care plan. Utilizes department desktop procedures, workflows, job aids and training material. Identifies barriers to work processes and brings to the attention of the supervisor/manager. Maintains the member‘s right to privacy and protects SCAN operations by keeping information confidential. Adheres to all quality, compliance and regulatory standards to achieve HCS and SCAN outcomes. Actively supports the achievement of SCAN’s Vision and Goals. Contributes to team effort by accomplishing related results as needed.

Details: Overview: Sharp Business Systems currently has exciting opportunities for Outside Sales / B2B professionals. Sharp Business Systems (SBS) is a direct sales division of Sharp Electronics Corporation, the U.S. based subsidiary of Japan's Sharp Corporation. Sharp has identified some of the nation's leading office equipment dealers to become part of its direct branch organization, combining the value of local representation with the resources of a multi-billion dollar corporation. With the corporate support of Sharp, Sharp Business Systems branches are able to provide world-class products and best-in-class service while maintaining local management and community relationships. Sharp’s business products and services include Multifunction Printers, Professional LCD Monitors, AQUOS Board interactive display systems, Document Security, Managed Print Services, Document Management Solutions, and Managed Network Services. Responsibilities: This position works closely with the Branch Sales Manager to expand business and establish new customers while interacting with existing customers to increase sales of an organization's products and/or services. Acts as the focal point for major customer accounts within branch territory. Sells SBS products and services by calling on and maintaining relationships with established and prospective commercial and government accounts within assigned territory. Keeps customers informed about available services, supplies, prices and new products. Responsible for meeting established sales quota. Monitors competitive activity and trends within the territory. Prepares accurate, legible and timely reports as required by management. Recognizes that this activity is an integral part of the position’s responsibility. Maintains a close liaison and coordinates with Sharp sales and service personnel regarding customer problems.

Details: We are currently seeking a Field Nurse Case Manager (RN) for Roanoke/Lynchburg, VA . Responsible for assessment, planning, coordination, implementation and evaluation of injured/disabled individuals involved in the medical case management process. Working as an intermediary between carriers, attorneys, medical care providers, employers and employees, you will closely monitor the progress of the injured worker and report results back to the employer and insurance carrier. This will ensure appropriate and cost-effective healthcare services leading to a medically rehabilitated individual who is ready to return to an optimal level of work and functioning. Main responsibilities will include but are not limited to: • Using clinical/nursing skills to help coordinate the individual's treatment program while maximizing cost containment. • Explaining physician's and therapists' instructions, and answers any other questions the claimant may have in an effort to facilitate his/her return to work. • Working with the physicians and therapists to set up medical assessments to develop an overall treatment plan that ensures cost containment while meeting state and other regulator's guidelines. • Researching alternative treatment programs such as pain clinics, home health care, and work hardening. • Coordinating all aspects of the individual's enrollment into the programs, and then monitors his/her progress, in an effort to maximize cost containment and minimize time away from work. • Working with employers on modifications to job duties based on medical limitations and the employees functional assessment. • May provide testimony on litigated cases. • Coordinating injured workers' appointments and arranges and/or personally escorts him/her to the appointments. • Documenting and reporting all case activity for accurate case management and billing procedures. • Preparing detailed evaluation reports, as per account guidelines, and case recording documenting for each phase of activity as it is completed. • Reporting billing hours in accordance with case activity and billing practices. • Maintaining phone contact with all parties involved to monitor, update, and advance case activity to ensure the progress of the case. • Compiling a case inventory on a monthly basis for submission to the branch manager to allow for proper billing and to calculate hours for bonus purposes. • Completing insurance carrier reports on a monthly (or as required) basis, as well as other necessary paperwork for the insurance company, state, or other regulatory bodies. • Maintaining the necessary credentials and demonstrates a level of professionalism within the work place and in dealing with injured workers reflects positively on the company as a whole. • acquiring and maintaining knowledge of developments in the medical case management field. • Keeping abreast of local workers' compensation laws and regulations, as well as other issues related to the case management/managed care industry.

Details: This position requires knowledge of all insurances, managed care contracts, welfare and self pay regulations and policies as well as most hospital policies and procedures. The counselor must work with many departments including Admitting, Social Service, UR and the Emergency Nursing Staff. Position will float to all 3 hospitals . The ideal candidate should have strong communication skills, be able to “think on their feet” in stressful and uncomfortable situations, enjoy telephone work, working with people, be organized and have the ability to work independently and under pressure. Spanish speaking preferred. Previous financial counseling or collection experience is required. Applicant should have basic level of proficiency with MS Outlook, Word, Excel and typing skills of 35 wpm with accuracy. Knowledge of the Ramp and Epic system also preferred. In addition, Medical Terminology would be helpful. The applicant will have to take Indiana Navigator Training and be able to pass an Indiana Navigator test in order to be licensed.

Details: PRIMARY PURPOSE: This position is to provide Senior-level leadership and project management for complex, multi-million dollar projects. The Senior Project Manager (SPM) defines, plans, and manages the implementation of large and/or complex business technology initiatives. Ranging from process improvement, to custom software build, to package configuration and installation, the SPM has responsibility for overseeing and driving complex, sensitive and critical capital projects. The position is responsible for the successful execution of large scale Project Initiatives and Business Systems Management Projects. They will have dotted line Project Management team members reporting to them as well as having multiple management level consultants reporting in to their projects. They work collaboratively across the company to assure quality, timely project implementations and business adoption. Additionally, the SPM will lead ‘buy verses build’ analysis, RFP development, software selection, quality processes such as software testing, implementation planning, and training coordination as demanded by the needs of the project. On the project, the SPM will have dotted line accountability to the Project Sponsor. PRINCIPAL RESPONSIBILITIES: The successful candidate’s responsibilities will include, but not be limited to: Project Management Responsible for a large, significant segment of a large project, and/or multiple smaller projects Compliance with Internal and External Audits as related to IT projects Facilitates projects and decisions to keep driving towards overall business objectives. Responsible for performance, cost scope, schedule, quality and appropriate business measurements for their project/segment of the project, according to the project charter Manages projects, consultants and project resources, assures projects are delivered according to scope, design, budget and timelines as outlined by the Sponsor and as documented in the charter and in compliance with Audit. Responsible for project planning. Identifies, estimates and presents cost, schedule and risk for the project. Maintains resource forecasting, planning & work assignment allocations. Reviews and negotiates with contractors and consultants to ensure they will meet or exceed the needs of Simon on any given program or project. Reviews and negotiates hardware and software contracts to ensure they will meet the needs of Simon. Maintains demand planning and resource management tools. Participates in and facilitates leadership steering group & project status meetings; develops/distributes status reports. Influences others to drive issues to resolution. Performs regular project reviews, and reviews status reports prepared by project personnel – then modifies schedules or plans as required. Provides reporting analysis and review of project to senior leadership. PMO Standards and Processes Ensures project delivery methodology is planned for and complied with. Manages project change control processes. Portfolio Risk and Quality Management Audits projects for quality and consistency in delivery. Assures risk assessments are completed, at the project level, and takes appropriate action to address/minimize risks identified. Project Team Development Creates a team-oriented climate that encourages creative solutions and strategies, establishes collaboration and emphasizes quality and cost. Assesses individual development needs, and aligns project performance development with departmental and individual development. Provides direction, coaching, mentoring, etc. to Project Team and Business Systems Team. Conducts informal performance appraisals. Promotes team building and motivates staff. MINIMUM QUALIFICATIONS: A minimum of 8 years of experience in progressive Project and IT Management roles with budgets in excess of $1M and teams of 25 or more resources. 5-9 years of progressive management and/or project management experience with the ability to guide others on project management processes, tools, and techniques. Demonstrated ability to manage project in excess of $500,000 through successful implementation Masters degree in one of the following areas: Information Technology, Business, Finance, Computer Science, or equivalent experience PMP Certification is a plus. Works cooperatively with indirect reports in a matrix organization to establish assignments, resource correctly, prioritize and re-prioritize as needed. Builds and maintains effective relationships across business groups. Works effectively within and across the organization to evaluate project results. Builds credibility and relationships with peers and management through words and actions. Raises issues to the appropriate level when needed for assistance/guidance in direction. Negotiation of multi-million dollar contracts with vendors, consulting firms, hardware and software companies for the benefit of Simon Property Group. A management level professional that advises others and works with team members to articulate, compare, and implement solutions and alternative approaches based upon project management principles. Negotiates effectively with business representatives and team members to define the project goals, work content and schedule. Expertise in planning, forecasting and personnel in order to manage Project team staff and business issues. Knowledge of the PMI Process Groups; Initiating, planning, executing, controlling, and closing. Knowledge of current Project Management methodologies. Understands department/function resources, priorities and policies and applies this understanding to project activities. Working knowledge and usage of the Simon Project Lifecycle (Analyze, Plan, Build, Rollout) and audit (internal / external) requirements. Demonstrates the required proficiency levels for skills defined at this position. Clearly communicates results to all levels of management. Anticipates potential project related problems. Utilizes refined techniques for identifying, eliminating or mitigating solution, project, and business risk. Understands customer, industry and business trends. Applies this understanding to meet project objectives. Establishes and maintains clear mechanisms to communicate project status and changes with the project team and other staff. Must be able to effectively communicate resource needs and project issues with the appropriate levels of management/project management. Recognizes and articulates complex problems related to programs projects/segments of the project or functions. Applies creativity and sound judgment in the development of multiple solutions related to project objectives utilizing recognized project management techniques. As appropriate, challenges the validity of given procedures and processes with a view toward enhancement or improvement. Analyzes problems and creates solutions involving finance, scheduling, technology, methodology, tools and solution components.